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Employee Experience - EX

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Livework’s latest thinking on Employee Experience

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Employee Experience - EX

  1. 1. 1 Employee Experience
  2. 2. 2 Presentation contents Topic Slide
  3. 3. 3 About Livework
  4. 4. 4 18 years of creativity and impact
  5. 5. 5 The services we provide
  6. 6. 6 We want to contribute to creating a more human and service oriented world with a positive impact on the way people live and work, on business, society and the planet.
  7. 7. 7 From industrial design To Service Design
  8. 8. 8 Human centered Co-creative & collaborative working Holistic horizontally & vertically Experimental nature Transformative power Service design fundamentals: Key principles
  9. 9. 9 It’s all about emotions
  10. 10. 10 Question 3: When is value created?Connecting CX and EX
  11. 11. 11 Employee Experience (EX) A few recent examples
  12. 12. 12
  13. 13. 13 ● Improved productivity ● Improved morale ● Sharpens strategic thinking and skills ● Stimulates competition ● It’s a good way to use space in the office
  14. 14. 14 Expectations
  15. 15. 15 Reality
  16. 16. 16 What is happening here?
  17. 17. 17
  18. 18. 18 51% of HR leaders considered Employee Experience a key priority in 2019 Gartner, 2019
  19. 19. 19 Employee Experience in metrics ● ● ● ●
  20. 20. 20 Steps for Employee Experience
  21. 21. 21 Steps for Employee Experience Don’t forget to plan! But how...
  22. 22. 22
  23. 23. 23 Employee lifecycle
  24. 24. 24 Employee lifecycle When starting ⇢ During work ⇢ ⇢ Where should the experience improve? ● ● ●
  25. 25. 25 The EX pyramid ⇢ How should the experience improve? ● ●
  26. 26. 26
  27. 27. 27 Collaborative exercises Want to know more about Livework, or are you interested in an EX workshop? Send us a message! contact@liveworkstudio.com
  28. 28. 28 Thank you Rosa Storm

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