Karen Martins has over 21 years of experience working in various administrative and clerical roles for Corrective Services NSW. She has experience in areas such as procurement, finance, records management, asset management, and executive assistance. Her resume provides details of her work history and roles within Corrective Services NSW since 1995. It also outlines her skills including experience with various computer systems, event planning, website content management, and project administration.

1. Karen Martins - Resume
Unit 25/2-8 Short Road, Riverwood NSW, 2210 |Home Phone: 95841127 | Work Phone: 83461508 | Mobile: 0419465456
I have worked substantively and acted, on a higher duties basis, in various positions in many administration and clerical positions
within Corrective Services NSW over the past 21 years. This has provided me with valuable experience in procurement, finance,
record management, inventory and equipment management, project administration, systems knowledge, and executive
assistance.
CORRECTIVE SERVICES NSW WORK EXPERIENCE- Commenced duties in 1995 to present:-
• Department of Justice - Corrective Services NSW - Administration Assistant Officer (Project) - Community Corrections
-Campbelltown Integration Support Centre (ISU) – [4 April 16]
• Department of Justice - Corrective Services NSW - Administration Assistant Officer (Project) - Corrections Strategy & Policy -
Business Analysis Unit [1 July 2015- 1 April 2016].
• NSW Department of Justice - Corrective Services NSW - Corrective Services Industries - Development and Technical Services:
Acting Administration Officer Clerk 3/4 – [13 April 2015 to 15 May 2015 - Temporary Appointment Higher Duties]
• Corrective Services NSW – Asset Management – Acting Assistant Administration Officer Clerk 1/2 [2011 to 2014 - Temporary
Appointment Higher Duties]
• Corrective Services NSW – Asset Management – Acting Administration Officer (Project) Clerk 3/4 [2011 to 2014 - Temporary
Appointment Higher Duties]
• Corrective Services NSW – Fleet Management – Acting Assistant Clerk 1/2- Asset Management Branch [numerous occasions
2009-2011 - Temporary Appointment Higher Duties]
• Department of Corrective Services – Asset Management – Acting Group Administration Officer Clerk 1/2 - Administration
Branch [2005-2010 - Temporary Appointment Higher Duties]
• Department of Corrective Services – Asset Management Branch – Acting Team Leader, Communications Officer, Clerk 5/6
[numerous occasions 2001-2009 - Temporary Appointment Higher Duties]
• Department of Corrective Services – Asset Management Branch – Acting Team Leader, Asset Officer, Clerk 5/6 [numerous
occasions 2001-2009 - Temporary Appointment Higher Duties]
• Department of Corrective Services – Asset Management Branch – Acting Administration Officer Business Infrastructure, Clerk
5/6 [2005 and 2006 - Temporary appointment Higher Duties]
• Department of Corrective Services – Finance & Asset Management – Acting Accounts Officer, General Ledger, Clerk 3/4-
Finance Branch [2005 Temporary Appointments Higher Duties]
• Department of Corrective Services – Offender Management & Operations – Acting Administration Officer, Clerk 1/2 –
Operations Branch [2004 Temporary Appointments Higher Duties]
• Department of Corrective Services – Finance Branch – Finance & Asset Management Clerical Officer, CO 1/2 [1998 to 2001]
• Department of Corrective Services – Finance Branch – Acting Cashier, CO 3/4 [1995 - 2001 Temp. Appointments Higher
Duties]
• Department of Corrective Services – Clerical Officer, Procurement and Logistics, CO 1/2 [1995 to 1998]
• Department of Corrective Services – Transport Branch – Acting Vehicle Liaison Officer CO 3/4 [Temp High Duties 1995-1998]
• Department of Corrective Services – Transport Branch – Acting in Transport Officer CO 3/4 [Temp High Duties 1995-1998]
SKILLS SUMMARY:
Community Corrections
• Assist to facilitate the establishment of the Campbelltown Integrated Support Centre (ISU)
• Operate under the direction of the Campbelltown ISU Manager in a timely and effective manner.
• High level administration duties to ensure effective organisation of confidential filing and paperwork
• Facilitate the smooth installation and operation of organisational software.
• Facilitate functions in relation to purchasing. Ensuring all functions are in line with organisational policies and procedures
as well as NSW Procurement requirements
• Supervision of offender’s that are subject to Community Service Orders and undertaking related work functions.
Specifically, rubbish removal, cleaning and office set up In line with pre organised tasks to ensure maximum time
management.
