1. Kevin John Michael Smith
880 KANGAROO GROUND -
ST ANDREWS ROAD
SMJTHS GULLY
VICTORIA 3760
Ph: 9719 7227 or 0400 647 295
PO Box 257
DIAMOND CREEK
VICTORIA 3089
KEVIN JOHN MICHAEL SMITH
CAREER AND PERSONALSUMMARY
Senior Crew Co-Ordinator Dockwise (Boskalis) in Perth for Chevron Wheatstone
LNG Project
Experience in Enable (ERMS) for Mobilization of Personnel
Senior Crew Co-Ordinator Ichthys Gas Export Pipeline Project in Darwin
Assist Boskalis Crewing Manager in Sydney in preparation for other Boskalis
Projects
Data entry in setting up & trialing new crewing / rostering system for Boskalis
Assist SMIT Subsea with recruitment of Dive Team for Shell Bukrom Project in
Singapore
Senior Crew Co-Ordinator for Boskalis Australia on Ichthys LNG Onshore Project in
Darwin
Co-Ordinate all FIFO crew movements for Marine Crew working on the Project.
Arrange flights, accommodation, Transport etc
Arrange project Training in accordance with Legislation
Senior Crew Co-Ordinator for Boskalis Australia on Chevron Gorgon LNG Project at
Barrow Island (WA)
Co-ordinate all FIFO crew movements for Marine Crew from all around Australia and
Overseas.
Arrange project Training in accordance with Legislation
Liaise with vessel Masters in regards to any issues i.e. Union, Payroll, Flights etc
Liaise with Senior HR / IR Management on any possible Industrial issues that may
arise.
A320 Flight Training Co-Ordinator and Crew Planner Jetstar
Monitor and maintain all A320 Flight & Ground Training.
A330 Flight Training Co-Ordinator and Crew Planner Jetstar
Rostering all A330 Simulator Training for Jetstar Crew.
Creating all A330 Tech Crew Flying Rosters.
Enjoy working as a team member and independently.
Enjoy dealing face to face with customers internally and externally
Always treat other staff and customers the same way I'd like to be
treated .
Always give 110% to any job I do.
Experienced in working with Microsoft Office,(Word I Excel).
2. 25 years experience within Airline Operations 12 of them being in Crewing.
Extensive knowledge of all Airport Operations.
Knowledge of SABRE/ROCADE, AIMS,QUBE (QF Reservation System,
Flight Speed and Minisoft that monitors all Jetstar's aircraft movements.
Operations I Crewing Officer for Jetstar Airways.
Train new Crewing Officers.
Monitoring the daily Operations for all Jetstar Flight Attendants and Pilots
including Jetstar International.
Dealing with a wide variety of Crew issues i.e. Duty Hours, Sick leave and
all Rostering issues plus any CASA Compliance issues that may arise.
Organised all Crew Accommodation and Transport.
Arrange flights to position crew in other ports.
Control Room Security Guard at National Gallery of Victoria International.
Obtained Certificate 2 Security Guard I Crowd Controller License
Obtained Certificate 2 First Aid
Work as a casual Truck and Coach Driver.
Extensive Operational I Customer Service skills
Experienced in the use of various APPS Systems (GENDECS).
Knowledge of International and Domestic Crew Awards.
General Office duties / setting up Archive Library at Qantas Flight Training
Centre.
Updating of all relevant Technical and Training Manuals in accordance
with CASA.
Data entry updating of all QANTAS 737 and A330 Simulator Pilot Training.
Complete all Data Entry of Maintenance Records into the Qantas Engineering system
Administering and Controlling all Technical Scheduling for QANTAS Long
Haul, in accordance with all relevant regulations and award provisions.
Constantly made decisions in the running of the Airlines Operation.
Managed and organized all Ansett Pilots and Flight Attendant's monthly
rosters when on shift. Approx 3,500 Crew in total.
Worked extensively with different Union Awards ...
i.e. (a) Flight Attendants Award.
(b) Pilots Association Award.
Worked in accordance with Government regulations.
i.e. Civil Aviation Orders which are the rules
and regulations an Airline must adhere to
in regards to crew duty hours. These rules
were solely my responsibility when on shift.
Organized all crew accommodation and transport Australia wide for all
Ansett crew.
Dealt extensively with Hotels and Transport companies
Have been a Supervisor in charge of a department of 26 staff organizing
rosters, training, pays, mediating in disputes ... etc.
Acted as Port Crewing Manager on several occasions being responsible
for the running of the Airport Operations and Crewing Departments for Ansett
Australia.
Interests include gardening, cooking, ballroom dancing.
3. WORK EXPERIENCE
10th Feb 2015 – Present
Senior Crew Co-Ordinator Dockwise (Boskalis) in Perth for Chevron Wheatstone
LNG Project
Recruit & Mobilize Staff & Crew to Site for the Heavy Lift Vessel Operations in
Onslow
Arrange inductions, Medicals etc for all Personnel
Arrange all Travel Logistics for Personnel within Australian, Malaysian & Chinese
Project Worksites
23rd July 2012 – 9th Feb 2015
Senior Crew Co-Ordinator for Boskalis Australia on Ichthys LNG Onshore & GEP
Projects in Darwin NT
Co-ordinate all FIFO crew movements for Marine Crew from all around Australia and
Overseas.
