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Financial	
  Improvements?!	
  



  Jürgen	
  De	
  Smet	
  
                       	
  
jurgen@co-­‐learning.be	
  
     @JurgenLACoach	
  
      In/jurgendesmet	
  
My	
  Journey	
  
•  1996	
  -­‐	
  SoIware	
  Engineer	
  	
  
•  2001	
  –	
  Team	
  Lead	
  
•  2008	
  –	
  Started	
  Co-­‐Teaching	
  CSx	
  trainings	
  &	
  
   help	
  other	
  companies	
  
•  …	
  2011	
  –	
  Manager	
  of	
  400+	
  OrganizaYon	
  
•  Self	
  Employed	
  &	
  Happy	
  
Value	
  Chain	
  (Phased	
  Process)	
  

Customer	
         Account	
  Manager    Project	
  Manager                                                                                 Customer	
  
 Request	
               (s)	
                  (s)	
            Analyst(s)	
      Development	
        IntegraYon	
       Deployment	
  
                                                                                                                                            Accepted	
  




               Register	
  Demands	
        Budgets	
         Requirements	
      Code,	
  Tests…	
   Defects,	
  Performance…	
  
Agile	
  Development	
  

Customer	
     Account	
  Manager   Project	
  Manager                                                                        Customer	
  
 Request	
           (s)	
                 (s)	
         Analyst(s)	
     Development	
     IntegraYon	
     Deployment	
  
                                                                                                                              Accepted	
  
Managers	
  Point	
  of	
  View	
  
Focus	
  on	
  Net	
  Profit?!	
  

Net	
  Profit	
  =	
  Top	
  Line/Revenue	
  
 	
   	
   	
   	
   	
   	
  -­‐	
  Bo5om	
  Line/	
  
 	
   	
   	
   	
   	
   	
  Opera9onal	
  Expense	
  
More	
  with	
  Less?	
  
Which	
  Focus?	
  
Top	
  Line?	
  

                      Bo5om	
  Line?	
  

                                           Net	
  Profit?	
  
Only	
  1	
  Focus!	
  

ROI	
  =	
  Net	
  Profit	
  /	
  Investment	
  
What	
  is	
  Investment?	
  
What	
  about	
  SoIware?	
  

Customer	
         Account	
  Manager    Project	
  Manager                                                                                 Customer	
  
 Request	
               (s)	
                  (s)	
            Analyst(s)	
      Development	
        IntegraYon	
       Deployment	
  
                                                                                                                                            Accepted	
  




               Register	
  Demands	
        Budgets	
         Requirements	
      Code,	
  Tests…	
   Defects,	
  Performance…	
  
An	
  example…	
  

 Customer	
         Account	
  Manager    Project	
  Manager                                                                                    Customer	
  
  Request	
               (s)	
                  (s)	
            Analyst(s)	
      Development	
        IntegraYon	
         Deployment	
  
                                                                                                                                                Accepted	
  




                Register	
  Demands	
        Budgets	
         Requirements	
      Code,	
  Tests…	
   Defects,	
  Performance…	
  




                                                                                                                          AssumpYons:	
  
                                                                                                                          -­‐  Revenue	
  =	
  
                                                                                                                               1.000.000€	
  
                                                                                                                          -­‐  OperaYonal	
  Cost	
  =	
  

ROI	
  =	
  700.000€	
  /	
  150.000€	
  à	
  4,6	
                                                                           300.000€	
  
An	
  example…	
  

 Customer	
         Account	
  Manager    Project	
  Manager                                                                                    Customer	
  
  Request	
               (s)	
                  (s)	
            Analyst(s)	
      Development	
        IntegraYon	
         Deployment	
  
                                                                                                                                                Accepted	
  




                Register	
  Demands	
        Budgets	
         Requirements	
      Code,	
  Tests…	
   Defects,	
  Performance…	
  




                                                                                                                          AssumpYons:	
  
                                                                                                                          -­‐  Revenue	
  =	
  
                                                                                                                               1.000.000€	
  
                                                                                                                          -­‐  OperaYonal	
  Cost	
  =	
  

ROI	
  =	
  700.000€	
  /	
  80.000€	
  à	
  8,75	
                                                                           300.000€	
  
