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2015 LexisNexis®
Fraud Mitigation Study:
Summary of Key Findings
LexisNexis and the Knowledge Burst logo are registered trademarks of Reed Elsevier
Properties Inc., used under license. Copyright 2015 LexisNexis. All rights reserved.
1 2015 LexisNexis Fraud Mitigation Study: Summary of Key Findings
Background and Objectives
Fraud is a serious concern for organizations in
every industry, with U.S. costs tallying into the
billions of dollars or more.
LexisNexis®
Risk Solutions conducted its 2015 Fraud
Mitigation Study to examine some of the trends around
fraud, particularly related to the propensity for criminals
to perpetrate fraud across multiple industries.
GOALS
•• Explore the extent to which fraud
mitigation professionals encounter
fraud cases from other companies
and industries, and look at some
perceptions and trends around
these cases.
•• Understand how these professionals are
using external data and analytics-based
solutions for fraud detection.
2 2015 LexisNexis Fraud Mitigation Study: Summary of Key Findings
Study Methodology
The LexisNexis Fraud Mitigation Study was
conducted as an online national survey of
400 fraud mitigation professionals from
insurance, financial services, retail, health care,
government and communications.
The survey has a confidence level of
95 percent.
Third-party research firm Moore & Symons
administered the research. LexisNexis was
not identified to participants as the sponsor.
95%
3 2015 LexisNexis Fraud Mitigation Study: Summary of Key Findings
Firmographics
•• Respondents include fraud mitigation
professionals in varying roles within
their organizations. Eighty-one percent
have at least some direct involvement
in fraud cases, and more than half have
oversight responsibilities.
•• Participants are from organizations
of various sizes, with nearly a third
(29 percent) from organizations with
more than 1,000 employees.
•• About 70 percent of respondents come
from fraud departments with 20 or
fewer employees.
•• More than half have an annual budget of
$500,000 or less for data and analytics
fraud prevention solutions, and nearly
30 percent have a budget of $1 million
or more.
Northeast
Southeast
West
Midwest
Mid-Atlantic
Southwest
Other
Region Where Located Level in Corporation
VP or higher
Director
Manager
Analyst
Other
40%
21%
19%
19%
11%
9%
1%
24%
29%
3%
4%
22%
4 2015 LexisNexis Fraud Mitigation Study: Summary of Key Findings
Executive Summary
Key Takeaways Cross-industry fraud is prevalent. (p. 6)
Fraud cases with relevance to multiple
industries tend to carry a high financial
impact. (p. 7)
Fraud mitigation professionals see value
in accessing data about fraud cases from
outside of their organization or industry.
(p. 8)
They also see value in universal descriptors
for fraud that are consistent across industries.
(p. 9)
When it comes to current fraud mitigation
practices, a majority of those surveyed are
accessing both external data and analytics
solutions; although fewer than half are using
these solutions “very frequently.” (p. 10)
1
2
3
4
5
5 2015 LexisNexis Fraud Mitigation Study: Summary of Key Findings
Survey Highlights
6 2015 LexisNexis Fraud Mitigation Study: Summary of Key Findings
How often are fraud cases connected
to other industries?
84%encounter fraud from
other industries
30%
In over half
of cases
19%
In a quarter to
half of cases
35%
In less than a
quarter of cases
16%
Never
Key Takeaway 1
7 2015 LexisNexis Fraud Mitigation Study: Summary of Key Findings
Rate the financial impact that outside cases
have on your organization.
55%EXTREME OR HIGH
FINANCIAL IMPACT
22%MODERATE
FINANCIAL IMPACT
21%LITTLE TO NO
FINANCIAL IMPACT
2%
DON’T KNOW
FINANCIAL IMPACT
Key Takeaway 2
8 2015 LexisNexis Fraud Mitigation Study: Summary of Key Findings
How valuable would it be to have on-demand access to data
about fraud activities, events, persons or other attributes?