Arrange project Training in accordance with Legislation
Arrange all PPE (Personal Protective Equipment) for all crew.
Liaise with vessel Masters in regards to any issues i.e. Union, Payroll, Flights etc
Liaise with Senior HR / IR Management on any possible Industrial issues that may
arise.
Co-Ordinate all ground logistic movements for all crew (plus staff when required).
Source and co-ordinate all accommodation requirements for all crew.
Source and co-ordinate all transport for crew.
Make sure that all duty of care is taken in regards to crews wellbeing.
Comply with Fatigue Management Policy in regards to all crewing logistics.
18th July 2010 – 19th July 2012
Senior Crew Co-Ordinator for Boskalis Australia on Chevron Gorgon LNG Project at
Barrow Island (WA)
Co-ordinate all FIFO crew movements for Marine Crew from all around Australia and
Overseas.
Arrange project Training in accordance with Legislation
Liaise with vessel Masters in regards to any issues i.e. Union, Payroll, Flights etc
Liaise with Senior HR / IR Management on any possible Industrial issues that may
arise.
4. 6th August 2007 -17th July 2010
A330 Flight Training Co-Ordinator and Crew Planner
Roster and monitor all A330 Pilot Flight Simulator Training, Line Checks and Route
Checks.
Build all Pilot Flight Training in accordance with Airline protocol.
Liaise with Qantas Training with regard to SIM availability and monthly
requirements.
Liaise with MAS (Malaysian Airlines) Simulator in Kuala Lumpur for Simulator
Requirements.
Create and publish all A330 pilot monthly rosters.(Approx 170 rosters).
Monitor and maintain all A320 Flight & Ground Training on a daily basis.
Assist in the building of A320 Pilot Rosters for several bases.
Liaise with Alteon I Boeing for Simulator Training.
Work in conjunction with Flight Operations Management in
regards to any Pilot Training issues.
1st September 2004 - 6th August 2007
Successfully applied for Crewing I Operations Officer at Jetstar.
Set up Jetstar Crewing Department in Sydney prior to moving the
Operation to Melbourne.
Create Standard Operating Procedures (SOP) for Crewing.
Responsible for daily Operations of Jetstar Pilots and Flight Attendants.
Extensive knowledge of Flight Attendant Award and Pilot Award
Extensive knowledge of AIMS,QUBE (QF Reservation System, Word
Flight Speed and Minisoft that monitors all Jetstar's aircraft movements.
Extensive knowledge of Civil Aviation Orders which regulate
duty hours and rest periods that all crew must adhere to.
Civil Aviation Orders are solely my responsibility when on shift
any breach of these rule we would have to answer to CASA.
Coaching new and existing staff on any new or updated company
procedures.
Monitor the day to day operation of all Jetstar flights making sure all crew
meet their connections
Organize all Transport and Accommodation for both Domestic and
International Pilots and Flight Attendants.
Control the daily Crew Operation on Jetstar International Flights
Liaise with several Immigration and Customs Departments in Australia and overseas
including New Zealand, USA, Thailand, Indonesia, Vietnam and soon Japan and have
experience in their Immigration APP processing
system.
Created a rotational roster for the Crewing Department, monitoring and
implementing changes when required.
Knowledgeable in 5 different awards and Government Regulations.
Control the day to day Operation for all Jetstar Crew worldwide, Domestic
and International.
5. 18th August 2003 - 28thAugust 2004 - National Gallery Of Victoria
Applied for a position at the National Gallery of Victoria and was
successful.
Obtained my Certificate 2 for Security Guard/Crowd Controller and First
Aid.
Customer Service / Security Guard for Wilson Security at National Gallery
Of Victoria International.
Trained as Control Room Operator at National Gallery Of Victoria
Knowledge of EWIS Fire Control Panel.( Early Warning
Intercommunication System.)
Knowledge of BAS Air conditioning System. (Business Automation
System)
Control the day to day Security Surveillance of the National Gallery
by use of cameras ( 384 in total).
Attend to and respond to all emergency situations be it by radio or phone.
Train new staff on computer security system & fire control systems
31st March 2003 – 31st July 2003 – QANTAS FLIGHT SIMULATOR CENTRE
Working at Qantas Flight Training Centre in general office duties as well
as setting up an Archive Library.
Updating all relevant Training / Operational & CASA Regulated Manuals.
Entered Flight Simulator data in Computer Maintenance System
August 28th 2002 - 25th March 2003 - QANTAS
Employed by QANTAS as an Aircrew Scheduler Long Haul
based in Sydney.
Administer and control all Technical Scheduling Operations.
