In today’s workplace, competition is defined by limited spaces – internally, and externally by high unemployment, having the technical skills and knowledge is no longer enough for employees to excel in the workplace.
“Talent wins games, but Teamwork and Intelligence wins
Championships” – Michael Jordan
In today’s workplace, competition is defined by
limited spaces – internally, and externally by high
unemployment, having the technical skills and
knowledge is no longer enough for employees to
excel in the workplace.
Soft skills are the personal
attributes that allows us to
effectively relate to others. These
skills enhance our personal
interactions and lead to greater
job performance and satisfaction.
Like all other skill sets, soft skills
can be learned.
What are Soft Skills?
Soft Skill #1: Emotional Intelligence
The ability to recognize and manage our feelings so that
they are expressed appropriately. Four components of EI
Self – Awareness
Self – Management
Soft Skill #2: Professionalism
Professionalism is the ability to conduct yourself with integrity,
responsibility, accountability, and excellence
Always reporting to work on time and returning
promptly from breaks
Being clean and neat
Speaking clearly and politely to colleagues,
customers, and clients
Striving to meet high standards for one’s own
Soft Skill #3: Communication
Ways We Communicate
The most important thing in communication is hearing what isn’t said -
Improve non-verbal communication
Improve listening ability
Improve honest and openness in communication
Soft Skill #4: Team Work
Working alone is a no-brainer, Learn to work with
teams to gain achievements more than your capacity
Identify your capabilities
Settle down in your role
Learn the whole process
Flow with the team
Soft Skill #5: Problem Solving
It's not that I'm so smart, it's just that I stay with problems longer -
Define the Problem
Generate alternative solutions
Evaluate the plans
Implementation and Re-evaluation
Soft Skills #6: Time Management
The ability to effectively manage your time is key to productivity.
You can’t create more time in your day, but applying time management skills can
help you make the most of the time you do have!
The Myth of Multitasking
Soft Skills #7: Attitude and Work Ethic
Creating a positive attitude for increased productivity
and workplace happiness.
What are your goals
Caring for others versus caring
Work is its own reward
Soft Skill #8: Adaptability/Flexibility
Ability to compromise and change in response to changing
situations and changing needs, and thrive are key to success in the
new fast-pace workplaces.
Get Over the Good Old Days
Change to manage Process
Change to manage People
Show that you are worth your
weight in adaptability
Soft Skills #9: Self-Confidence
Build others up
Self-confidence is simply the belief that you know what to do
and how to do it, that you are good at what you do, and that you
can handle whatever comes your way.
Soft Skills #10: Ability to Learn
Wow, you mean I’m not
Listen with an Open Mind
Analyze and Learn
Clear the Air, and Don’t hold
Soft Skills #11: Networking
Networking is an essential part of building wealth - Armstrong Williams
Redefine your Need for
Identify the others’ interests
Know when to back off
This is by no means the end of your education about soft skills.
But it is expected that it will provide you with a key tool in your
journey to improving your soft skills set.
Take a moment to review and update your action plan
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