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HUMAN RESOURCE
MANAGEMENT
Prepared by,
Jubin Johny
Marian College,Kuttikkanam
“All corporate strengths are
dependent on people.”
-Adi Godrej
HUMAN RESOURCE
MANAGEMENT
“ HRM is the function performed in
organizations that facilitates the most
effective use of people to achieve
organizational and individual goals.”
- Ivancevich and Glueck
The HRM process consists of planning,
attracting, developing, and retaining the
human resources (employees) of an
organization.
6
Human Resources Management
HR Planning
strategic HR planning;
job design
Attracting
employees
recruiting; selecting
Developing
employees
training & development;
performance appraisal
Retaining
employees
compensation;
maintenance; labor
relations; separation
History of HRM
 Human Resources Approach (1970s)
 Principles
 Employees are assets
 Policies, programmes and practices - help in work and
personal development
 Conducive environment
Importance of
“Human Resource Management”
 Staff is the most
important resource of
an organization.
 Human resource is
the key ingredient to
success.
 “Human resource”
creates organizational
accomplishments and
innovations.
Components of a HRM System
Recruitment/Recruitment/
RecruitmentRecruitment
Recruitment/Recruitment/
RecruitmentRecruitment
Training/Training/
DevelopmentDevelopment
Training/Training/
DevelopmentDevelopment
Compensation &Compensation &
BenefitsBenefits
Compensation &Compensation &
BenefitsBenefits
PerformancePerformance
ManagementManagement
PerformancePerformance
ManagementManagement
Human ResourceHuman Resource
PlanningPlanning
Human ResourceHuman Resource
PlanningPlanning
OrientationOrientationOrientationOrientationSelectionSelectionSelectionSelection
CareerCareer
DevelopmentDevelopment
CareerCareer
DevelopmentDevelopment
HRMHRM
Challenges of HRM
 Individuals differ from one
another.
 Customization of
stimulation and
motivation.
 Demanding personnel.
Functions of HRM
Managerial
&
Operational
HRM Functions
1. Understanding and relating to employees as
individuals, thus identifying individual needs
and career goals.
2. Developing positive interactions between
workers, to ensure collated and constructive
enterprise productivity and development of a
uniform organizational culture.
3. Identify areas that suffer lack of knowledge
and insufficient training, and accordingly
provide remedial measures in the form of
workshops and seminars.
4. Generate a rostrum for all employees to
express their goals and provide the necessary
resources to accomplish professional and
personal agendas, essentially in that order.
5. Innovate new operating practices to
minimize risk and generate an overall sense of
belonging and accountability.
6. Recruiting the required workforce and
making provisions for expressed and promised
payroll and benefits.
7. Implementing resource strategies to
subsequently create and sustain competitive
advantage.
8. Empowerment of the organization, to
successfully meet strategic goals by managing
staff effectively.
9. The human resource department also maintains
an open demeanor to employee grievances.
Employees are free to approach the human
resource team for any conceived query or any
form of on-the-job stress that is bothering them.
10. Performance of employees is also actively
evaluated on a regular basis. These are checks
conducted by the HR to verify and thereby
confirm the validity of the employees actual
performance matching the expected performance.
11. Promotions, transfers or expulsion of
services provided by the employee are some
duties that are enforced by the human
resource department. Promotions are
conducted and are predominantly based on the
overall performance of the individual,
accompanied by the span or tenure he has
served the organization.
12. Looks at the possibilities of the employee
from one job to another, maintaining the
hierarchy in the company and considering the
stability of post and the salary obtained over a
period of time.
HRM activities
1. Recruitment Management
2. Workforce Planning
3. Induction Management
4. Training Management
5. Performance Management
6. Compensation & Benefits
7. Attendance Management
8.Leave Management
9.Benefits Management
10. Overtime Management
11. Pay slip Distribution
12. Timesheet Management
13. Employee Information/Skill
management
14. Employee Survey
15. Exit Interviews & Process
16. Health & Safety
These activities may vary from
one workplace to another. Large
workplaces are more likely to employ
at least one HRM/personnel. Large
org. might divide HRM activities
among several managers; one
specialist for recruitment and
selection, and one for employee
trainings and development.
HRM functions and activities are
the heart of the organization. Getting
the right people to do the right job and
in the right places will go a long way
to ensure the overall achievement of
the goals of the organization.