60%
Very Valuable
25%
41% 33%
Within your industry
Outside your industry
Somewhat Valuable
Fraud professionals would use cross-industry
data primarily as:
76% Indicators of a potential problem
41%
Additional evidence in an
investigation
34% Attributes in a predictive model
Method of determining cases
Determinant of benefits
28%
13%
Key Takeaway 3
9 2015 LexisNexis Fraud Mitigation Study: Summary of Key Findings
How valuable would it be if there were common, general ways of
describing fraud that are consistent across industries?
56%VERY VALUABLE
31%SOMEWHAT
VALUABLE
13%NOT VERY
VALUABLE
Key Takeaway 4
10 2015 LexisNexis Fraud Mitigation Study: Summary of Key Findings
Use of Data Analytics
The survey also explored the extent
to which data analytics are used for
fraud detection.
FREQUENCY
To what extent does your team rely on external
data and analytics-based solutions for fraud
detection?
75%of professionals rely on
them to some extent
45%
Very Frequently
30%
Somewhat
Frequently
25%
Not At All
Key Takeaway 5
11 2015 LexisNexis Fraud Mitigation Study: Summary of Key Findings
3 out of 4
professionals are currently using
external data and/or analytics-based
solutions for fraud prevention.
Use of Data Analytics
DRIVERS
DETERRENTS
65%
54%
45%
44%
36%
OTHER
SPEED
EFFECTIVENESS
INDUSTRY BEST PRACTICE
COMPLIANCE
ACCURACY
40%
29%
24%
21%
10% TRAINING
KNOWLEDGE
AWARENESS
BUDGET
COMFORT
22% OTHER* * Other specifies no need, too small, use internal data
sources, fraud would be internal
Fraud occurs along the customer
continuum and across many industries.
By leveraging cross-industry data and analytics-based solutions, fraud mitigation professionals
can be better equipped to detect and combat fraud.
For more information about the
LexisNexis 2015 Fraud Mitigation Study,
visit www.lexisnexis.com/fraudstudy
or call 844.AX.FRAUD (844.293.7283)

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2015 LexisNexis® Fraud Mitigation Study

  • 1. 2015 LexisNexis® Fraud Mitigation Study: Summary of Key Findings LexisNexis and the Knowledge Burst logo are registered trademarks of Reed Elsevier Properties Inc., used under license. Copyright 2015 LexisNexis. All rights reserved.
  • 2. 1 2015 LexisNexis Fraud Mitigation Study: Summary of Key Findings Background and Objectives Fraud is a serious concern for organizations in every industry, with U.S. costs tallying into the billions of dollars or more. LexisNexis® Risk Solutions conducted its 2015 Fraud Mitigation Study to examine some of the trends around fraud, particularly related to the propensity for criminals to perpetrate fraud across multiple industries. GOALS •• Explore the extent to which fraud mitigation professionals encounter fraud cases from other companies and industries, and look at some perceptions and trends around these cases. •• Understand how these professionals are using external data and analytics-based solutions for fraud detection.
