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Slide #2018 Michael Mahlberg
Stances Of Coaching
More than just "the coaching stance“
OOP2018
1
Slide #2018 Michael Mahlberg 2
Slide #2016 Michael Mahlberg
Michael Mahlberg
2 Slide #2016 Michael Mahlberg 4
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Vienna
Slide #2016 Michael Mahlberg 5
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Slide #2016 Michael Mahlberg 6
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1982
Slide #2016 Michael Mahlberg 7
1985
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Slide #2016 Michael Mahlberg 8
1989
Slide #2016 Michael Mahlberg 9
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1990ies
Slide #2016 Michael Mahlberg 10
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1990ies
Slide #2016 Michael Mahlberg 11
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1990ies
Slide #2018 Michael Mahlberg 3
Slide #2016 Michael Mahlberg 12
1990ies
Function
Process
Process
Elementary Process
Elementary Process
Elementary Process
Elementary Process
SUBJECT AREA 1
NTT1
NTT2
NTT-A
NTT-B
NTT-D
NTT-C
Slide #2016 Michael Mahlberg 13
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~2000
Slide #2016 Michael Mahlberg 14
Photo Credit:
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Slide #2016 Michael Mahlberg 15
~2008
Slide #2016 Michael Mahlberg 17
~2011
Slide #2016 Michael Mahlberg 20
2008
Slide #2016 Michael Mahlberg 21
Slide #2016 Michael Mahlberg 22
P
olving
eadership
roblem
S
L
Slide #2016 Michael Mahlberg 23
Slide #2018 Michael Mahlberg 4
Back toTopic
Slide #2018 Michael Mahlberg
Stances Of Coaching
More than just "the coaching stance“
OOP2018
5
Slide #2018 Michael Mahlberg
Caveat:
“All Models Are Wrong –
But Some Are Useful”
— George E. P. Box
6
Slide #2018 Michael Mahlberg
What Kind Of Coach?
7
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Slide #2018 Michael Mahlberg 8
XP-Coach
Agile-Coach
Kanban-Coach
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Slide #2018 Michael Mahlberg 9
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…partnering with clients in a
thought-provoking and creative
process that inspires them to
maximize their personal and
professional potential.
Professional
Coaching
Slide #2018 Michael Mahlberg
THE COACHING STANCE
• The solution lies within the
client
• Coach and client are at an
equal level (peers)
• The coach is not the one to
find the solution
• The client is the expert for
them self
• The coach offers a container
without judgement
• Coach and client work with
with an open outcome
10
Slide #2018 Michael Mahlberg
WHAT OTHER
STANCES?
11
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Slide #2018 Michael Mahlberg
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THE STANCES OF THE
SPORTS COACH
12
Slide #2018 Michael Mahlberg
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13
Sports analogies Inspired
by discussions with
Dan Brown
at the #KLR16
Slide #2018 Michael Mahlberg
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STANCES OF THE SPORTS-COACH
Tell
Show
Teach
Sell
Train
Coach
14
(!)
Slide #2018 Michael Mahlberg
TELL
15
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Slide #2018 Michael Mahlberg
SHOW
16
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Slide #2018 Michael Mahlberg
TEACH
17
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Slide #2018 Michael Mahlberg
TRAIN
18
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Slide #2018 Michael Mahlberg
SELL
19
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Slide #2018 Michael Mahlberg
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COACH (!)
20
Slide #2018 Michael Mahlberg 21
Back toTopic
Slide #2018 Michael Mahlberg
ONE MORE THING
22
TWO
S
Slide #2018 Michael Mahlberg
COACHING STANCES
• Coaching ⩯ Professional Coaching
• THE coaching stance (solution lies within the client etc.)
• Coaching ⩯ Sports Coaching
• Several stances for the coach – One of them is similar to the
stance the coach assumes in Professional Coaching
23
Slide #2018 Michael Mahlberg
∆
INTERACTION STANCES
(INCLUDING COACHING)
24
Consulting
Mentoring
Coaching
➙ Delta in knowledge
➙ Delta in experience
➙ Delta in process-mastery
(coaching-process)
Slide #2018 Michael Mahlberg
Stances Of Coaching
More than just "the coaching stance“
OOP2018
25
Slide #2018 Michael Mahlberg
Stances Of Coaching
How do they help me?
26
Slide #2018 Michael Mahlberg
Stances In Coaching
How do they help me?
27
✓
Slide #2018 Michael Mahlberg
Stances In Coaching
How do they help me?
