Marc has received extensive praise and recognition from colleagues and clients for his work on various projects. He is thanked for going above and beyond, demonstrating dedication, flexibility, and teamwork. Marc is skilled at eLearning development and uses tools effectively to deliver intended messages. He is also praised for his attention to detail, problem-solving skills, responsiveness, and creative solutions. Marc receives positive feedback for his leadership, networking, and proactive approach. Overall, Marc's colleagues recognize his strong work ethic and communication skills.

2. "On behalf of the L&D Core Leadership team, I'd like to thank you for your extra efforts to
satisfy the expectations of the X project. This has been a highly demanding project with
more than its fair share of difficulties. But your focus, determination, and professionalism
remain - and we are as proud as ever to have you representing us on this project. Again,
our sincerest thanks and regard for you and the work you do!“ - VP, L&D
"I observed you clearly going above and beyond to help keep this very crucial project on
track. They should be very happy to sing your praises! You worked to keep the vendors
accountable for delivering on time and prompted our internal client and key stakeholders
to remain focused on the right things. There are a lot of players here and you are clearly
impressing them. As I write this, I know you are STILL at the office on a Friday night
QA'ing the work that the vendor should be doing. That is true dedication. Thank you!“
- Director, L&D
"Marc - thank you for the work you've put in this quarter. In particular, I want to thank you
for your efforts to support your colleagues on their projects and key deliverables. On
several occasions, I note your willingness to add your support to help your colleagues
keep to the expectations we have set with our clients. I note that you never hesitate to
lend a hand. This effort is always appreciated, but even more so now as we are down a
few hands. Thanks again for your efforts and the support you provide!” - Director, L&D

3. “Marc has completed each of his assigned projects efficiently and with good results
across the board. By far, the X course is the most complex delivered to date, combining
video narration with workflow simulations, knowledge checks, and “on your own” learning
activities. A very nice job - well done, Marc!
Marc is skilled at using the tools of the eLearning production trade. His work is solid,
classic in design, and effectively delivers the intended message.
Marc is very good at networking and has an extensive training-oriented network outside
of work. He is affiliated with several training-related groups such as the eLearning Guild
and the Association for Training & Development (ATD). He intently follows new trends
and techniques in adult learning and curriculum development. These associations give
Marc valuable perspective to navigate the assortment of eLearning projects ahead.
Marc is also very good at asking questions. Once he’s on to something, he’s not afraid to
ask for directions or help. Marc is very detailed in his approach to whatever he does, a
perfect fit for building online course content.” - Director, Training

4. "I want to personally thank you for the work you did to ensure an effective delivery of the
X eLearning. As I've said before, this was a very messy project that landed on our laps -
but you picked it up and ran with it! Marc, your work on the voice over and your flexibility
to schedule that was extremely helpful! What really stands out here is teamwork! And
that teamwork resulted in a finished solid product! Thank you for making what was less
than desirable into gold! Thank you again for your efforts, your commitment, and your
dedication to this team!“ - Director, L&D
"Marc took on an internal training project that was at risk due to a significant change in
scope. He managed his client's expectations professionally and helped in getting the
project back on track. Well done, Marc! You demonstrated that you do own the problem
and the solution. Thanks.“ - Senior Manager, L&D
"Thank you, Marc, for your support on the X project. Your problem-solving approach and
sense of urgency helped in kicking this off much faster.“ - Senior Manager, L&D
"Marc - Much thanks in helping to get our temp up and running to support the X
migration. Your eagerness to help and your efforts that made the temp feel welcome and
supported were very valued by many leading this project and of course the temp herself.“
- Senior Manager, L&D
"Well done and thank you so much!!! And as mentioned - the training looks great and is
very informative and interesting in the way it is presented!! Glad you are there and have
developed the great training course.“ - Director, Training Business Partner, L&D

5. “Marc:
• Has been instrumental at creating prototypes and testing different types of mobile
learning on multiple devices. He is the go to person for advice and assistance in this
area.
• Not only delivered on the (mobile) objective set, but well exceeded the goal. He was
able to research, design, develop, and deliver multiple prototypes. His attention to
detail is exemplary, ensuring that the mLearning will not only work, but will follow the
confidentiality and security needed in this regulated business.
• ls a leader in mLearning and has been an integral part of this development. He not
only developed the plan, but was a leader in the initiative and development. I believe
that Marc should continue leading this effort going forward. This effort will continue
into the next fiscal year. I would suggest he continue leading the group. Great job,
Marc.
• ls vigilant in seeking feedback of learner evaluation and customer satisfaction scores
received on programs he developed. His in-depth analysis allows for constructive
feedback.
• Has excellent customer service skills. He consistently receives positive feedback from
his customers. Feedback includes "As usual, we are very happy with the training he
developed.' And "Marc is very detailed and does a great job. He's a pleasure to work
with." He consistently meets or exceeds the metrics set for the dept. Marc is a great
coach and mentor to junior staff since he exemplifies the strong customer service
skills and scores. Thank you for your hard work in this area.“ - Manager, L&D