  • 3. 2 2015 LexisNexis Fraud Mitigation Study: Summary of Key Findings Study Methodology The LexisNexis Fraud Mitigation Study was conducted as an online national survey of 400 fraud mitigation professionals from insurance, financial services, retail, health care, government and communications. The survey has a confidence level of 95 percent. Third-party research firm Moore & Symons administered the research. LexisNexis was not identified to participants as the sponsor. 95%
  • 4. 3 2015 LexisNexis Fraud Mitigation Study: Summary of Key Findings Firmographics •• Respondents include fraud mitigation professionals in varying roles within their organizations. Eighty-one percent have at least some direct involvement in fraud cases, and more than half have oversight responsibilities. •• Participants are from organizations of various sizes, with nearly a third (29 percent) from organizations with more than 1,000 employees. •• About 70 percent of respondents come from fraud departments with 20 or fewer employees. •• More than half have an annual budget of $500,000 or less for data and analytics fraud prevention solutions, and nearly 30 percent have a budget of $1 million or more. Northeast Southeast West Midwest Mid-Atlantic Southwest Other Region Where Located Level in Corporation VP or higher Director Manager Analyst Other 40% 21% 19% 19% 11% 9% 1% 24% 29% 3% 4% 22%
  • 5. 4 2015 LexisNexis Fraud Mitigation Study: Summary of Key Findings Executive Summary Key Takeaways Cross-industry fraud is prevalent. (p. 6) Fraud cases with relevance to multiple industries tend to carry a high financial impact. (p. 7) Fraud mitigation professionals see value in accessing data about fraud cases from outside of their organization or industry. (p. 8) They also see value in universal descriptors for fraud that are consistent across industries. (p. 9) When it comes to current fraud mitigation practices, a majority of those surveyed are accessing both external data and analytics solutions; although fewer than half are using these solutions “very frequently.” (p. 10) 1 2 3 4 5
  • 6. 5 2015 LexisNexis Fraud Mitigation Study: Summary of Key Findings Survey Highlights
  • 7. 6 2015 LexisNexis Fraud Mitigation Study: Summary of Key Findings How often are fraud cases connected to other industries? 84%encounter fraud from other industries 30% In over half of cases 19% In a quarter to half of cases 35% In less than a quarter of cases 16% Never Key Takeaway 1
  • 8. 7 2015 LexisNexis Fraud Mitigation Study: Summary of Key Findings Rate the financial impact that outside cases have on your organization. 55%EXTREME OR HIGH FINANCIAL IMPACT 22%MODERATE FINANCIAL IMPACT 21%LITTLE TO NO FINANCIAL IMPACT 2% DON’T KNOW FINANCIAL IMPACT Key Takeaway 2
  • 9. 8 2015 LexisNexis Fraud Mitigation Study: Summary of Key Findings How valuable would it be to have on-demand access to data about fraud activities, events, persons or other attributes? 60% Very Valuable 25% 41% 33% Within your industry Outside your industry Somewhat Valuable Fraud professionals would use cross-industry data primarily as: 76% Indicators of a potential problem 41% Additional evidence in an investigation 34% Attributes in a predictive model Method of determining cases Determinant of benefits 28% 13% Key Takeaway 3
  • 10. 9 2015 LexisNexis Fraud Mitigation Study: Summary of Key Findings How valuable would it be if there were common, general ways of describing fraud that are consistent across industries? 56%VERY VALUABLE 31%SOMEWHAT VALUABLE 13%NOT VERY VALUABLE Key Takeaway 4
  • 11. 10 2015 LexisNexis Fraud Mitigation Study: Summary of Key Findings Use of Data Analytics The survey also explored the extent to which data analytics are used for fraud detection. FREQUENCY To what extent does your team rely on external data and analytics-based solutions for fraud detection? 75%of professionals rely on them to some extent 45% Very Frequently 30% Somewhat Frequently 25% Not At All Key Takeaway 5
  • 12. 11 2015 LexisNexis Fraud Mitigation Study: Summary of Key Findings 3 out of 4 professionals are currently using external data and/or analytics-based solutions for fraud prevention. Use of Data Analytics DRIVERS DETERRENTS 65% 54% 45% 44% 36% OTHER SPEED EFFECTIVENESS INDUSTRY BEST PRACTICE COMPLIANCE ACCURACY 40% 29% 24% 21% 10% TRAINING KNOWLEDGE AWARENESS BUDGET COMFORT 22% OTHER* * Other specifies no need, too small, use internal data sources, fraud would be internal
  • 13. Fraud occurs along the customer continuum and across many industries. By leveraging cross-industry data and analytics-based solutions, fraud mitigation professionals can be better equipped to detect and combat fraud. For more information about the LexisNexis 2015 Fraud Mitigation Study, visit www.lexisnexis.com/fraudstudy or call 844.AX.FRAUD (844.293.7283)