• Done a Task list of things the Offenders Community Service had to do on the day of each visit.
General Administration Duties
• Provided record management and general administration support to the Assistant Commissioner Community
Corrections and Assistant Commissioner, Corrections Strategy & Policy and Business Analysis Unit.
• Analysis of Pronto Mismatch Reports; Excel spread sheets to finding errors in uploading of invoices into the system I
report issues to Business Analyse Manager and also to accounts, of the problems that I’ve found with this I do graph with
all the information.
• Assist in finding information in OIMS – (Offender Integration Management System) and transferring this information
to an excel spread sheet for analysis and reporting.
• Provided general clerical support to the Asset Management and Finance branches.
• Acted as a resource person for staff regarding the use of BIMS, procurement and finance policies and procedures.
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2. • Training of trainees in administration work and office skills.
• Screening of telephone calls for the Director Facilities Management and other executive staff.
• Assisted the Director Asset Management with administration duties and providing clerical support for the branch.
• Liaised with Suppliers for current pricing, new makes, models specification and obtaining quotations.
• Processing travel and accommodation bookings for executive staff.
• Processing of Corporate credit Pcards - iCMS (Integrated Creditor Management System). It’s an EMS - Expense
Management System.
• Maintained reference material in divisional resource centre.
• Organising of incoming and outgoing mail, including sorting and distribution.
• Collating and filing of all staff flex sheets and reconcile with staff leave forms.
• Organising meetings for Directors.
• Chairing Tender Opening Committees – e.g. building, maintenance, Inmate Escort vehicles, in accordance with
established protocols.
• Coordination of staff training requirements with training organisations and processing of course registrations.
• Arranging meetings and conference room bookings (1995–2005) for staff and managers. Liaise with external and internal
parties to schedule meetings and arrange agendas, bookings, papers, negotiating dates and times
• Provided switchboard/reception relief, prior to the switchboard function relocating to Long Bay Correctional Complex.
Project Administration
• Project managed some projects on behalf of Asset Management.
• Extraction of project and Financial data from BIMS (ERP) and analyse spread sheets reports.
• Assist the Senior Project Officer with Campbelltown COSP Fix-out (2007) of the opening; with direction from Assist
Commissioner Corporate Services – Obtaining quotations, Ordering Office Equipment, suppling other equipment for the
Office fix-out and I also attend site visits with the Senior Project Officer. Liaise with external and internal parties, other
duties, taking calls for Project officer, etc.
• Running project reports from Capital Project Management Connector for Project Officers.
• Ensure that projects are run in compliance with the Organisation’s requirements
• Assist Project Officers with business case and project asset creation forms and raising orders from the business case and
also help out with projects.
• Providing guidance to project teams
• Maintain register of cost expenditure for project and raising orders. Processing Invoices for payment and helping closing
of end of Financial Year Projects. Ensure that external Suppliers are paid on time.
• Creations of project files for branch project managers.
• Manage project file systems and involve in project related calls.
• Provided advice and assistance on various admin projects, including branch fit-outs and branch document centre review,
and subsequent setup of required printer access.
Procurement
• Obtaining quotations, creating purchase requisitions and orders in BIMS Module, receipting of purchase orders,
arranging variations to orders if required and, closing orders in Ellipse (BIMS).
• Researching new equipment requests and making recommendations for management consideration.
• Creation and maintenance of supplier requests in Ellipse (BIMS) and Pronto (CSIBMS).
• Communicating with stakeholders including external suppliers for payment queries, updates, resolutions etc. and various
business units (Finance, Procurement, Asset Management) including executive staff in relation to project administration
matters.
• Dealing with contract and non-contract suppliers.
• Providing advice and assistance to staff regarding the use of Ellipse BIMS, procurement and finance policies and
procedures.
Record Management
• TRIM file representative - Creating Administrative Files: creating electronic admin Files into Trim.
• Creating and maintaining electronic records /documents as per the Government requirements in records management
• Archiving documents and Administrative Files.
• Scanning documents, loading digital records e.g.: photos, plans into Trim.
Asset Management
• Strong knowledge of policies and procedures regarding asset stocktake, fixed assets and maintaining the asset register.
• Undertaking regular stocktake including reconciliation of assets for Asset Management and Finance branches
• Processing disposal and transfer of Divisional items and equipment, including completion of relevant forms.
• Managed branch computer hardware/software equipment, including allocation, tracking, upgrade and asset requisition,
disposal.
