The Craft of Group Chat
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David Yee EDITORIALLY Engineering teams commonly use group chat for shared communication. But it’s not limited to developers at all and can be super-useful for any team. David Yee, Co-Founder of Editorially (and author of numerous chat-bots, both useful and pointless), will talk about how his companies have used group chat and a surprising benefit to it for distributed teams.
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The Craft of Group Chat
- 1. The Craft of Group Chat David Yee @tangentialism CTO and co-founder of Editorially Chat whisperer
- 3. What’s so hard about remote culture?
- 4. What’s so hard about remote culture? Group conversations are tricky
- 5. What’s so hard about remote culture? Group conversations are tricky Shared time is limited
- 6. What’s so hard about remote culture? Group conversations are tricky Shared time is limited Individual workers feel isolated
- 7. What’s so hard about remote culture? Group conversations are tricky Shared time is limited Individual workers feel isolated No “benevolent eavesdropping”
- 8. What’s so hard about remote culture? Group conversations are tricky Shared time is limited Individual workers feel isolated No “benevolent eavesdropping” Everybody can’t be together
- 9. What’s so hard about remote culture? Group conversations are tricky Shared time is limited Individual workers feel isolated No “benevolent eavesdropping” Everybody can’t be together
- 10. Group conversations are tricky Shared time is limited Individual workers feel isolated No “benevolent eavesdropping” Everybody can’t be together This is why we chat.
- 12. “Group chat”
- 13. “Group chat”
- 14. “Group chat”
- 21. “No social group—whether a family, a work group, or a school group—can survive without constant informal contact among its members.”
- 22. “No social group—whether a family, a work group, or a school group—can survive without constant informal contact among its members.” “No social group—whether a family, a work group, or a school group—can survive without constant informal contact among its members.”
- 23. “No social group—whether a family, a work group, or a school group—can survive without constant informal contact among its members.”
- 24. “No social group—whether a family, a work group, or a school group—can survive without constant informal contact among its members.” GROUP CHAT IS YOUR OFFICE
- 25. GROUP CHAT IS YOUR OFFICE water cooler hallways neighboring desks
- 27. Show up.
- 29. Chat goes here.
- 30. Chat goes here. Transcript of decisions
- 31. Chat goes here. Transcript of decisions Serendipitious group conversations
- 33. Informal conversation + Common goal + Timeshifting
- 34. Informal conversation + Common goal + Timeshifting Superpower of group chat
- 36. Keep up, check in.
- 37. Keep up, check in.
- 39. Greetings!
- 41. Have a chat bot.
- 42. Have a chat bot.
- 44. hubot.github.com
- 46. Lobby first.
- 47. Lobby first. “…constant informal contact among its members.”