Ensure that all QANTAS flights are legally crewed by suitably qualified personnel in
accordance with company requirements, Civil Aviation
Authority Statutory Regulations and the provisions of all relevant
Industrial Awards.
Advise all Technical crew of their duty changes
Monitor Medical and Training dates so as all crew are updated, and
advise the relevant Departments of any updates required.
Resigned as the cost of commuting and rental in Sydney was too much also was
taking its' toll on the family.
March 4th 2002 - 28th August 2002 - Panorama Coaches (After Ansett Collapse)
Casual coach driving for Panorama Coaches Diamond Creek.
Casual truck driving for Rayner Removals
Casual shop assistant at Planet Pets (Pet Supplies) Balwyn
6. September 14th 2001 - 4th March 2002 - Tesna (Ansett)
September 28th returned to work as Crewing Officer
Organize the monthly rosters for all crew.
Help with new schedule ready for March 1st
Make sure changes in system to advise crew.
February 28th to March 4th assist in winding everything up.
March 1999 Central Crewing Officer - Ansett
Responsible for approximately 3,500 crew members.
Knowledge of Flight Attendant Award and Pilot Award
Knowledge of Lotus, Merlin Reservations System, Word
Crusader (Crew management System) and Skynet (system
that monitors all Ansett aircraft movements.
Extensive knowledge of Civil Aviation Orders which regulate
duty hours and rest periods that all crew must adhere to.
Civil Aviation Orders are solely my responsibility when on shift
any breach of these rule we would have to answer to CASA.
Involved in the testing of new systems and procedures.
Involved in the testing for the Y2K .
Involved in training staff.
October 5th 1998 - March 1999 - Ansett
Most senior staff member left in department due to restructure.
Took on role of Operation/Crewing Support Manager as well
as performing my normal shift duties.
Organized all new training programs for all staff.
Once restructure in place I took up position in Crewing Support
July 9th 1998
Attained CM Radiotelephone Licence issued by CASA
August 18th 1997 Operations Officer - Ansett
Plotted gates for all Aircraft.
Spoke to all aircraft to advise gate lounge, fuel figure
or any other special requirements via ground to air radio.
Liaise with all departments that relate to getting all Ansett
Aircraft off the ground.
Enter all Flight Information Data (FIDS) into system.
Always keep passenger information screens updated.
Action all aircraft operational changes.
Send messages to airborne Aircraft via teletype (ACARS).
7. April 10th 1995
Appointed Senior Port Crewing Officer - Ansett
Organized rosters for staff of 26
Arbitrate in disputes
Maintain the performance of Crewing Officers
Train new Staff
Train staff in new procedures
Perform duties of Flight Operations Administration Manager
Updating Pilot Medical Certificates
Book Simulator sessions for crew
Acted as Operations/Crewing Support Manager
Updated all staff payroll details.(PARMS)
Have assisted in interviewing new prospective staff.
Involved in testing new functions that could be introduced
to the Department.
Familiar with Eagle Weather System
Appointed Acting Senior Crewing Officer
Responsible for the running of Port Crewing Office
Monitor Crew connections and signing on.
Advise all crew with any changes to their duties
May 2nd 1994
Port Crewing Officer - Ansett
Give full support to all Crew, Central Crewing and Port Crewing.
Heavily involved in calling crew with changes.
Updating and processing all Open Time and action trip Swaps.
Very familiar with the Flight Attendant's Award.
July 1993 - May 1994
Applied for Crewing Officer at Melbourne Airport
See above job description
June 1989 - July 1993
Assistant Reservations Controller - Head Office - Ansett
Action all teletype rejects that come in requesting seats
on our flights
Action these teletypes, fix them then send them back to the originator
with the correct format for the requests.
Set up all the aircraft for all departure ports
Monitor all seat capacity and availability for space to travel on all
Ansett flights.
Action all inbound group requests regarding tour groups wanting
to travel on Ansett.
Acted for three months as Duty Controller (Supervisor).
8. 1987 - June 1989
Customer Service Officer - Ansett
Trained on computerized Airport check-in system
Editing of flights. i.e. pre-seating passengers
Confirming any special meal request
Mishandled Baggage - tracking passenger's lost baggage
through the computer based system.
Dispatch of Aircraft.- boarding of passengers
Liaise with all crew making sure everything is in order.
July 1981 -1987
Baggage Handler - Ansett
Loaded Aircraft in accordance with load plan
Held licenses for all types of tarmac equipment
i.e. tug, Mobile Stairs, Forklift, Conveyor, Scissor Lift,
and Aircraft push-out tractor
Trained staff on driving all equipment.
Organize daily roster for approx 140 staff.
REFERENCES
Paul McInnes
Crewing Manager
Boskalis Australia
0437 607 320
Arend van der Marel
Project Manager
Dockwise
+61 438 123 523
Stephen Storer
HR / IR Manager (Consultant)
0430 068 452
Amanda Kivovitch
Senior Crew Co-Ordinator
CSL Australia
0447 497 174