28
✓
Slide #2018 Michael Mahlberg
PHASES OF “AGILE INITIATIVES”
29
Slide #2018 Michael Mahlberg 30
Introducing Sustaining
A personal point of view
Slide #2018 Michael Mahlberg 31
Introducing Sustaining
A personal point of view
Slide #2018 Michael Mahlberg
FOR KANBAN THERE IS
ST AT I K
32
https://www.linkedin.com/pulse/statik-systems-thinking-approach-implementing-kanban-david-anderson
Slide #2018 Michael Mahlberg
STATIK
Systems
Thinking
Approach
To
Introducing
Kanban
33
https://www.linkedin.com/pulse/statik-systems-thinking-approach-implementing-kanban-david-anderson
Slide #2018 Michael Mahlberg
STATIK
• Understand what makes the service fit for purpose for the customer
• Understand sources of dissatisfaction with the current system
• Analyze demand
• Analyze capability
• Model workflow
• Discover classes of service
• Design the Kanban system
• Socialize the design and negotiate implementation
34
https://www.linkedin.com/pulse/statik-systems-thinking-approach-implementing-kanban-david-anderson
Slide #2018 Michael Mahlberg
FOR SCRUM THERE ARE
MANY WAYS
35
Slide #2018 Michael Mahlberg
FOR SCRUM THERE ARE
MANY WAYS…
36
Slide #2018 Michael Mahlberg
FOR SCRUM THERE ARE
MANY WAYS…
37
Slide #2018 Michael Mahlberg
AND OF COURSE FOR SAFE
THERE IS ONE:
38
Source: http://www.scaledagileframework.com/implementation-roadmap/
Slide #2018 Michael Mahlberg 39
Introducing Sustaining
A personal point of view
Slide #2018 Michael Mahlberg 40
STATIK-Step1
Understandwhatmakes
theservicefitforpurpose
forthecustomer
STATIK-Step2
Understandsourcesof
dissatisfactionwiththe
currentsystem
STATIK-Step3
Analyzedemand
STATIK-Step4
Analyzecapability
STATIK-Step5
Modelworkflow
STATIK-Step6
Discoverclassesofservice
STATIK-Step7
Designthekanbansystem
STATIK-Step8
Socializethedesignand
negotiateimplementation
Consulting
Mentoring
Coaching
Slide #2018 Michael Mahlberg 41
Introducing Sustaining
A personal point of view
Slide #2018 Michael Mahlberg 42
Introducing Sustaining
Slide #2018 Michael Mahlberg 43
Introducing Sustaining
Evolution
[of the underlying system(s)]
Slide #2018 Michael Mahlberg
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STANCES OF THE SPORTS-COACH
Tell
Show
Teach
Sell
Train
Coach
44
(!)
Slide #2018 Michael Mahlberg
HOW ABOUT XP-COACHING?
• Planning Game
• Small Releases
• Metaphor
• Simple Design
• Testing
• Refactoring
• Pairing
• Collective Ownership
• Continuous Integration
• 40 hour week
• On-Site Customer
• Coding Standards
45
Slide #2018 Michael Mahlberg
EVOLVING KANBAN SYSTEMS
46
Tell Show Teach Sell Train Coach
Visualize X X X X X
Limit WIP X X X
Manage flow X X X
Explicit policies X X X X
Feedback loops – X X X
Scientific method – X X X X
Slide #2018 Michael Mahlberg
INTERNAL STANCE OF THE COACH
• For example:
• Co-active coaching (e.g. H. Kimsey-House et.al)
• Systemic coaching (e.g. P.W. Gester)
• Solution focused coaching (e.g. Steve de Shazer)
• Provocative coaching (e.g. Frank Farelly)
47
Slide #2018 Michael Mahlberg
AN EXAMPLE…
• What’s the optimal WIP-Limit?
• For what purpose (aka why) do you want to know the
optimal WIP-limit?
• How does the optimal WIP-limit affect the system?
• How would you recognize that you have found the optimal
WIP-limit
• Why should you need a WIP-limit at all?
48
Slide #2018 Michael Mahlberg
INTERNAL STANCE OF THE COACH
TECHNIQUE OF THE COACH
• For example:
• Co-active coaching (e.g. H. Kimsey-House et.al.)
• Systemic coaching (e.g. P.W. Gester)
• Solution focused coaching (e.g. Steve de Shazer)
• Provocative coaching (e.g. Frank Farelly)
49
Slide #2018 Michael Mahlberg
INFLICTING COACHING?
