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Market segmentation
Introduction about food and beverage
sector
Sri Lankan food manufactures and suppliers
offer
• Processed fruits
• Vegetables and juices
• Confectionery and bakery products.
• Processed foods(rice and cereals, animal feed)
What is market segmentation?
• Through market segmentation, companies
divide large, heterogeneous markets into
smaller segments that can be reached more
efficiently and effectively with products and
services that match their unique needs.
Segmenting consumer market
Geographic segmentation
Many restaurants use geographic segmentation
to concentrate their focus on specific regions or
areas. Consumer preferences differ regionally,
which is why geography is important when
aiming to market a product or restaurant.
• ex:McDonalds serve McVeggie in india
McArabia in middle east.
Demographic segmentation
Restaurants use demographic segmentation to
determine what customers want based on their
age, gender, education level, and income. These
factors help restaurants determine the spending
and eating habits of customers.
Age and life cycle stage segmentation
Many restaurants use different market strategies
targeting different age and life cycle groups.
• Dietary meals Ex: low sugar diets
• Kids meals Ex: McDonalds’(happy
meal) pizzahut
• In beverage sector they have designed
alcoholic beverages for male and female by
changing the percentage of alcohol included in
the drinks.
• Example : men-captain morgan
• Women :lime -A-rita
Gender segmentation
Income segmentation
• Price segmentation is a very common among restaurants.
Since income can vary widely based on households,
customers are looking for different products. Some
restaurants offer cheap products, while other restaurants will
offer expensive products. The price displays the difference
between a fast food experience and a fine dining experience.
Example: high income earners –hilton ,kingsburry (5 star)
Middle income earners- avenra gardens(4 star)
Low income earners –river garden inn (2 star)
Religion segmentation
• Restaurant segment their customers based on
their religions
Example: Non Veg & Veg diets
Nationality segmentation
Based on the nationality food industry can be
segmented targeting consumers under different
nationality groups
Example: Halal Foods For Muslims
Psychographic segmentation
Psychographic segmentation is used to determine what
customers want based on their values, opinions, culture,
behavior, and lifestyle.
Social status segmentation
• Consumers in the segment use brands and
product as a means to signal their self identity
and social status
• Example :dinner outs at expensive hotels
• Starbucks
• Barizta
Personal traits
• Restaurant focus on different personality traits
among people and introduced different
products targeting the different personal
factors
• Example : restaurants introduced different
food items for the people who love enjoyable
life by organizing different food events such as
cocktail parties and beach parties .
Behavioral segmentation
• Behavioral segmentation divides the market
into groups based on their knowledge,
attitudes, uses and responses to the product.
The following are commonly applied
behavioral segments.
Segmentation on occasions
• Restaurants target different occasions of
customers life and design different food and
beverage items
• Example birthday cakes ,wedding cakes
valentine's day chocolates
Segmentation on Benefit sought
• one customer may differ from those sought by
another. Because of this marketers must
continually conduct marketing research to
evaluate customers and to determine what
they want.
• Example –people prefer organic food because
of the health benefits they get through their
consumption.
Segmentation on Loyalty status
• This market segment is less involve in their
purchase decisions, and will rely upon strong
brand to guide their purchase decisions.
• Ex: KFC offers different discounts for the
regular customers and also offers different
benefits such as play areas for kids.
Other consumer segments
Cuisine
Segmenting based on the type of the cuisine
also leads to more efficient positioning in the
market place both restaurant and commercial
food companies can choose to identify
themselves as belonging to a particular genre.

