4.2 system design for social equity vezzoli 14-15 (23) (n)
1. Carlo Vezzoli
Politecnico di Milano / DESIGN dept. / DIS / School of Design / Italy
course System Design for Sustainability
subject 4. System design for social equity and cohesion
learning resource 4.2
System design for social equity and cohesion
carlo vezzoli
politecnico di milano . DESIGN dpt. . DIS . School of Design . Italy
Learning Network on Sustainability (EU asia-link)
Learning Network on Sustainabile energy systems (EU edulink)
2. Carlo Vezzoli
Politecnico di Milano / DESIGN dept. / DIS / School of Design / Italy
CONTENTS
. Design for social equity: main approaches
. System Design for social equity and cohesion: a definition
. System Design for social equity and cohesion: approaches/skills
. Criteria of system design for social equity and cohesion:
. Improve employment/working conditions
. Equity and justice in relation to stakeholders
. Enable a responsible/sustainable consumption
. Favor/integrate weak and marginalized
. Improve social cohesion
. Empower/enhance local resources
. System Design for social equity and cohesion: methods/tools
. System design for sustainability: an emerging role
3. Carlo Vezzoli
Politecnico di Milano / DESIGN dept. / DIS / School of Design / Italy
if and how various forms of social inequality
are directly addressed in the design process
DESIGN FOR SOCIAL EQUITY AND COHESION:
A GENERAL FRAME
4. Carlo Vezzoli
Politecnico di Milano / DESIGN dept. / DIS / School of Design / Italy
… avoiding the risk to be merely moralistic,
is there an effective (operative) role?
SOCIAL EQUITY
…. is there a role for the design?
5. Carlo Vezzoli
Politecnico di Milano / DESIGN dept. / DIS / School of Design / Italy
TODAY MAIN APPROACHES OF DESIGN FOR SOCIAL
EQUITY AND COHESION
. product design for basics needs in low-income
contexts (i.e. design for BOP)
. SYSTEM (STAKEHOLDER INTERACTIONS) DESIGN
FOR SOCIAL EQUITY AND COHESION
6. Carlo Vezzoli
Politecnico di Milano / DESIGN dept. / DIS / School of Design / Italy
RESEARCH HYPOTHESIS:
SYSTEM INNOVATION FOR SUSTAINABBILITY:
[LeNS book: “PSS design for Sustainability”, Greenleaf, 2014]
1. S.PSS AN OPPORTUNITY EVEN FOR LOW AND
MIDDLE-INCOME CONTEXTS (FOR ALL)
2. S.PSS APPLIED TO DE IS PROMISING APPRACH
TO DIFFUSE LOCALLY-BASED AND SMALL SCALE
SUSTAINABILITY IN LOW/MIDDLE-INCOME (ALL)
CONETXTS
7. Carlo Vezzoli
Politecnico di Milano / DESIGN dept. / DIS / School of Design / Italy
“the design of the system of products
and services that are together able to
fulfil a particular customer demand
(deliver a “unit of satisfaction”), based on
the design of innovative interactions of
the stakeholders (directly and indirectly
linked to that “satisfaction” system)
where the economic and competitive
interest of the providers continuously
seeks both environmentally and socio-
ethically beneficial new solutions”
[LeNS book: “PSS design for Sustainability”,
Greenleaf, 2014]
SYSTEM DESIGN FOR (SOCIAL EQUITY AND COHESION)
SUSTAINABILITY:
A DEFINITION
8. Carlo Vezzoli
Politecnico di Milano / DESIGN dept. / DIS / School of Design / Italy
A. “SATISFACTION-SYSTEM” APPROACH
design the satisfaction of a particular demand
(satisfaction unit) and all its related products and
services
B. “STAKEHOLDER CONFIGURATION” APPROACH
design the interactions of the stakeholder of a
particular satisfaction-system
SYSTEM DESIGN FOR (SOCIAL EQUITY AND
COHESION) SUSTAINABILITY: APPROACHES/SKILLS
9. Carlo Vezzoli
Politecnico di Milano / DESIGN dept. / DIS / School of Design / Italy
H. SYSTEM MAP (DETAILED)
STAKEHOLDERS
SYSTEM MAP
10. Carlo Vezzoli
Politecnico di Milano / DESIGN dept. / DIS / School of Design / Italy
A. “SATISFACTION-SYSTEM” APPROACH
design the satisfaction of a particular demand
(satisfaction unit) and all its related products and
services
B. “STAKEHOLDER CONFIGURATION” APPROACH
design the interactions of the stakeholder of a
particular satisfaction-system
C. “SYSTEM SUSTAINABILITY” APPROACH
design such a stakeholder interactions (offer
model) that for economic and competitive reasons
continuously seek after both socio-ethical and
environmentally new beneficial solutions
SYSTEM DESIGN FOR (SOCIAL EQUITY AND
COHESION) SUSTAINABILITY: APPROACHES/SKILLS
11. Carlo Vezzoli
Politecnico di Milano / DESIGN dept. / DIS / School of Design / Italy
> CRITERIA AND GUIDELINES ARE NEEDED
> METHODS AND TOOLS ARE NEEDED to orientate
design towards equitable and cohesive stakeholder
interactions
NOT ALL SYSTEM INNOVATION ARE SOCIO-
ETHICALLY SUSTAINABLE!