6. "Marc just finished the X eLearning. I'm happy to report the client is very pleased with the
results. His leadership of the design and development was proactive and engaging and
the videos he recorded were flawless. As a result, our invoice from the vendor was much
lower than several other similar projects. Because of his leadership, no re-work was
required, and the vendor's ongoing edits amounted to mostly cleanup. The end result was
a low-stress project for the client and we saved the client a few dollars as well. As you
can imagine, it's highly appreciated.“ - Training Business Partner, L&D
"We all appreciate the hard work you have done over the last few weeks within the
training program materials development. You really stepped up and took leadership at a
point where the project needed it the most which helped reduce significant risk. Your
follow through and attention to detail is impressive. Your efforts on the Video Job Aids are
some of the best work I have seen. Very professional, a true class act."
- Organizational Change Management (OCM) Consultant
"Due to his expertise in this area, I had asked Marc for his help with a video to be
inserted into an eLearning. The project became anything but simple, requiring hours of
his time. In addition to a series of content changes requiring re-scheduling the video
shoot, Marc had to stay on top of constant challenges to the video recording system.
Marc never complained and consistently asked how he could be of help.“
- L&D Instructional Design Consultant
"Marc has been such a wonderful support for me with all of my LMS eLearning questions
over the last two years. He is my go to person and always seems happy to help. He has
delighted this customer." - Quality Manager

7. "As an instructional design technologist on the team, Marc has done a great job of
staying plugged into the latest learning-related technologies. He is always looking for
opportunities to deploy new technologies as learning solutions. This is often done in spite
of a general resistance to technological initiatives." - L&D Colleague
"I have asked for Marc's help to record narration for an eLearning course I'm working on.
He not only enthusiastically offered to help, but did a great job in regards to narration
quality, and completed the task quickly and ahead of schedule. He even went beyond this
task, by reviewing the script while narrating and checking with me to confirm if
adjustments should be made. Therefore, I would like to thank Marc for his help and
recognize his sense of urgency and teamwork." - L&D Colleague
"Marc is always ready to help and has a great attitude. His knack for problem-solving is a
valuable asset to every project he participates on. Marc helped me address an obstacle
that could have potentially hindered our ability to produce recorded videos for training. By
applying out-of-the box thinking, he helped us address the problem, fulfill our deadlines,
and keep our client satisfied. Thank you for your help and for the work you always do for
the team, Marc!"- L&D Colleague
"I'd like to acknowledge Marc's contribution to the X eLearning. From the moment I
approached him to narrate the course, he had a positive attitude and then did the
recording in less than 1 working day. His commitment helped us meet our project
deadline and keep our Client satisfied." - L&D Colleague

8. Additional Feedback from Clients and Colleagues
Attention to detail:
• Marc has great analytic skills and his attention to details is outstanding.
• Marc takes great care and is very detailed in his work, very little sneaks by him.
• Marc is very detailed in his work... shows his commitment to detail and not letting anything
slide by.
Proactive risk management:
• Proactively following up on status of project via email/IM/calls - he both kept me informed
and kept me on track by sending me updates on a regular basis or reaching out to me.
Responsiveness:
• He quickly responded to comments and feedback.
• Very responsive, quick turnaround.
Creative Solutions:
• Being creative and persistent in finding solutions - when we hit obstacles, he worked to find
solutions.
• Marc is adept at finding a "win-win" proposition in situations where conflict arises when
dealing with clients and internally within LCDD, such as by negotiating project deadlines
with project teams, promoting specific learning strategies to the business, and getting SME
commitment for providing timely input or for performing reviews.
Positive Attitude:
• Marc has a great attitude, excellent interpersonal skills, communicates well, and is a skilled
negotiator.
• I always describe him as a consummate team player. He is always ready to provide support
to others on the team for any reason, and is a great "go to" resource to call upon on short
notice.