• Assisting with scanning Departmental stocktake documents into TRIM and certification paperwork.
• Running of reports from BIMS system, running connectors and loading of equipment items into the Equipment Register.
• Arranging maintenance for Pool Cars, office equipment and other items
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3. • Monitoring and ordering of office consumables.
• Assisting with the maintenance of divisional PC licences and PC’s.
• Management of CSNSW Motor Vehicle Fleet including organising, repairs, data entry of running sheets, summary sheets
and private kilometers database. Delivery and disposal of vehicles. Maintain Vehicle files. Processing of GIO Claim Forms
Insurance, Infringement and toll notices.
Event Planning
• Arranging dates, venue, papers, catering and equipment. Events including Finance conferences, , business plan
conferences, seminars and Christmas parties
Website Content
• Managed and updated content on external and internal websites as needed by management, using Squiz Matrix and
Microsoft SharePoint.
Computer Systems
• Squiz Matrix Content Management System (Intermediate)
• Microsoft SharePoint 2010 & 2013 (Intermediate)
• TALEO electronic recruitment system Log jobs (Intermediate)
• SAP Business Objects system (Intermediate)
• TRIM (CIMS) (Intermediate – Advanced)
• Ellipse (BIMS) (Intermediate – Advanced)
• Pronto (CSIBMS) (Intermediate)
• Smart Pool - fleet entries and car bookings (Intermediate)
• Microsoft Word (Intermediate)
• Microsoft Excel (Intermediate)
• Microsoft PowerPoint (Intermediate)
• Microsoft Visio (Intermediate)
• Microsoft Access (Intermediate)
• Microsoft Outlook (Intermediate)
• Adobe Creative Cloud (Acrobat, Dreamweaver, Photoshop) (Intermediate)
• NSW Buy eTendering Opening – eQuote Management
• NSW Buy eCatalogues
• EMS - Expense Management System. (Pcard)
• OIMS – (Offender Integrated Management System)
FURTHER STUDIES & EDUCATION:
2014 - University of Sydney: Conference and Corporate Event Management Course: Foundations
2012- University of Sydney: Conference and Corporate Event Management Essentials
2010 - Skill Path: The Women’s Conference
2009- Skill Path: Business Writing and Grammar, How to Become a Better Communicator
2008 - Skill Path: The Administrative Assistants Conference, Managing Emotions and Thriving Under Pressure
2006 - Institute of Public Administration Australia (IPAA): Modern Business Writing for the Public Sector Course Outline, Job
Application and Interview Skills
2006 - The University of Sydney Centre for Continuing Education: Emotional
Intelligence in the Workplace
2005 - NSW Department of Commerce State Procurement- (Central Queensland University): Level 2 Effective Procurement
Capabilities (Basic Purchasing Capabilities)
2005 - Pollack Learning Alliance: Communication Skills
2005 - The University of Sydney Centre for Continuing Education: Dealing
with Difficult People
2004 - NSW Department of Commerce State Procurement- (Central Queensland University): Level 1 Understanding NSW Public
Sector Procurement (Purchasing Awareness)
2000 - Mt Druitt TAFE: Computers – A First Course
1995 - Lorraine Martin Careers Business College: Business & Computers
Skills Course
1991 - Sydney Technical College: Labour Market Program Course in Dental
Assistant Course
1989 - Business College of Australia: Travel Certificate Course, Business &
Receptionist Training Course
1987 – Bankstown Girls High Schools - Higher School Certificate
REFEREES:
Les Reynolds
Principal Project Manager
Department of Justice NSW- Corrective Services
NSW - Corrections Strategy & Policy, Business
Will Morgan
Superintendent
Department of Justice NSW- Corrective
Services NSW - Custodial Corrections
Matthew Sosimenko
Principal Consultant (Former Web Content
Manager, CSNSW)
MPS Web Consulting Services
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4. Analysis Unit
M 0407 210 775 E les.reynolds@dcs.nsw.gov.au
M 0408 974 683
E Will.Morgan@dcs.nsw.gov.au
M: 0438 957 225
E matt@mpsconsulting.com.au
Craig Wunsch
Business Analyst Manager
Business Analysis Unit. Department of Justice
NSW- Corrective Services NSW- CSI NSW-
P (02) 8346 1333 E craig.wunsch@dcs.nsw.gov.au
Alicia Hurrell
Purchase Card Program Manager
NSW Department of Justice - Finance Services
P (02) 8688 8741
Ealicia.hurrell@dcs.nsw.gov.au
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