Therefore, the functions must be well
towards excellence.
Emerging role of HRM
The Role of Human Resources Department
As a specialistAs a specialist
As a facilitatorAs a facilitator
As a change agentAs a change agent
As a controllerAs a controller
 Value of Human Resource
 Competitive advantage
 Human Resource
Accounting – It is
measurement of the cost and
value of people for an
organization
Role and Responsibilities
of a HR Executive in an
Organization
I. RECRUITMENT
 Understanding the manpower requirement
 Drafting the job description
 Sourcing candidates
 Screening candidates
 Encouraging the employees to provide reference
for better prospectus
Conduct technical interview
Communicating the employment status to
the candidates
Maintain and update the data base of the
candidates
Back ground verification of selected
candidates
II. INDUCTION AND ON-
BOARDING
 Issuing the appointment letter with brief working
agreement.
 Describe the culture and policies followed by the
company.
 Filing the relevant document of the new joiner as
required.
 Introduce the team and management to the joiner.
 Explaining the mode of communication
 Coordinating with the IT team to get his Email ID
made.
III. HR POLICIES AND HR
MANUAL
Drafting HR manual for the company.
Making or amending the existing policies.
IV. ATTENDANCE AND LEAVE
RECORDS
Keeping a track of attendance of the
employees
Filing leave forms and keep the track of
leave taken
Seeing to that there is not much absenteeism
on any given day
 take correct decisions on irregular
employees
V. PERFORMANCE
MANAGEMENT
Helping the seniors do performance
appraisal in a better way by adopting better
appraisal practices.
VI. EMPLOYEE ENGAGEMENT
Keeping a track on employee turnover
and exist.
Taking initiatives to engage the staff to
their work.
Taking the surveys in order to understand
their engagement level and accordingly
take actions.
Planning events or activities with the
support of top level management.
VII. WORK FORCE
MANAGEMENT
Handling the staff so that people are not
dissatisfied with each other.
Handling cross culture things
See to it that there is no grouping or
dissatisfied person
Other employee related issues.
VIII. STATUTORY
COMPLIANCE
Leaves –as per the act that is applicable.
Minimum salary PF/ESIC/Medical
deductions as applicable other compliances.
IX. EXIT FORMALITIES
Conduct exit interview of the candidate who
is resigning.
Trying to get feedback for company and
implement corrective measures.
Helping the person to be relieved properly
Issuing relieving letter and letter of
experience.
Doing the full and final settlement of the
person.
X. COMPENSATION AND
BENEFITS
Designing the salary structure for
employees.
Helping the employees to save tax.
Calculating the gratuity, handling PF
accounts.
XI. EMPLOYEE MOTIVATION
AND T&D / L&D
Plan training sessions.
Hire trainers with specific skills.
Send motivational mails to employees.
Challenges to HR
Professionals
 Worker productivity
 Quality improvement
 The changing attitudes of workforce
 The impact of the government
 Quality of work-life
 Technology and Training
HUMAN RESOURCE
MANAGEMENT AND OTHER
ORGANIZATIONAL
FUNCTIONS
Product & HRProduct & HR
Production & HRProduction & HR
Marketing & HRMarketing & HR
Management Techniques & HRManagement Techniques & HR
Organization structure & HROrganization structure & HR
Human Resource
Planning
 Planning for the future personnel needs of an
organization,
 taking into account both internal activities and
factors in the external environment
66
HR Planning
 Job Design
 usually done prior to recruitment
 the process of describing the work that needs to be
done by an employee and
 specifying the requirements needed in fulfilling
the job
67
HR Planning
 Recruitment
 development of a pool of job candidates in
accordance with a human resource plan
 its purpose is to provide mgmt. with enough
candidates from which they can select qualified
employees
 internal versus external
68
Attracting Employees
 Selection
 the mutual process whereby the organization
decides to make a job offer and the candidate
decides whether or not to accept it.
69
Attracting Employees
70
Steps in selectionSteps in selection
Job Application
Initial Interview
Testing
Background Investigation
In-depth Interview
Physical Exam
Job Offer
 Orientation
 a program designed to help employees fit
smoothly into an organization
71
Developing Employees
 Training
 a process designed to maintain or improve current
employee performance
 Development
 a process designed to develop skills and attitudes
necessary for future work
72
Developing Employees
Difference between Training
and Developmental Programs
 Training is for the current improvement in
the job while developmental program is for
improving the skill which will be used in the
future.
