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Traffic Planning: Unanderra Town Centre
Who’s Running the Show?
Q: Who’s Running the Show?
 Examines Consultative Representation
 Fairness, equity, risk, balance
 What’s right?
 Who determines?
 Obligations, principles, methods
 Case Study: Unanderra
August 9, 2016
Primary Objectives
 Develop an understanding
 Examine competing interests
 Understand stakeholder influence
 Guiding principles
August 9, 2016
Stakeholder Representation
 Legislative:
 LGA 1993
 Council’s Charter
 Adequate, Equitable
 Appropriate, Efficient
 Effective, Accessible
 Participative, Facilitative
 Informed
 Funder Policy
 EPA Act 1979
 Non-statutory
 Pre-requisite
 When
 Who
 What
August 9, 2016
Legislative - Funder Policy - Council Policy
Stakeholder Representation
 Engagement – 4 Levels
 Inform
 Consult
 Involve
 Collaborate
 IAP2 Spectrum
August 9, 2016
Councils - Policy Statement
 For each Level
 Goal
 Promise (commitment)
 Technique
Stakeholder Influence in Consultation
 Purpose
 Objectives
 Principles
 Processes
 Parties
 Roles
 Identification
 Selection
 Affected
 Impacted
August 9, 2016
Purpose - Parties - Methods
Consultative Need – Level of Engagement
August 9, 2016
Immaterial Effect
Material Effect
Indirect
Impact
Direct
Impact
Increasing degree of Impact
Increasingdegreeof
Effect
Strong
need to
consult
Likely
need to
consult
Likely
need to
consult
Lesser
need to
consult
Inform Consult Involve Collaborate Empower
Changing thresholds for involvement
in consultation.
Method Selection
August 9, 2016
Case Study
Unanderra Master Plan & Strategies
 6,000 people
 20,000 vpd
 Traditional highway town
 Train station
 Public transport
 Particular demographic
August 9, 2016
Master Plan & Access and Movement
Strategy
 Master Plan – Urban design
 2 Stage engagement
 Access & Movement
 2 Stage engagement
August 9, 2016
Consultative Process
 Master Plan Stage 1 -> 2
 Wide community reach
 Broad -> Focused
 To Inform
 To Consult
 To Involve
August 9, 2016
2 Stages to Master Plan
Issues Identification
Understand the Audience
 Census
 Demographics
 Knowledge
 Research
 Environment
 Geography
 Land use
Consultative Process
 A&M Strategy Stage 1
 Wide community reach
 Broad subject
 To Inform
 To Consult
 To Involve
 A&M Strategy Stage 2
 Wide community reach
 Focused subject
 To Inform
 To Consult
 To Involve
August 9, 2016
2 Stages to Access & Movement Strategy
Access & Movement – Stage 1
 Steering Group workshop
 Community workshop
 Stakeholder interviews –
internal and external
 Informal street
conversations
August 9, 2016
Access & Movement – Stage 2
 Stakeholder letters
 Community letters
 Submission portal
 Website
 Engaging on 1st
Stage
implementation
August 9, 2016
Policy vs. Delivery
Access & Movement Engagement
 Policy – Inform, consult, involve
 Web siteWeb site
 Community lettersCommunity letters
 Stakeholder lettersStakeholder letters
 NewslettersNewsletters
 Community discussionsCommunity discussions
 KiosksKiosks
 Focus groupsFocus groups
 WorkshopsWorkshops
 Delivery
August 9, 2016
Engagement InfluenceEngagement Influence
 Land uses & activities
 Community space
 Parking and congestion
 Walking & cycling
 Public transport
 Accessibility
 Priority
August 9, 2016
Takeaways
 Legislative obligation
 Sponsors control
 Funders commitment
 Community entitlement
 Policy guidance
 IAP2
August 9, 2016
 Go wider
 Vary techniques
 Avoid fatigue
 Avoid conflicts
 Engaged community
 Evidence based
Obligation Practice
Success in Unanderra
August 9, 2016

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Traffic Planning for Unanderra town centre - Who’s Running This Show?

  • 1. Traffic Planning: Unanderra Town Centre Who’s Running the Show?