50
Slide #2018 Michael Mahlberg
It’s not the coach who
gets the gold medal!
51
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Some rights reserved by Michael (a.k.a. moik) McCulloughhttps://flic.kr/p/9ECRw3
Slide #2018 Michael Mahlberg
COACHING AGREEMENT
52
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Slide #2018 Michael Mahlberg 53
“It is only possible to coach a
client who wants to be coached”
Part of the coaching agreement is
the client’s commitment to work
on their defined goals
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Slide #2018 Michael Mahlberg
What Kind Of Coach?
54
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Photo Credit:Some rights reserved by Airviews Photography
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Photo Credit:
Some rights reserved by keijj44
https://pixabay.com/en/baseball-runner-coach-little-
Photo Credit:
Some rights reserved by dankueck
https://flic.kr/p/bg7ita
Slide #2018 Michael Mahlberg
AGILE COACHING COMPETENCY
55
Agile-Lean Practitioner Professional

Coaching
Teaching
Mentoring
Technical
Mastery
Business
Mastery
Transformation
Mastery
Applies Agile practices,
lives Agile values Partnering with clients in a
creative process that inspires their
personal and professional potential (from ICF)
Facilitating
Source:
Agile Coaching Competency Model
http://agilecoachinginstitute.com/agile-coaching-resources/
Instructing others in
specific knowledge,
skills and perspective
Sharing knowledge, skills &
perspectives that foster the
personal and professional
growth of someone else
Technical expertise
as a software
craftsperson
Expert at
business-value-
driven innovation
and product
development
Expertise as an
organizational development
and change catalyst
A neutral process holder who guides groups
through processes that help them come
to solutions and make decisions
Slide #2018 Michael Mahlberg
COACHING STANCES
Tell
Show
Teach
Sell
Train
Coach
56
(!)
The solution lies within
the client
The client is the expert
for them self
Coach and client work
together on an open
outcome
∆Consulting
Mentoring
Coaching
➙ Delta in knowledge
➙ Delta in experience
➙ Delta in process-mastery
(coaching-process)
Slide #2018 Michael Mahlberg
QUESTIONS
57
Slide #2018 Michael Mahlberg
THANK YOU VERY MUCH!
&
HAVE FUN COACHING OUT THERE
–
YOUR WAY!
58
Slide #2018 Michael Mahlberg
CONTACT INFORMATION
59
• If you have questions, don’t hesitate to contact me via e-mail
at: mm@michaelmahlberg.com
• You can also find me onTwitter as MMahlberg
• I blog on http://agile-aspects.michaelmahlberg.com
• My homepage is http://www.michaelmahlberg.de

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Stances of Coaching - OOP2018

  • 1. Slide #2018 Michael Mahlberg Stances Of Coaching More than just "the coaching stance“ OOP2018 1
  • 2. Slide #2018 Michael Mahlberg 2 Slide #2016 Michael Mahlberg Michael Mahlberg 2 Slide #2016 Michael Mahlberg 4 Photo Credit: Some rights reserved by Bernd Thaller https://flic.kr/p/DZmSqm Photo Credit: Some rights reserved by Marcus Rahm https://flic.kr/p/gQZqR4 Vienna Slide #2016 Michael Mahlberg 5 Photo Credit: Some rights reserved by Bernd Thaller https://flic.kr/p/DZmSqm Photo Credit:Some rights reserved by mae noelle https://flic.kr/p/5dJW2C Photo Credit: Some rights reserved by Jason Scragz https://flic.kr/p/DYivH 1967 Slide #2016 Michael Mahlberg 6 Photo Credit: Some rights reserved by StaffanVilcans