 Both managers and non-managers receive
help from training and developmental program
but mostly non-managers are concerned with
training while the managers are concerned
with developmental programs.
Why Training and Developmental
Program?
 To improve three types of
skills
1) Technical skills
2) Interpersonal skills
3) Problem solving skills
Training Methods
1) Most training takes place on the job because
this approach is simple and inexpensive.
2) Some skill training is too complex to learn on
the job. in such cases it should take place
outside the work setting.
 Performance Appraisal
 process of providing feedback to subordinates
regarding their performance on the job.
78
Developing Employees
TYPES OF PERFORMANCE
APPRAISAL
 Informal Performance Appraisal:
“The process of continually feeding back to
subordinates information regarding their work
performance”
 Formal Performance Appraisal:
“A formalized appraisal process for rating work
performance, identifying deserving raises or
promotions, and identifying those in need of further
training”.
GraphicGraphic
RatingRating
ScaleScale
WrittenWritten
EssaysEssays
CriticalCritical
IncidentsIncidents
360 Degree360 Degree
FeedbackFeedback
MultipersonMultiperson
ComparisonsComparisons
BARSBARS
BehavioralBehavioral
AnchoredAnchored
Rating ScalesRating Scales
Performance
Appraisal
Methods
 Compensation
The adequate and
equitable
remuneration of
personnel for their
contribution in the
achievement of
organization
objectives.
82
Retaining Employees
Compensation and benefits
 Benefits of a Fair, Effective, and Appropriate
Compensation System
 Helps attract and retain high-performance
employees
 Impacts on the strategic performance of the firm
 Types of Compensation
 Base wage or salary
 Wage and salary add-ons
 Incentive payments
 Skill-based pay
Factors That Influence Compensation and Benefits
Level of
Compensation
and Benefits
Employee’s Tenure
and Performance
Size of
Company
Kind of
Job Performed
Company
Profitability
Kind of
Business
Geographical
Location
Unionization
Management
Philosophy
Labour- or
Capital-Intensive
How long has employee
been with company and
how has he or she performed?
Does job require
high levels of skills?
What industry is job in?
Is business unionized?
Is business labour- or
capital-intensive?
How large is the
company?
How profitable is the
company?
Where is organization
located?
What is management’s
philosophy toward pay?
 Labor relations
Entails recognizing the validity of unions, negotiating
for the collective bargaining agreement, and being
able to handle strikes and other forms of mass action.
85
Retaining Employees
Maintenance
 the process of providing the
following services to employees:
 career counseling
 safety & health programs
 Also involves the minimization
of absenteeism and tardiness
86
Retaining Employees
Separation
 the process of re integrating employees to
society; entails the following:
 employees should be terminated for a just
cause
 a retirement plan must be provided for old
employees as an aid when they leave the
company.
87
Retaining Employees
Objectives of HR
Planning
 To maintain
 To forecast
 To optimize
 To utilize
HRP at different planning
levels
 Corporate – level planning
 Intermediate – level planning
 Operations planning
 Planning short-term activities
Organizational plans
and objectives
Organizational plans
and objectives
Identify future human
resource requirements
Identify future human
resource requirements
Compare with the
current HR inventory
Compare with the
current HR inventory
Determine the redundant
numbers
Determine the redundant
numbers
Determine the numbers,
levels & criticality of vacancies
Determine the numbers,
levels & criticality of vacancies
Analyze the cost & time involved
in managing the demand
Analyze the cost & time involved
in managing the demand
Analyze the cost & time
required for managing surplus
Analyze the cost & time
required for managing surplus
RetrenchRetrench
Choose the resources &
methods of recruitment
Choose the resources &
methods of recruitment
RedeployRedeploy
HUMAN
RESOURCE
PLANNING MODEL
HUMAN
RESOURCE
PLANNING MODEL
 Job analysis
 HR inventory
 Generate a fairly accurate picture
existing situation
Assessing current human resources and
making inventory
 Compare future needs with current availability
 Analyze companies change plan
 Forecasting methods used are Time Series Analysis,
Regression Analysis and Productivity Ratios
Forecasting
GROWING IMPORTANCE OF
HR PLANNING
1. Right Number
2. Right Time
3. Right Skills
4. Right Case
The 4
R’s
IMPORTANT TRENDS IN
HRM
Summary
HRM is a tool that helps managers to plan,
recruit, select, train, develop, remunerate,
motivate and make maximum utilization of
human and non human resources for the
organization and society at large.