  • 2. Q: Who’s Running the Show?  Examines Consultative Representation  Fairness, equity, risk, balance  What’s right?  Who determines?  Obligations, principles, methods  Case Study: Unanderra August 9, 2016
  • 3. Primary Objectives  Develop an understanding  Examine competing interests  Understand stakeholder influence  Guiding principles August 9, 2016
  • 4. Stakeholder Representation  Legislative:  LGA 1993  Council’s Charter  Adequate, Equitable  Appropriate, Efficient  Effective, Accessible  Participative, Facilitative  Informed  Funder Policy  EPA Act 1979  Non-statutory  Pre-requisite  When  Who  What August 9, 2016 Legislative - Funder Policy - Council Policy
  • 5. Stakeholder Representation  Engagement – 4 Levels  Inform  Consult  Involve  Collaborate  IAP2 Spectrum August 9, 2016 Councils - Policy Statement  For each Level  Goal  Promise (commitment)  Technique
  • 6. Stakeholder Influence in Consultation  Purpose  Objectives  Principles  Processes  Parties  Roles  Identification  Selection  Affected  Impacted August 9, 2016 Purpose - Parties - Methods
  • 7. Consultative Need – Level of Engagement August 9, 2016 Immaterial Effect Material Effect Indirect Impact Direct Impact Increasing degree of Impact Increasingdegreeof Effect Strong need to consult Likely need to consult Likely need to consult Lesser need to consult Inform Consult Involve Collaborate Empower Changing thresholds for involvement in consultation.
  • 9. Case Study Unanderra Master Plan & Strategies  6,000 people  20,000 vpd  Traditional highway town  Train station  Public transport  Particular demographic August 9, 2016
  • 10. Master Plan & Access and Movement Strategy  Master Plan – Urban design  2 Stage engagement  Access & Movement  2 Stage engagement August 9, 2016
  • 11. Consultative Process  Master Plan Stage 1 -> 2  Wide community reach  Broad -> Focused  To Inform  To Consult  To Involve August 9, 2016 2 Stages to Master Plan
  • 13. Understand the Audience  Census  Demographics  Knowledge  Research  Environment  Geography  Land use
  • 14. Consultative Process  A&M Strategy Stage 1  Wide community reach  Broad subject  To Inform  To Consult  To Involve  A&M Strategy Stage 2  Wide community reach  Focused subject  To Inform  To Consult  To Involve August 9, 2016 2 Stages to Access & Movement Strategy
  • 15. Access & Movement – Stage 1  Steering Group workshop  Community workshop  Stakeholder interviews – internal and external  Informal street conversations August 9, 2016
  • 16. Access & Movement – Stage 2  Stakeholder letters  Community letters  Submission portal  Website  Engaging on 1st Stage implementation August 9, 2016
  • 17. Policy vs. Delivery Access & Movement Engagement  Policy – Inform, consult, involve  Web siteWeb site  Community lettersCommunity letters  Stakeholder lettersStakeholder letters  NewslettersNewsletters  Community discussionsCommunity discussions  KiosksKiosks  Focus groupsFocus groups  WorkshopsWorkshops  Delivery August 9, 2016
  • 18. Engagement InfluenceEngagement Influence  Land uses & activities  Community space  Parking and congestion  Walking & cycling  Public transport  Accessibility  Priority August 9, 2016
  • 19. Takeaways  Legislative obligation  Sponsors control  Funders commitment  Community entitlement  Policy guidance  IAP2 August 9, 2016  Go wider  Vary techniques  Avoid fatigue  Avoid conflicts  Engaged community  Evidence based Obligation Practice

Notes de l'éditeur

  1. Goes to the heart of fairness and equity. It goes to representation, balance and weight. The “camel and horse” turn of phrase comes to mind. So how effective are our consultative processes? Doesn’t set out to recommend consultative procedures, there’s ample guidance The relationships between the various roles guiding principles developed to assist practitioners working in this space.
  2. Develop an understanding around stakeholder representation and the consultative needs Examine the various, and at times competing, interests Understand how stakeholders influence Key learnings and guiding principles to assist practitioners.
  3. The charter contained in this Chapter comprises a set of principles that are to guide a council in the carrying out of its functions. A council may add other principles not inconsistent with those in the Chapter. (RMS) policy on consultation   Stakeholders and the Community   Committed to open consultation Stakeholders and the community Local government, state and federal government agencies, industry, peak organisations and community groups. We also offer opportunities for members of the public to share your feedback on our exhibitions.   When are we required to consult?   Under the Environmental Planning and Assessment Act 1979, the Department is required to consult about certain decisions. We consult with: local councils about proposed new Local Environment Plans; public authorities about environmental assessment requirements for major projects; the community about environmental assessments of major projects which have been submitted to the Department. What do we consult on? We also exhibit all public consultations on our website’s Get involved page, and publicise them on major and relevant local newspapers. We also exhibit all state significant development proposals at our Information Centre at 23-33 Bridge Street Sydney. Both places will explain how you can make submission on a major project. The Department also exhibits other developments, draft policies and plans.