https://flic.kr/p/76kd2M 1982 Slide #2016 Michael Mahlberg 7 1985 Photo Credit: Some rights reserved by Sam valadi https://flic.kr/p/s2T93f Slide #2016 Michael Mahlberg 8 1989 Slide #2016 Michael Mahlberg 9 Photo Credit: Some rights reserved by Lothar Monshausen https://flic.kr/p/9Ykjpq 1990ies Slide #2016 Michael Mahlberg 10 Photo Credit: Some rights reserved by Stefan Leijon https://flic.kr/p/nADSqk 1990ies Slide #2016 Michael Mahlberg 11 Photo Credit: Some rights reserved by Tony Hisgett https://flic.kr/p/bfsi6Z 1990ies
  • 3. Slide #2018 Michael Mahlberg 3 Slide #2016 Michael Mahlberg 12 1990ies Function Process Process Elementary Process Elementary Process Elementary Process Elementary Process SUBJECT AREA 1 NTT1 NTT2 NTT-A NTT-B NTT-D NTT-C Slide #2016 Michael Mahlberg 13 Photo Credit: Some rights reserved by David Blaikie https://flic.kr/p/cYWvfA ~2000 Slide #2016 Michael Mahlberg 14 Photo Credit: Some rights reserved by Bob Bob https://flic.kr/p/82CsnK ~2003 Slide #2016 Michael Mahlberg 15 ~2008 Slide #2016 Michael Mahlberg 17 ~2011 Slide #2016 Michael Mahlberg 20 2008 Slide #2016 Michael Mahlberg 21 Slide #2016 Michael Mahlberg 22 P olving eadership roblem S L Slide #2016 Michael Mahlberg 23
  • 4. Slide #2018 Michael Mahlberg 4 Back toTopic
  • 5. Slide #2018 Michael Mahlberg Stances Of Coaching More than just "the coaching stance“ OOP2018 5
  • 6. Slide #2018 Michael Mahlberg Caveat: “All Models Are Wrong – But Some Are Useful” — George E. P. Box 6
  • 7. Slide #2018 Michael Mahlberg What Kind Of Coach? 7 Photo Credit: Some rights reserved by Emslichter https://pixabay.com/en/setra-s6-50-years-coach-collect-1762942/ Photo Credit:Some rights reserved by Airviews Photography https://flic.kr/p/eaeHLY Photo Credit: Some rights reserved by keijj44 https://pixabay.com/en/baseball-runner-coach-little- Photo Credit: Some rights reserved by dankueck https://flic.kr/p/bg7ita
  • 8. Slide #2018 Michael Mahlberg 8 XP-Coach Agile-Coach Kanban-Coach Photo Credit: Some rights reserved by MIKIYoshihito https://flic.kr/p/7hNsQ9
  • 9. Slide #2018 Michael Mahlberg 9 Photo Credit: Some rights reserved by dankueck https://flic.kr/p/bg7ita …partnering with clients in a thought-provoking and creative process that inspires them to maximize their personal and professional potential. Professional Coaching
  • 10. Slide #2018 Michael Mahlberg THE COACHING STANCE • The solution lies within the client • Coach and client are at an equal level (peers) • The coach is not the one to find the solution • The client is the expert for them self • The coach offers a container without judgement • Coach and client work with with an open outcome 10
  • 11. Slide #2018 Michael Mahlberg WHAT OTHER STANCES? 11 Photo Credit: Some rights reserved by Adrian Scottow https://flic.kr/p/8fqtzE
  • 12. Slide #2018 Michael Mahlberg Photo Credit: Some rights reserved by keijj44 https://pixabay.com/en/baseball-runner-coach-little-league-1536097/ THE STANCES OF THE SPORTS COACH 12
  • 13. Slide #2018 Michael Mahlberg Photo Credit: Some rights reserved by keijj44 https://pixabay.com/en/baseball-runner-coach-little-league-1536097/ 13 Sports analogies Inspired by discussions with Dan Brown at the #KLR16
  • 14. Slide #2018 Michael Mahlberg Photo Credit: Some rights reserved by keijj44 https://pixabay.com/en/baseball-runner-coach-little-league-1536097/ STANCES OF THE SPORTS-COACH Tell Show Teach Sell Train Coach 14 (!)