“One machine can do the work of fifty
ordinary men. But, No machine can do the
work of one extraordinary man.”
- Elbert
Hubbard
THANK YOU…

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Human Resource Management presentation.Human Resource roles,Human resource Functions, Human resource department

  • 1. HUMAN RESOURCE MANAGEMENT Prepared by, Jubin Johny Marian College,Kuttikkanam
  • 2. “All corporate strengths are dependent on people.” -Adi Godrej
  • 4. “ HRM is the function performed in organizations that facilitates the most effective use of people to achieve organizational and individual goals.” - Ivancevich and Glueck
  • 5. The HRM process consists of planning, attracting, developing, and retaining the human resources (employees) of an organization.
  • 6. 6 Human Resources Management HR Planning strategic HR planning; job design Attracting employees recruiting; selecting Developing employees training & development; performance appraisal Retaining employees compensation; maintenance; labor relations; separation
  • 8.
  • 9.  Human Resources Approach (1970s)  Principles  Employees are assets  Policies, programmes and practices - help in work and personal development  Conducive environment
  • 11.  Staff is the most important resource of an organization.  Human resource is the key ingredient to success.  “Human resource” creates organizational accomplishments and innovations.
  • 12. Components of a HRM System
  • 13. Recruitment/Recruitment/ RecruitmentRecruitment Recruitment/Recruitment/ RecruitmentRecruitment Training/Training/ DevelopmentDevelopment Training/Training/ DevelopmentDevelopment Compensation &Compensation & BenefitsBenefits Compensation &Compensation & BenefitsBenefits PerformancePerformance ManagementManagement PerformancePerformance ManagementManagement Human ResourceHuman Resource PlanningPlanning Human ResourceHuman Resource PlanningPlanning OrientationOrientationOrientationOrientationSelectionSelectionSelectionSelection CareerCareer DevelopmentDevelopment CareerCareer DevelopmentDevelopment HRMHRM
  • 15.  Individuals differ from one another.  Customization of stimulation and motivation.  Demanding personnel.
  • 17.
  • 18.
  • 20. 1. Understanding and relating to employees as individuals, thus identifying individual needs and career goals. 2. Developing positive interactions between workers, to ensure collated and constructive enterprise productivity and development of a uniform organizational culture.
  • 21. 3. Identify areas that suffer lack of knowledge and insufficient training, and accordingly provide remedial measures in the form of workshops and seminars. 4. Generate a rostrum for all employees to express their goals and provide the necessary resources to accomplish professional and personal agendas, essentially in that order.
  • 22. 5. Innovate new operating practices to minimize risk and generate an overall sense of belonging and accountability. 6. Recruiting the required workforce and making provisions for expressed and promised payroll and benefits.
  • 23. 7. Implementing resource strategies to subsequently create and sustain competitive advantage. 8. Empowerment of the organization, to successfully meet strategic goals by managing staff effectively.
  • 24. 9. The human resource department also maintains an open demeanor to employee grievances. Employees are free to approach the human resource team for any conceived query or any form of on-the-job stress that is bothering them. 10. Performance of employees is also actively evaluated on a regular basis. These are checks conducted by the HR to verify and thereby confirm the validity of the employees actual performance matching the expected performance.
  • 25. 11. Promotions, transfers or expulsion of services provided by the employee are some duties that are enforced by the human resource department. Promotions are conducted and are predominantly based on the overall performance of the individual, accompanied by the span or tenure he has served the organization.
  • 26. 12. Looks at the possibilities of the employee from one job to another, maintaining the hierarchy in the company and considering the stability of post and the salary obtained over a period of time.
  • 27.