  4. Council Policy Directions IAP2 Spectrum of Public Participation – Adapted, Spectrum includes “Empower” Increasing Level of Public Impact IAP - International Association for Public Participation Research, Guidance and Other Sources Set out references in the Paper Summary: Agency retains ownership Control decision making Run the Show But: How effective is it for the Engaged?
  5. Purpose Broadly speaking, Purpose can be described as encompassing those elements that establish the objectives, principles, and processes for consultation. All three of these have the potential to influence the way in which the persons being consulted can communicate their views, their representations, and therefore how effective they are in exercising influence on the outcomes Parties The parties potentially involved in consultative processes are of-course many and varied, a few of the key and more common ones are set out in the following sections. Selection of parties impacts directly on how interested sectors can participate and if at all. This in turn affects the nature of engagement responses and the value it might provide to a project or undertaking. Careful consideration needs to be given to how consulted parties are selected and why. To develop an understanding of who might most appropriately be provided with a consultative opportunity, it’s useful to first understand the roles in consultation. Both of these areas are assessed as follows.
  6. Increasing effect: The extent that the effects arising from decision making are expected to IAP2 Spectrum of Public Participation: (International Association) Inform: - Provide information to assist understanding Consult: - Obtain public feedback Involve: - Work directly with Collaborate: - Partner with, alternatives development and preferred solution selection Empower: - Place the final decision in the hands of the public
  7. Methods Two principle considerations are therefore evident in Method selection. These are Risk and Complexity. Both elements are managed through analysis across a spectrum of community participation moving from Informing through to Collaboration. This is perhaps best demonstrated in the following matrix of methodical approaches produced by Les Robinson (2002)(7.17).
  8. Wollongong Council Level of Engagement - Techniques Adopted Methods in each of the Studies Inform - Policy: Council’s website and online media channels Council Newsletters Letters and e-mails Fact sheets Customer service Events and festivals Kiosks and information sessions Phase 1: Master Plan - Delivered: Council’s website and online media channels Postcard survey Letters to property owners, government agencies, stakeholders, community organisations Notice in local newspaper E-mails to schools Face to face kiosks during peak Saturday shopper times Attendance at a range of community forums and group meetings Informal drop-in discussions with retailers Consult: Public access forums Ward meetings Community forums Kiosks Surveys and submissions Online engagement Community channels Independent hearing and assessment panel Phase 2: Master Plan: Council’s website and online media channels Repeat postcard survey and submissions Letters to government agencies, stakeholders, community organisations Notice in local newspaper Hard copy information available for review at Administration building and libraries Face to face kiosks during peak Saturday shopper times Attendance at a range of community forums, the school and group meetings One on one with key stakeholders Project Control Group workshop Meetings with government agencies
  9. Demonstrates: Community was engaged Their comments and submissions were considered A formal record of key engagement issues and how they were summarised from the submissions and representations
  10. Internal stakeholder knowledge and connections Disability and Accessibility 1 in 3 W. has a disability U. 2nd – profound/severe Higher in all >15yrs Age profiles Safety Physical environment User demands Environmental constraints - access
  11. Wollongong Council Level of Engagement - Techniques Adopted Methods in each of the Studies Consult - Policy: Public access forums Ward meetings Community forums Kiosks Surveys and submissions Online engagement Community channels Independent hearing and assessment panel Phase 2: Master Plan - Delivered: Council’s website and online media channels Repeat postcard survey and submissions Letters to government agencies, stakeholders, community organisations Notice in local newspaper Hard copy information available for review at Administration building and libraries Face to face kiosks during peak Saturday shopper times Attendance at a range of community forums, the school and group meetings One on one with key stakeholders Project Control Group workshop Meetings with government agencies
  12. Involve - Policy: Ward meetings Community forums Reference and advisory groups Focus groups Workshops Online engagement Communications channels Phase 3 & 4: Access and Movement Strategy: Community forum and workshop Project Steering Committee and stakeholder workshop Letters to stakeholders One on one with Active Transport reference Group Interviews with transport supplier organisations Informal drop-ins with local interest groups, stakeholders, retailers and transport operators Stage 4 – Letters to residents, owners, occupiers Council’s website and online media channels Web-forum submissions portal
  13. Communicate the areas of influence in reporting: Cafes, shops, people places Community events space Convenience and movement Slow speed environments Crossing places Pavement surfaces Community influence on rail access priority
  14. Success? The Community will be our judge.