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Market segmentation

  • 2. Introduction about food and beverage sector Sri Lankan food manufactures and suppliers offer • Processed fruits • Vegetables and juices • Confectionery and bakery products. • Processed foods(rice and cereals, animal feed)
  • 3. What is market segmentation? • Through market segmentation, companies divide large, heterogeneous markets into smaller segments that can be reached more efficiently and effectively with products and services that match their unique needs.
  • 5. Geographic segmentation Many restaurants use geographic segmentation to concentrate their focus on specific regions or areas. Consumer preferences differ regionally, which is why geography is important when aiming to market a product or restaurant. • ex:McDonalds serve McVeggie in india McArabia in middle east.
  • 6. Demographic segmentation Restaurants use demographic segmentation to determine what customers want based on their age, gender, education level, and income. These factors help restaurants determine the spending and eating habits of customers.
  • 7. Age and life cycle stage segmentation Many restaurants use different market strategies targeting different age and life cycle groups. • Dietary meals Ex: low sugar diets • Kids meals Ex: McDonalds’(happy meal) pizzahut
  • 8. • In beverage sector they have designed alcoholic beverages for male and female by changing the percentage of alcohol included in the drinks. • Example : men-captain morgan • Women :lime -A-rita Gender segmentation
  • 9. Income segmentation • Price segmentation is a very common among restaurants. Since income can vary widely based on households, customers are looking for different products. Some restaurants offer cheap products, while other restaurants will offer expensive products. The price displays the difference between a fast food experience and a fine dining experience. Example: high income earners –hilton ,kingsburry (5 star) Middle income earners- avenra gardens(4 star) Low income earners –river garden inn (2 star)
  • 10. Religion segmentation • Restaurant segment their customers based on their religions Example: Non Veg & Veg diets Nationality segmentation Based on the nationality food industry can be segmented targeting consumers under different nationality groups Example: Halal Foods For Muslims
  • 11. Psychographic segmentation Psychographic segmentation is used to determine what customers want based on their values, opinions, culture, behavior, and lifestyle.
  • 12. Social status segmentation • Consumers in the segment use brands and product as a means to signal their self identity and social status • Example :dinner outs at expensive hotels • Starbucks • Barizta
  • 13. Personal traits • Restaurant focus on different personality traits among people and introduced different products targeting the different personal factors • Example : restaurants introduced different food items for the people who love enjoyable life by organizing different food events such as cocktail parties and beach parties .
  • 14. Behavioral segmentation • Behavioral segmentation divides the market into groups based on their knowledge, attitudes, uses and responses to the product. The following are commonly applied behavioral segments.
  • 15. Segmentation on occasions • Restaurants target different occasions of customers life and design different food and beverage items • Example birthday cakes ,wedding cakes valentine's day chocolates
  • 16. Segmentation on Benefit sought • one customer may differ from those sought by another. Because of this marketers must continually conduct marketing research to evaluate customers and to determine what they want. • Example –people prefer organic food because of the health benefits they get through their consumption.
  • 17. Segmentation on Loyalty status • This market segment is less involve in their purchase decisions, and will rely upon strong brand to guide their purchase decisions. • Ex: KFC offers different discounts for the regular customers and also offers different benefits such as play areas for kids.
  • 18. Other consumer segments Cuisine Segmenting based on the type of the cuisine also leads to more efficient positioning in the market place both restaurant and commercial food companies can choose to identify themselves as belonging to a particular genre.

Notes de l'éditeur

  1. Many restaurants such as chains use geographic segmentation to concentrate their focus on specific regions or areas. Consumer preferences differ regionally, which is why geography is important when aiming to market a product or restaurant. For example, a restaurant could decide to market their product in one area of the country, but not another. People from the South may prefer fried chicken, whereas people from the North may prefer a different
  2. For example, families with larger incomes will typically eat out more than those with smaller incomes
  3. Dietary needs-This market differs from other segments where the emphasis of it is upon general health and well being.This group of consumers have more strict requirement for their diets and perhaps medical advires to follow. therefore this segment is highly attracted to specialized dietary brands and products. Kids meal-This segment primarly target at kids.They offer special meals designd for kids.for example Mcdonalds and pizzahut offers kidsmeals and they use different sales promotions like using disney characters to attract kids to their restaurants.
  4. Usually lower income families will be attracted to fast food restaurants that offer good food at low prices and wealthier families will be attracted to expensive restaurants that offer very high quality food
  5. For example quick service restaurants might