An	
  example…	
  

 Customer	
         Account	
  Manager    Project	
  Manager                                                                                    Customer	
  
  Request	
               (s)	
                  (s)	
            Analyst(s)	
      Development	
        IntegraYon	
         Deployment	
  
                                                                                                                                                Accepted	
  




                Register	
  Demands	
        Budgets	
         Requirements	
      Code,	
  Tests…	
   Defects,	
  Performance…	
  




                                                                                                                          AssumpYons:	
  
                                                                                                                          -­‐  Revenue	
  =	
  
                                                                                                                               1.000.000€	
  
                                                                                                                          -­‐  OperaYonal	
  Cost	
  =	
  

ROI	
  =	
  700.000€	
  /	
  80.000€	
  à	
  8,75	
                                                                           300.000€	
  
An	
  example…	
  

 Customer	
         Account	
  Manager    Project	
  Manager                                                                                    Customer	
  
  Request	
               (s)	
                  (s)	
            Analyst(s)	
      Development	
        IntegraYon	
         Deployment	
  
                                                                                                                                                Accepted	
  




                Register	
  Demands	
        Budgets	
         Requirements	
      Code,	
  Tests…	
   Defects,	
  Performance…	
  




                                                                                                                          AssumpYons:	
  
                                                                                                                          -­‐  Revenue	
  =	
  
                                                                                                                               1.500.000€	
  
                                                                                                                          -­‐  OperaYonal	
  Cost	
  =	
  

ROI	
  =	
  1.200.000€	
  /	
  80.000€	
  à	
  15	
                                                                           300.000€	
  
So…	
  It’s	
  All	
  Management?!	
  
Let	
  us	
  zoom	
  in	
  on	
  Scrum…	
  
Stressed	
  Out	
  PO?!	
  
Product	
  Backlog	
  Inventory?!	
  
Product Backlog
           Strategic	
  Plan	
                         next                             Priority
                                                   iteration
   Business	
  Case	
  &	
  Drivers	
  
                                                      Epic/
                                                      Story
    CapabiliYes	
  –	
  Features	
  


Use	
  Cases	
  –	
  Themes	
  –	
  Epics	
       Themes/
                                                Capabilities

            User	
  Stories	
                    Bus. Case
                                                  & Drivers
             Test	
  Cases	
  
                                                  Strategic
                                                      Plan



                                                               Velocity	
  Based!	
  
Focus	
  ≠	
  100%	
  Bussy!	
  
Doing	
  the	
  right	
  things	
  to	
  increase	
  ROI	
  of	
  the	
  team!	
  
Did	
  you	
  get	
  it?	
  
OpYmizing	
  Business	
  =	
  Kaizen	
  
•  Invest	
  in	
  capacity	
  improvement	
  acYons	
  
•  Which	
  will	
  lead	
  to	
  greater	
  capacity	
  and	
  thus	
  
   beper	
  ROI	
  of	
  your	
  organizaYon	
  
•  This	
  instead	
  of	
  invesYng	
  in	
  building	
  even	
  more	
  
   inventory!	
  
•  Not	
  focussing	
  on	
  sales	
  funnel	
  or	
  bopom	
  line	
  
   but	
  on	
  ROI	
  all	
  the	
  way.	
  
Why	
  ROI?	
  
•  Because	
  it	
  increases	
  the	
  company	
  profitability	
  
Why	
  Agile?	
  
•  Because	
  it	
  helps	
  focusing	
  on	
  capacity	
  
   improvements	
  (retro’s)	
  
•  Pull	
  mechanisms	
  (sprint	
  planning,	
  kanban…)	
  
•  It	
  helps	
  limiYng	
  the	
  inventory	
  thus	
  increasing	
  
   the	
  ROI	
  
2	
  words	
  
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OpenAgileRO - The financials behind Software development

