Presentation delivered at the 7th Annual Internet of Things European Summit, held in Brussels on 18th - 19th May 2016. The journey from mobile phones to cognitive enhancements and their role in smart cities

1. Using IoT to Enhance
Situation Awareness
& Spatial Cognition
Sharon Richardson
@joiningdots

2. Smart City Plans
@joiningdots
‘Smart City’ plans rarely
incorporate behavioural change

3. Digitally Augmented IntelligenceDigitally Augmented Intelligence
Mobile Knowledge
Sensory Interactions
Cognitive Enhancement
Mobile Knowledge
Sensory Interactions
Cognitive Enhancement

4. Mobile Knowledge

5. “…people inside the towers were better informed
and far more knowledgeable than the emergency
operators far from the scene”
911 advice was to stay put and wait for rescue.
Blackberry messages resulted in people ignoring
advice and using elevators to hasten exit.
Estimated 2,500 lives saved.
Reference: Question Authorities, Wired, June 2005 Image: WTC by Ralph Hockens

6. Virtual Personal Assistant
Reference: In-store Mobile Commerce, PewResearchCenter
Using a mobile phone whilst in a physical store:
• 46% called a friend of family member for advice
• 28% looked up product reviews online
• 27% checked for better prices
PewResearchCenter, January 2013

7. Revealing Context from
Digital Data Traces
March 2016
4th - 6th: World Track Cycling Championship Final
20th: Sports Relief Charity Event
Average
@joiningdots
All 5th March 20th March

8. Sensory Interactions

9. Reference: Contactless Statistics, The UK Cards Association Image: Mobile Payment by Vodafone Medien
Contactless Payment Systems
• 36.5% annual increase in cards issued
• 227.9% annual increase in transactions
• 306.8% annual increase in spend
UK Cards Association, March 2016

10. Reference: Fitbit may have saved a life, Gizmodo Image: Alcatel Watch by Maurizio Pesce
Direct Intervention
Interrogation of Patient Smartphone Activity Tracker to
Assist Arrhythmia Management
- Annals of Emergency Medicine, April 2016
Patient’s Fitbit data confirms
seizure was acute, not chronic

11. Natural Interactions

12. Cognitive Enhancements

13. @joiningdots
Alert - Predict - AdaptAlert - Predict - Adapt

14. @joiningdots
Prosthetic
intelligence?

15. @joiningdots
Space, Knowledge and Power
are necessarily related
- Michel Foucault

16. Thank you.
Sharon Richardson
@joiningdots
www.joiningdots.com
linkedin.com/in/sharonr
Transcript of talk available online (and available to download) at
http://joiningdots.com/2016/08/05/smart-cities-smarter-citizens