  • 15. Slide #2018 Michael Mahlberg TELL 15 Photo Credit: Some rights reserved by suc https://pixabay.com/en/talk-shout-megaphone-tell-say-man-457540/
  • 16. Slide #2018 Michael Mahlberg SHOW 16 Photo Credit: Some rights reserved by Mojpe https://pixabay.com/en/mother-son-pointing-ship-sea-1613726/
  • 17. Slide #2018 Michael Mahlberg TEACH 17 Photo Credit: Some rights reserved by geralt https://pixabay.com/en/board-classroom-education-school-1523537/
  • 18. Slide #2018 Michael Mahlberg TRAIN 18 Photo Credit: Some rights reserved by Faldrian. https://flic.kr/p/eCKtiv
  • 19. Slide #2018 Michael Mahlberg SELL 19 Photo Credit: Some rights reserved by Herry Lawford https://flic.kr/p/nUnyWz
  • 20. Slide #2018 Michael Mahlberg Photo Credit: Some rights reserved by dankueck https://flic.kr/p/bg7ita COACH (!) 20
  • 21. Slide #2018 Michael Mahlberg 21 Back toTopic
  • 22. Slide #2018 Michael Mahlberg ONE MORE THING 22 TWO S
  • 23. Slide #2018 Michael Mahlberg COACHING STANCES • Coaching ⩯ Professional Coaching • THE coaching stance (solution lies within the client etc.) • Coaching ⩯ Sports Coaching • Several stances for the coach – One of them is similar to the stance the coach assumes in Professional Coaching 23
  • 24. Slide #2018 Michael Mahlberg ∆ INTERACTION STANCES (INCLUDING COACHING) 24 Consulting Mentoring Coaching ➙ Delta in knowledge ➙ Delta in experience ➙ Delta in process-mastery (coaching-process)
  • 25. Slide #2018 Michael Mahlberg Stances Of Coaching More than just "the coaching stance“ OOP2018 25
  • 26. Slide #2018 Michael Mahlberg Stances Of Coaching How do they help me? 26
  • 27. Slide #2018 Michael Mahlberg Stances In Coaching How do they help me? 27 ✓
  • 28. Slide #2018 Michael Mahlberg Stances In Coaching How do they help me? 28 ✓
  • 29. Slide #2018 Michael Mahlberg PHASES OF “AGILE INITIATIVES” 29
  • 30. Slide #2018 Michael Mahlberg 30 Introducing Sustaining A personal point of view
  • 31. Slide #2018 Michael Mahlberg 31 Introducing Sustaining A personal point of view
  • 32. Slide #2018 Michael Mahlberg FOR KANBAN THERE IS ST AT I K 32 https://www.linkedin.com/pulse/statik-systems-thinking-approach-implementing-kanban-david-anderson
  • 33. Slide #2018 Michael Mahlberg STATIK Systems Thinking Approach To Introducing Kanban 33 https://www.linkedin.com/pulse/statik-systems-thinking-approach-implementing-kanban-david-anderson
  • 34. Slide #2018 Michael Mahlberg STATIK • Understand what makes the service fit for purpose for the customer • Understand sources of dissatisfaction with the current system • Analyze demand • Analyze capability • Model workflow • Discover classes of service • Design the Kanban system • Socialize the design and negotiate implementation 34 https://www.linkedin.com/pulse/statik-systems-thinking-approach-implementing-kanban-david-anderson
  • 35. Slide #2018 Michael Mahlberg FOR SCRUM THERE ARE MANY WAYS 35
  • 36. Slide #2018 Michael Mahlberg FOR SCRUM THERE ARE MANY WAYS… 36
  • 37. Slide #2018 Michael Mahlberg FOR SCRUM THERE ARE MANY WAYS… 37
  • 38. Slide #2018 Michael Mahlberg AND OF COURSE FOR SAFE THERE IS ONE: 38 Source: http://www.scaledagileframework.com/implementation-roadmap/
  • 39. Slide #2018 Michael Mahlberg 39 Introducing Sustaining A personal point of view
  • 40. Slide #2018 Michael Mahlberg 40 STATIK-Step1 Understandwhatmakes theservicefitforpurpose forthecustomer STATIK-Step2 Understandsourcesof dissatisfactionwiththe currentsystem STATIK-Step3 Analyzedemand STATIK-Step4 Analyzecapability STATIK-Step5 Modelworkflow STATIK-Step6 Discoverclassesofservice STATIK-Step7 Designthekanbansystem STATIK-Step8 Socializethedesignand negotiateimplementation Consulting Mentoring Coaching
  • 41. Slide #2018 Michael Mahlberg 41 Introducing Sustaining A personal point of view
  • 42. Slide #2018 Michael Mahlberg 42 Introducing Sustaining
  • 43. Slide #2018 Michael Mahlberg 43 Introducing Sustaining Evolution [of the underlying system(s)]
  • 44. Slide #2018 Michael Mahlberg Photo Credit: Some rights reserved by keijj44 https://pixabay.com/en/baseball-runner-coach-little-league-1536097/ STANCES OF THE SPORTS-COACH Tell Show Teach Sell Train Coach 44 (!)