  • 1. Financial  Improvements?!   Jürgen  De  Smet     jurgen@co-­‐learning.be   @JurgenLACoach   In/jurgendesmet  
  • 2. My  Journey   •  1996  -­‐  SoIware  Engineer     •  2001  –  Team  Lead   •  2008  –  Started  Co-­‐Teaching  CSx  trainings  &   help  other  companies   •  …  2011  –  Manager  of  400+  OrganizaYon   •  Self  Employed  &  Happy  
  • 3. Value  Chain  (Phased  Process)   Customer   Account  Manager Project  Manager Customer   Request   (s)   (s)   Analyst(s)   Development   IntegraYon   Deployment   Accepted   Register  Demands   Budgets   Requirements   Code,  Tests…   Defects,  Performance…  
  • 4. Agile  Development   Customer   Account  Manager Project  Manager Customer   Request   (s)   (s)   Analyst(s)   Development   IntegraYon   Deployment   Accepted  
  • 6. Focus  on  Net  Profit?!   Net  Profit  =  Top  Line/Revenue              -­‐  Bo5om  Line/              Opera9onal  Expense  
  • 8. Which  Focus?   Top  Line?   Bo5om  Line?   Net  Profit?  
  • 9. Only  1  Focus!   ROI  =  Net  Profit  /  Investment  
  • 11. What  about  SoIware?   Customer   Account  Manager Project  Manager Customer   Request   (s)   (s)   Analyst(s)   Development   IntegraYon   Deployment   Accepted   Register  Demands   Budgets   Requirements   Code,  Tests…   Defects,  Performance…  
  • 12. An  example…   Customer   Account  Manager Project  Manager Customer   Request   (s)   (s)   Analyst(s)   Development   IntegraYon   Deployment   Accepted   Register  Demands   Budgets   Requirements   Code,  Tests…   Defects,  Performance…   AssumpYons:   -­‐  Revenue  =   1.000.000€   -­‐  OperaYonal  Cost  =   ROI  =  700.000€  /  150.000€  à  4,6   300.000€  
  • 13. An  example…   Customer   Account  Manager Project  Manager Customer   Request   (s)   (s)   Analyst(s)   Development   IntegraYon   Deployment   Accepted   Register  Demands   Budgets   Requirements   Code,  Tests…   Defects,  Performance…   AssumpYons:   -­‐  Revenue  =   1.000.000€   -­‐  OperaYonal  Cost  =   ROI  =  700.000€  /  80.000€  à  8,75   300.000€  
  • 14. An  example…   Customer   Account  Manager Project  Manager Customer   Request   (s)   (s)   Analyst(s)   Development   IntegraYon   Deployment   Accepted   Register  Demands   Budgets   Requirements   Code,  Tests…   Defects,  Performance…   AssumpYons:   -­‐  Revenue  =   1.000.000€   -­‐  OperaYonal  Cost  =   ROI  =  700.000€  /  80.000€  à  8,75   300.000€  
  • 15. An  example…   Customer   Account  Manager Project  Manager Customer   Request   (s)   (s)   Analyst(s)   Development   IntegraYon   Deployment   Accepted   Register  Demands   Budgets   Requirements   Code,  Tests…   Defects,  Performance…   AssumpYons:   -­‐  Revenue  =   1.500.000€   -­‐  OperaYonal  Cost  =   ROI  =  1.200.000€  /  80.000€  à  15   300.000€  
  • 16. So…  It’s  All  Management?!  
  • 17. Let  us  zoom  in  on  Scrum…  
  • 20. Product Backlog Strategic  Plan   next Priority iteration Business  Case  &  Drivers   Epic/ Story CapabiliYes  –  Features   Use  Cases  –  Themes  –  Epics   Themes/ Capabilities User  Stories   Bus. Case & Drivers Test  Cases   Strategic Plan Velocity  Based!  
  • 21. Focus  ≠  100%  Bussy!   Doing  the  right  things  to  increase  ROI  of  the  team!  
  • 22. Did  you  get  it?  
  • 23. OpYmizing  Business  =  Kaizen   •  Invest  in  capacity  improvement  acYons   •  Which  will  lead  to  greater  capacity  and  thus   beper  ROI  of  your  organizaYon   •  This  instead  of  invesYng  in  building  even  more   inventory!   •  Not  focussing  on  sales  funnel  or  bopom  line   but  on  ROI  all  the  way.  
  • 24. Why  ROI?   •  Because  it  increases  the  company  profitability  
  • 25. Why  Agile?   •  Because  it  helps  focusing  on  capacity   improvements  (retro’s)   •  Pull  mechanisms  (sprint  planning,  kanban…)   •  It  helps  limiYng  the  inventory  thus  increasing   the  ROI