6. Preparing
• Assess the situation
• Gather facts and
information
• Look for alternative
solution
• Develop an action
plan
Preparing
7. Assess the situation
• What happened?
• Have you had similar
problems in the past?
Once you begin to think of
prossible solutions:
• How do you want the
problem to be resolved?
• What will happen if you don’t
get what you’re asking for?
Assess The Situation
8. • What reason have you
been given for a decision
has been made?
• Are there any laws,
regulations or policies that
apply to your situation?
• Who has the authority to
make a decision about your
situation?
• Is there a complaint,
review, or appeal process?
Gather facts and information
9. • Are there other ways to
get what you want?
• Can you get it from a
different place?
• Is there a different
approach that might
work?
Look for alternative solution
10. • What are you going
to ask for?
• How are you going to
ask for it?
• Whom do you need
to talk to?
• And if that person
can’t help, what will
your next step be?
Develop an action plan
12. Being assertive
• Knowing what is the best
for you and how to ask for
it
• Expressing yourself
simply, clearly and directly
– in a way that doesn’t
attack, negate, or
manipulate anyone else
• Standing up for
yourself, while respecting
the needs and interests of
others
Being Assertive
13. Focusing on interests
Advocacy focuses on interests rather than
positions. A position is what someone wants.
And interest is why someone wants
something. When you are advocating, always
try to focus on why you want it, what is
important you about it, and
what your concerns will
be if you don’t get it.
Focusing on Interest
14. There is no guarantee that just
because you speak out, you will
get what you want.
However, if you don’t speak
out, nothing will change.
-The Advokit