  • 45. Slide #2018 Michael Mahlberg HOW ABOUT XP-COACHING? • Planning Game • Small Releases • Metaphor • Simple Design • Testing • Refactoring • Pairing • Collective Ownership • Continuous Integration • 40 hour week • On-Site Customer • Coding Standards 45
  • 46. Slide #2018 Michael Mahlberg EVOLVING KANBAN SYSTEMS 46 Tell Show Teach Sell Train Coach Visualize X X X X X Limit WIP X X X Manage flow X X X Explicit policies X X X X Feedback loops – X X X Scientific method – X X X X
  • 47. Slide #2018 Michael Mahlberg INTERNAL STANCE OF THE COACH • For example: • Co-active coaching (e.g. H. Kimsey-House et.al) • Systemic coaching (e.g. P.W. Gester) • Solution focused coaching (e.g. Steve de Shazer) • Provocative coaching (e.g. Frank Farelly) 47
  • 48. Slide #2018 Michael Mahlberg AN EXAMPLE… • What’s the optimal WIP-Limit? • For what purpose (aka why) do you want to know the optimal WIP-limit? • How does the optimal WIP-limit affect the system? • How would you recognize that you have found the optimal WIP-limit • Why should you need a WIP-limit at all? 48
  • 49. Slide #2018 Michael Mahlberg INTERNAL STANCE OF THE COACH TECHNIQUE OF THE COACH • For example: • Co-active coaching (e.g. H. Kimsey-House et.al.) • Systemic coaching (e.g. P.W. Gester) • Solution focused coaching (e.g. Steve de Shazer) • Provocative coaching (e.g. Frank Farelly) 49
  • 50. Slide #2018 Michael Mahlberg INFLICTING COACHING? 50
  • 51. Slide #2018 Michael Mahlberg It’s not the coach who gets the gold medal! 51 Photo Credit: Some rights reserved by Michael (a.k.a. moik) McCulloughhttps://flic.kr/p/9ECRw3
  • 52. Slide #2018 Michael Mahlberg COACHING AGREEMENT 52 Photo Credit: Some rights reserved by jarmoluk https://pixabay.com/en/document-agreement-documents-sign-428335/
  • 53. Slide #2018 Michael Mahlberg 53 “It is only possible to coach a client who wants to be coached” Part of the coaching agreement is the client’s commitment to work on their defined goals Photo Credit: Some rights reserved by Broad Bean Media https://flic.kr/p/dm7ZQ1
  • 54. Slide #2018 Michael Mahlberg What Kind Of Coach? 54 Photo Credit: Some rights reserved by Emslichter https://pixabay.com/en/setra-s6-50-years-coach-collect-1762942/ Photo Credit:Some rights reserved by Airviews Photography https://flic.kr/p/eaeHLY Photo Credit: Some rights reserved by keijj44 https://pixabay.com/en/baseball-runner-coach-little- Photo Credit: Some rights reserved by dankueck https://flic.kr/p/bg7ita
  • 55. Slide #2018 Michael Mahlberg AGILE COACHING COMPETENCY 55 Agile-Lean Practitioner Professional
 Coaching Teaching Mentoring Technical Mastery Business Mastery Transformation Mastery Applies Agile practices, lives Agile values Partnering with clients in a creative process that inspires their personal and professional potential (from ICF) Facilitating Source: Agile Coaching Competency Model http://agilecoachinginstitute.com/agile-coaching-resources/ Instructing others in specific knowledge, skills and perspective Sharing knowledge, skills & perspectives that foster the personal and professional growth of someone else Technical expertise as a software craftsperson Expert at business-value- driven innovation and product development Expertise as an organizational development and change catalyst A neutral process holder who guides groups through processes that help them come to solutions and make decisions
  • 56. Slide #2018 Michael Mahlberg COACHING STANCES Tell Show Teach Sell Train Coach 56 (!) The solution lies within the client The client is the expert for them self Coach and client work together on an open outcome ∆Consulting Mentoring Coaching ➙ Delta in knowledge ➙ Delta in experience ➙ Delta in process-mastery (coaching-process)
  • 57. Slide #2018 Michael Mahlberg QUESTIONS 57
  • 58. Slide #2018 Michael Mahlberg THANK YOU VERY MUCH! & HAVE FUN COACHING OUT THERE – YOUR WAY! 58
  • 59. Slide #2018 Michael Mahlberg CONTACT INFORMATION 59 • If you have questions, don’t hesitate to contact me via e-mail at: mm@michaelmahlberg.com • You can also find me onTwitter as MMahlberg • I blog on http://agile-aspects.michaelmahlberg.com • My homepage is http://www.michaelmahlberg.de