2. Human Fears
• Results from a study on human fears
the fear of death - 30%
a fear of public speaking - 45%
Ref: Wilder, L. (1999). 7 Steps to Fearless Speaking . New York: John Wiley & Sons.
3. Rationale
• “The way you talk is as important in the
business world as the way you look. It is
how you communicate with the outside
world that determines your position within
it.”
Dr Lillian Glass (Prof. UCLA)
4. Top 10 selection criteria for recruiting graduates
Interpersonal and communication skills
(written and oral)
Academic qualifications
Work experience
Leadership skills
Key selection criteria
Passion, knowledge of industry, drive,
comittment, attitude
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Teamwork skills
Critical reasoning and analytical skills,
problem solving, lateral thinking, technical
skills
Emotional Intelligence (including self-
awareness, strength of character,
confidence, motivation)
Activities include both intra and extra
curricular activities
Cultural Alignment, values fit
0 10 20 30 40 50 60 70
Percentage
•Source: Graduate Outlook 2006: a snapshot, Graduate Careers Australia (2006)
5. Objectives
1. Recognise the importance of effective
presentation skill practice
2. Outline techniques to improving your
presentations
6. Topics covered
• Content
• Audience
• First Impressions
• Environment
• Technology
• PowerPoint
• Session Plan
9. Learning Styles
• Visual
Graphs, images, PowerPoint, demonstrations,
handouts
• Aural
Group discussions, anecdotes, case studies
• Kinaesthetic/Tactile
Role playing, hands on experience, use of
hands
10. How long can people concentrate?
Techniques:
• Chunking
• Variety
• Time of day
• Regular breaks
• Mix it up
1. Theory/Underpinning Knowledge
2. Activity (Audience Participation)
3. Review and segue into next topic
11. Session Plan?
• Your roadmap to success
• Provide clear linear structure
• Help you break down tasks and assess
what needs to be done
13. First Impressions
• “When someone makes a negative
impression on us, we're less likely to seek
out that person again, making it difficult to
gather additional information that could
change our first impression.”
Jerker Denrell, Assistant Professor of Organizational Behaviour at the Stanford Graduate School of Business
• Research suggests that it takes as little as
3 seconds to form an impression
15. Technology
• Plan for failure
• Laptop
• Internet access
• Content saved to hard drive/memory stick
• Room
• A/V equipment
• Leads, cables!!
• Setup the room ahead of time
16. PowerPoint - 101
• Do not try to talk in competition with a
visual aid. People can read faster than you
speak, so do not read your visual aids
word for word, rather expand upon the
highlighted points. Do not speak over your
visual aids, if it is important enough to be
on the screen, allow the audience time to
read.
18. PowerPoint – Best Practice
• Avoid busy templates
• Contrast the background & font colours
• One topic per slide
• List keywords on slides not your script!
• 30/20/10 rule
• Slide handout at conclusion or “Just in time”
19. Part Time Workers Survey
• A survey was conducted in Sydney,
Melbourne and Brisbane recently. The
survey covered 200,000 workers in over
1000 companies, covering the
manufacturing, construction, hospitality and
medical industries. It found that 79% of part
time jobs were filled by women. A further
7% were filled by university students.
21. Customer Satisfaction Monitor
January February March April May June
6.4 7 7 7.1 6.5 6.9
July August September October November December
7.5 7.9 8.1 8.4 8.4 8.3
22. Customer Satisfaction Monitor
Customer Satisfaction Monitor - 2006
9
8
7
6
5
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4
3
2
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24. The 3 Step Presentation Rule
1. Tell them what they’re going to be told
Intro.
2. Tell them
Body
3. Tell them what you’ve told them
Review
25. Further information
• Planning Programs for Adult Learners
(Rosemary S Caffarella)
• Basic Training for Trainers (Gary
Kroenhert)
• How to Teach Adults in a Fun and Exciting
Way (Doug Malouf)
26. Parting word of encouragement
• All the great speakers were bad speakers
at first.
Ralph Waldo Emerson
