Lior Smith

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You probably know about me as the London service design fringe festival organiser, a government Lab person, or a superhero (thanks to a Goldsmiths uni project on well-being adventures). I have been involved in a diverse range of projects. They often involve building communities. They always involve something innovative, and result in positive social impact. I use a service design approach to rigorously co-create solutions that will work well for end users. At the moment I am working as Rainmaker's first service design associate; through them I've worked with HS2, BIS and FSA. Clients ask for user research; I connect them with holistic evidence and structured ways of thinking so that t...

service design rainmaker user research government innovation design technology virtusa pioneer manifesto running a co-design session tips co-design benefits of co-design sponsorship value measurement statistics hs2 discovery user needs design research introduction workshop lior smith sketchbook notes academic design design position central saint martins social capital shift yassin askar

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Lior Smith

Présentations

Yassin Askar on Social Capital: The Lunchtime Sessions at Shift Surrey

What is designerly about service design?

LabWorks notes

Oh My Goodness, I Actually Affect The World

Service Design Introduction for Rainmakers

Luddites Won't Let Me Skype In: HS2 IT User Research Project

Co-Design: Tips for Involving Users in Design