C. “SYSTEM SUSTAINABILITY” APPROACH
design such a stakeholder interactions (offer
model) that for economic and competitive reasons
continuously seek after both socio-ethical and
environmentally new beneficial solutions
12. Carlo Vezzoli
Politecnico di Milano / DESIGN dept. / DIS / School of Design / Italy
SYSTEM DESIGN FOR SOCIAL EQUITY AND
COHESION CRITERIA
. improve employment/working conditions
. increase equity and justice in relation to
stakeholders
. enable a responsible/sustainable consumption
. favor/integrate the weak and marginalized
. improve social cohesion
. empower/enhance local resources
[ADOPTED BY POLIMI-DIS WITHIN LeNS]
13. Carlo Vezzoli
Politecnico di Milano / DESIGN dept. / DIS / School of Design / Italy
IMPROVE EMPLOYMENT/WORKING
CONDITIONS
DESIGN FOR,
system stakeholders’ interactions fostering/improving
for economic/competitive reasons,
EMPLOYMENT/WORKING CONDITIONS (within the
enterprise)
14. Carlo Vezzoli
Politecnico di Milano / DESIGN dept. / DIS / School of Design / Italy
IMPROVE EQUITY AND JUSTICE IN RELATION
TO STAKEHOLDERS
DESIGN FOR,
system stakeholders’ interactions fostering for
economic/competitive reasons,
FAIR AND JUST RELATION (outside the enterprise):
within the partnerships, up-stream, down-stream and
in the community where the offer takes place
15. Carlo Vezzoli
Politecnico di Milano / DESIGN dept. / DIS / School of Design / Italy
ENABLE A RESPONSIBLE/SUSTAINABLE
CONSUMPTION
DESIGN FOR,
system stakeholders’ interactions fostering for
economic/competitive reasons,
A RESPONSIBLE AND SUSTAINABLE CLIENT/END-
USER CHOICE OR BEHAVIOUR (with different grade
of involvement)
16. Carlo Vezzoli
Politecnico di Milano / DESIGN dept. / DIS / School of Design / Italy
FAVOR/INTEGRATE THE WEAK AND
MARGINALIZED
DESIGN FOR,
system stakeholders’ interactions fostering for
economic/competitive reasons,
LIFE QUALITY IMPROVEMENT OF (more or less
integrating):
. kids, elderly, differently able,… (weak) and
. unemployed, illiterate, … (marginalized)
17. Carlo Vezzoli
Politecnico di Milano / DESIGN dept. / DIS / School of Design / Italy
IMPROVE SOCIAL COHESION
DESIGN FOR,
system stakeholders’ interactions fostering for
economic/competitive reasons,
SOCIAL INTEGRATION:
in neighbourhood, between generations, between
genders and between different cultures
18. Carlo Vezzoli
Politecnico di Milano / DESIGN dept. / DIS / School of Design / Italy
EMPOWER/ENHANCE LOCAL RESOURCES
DESIGN FOR,
system stakeholders’ interactions fostering for
economic/competitive reasons,
REGENERATION AND EMPOWERMENT OF LOCAL
ECONOMIES BY ENHANCING BOTH HUMAN AND
NATURAL RESOURCES
19. Carlo Vezzoli
Politecnico di Milano / DESIGN dept. / DIS / School of Design / Italy
SDO SUSTAINABILITY DESIGN-ORIENTING TOOLKIT
stakeholder interaction guidelines (criteria related)
20. Carlo Vezzoli
Politecnico di Milano / DESIGN dept. / DIS / School of Design / Italy
FOR DECISION MAKING (DESIGNING)
identify the (socioethical) design PRIORITIES:
> CRITERIA relevance (relative) per system type
> most promising stakeholders’ INTERACTIONS
types (criteria related GUIDELINES)
INTERRELATIONS BETWEEN SOCIO-ETHICAL
CRITERIA (AND RELATED GUIDELINES)
FOR A GIVEN SATISFACTION SYSTEM:
- some have HIGHER RELEVANCE than others
- can be SYNERGETIC or NOT
21. Carlo Vezzoli
Politecnico di Milano / DESIGN dept. / DIS / School of Design / Italy
SDO SUSTAINABILITY DESIGN-ORIENTING TOOLKIT
qualitative identification of criteria prorities (exixsting system)
22. Carlo Vezzoli
Politecnico di Milano / DESIGN dept. / DIS / School of Design / Italy
Design4Sustainability
Step by step
approach
[see Tischner &
Vezzoli, 2009]
METHODS
MEPSS, MEthodology
for Product Service
System development
[see van Halen et al.