  • 29. 1. Recruitment Management 2. Workforce Planning 3. Induction Management 4. Training Management 5. Performance Management
  • 30. 6. Compensation & Benefits 7. Attendance Management 8.Leave Management 9.Benefits Management 10. Overtime Management
  • 31. 11. Pay slip Distribution 12. Timesheet Management 13. Employee Information/Skill management 14. Employee Survey 15. Exit Interviews & Process 16. Health & Safety
  • 32. These activities may vary from one workplace to another. Large workplaces are more likely to employ at least one HRM/personnel. Large org. might divide HRM activities among several managers; one specialist for recruitment and selection, and one for employee trainings and development.
  • 33. HRM functions and activities are the heart of the organization. Getting the right people to do the right job and in the right places will go a long way to ensure the overall achievement of the goals of the organization. Therefore, the functions must be well towards excellence.
  • 35. The Role of Human Resources Department As a specialistAs a specialist As a facilitatorAs a facilitator As a change agentAs a change agent As a controllerAs a controller
  • 36.  Value of Human Resource  Competitive advantage  Human Resource Accounting – It is measurement of the cost and value of people for an organization
  • 37. Role and Responsibilities of a HR Executive in an Organization
  • 39.  Understanding the manpower requirement  Drafting the job description  Sourcing candidates  Screening candidates  Encouraging the employees to provide reference for better prospectus
  • 40. Conduct technical interview Communicating the employment status to the candidates Maintain and update the data base of the candidates Back ground verification of selected candidates
  • 41. II. INDUCTION AND ON- BOARDING
  • 42.  Issuing the appointment letter with brief working agreement.  Describe the culture and policies followed by the company.  Filing the relevant document of the new joiner as required.  Introduce the team and management to the joiner.  Explaining the mode of communication  Coordinating with the IT team to get his Email ID made.
  • 43. III. HR POLICIES AND HR MANUAL
  • 44. Drafting HR manual for the company. Making or amending the existing policies.
  • 45. IV. ATTENDANCE AND LEAVE RECORDS
  • 46. Keeping a track of attendance of the employees Filing leave forms and keep the track of leave taken Seeing to that there is not much absenteeism on any given day  take correct decisions on irregular employees
  • 48. Helping the seniors do performance appraisal in a better way by adopting better appraisal practices.
  • 50. Keeping a track on employee turnover and exist. Taking initiatives to engage the staff to their work. Taking the surveys in order to understand their engagement level and accordingly take actions. Planning events or activities with the support of top level management.
  • 52. Handling the staff so that people are not dissatisfied with each other. Handling cross culture things See to it that there is no grouping or dissatisfied person Other employee related issues.
  • 54. Leaves –as per the act that is applicable. Minimum salary PF/ESIC/Medical deductions as applicable other compliances.
  • 56. Conduct exit interview of the candidate who is resigning. Trying to get feedback for company and implement corrective measures. Helping the person to be relieved properly Issuing relieving letter and letter of experience. Doing the full and final settlement of the person.
  • 58. Designing the salary structure for employees. Helping the employees to save tax. Calculating the gratuity, handling PF accounts.
  • 60. Plan training sessions. Hire trainers with specific skills. Send motivational mails to employees.
  • 62.  Worker productivity  Quality improvement  The changing attitudes of workforce  The impact of the government  Quality of work-life  Technology and Training
  • 63. HUMAN RESOURCE MANAGEMENT AND OTHER ORGANIZATIONAL FUNCTIONS
  • 64. Product & HRProduct & HR Production & HRProduction & HR Marketing & HRMarketing & HR Management Techniques & HRManagement Techniques & HR Organization structure & HROrganization structure & HR
  • 66.  Planning for the future personnel needs of an organization,  taking into account both internal activities and factors in the external environment 66 HR Planning
  • 67.  Job Design  usually done prior to recruitment  the process of describing the work that needs to be done by an employee and  specifying the requirements needed in fulfilling the job 67 HR Planning
  • 68.  Recruitment  development of a pool of job candidates in accordance with a human resource plan  its purpose is to provide mgmt. with enough candidates from which they can select qualified employees  internal versus external 68 Attracting Employees
  • 69.  Selection  the mutual process whereby the organization decides to make a job offer and the candidate decides whether or not to accept it. 69 Attracting Employees
  • 70. 70 Steps in selectionSteps in selection Job Application Initial Interview Testing Background Investigation In-depth Interview Physical Exam Job Offer
  • 71.  Orientation  a program designed to help employees fit smoothly into an organization 71 Developing Employees
  • 72.  Training  a process designed to maintain or improve current employee performance  Development  a process designed to develop skills and attitudes necessary for future work 72 Developing Employees
  • 73. Difference between Training and Developmental Programs
  • 74.  Training is for the current improvement in the job while developmental program is for improving the skill which will be used in the future.  Both managers and non-managers receive help from training and developmental program but mostly non-managers are concerned with training while the managers are concerned with developmental programs.
