1. Kristofer Haas
937-622-0128
haas@plenary.org
Objective To obtain a professional position in an Office Environment that utilizes my skills for career
development and growth.
Skills
• Excellent Organizational Skills
• Strong Customer Relations Skills
• Computer Proficiency
• Data Entry
• Written Correspondence
• Scheduling
• Project Management
• Office Operations/Management
• Professional Presentations
• Contacts/Financing
• Report Presentation
• Analytical skills
• Ability to identify and resolve problems and
implement solutions.
• Leadership training/facilitator
Experience Operations Manager
Convergys
Phoenix, AZ
Responsibilities include: Supervising a team of managers for day to day
operations. Conducting audits to ensure compliance of the department.
Maintaining professional relationships with project managers to identify the
best practices needed to drive performance and obtain a quality of customer
service to the clients. Interview, hire, and train new staff members. Attend
multiple leadership meetings to acquire new processes that can be utilized in
the departments for productivity. Evaluate and oversee staff performance.
Provide training of and coaching as required.
• Plan schedules and job duties, ensuring highest level of quality
output. Coordinate functions with those of other departments
and/or agencies.
8/2010 to Present
Sales Associate Leader
Fortune 5 Inc.
Phoenix, AZ
Reported directly to Management for day to day operations
• Direct Marketing for Merchant Processing Services
• Leadership meetings and day to day objectives
• Train new hires for positions filled
Technical Support Specialist/Press Operator
Ziptape Label ID Systems
Phoenix, AZ
Responsibilities included: UPS Worldwide shipping, Technical Support with
Company software via phone and email. Custom templates utilizing
Bartender, Q-Label and Labelview software.
Created databases utilizing Microsoft Excel and Access
1/2010-7/2010
8/2005-1/2010

2. Community
Involvement
Black Rock United Contributory Exchange- Tucson, AZ
United States Board of Directors
As a Board of Director, I conduct professional interviews of
multiple interns at the Ira A. Fulton School of Engineering at
Arizona State University. Involved with numerous strategic
planning sessions for establishment. Oversee the timetable and
framework for website design and development of the interns.
Organizing for America- Phoenix, AZ
United States Community Organizer Volunteer
As a volunteer, I attended weekend training seminars and
sessions on implementing social networking for OFA,
personal story training, and advanced training for an
extensive Arizona voter database called VoteBuilder.
Participated in various phone banks and community
canvassing.
References Furnished upon request