The E-Bus Competence Center from Volvo Bus in Luxembourg is hiring a Trainer and Service Support for the local market.

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ELECTRO MOBILITY TRAINER and SERVICE SUPPORT
The Volvo Group is one of the world’s leading manufacturers of trucks, buses,
construction equipment and marine and industrial engines under the leading brands
Volvo, Renault Trucks, Mack, UD Trucks, Eicher, SDLG, Terex Trucks, Prevost, Nova
Bus, UD Bus, Sunwin Bus and Volvo Penta.
With Volvo Buses, one of the world’s leading providers of products and services to
the bus and coach industry under the brands Volvo, Nova Bus, Prevost, UD Bus and
Sunwin Bus, you will be part of a global and diverse team working with energy,
passion and respect for the individual to become the world leader in sustainable
transport solutions.
E-BUS COMPETENCE CENTRE
Volvo Group is striving to become the world leader within sustainable transport. Volvo Bus
Corporation works with cities around the globe with the aim of improving quality of life by
implementing efficient, clean and silent public transport systems.
The E-Bus Competence Centre in Luxemburg is a new initiative from Volvo Bus Corporation
hosted and supported by Volvo’s official Truck and Bus dealer CPPL in Livange, Luxemburg.
The new team will focus on developing and establishing complete solutions for cities,
leveraging fuel efficient and environmentally sustainable passenger transports in combination
with efficient planning of traffic. The E-Bus Competence Centre in Luxemburg will support the
different European markets with key city mobility competence throughout the business
development, sales and project execution phases.
The E-Bus Competence Centre will work closely together with both public as well as private
stakeholders, i.e. universities, ministries and public transport operators.
JOB PURPOSE
We are looking for a highly motivated: ELECTRO MOBILITY TRAINER & SERVICE SUPPORT M/F
Electromobility has come to the bus public transport business which means that our buses are
becoming more electric and public transport even more modular. This has resulted in new
opportunities but also new challenges. In order to take advantage of these opportunities and tackle the
new challenges, these buses are embedded with advanced systems which allow us to maintain,
repair, monitor and control them in very new ways. This gives us the possibility to deliver new services
and business solutions, resulting in improved business processes and increased productivity to our
customers; namely bus operators, public transport operators, authorities and dealers.

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The Electro Mobility Trainer & Service Support main task is to train technical trainers, key
technicians/mechanics and drivers in the field of electro mobility in Luxemburg, Belgium and France.
Next to this it is important to support the running fleet with specific Electromobility after sales service
follow-up and support in order to secure customer satisfaction and vehicle availability. Depending on
the demand, the person will also support other countries in Europe. For the Trainer part, the focus will
be on how to maintain, fault trace and repair our new electro mobility products in a safe and efficient
way. The trainer will receive training and training support material. Next to this he or she will will also
identify opportunities to develop new training material and communicate this with Volvo Bus
Corporation Global Service Training department.
MAIN TASKS / RESPONSIBILITIES / AUTHORITIES
 Train technical trainers, key mechanics, drivers, technicians and depot personnel in electro
mobility buses
 Giving input to Volvo Bus’ Global Service Training department with regard to new training
input for continuous improvement
 Translate training material to local languages
 Create a good and trustworthy relation with the dealers and the customers
 Develop the local training set up in the Learning Management System
 Take an economical responsibility for the training set up
 Support the customers and dealers with after sales support for the electromobility bus fleet
 Work closely together with the Belgium Field Service Engineer and Volvo Bus Headquarter
and Factories
REQUIRED EDUCATION, SKILLS, EXPERIENCE AND COMPETENCIES
 Bachelor or Master degree in (automotive) Engineering or equivalent
 Knowledge and competence through studies, hobbies and/or work experience in/with:
o Electrical vehicles
o Fault tracing
o Automotive technology
 Good language skills: English, German and French is essential, local language is a merit
 Pedagogical skills
 A structured approach towards competence planning and assessment work
 A professional approach and good co-operation skills
 Cost and target oriented personality, with a proactive approach
 Able to work in an environment with cross-functional responsibilities
 Visionary, has an open mind and can come up with unconventional ideas and solutions
 Strong competence in building collaborations with parties outside the immediate span
 Excellent capability to understand customer, dealer and other stakeholder needs
 Problem solving and decision making skills
 Excellent communications and presentation skills
 Good knowledge of national and local cultures
 Prepared to travel
WE OFFER:
Attractive renumeration package and work environment in a young and result oriented team.
International career opportunities within the Volvo Group.
Please contact and/or send your letter of application and resume to:
Erland Morelissen, Business Development Director
Phone: +31 6 51 56 22 13
e-mail: erland.morelissen@volvo.com

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Carina Sämfors, Director Global Service Training
Phone: +46 76 5531416
e-mail: carina.samfors@volvo.com