2005]
Story
board
Offering diagram
Interac
tion
table
SDO
toolkit
B
l
u
portfoli
o diagram
TOOLS
DESIGN
Product-Service
System Design for
Sustainability
[see Vezzoli et al.,
tbp 2012]
Offering diagram
SDO
toolkitStory
board
Interac
tion
table
few methods/tools developed to orientate system
design towards sustainable solutions:
[for such new skills] NEW METHODS/TOOLS
23. Carlo Vezzoli
Politecnico di Milano / DESIGN dept. / DIS / School of Design / Italy
METHOD FOR SYSTEM
DESIGN FOR
SUSTAINABILITY (MSDS)
METHODS/TOOLS BY LeNS:
SDO toolkit:
environmental system design orientation
on-line use, free access:www.lens.polomi.it
free download open: www.lens.polimi.it > tools
STRATEGIC ANALYSIS
EXPLORING OPPORTUNITIES
SYSTEM CONCEPT DESIGN
SYSTEM DESIGN (AND ENGIN.)
COMMUNICATION
MSDS PHASES/PROCESSES
ANALYSIS OF THE PROJECT PROMOTERS
ANALYSIS OF THE REFERENCE CONTEXT
ANALYSIS OF BEST PRACTICES
ANALYSIS OF THE REFERENCE STRUCTURE
DEFINITION OF SUSTAINABILITY DESIGN PRIORITIES
IDEAS GENERATION ORIENTED TO SUSTAINABILITY
DEVELEPMENT OF THE SUSTAINABILITY DESIGN
ORIENTING SCENARIO -
VISIONS/CLUSTERS/IDEAS
VISIONS, CLUSTERS AND IDEAS SELECTION
SYSTEM CONCEPT DEVELOPMENT
ENV., SOC. & ECON. CHECK
SYSTEM DEVELOPMENT (EXECUTIVE LEVEL)
ENV., SOC. & ECON. CHECK
DOCUMENTS EDITING
Notes de l'éditeur
After we learned about system innovation potential and characteristics in low income and emerging contexts, let us see now what does it mean to design such a systems, in other terms let us see System design for social equity and cohesion
CONTENTS
Design for social equity: main approaches
System Design for social equity and cohesion: a definition
System Design for social equity and cohesion: approaches/skills
Criteria of system design for social equity and cohesion:
Improve employment/working conditions
Equity and justice in relation to stakeholders
Enable a responsible/sustainable consumption
Favor/integrate weak and marginalized
Improve social cohesion
Empower/enhance local resources
System Design for social equity and cohesion: methods/tools
If we want to identify a role in design for social equity
We have to think if and how various forms of social inequality are directly addressed in the design process
And to define the potential role of the designer in this
Since I started to research on design for sustainability almost 20 years ago, there was a question in my mind
is there a role for the design to face social equity?
… and the question for me was and has always been … is there an effective and operative role for the design?
At the beginning I couldn’t see this role and I felt the risk of merely moralistic statements
More recently together with other I have changed my mind and I will tell why and how.
If we look today we may observe two main different approach to ...
Since several years some products has been designed for basics needs in low-income contexts, sometimes calling this the BOP approach
Some others have been approaching the design role on the level of stakeholder interaction design aiming at social equity and cohesion
And we will talk here about this second approach
We have seen before that
The system design approach to sustainability is based on the following working hypotheisis we saw before
a system innovation (PSS approach) may act as a business opportunity to facilitate the process of a social equity and economic development (in an emerging context) - by jumping over the stage characterised by individual consumption/ownership of mass produced goods - towards a more advanced service-economy with a low resource-intensity being “satisfaction-based”,
characterized by the development of local-based and network-structured enterprises and initiatives, for a sustainable re-globalisation process characterised by a democratisation of access to resources, goods and services”.