  • 75. Why Training and Developmental Program?
  • 76.  To improve three types of skills 1) Technical skills 2) Interpersonal skills 3) Problem solving skills
  • 77. Training Methods 1) Most training takes place on the job because this approach is simple and inexpensive. 2) Some skill training is too complex to learn on the job. in such cases it should take place outside the work setting.
  • 78.  Performance Appraisal  process of providing feedback to subordinates regarding their performance on the job. 78 Developing Employees
  • 80.  Informal Performance Appraisal: “The process of continually feeding back to subordinates information regarding their work performance”  Formal Performance Appraisal: “A formalized appraisal process for rating work performance, identifying deserving raises or promotions, and identifying those in need of further training”.
  • 82.  Compensation The adequate and equitable remuneration of personnel for their contribution in the achievement of organization objectives. 82 Retaining Employees
  • 83. Compensation and benefits  Benefits of a Fair, Effective, and Appropriate Compensation System  Helps attract and retain high-performance employees  Impacts on the strategic performance of the firm  Types of Compensation  Base wage or salary  Wage and salary add-ons  Incentive payments  Skill-based pay
  • 84. Factors That Influence Compensation and Benefits Level of Compensation and Benefits Employee’s Tenure and Performance Size of Company Kind of Job Performed Company Profitability Kind of Business Geographical Location Unionization Management Philosophy Labour- or Capital-Intensive How long has employee been with company and how has he or she performed? Does job require high levels of skills? What industry is job in? Is business unionized? Is business labour- or capital-intensive? How large is the company? How profitable is the company? Where is organization located? What is management’s philosophy toward pay?
  • 85.  Labor relations Entails recognizing the validity of unions, negotiating for the collective bargaining agreement, and being able to handle strikes and other forms of mass action. 85 Retaining Employees
  • 86. Maintenance  the process of providing the following services to employees:  career counseling  safety & health programs  Also involves the minimization of absenteeism and tardiness 86 Retaining Employees
  • 87. Separation  the process of re integrating employees to society; entails the following:  employees should be terminated for a just cause  a retirement plan must be provided for old employees as an aid when they leave the company. 87 Retaining Employees
  • 89.  To maintain  To forecast  To optimize  To utilize
  • 90.
  • 91. HRP at different planning levels
  • 92.  Corporate – level planning  Intermediate – level planning  Operations planning  Planning short-term activities
  • 93. Organizational plans and objectives Organizational plans and objectives Identify future human resource requirements Identify future human resource requirements Compare with the current HR inventory Compare with the current HR inventory Determine the redundant numbers Determine the redundant numbers Determine the numbers, levels & criticality of vacancies Determine the numbers, levels & criticality of vacancies Analyze the cost & time involved in managing the demand Analyze the cost & time involved in managing the demand Analyze the cost & time required for managing surplus Analyze the cost & time required for managing surplus RetrenchRetrench Choose the resources & methods of recruitment Choose the resources & methods of recruitment RedeployRedeploy HUMAN RESOURCE PLANNING MODEL HUMAN RESOURCE PLANNING MODEL
  • 94.  Job analysis  HR inventory  Generate a fairly accurate picture existing situation Assessing current human resources and making inventory
  • 95.  Compare future needs with current availability  Analyze companies change plan  Forecasting methods used are Time Series Analysis, Regression Analysis and Productivity Ratios Forecasting
  • 97.
  • 98. 1. Right Number 2. Right Time 3. Right Skills 4. Right Case The 4 R’s
  • 100.
  • 101. Summary HRM is a tool that helps managers to plan, recruit, select, train, develop, remunerate, motivate and make maximum utilization of human and non human resources for the organization and society at large.
  • 102. “One machine can do the work of fifty ordinary men. But, No machine can do the work of one extraordinary man.” - Elbert Hubbard