Even the design started to move on thos field and here I report the definition we are adopting within the LeNS project which is
Were we have a “STAKEHOLDER CONFIGURATION” APPROACH
meaning we should be able to design the iteraction
[3. OBJECTIVE: SYSTEM Sust.]
Now we will see a bit more about those issues
YOU REMEBER THE OTHER TIME i SHOWED YOU THE STAKEHOLDER SYSTEM MAP TOOL To clarifyTHIS
FINALLY
[3. OBJECTIVE: SYSTEM Sust.]
Now we will see a bit more about those issues
In fact, not all SYSTEM INNOVATION ARE ARE SOCIO-ETHICALLY SUSTAINABLE!
> NEED CRITERIA, METHODS AND TOOLS to to orient design towards system eco-efficent stakeholder interactions/relationships
SO Within LENS we develop a set of criteria for designer as you have seen fopr the environmental dimension
These are:
equity and justice
living condition/quality of life
healthiness and safety
employment and working condition
respect of cultural diversity
constumer socially responsible consumptioI tell you from now that these criteria is something you should have clear in mind
Even for the exam
EMPLOYMENT/WORKING CONDITIONS
SYSTEM DESIGN FOR,
PROMOTING AND ENHANCING EMPLOYMENT/WORKING CONDITIONS (WITHIN THE ENTERPRISE)
The role of the designer could be marginal in this case. In fact employment/working conditions are issues determined by the company goals and requirements. Nevertheless the designer could be at least active in terms of enhancing throughout various communications means fair employment and working conditions.
EQUITY AND JUSTICE IN RELATION TO STAKEHOLDERS
SYSTEM DESIGN FOR,
FAIR AND JUST RELATION (OUTSIDE THE ENTERPRISE):
within the partnerships, up-stream, down-stream and in the community where the offer takes place
enable a responsible/sustainable consumption
system design for,
enable a responsible and sustainable client/final user choice or behaviour
with different level of thei involvement, form simple knowlwdge to involvement in the design and production
FAVOUR/INTEGRATE WEAK AND MARGINALIZED
SYSTEM DESIGN FOR,
FAVOURING (MORE OR LESS INTEGRATING):
. kids, elderly, differently able,… (weak) and
. unemployed, illiterate, … (marginalized)
IMPROVE SOCIAL COHESION
SYSTEM DESIGN FOR,
PROMOTING SYSTEMS ENABLING SOCIAL INTEGRATION:
in neighbourhood, between generations, between genders and between different cultures
EMPOWER/ENHANCE LOCAL RESOURCES
DESIGN FOR,
REGENERATING AND EMPOWERING LOCAL ECONOMIES
This is in fact covering …
A TOOL YOU WILL USE THAT IS INCRPORATING THISE CRITERIA IS THE SO CALLED sdo
HERE YOU MAY SEE AN IDEA GENERATION TABLE THAT FOR ONE OF THE CRITERIUA CONTAINS A RELETED SET OF GUIDELINES
I am oing now, after a breake, to show you some example related to this strategies
But before doing this I need to explain still few things
FOR A GIVEN PRODUCT, that is if we are speaking about a computer or a table or an other product
some have HIGHER RELEVANCE than others,
For example for a chair the life span extension will be more important than resources reduction in use, because the chair is not a product that consumes during the use, as rafrigerator does
Finally the criteria could even be conflicting,
For ex. the use of a biodegradable material it is interesting, but for many products it has more sense the duration, and a biodegradable material would compromise it.
Therefore before starting to design it is important to identify, the strategic priorities, in other words the relative degree of importance of the several strategies
Uno strumento che userete e che incorpora critari e strumenti per orientare la progettazione verso siluzioni eco-efficenti è lo SDO ovvvero,
Qui vedete una tavola di generazione di idee che contengono delle linee guida
Sui criteri di eco-efficenza ci torneremo fra poco
So far only only few mwthods and tools have been developed t design for system eco-efficiency here are the acronimum of theree european researches that has worked on system innovation development methods
THE METHOD AND THE TOOLS THAT YOU WILL BE USING …
Few words about the method in general
It is a modular method method articulated in 5 phases, with 3 main different ground of action: design, assessment and consumer acceptance
These phases are …
And 3 of those, …, are related even to design.