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Digital Marketing Strategy
Does your organization have a clearly defined
digital marketing strategy?
Agenda
 Customer Journey
 Mobile & Social Revolution
 Customer Segmentation
 Digital Strategy
 Digital Channels
Customer Journey
Customer Journey Map - Example
https://www.thinkwithgoogle.com/tools/customer-journey-to-online-purchase.html
How Mobile Phones are being used?
 Searching
 Sharing
 Liking
 Streaming
 Uploading
 Downloading
 Gaming
 Reviewing
There are more mobile phones
in the world than there are toothbrushes…
Daily Mobile & Social Media Usage
Goals
 Conversions
 Branding
S.M.A.R.T - Goals
 Specific
 Measurable
 Achievable
 Relevant
 Time bound
A word of wisdom…
Know your Customer Base
 Who are they?
 Where did they come from?
 How long do they stay with you?
 How much will they spend over
time?
 What is the total cost of acquisition?
Client Segmentation
 Gender
 Age
 Spending Ability
 Personality
 Interest
 Personal Preferences
Client Segmentation
Client Segmentation
Digital Channels
Value Your Best Clients
 Have you defined “best clients” clearly?
 What is your strategy?
 Advertising Budget vs. Strategy
Digital Channels
 Search Engines
 Social Media
 Email Marketing
 Display / Banner Ads
 Product Listings
 Affiliates
Search Engine Marketing
 Search Engine Optimization
 Pay-Per-Click
Search Engine Marketing
Search Engine Marketing
Search Engine Marketing
SEO Strategy
 Relevant Content
 Quality Links
 Responsive Design
 Set Canonical URLs
 Micro Data & Schema
SEO
Microdata & Schema
Microdata & Schema
Paid Search Advertising
 Know Your Clients
 Know Your Campaigns
 Know Your Enemy
Social Media Campaign
 Select Proper Channels
 Establish Conversation
 Make It Personal
Remarketing
 Display Network
 Social Media (Facebook, Twitter)
 YouTube
Remarketing
 Ad Frequency Cap
 Burn Code
 Audience Segmentation
 Rotating Content
 Use a Single Provider
Email Campaigns
 Don’t use Spam Lists
 List Segmentation
 Purpose & Incentives
 Track Interactions
 CRM & Automation
Track Results
Key Performance Indicators (KPI)
 Unique Visitors
 Time on Site, Pages Visited
 Followers, Fans, Newsletter Subscribers
 Leads
 Sales
Testing Cycle
Calendar of Content
Why do you need a Digital Strategy?
 You’re directionless.
 You’re not integrated.
 You are wasting money & time through
duplication.
 You will not going to reach your goals.
Key Takeaways
 Look at a Big Picture
 Understand Your Customer Behavior
 Implement Comprehensive Digital
Strategy
 Build and use a Calendar of Content
 Experiment
Questions & Answers
Thank you
Marcin Ladowski
E: Marcin@Netro.UNO
V: Netro.UNO/Intro
T: +1 786 369 8933
#NetroTalk
FB: /NetroStar
TW: @NetroStar

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Digital Strategy - Business & Brand

Notes de l'éditeur

  1. Customer Journey: Touchpoints / Step customer through the engaging with your company
  2. Customer Journey: Touchpoints / Step customer through the engaging with your company
  3. Customer Journey: Touchpoints / Step customer through the engaging with your company
  4. Exploration – Awareness: Is it worth it? What are my options? Decision Making – Purchase – Do I want it?
  5. Exploration – Awareness: Is it worth it? What are my options? Decision Making – Purchase – Do I want it?
  6. Exploration – Awareness: Is it worth it? What are my options? Decision Making – Purchase – Do I want it?
  7. https://www.thinkwithgoogle.com/tools/customer-journey-to-online-purchase.html#!/the-us/beauty-and-fitness/medium/generic-paid-search
  8. The smartphone revolution has touched every corner of the world, and that in turn is changing how any digital marketer does business
  9. The smartphone revolution has touched every corner of the world, and that in turn is changing how any digital marketer does business
  10. The smartphone revolution has touched every corner of the world, and that in turn is changing how any digital marketer does business
  11. The smartphone revolution has touched every corner of the world, and that in turn is changing how any digital marketer does business
  12. Key Performance Indicators Visits, Time on Site, Shares, Likes Leads
  13. AOV – Average Order Value
  14. The smartphone revolution has touched every corner of the world, and that in turn is changing how any digital marketer does business
  15. - Behavior on your website - Which keywords attract them
  16. - Behavior on your website - Which keywords attract them
  17. High Value Clients Repeated Clients Well Performing Segments vs. Poor Performing
  18. The smartphone revolution has touched every corner of the world, and that in turn is changing how any digital marketer does business
  19. The smartphone revolution has touched every corner of the world, and that in turn is changing how any digital marketer does business
  20. The smartphone revolution has touched every corner of the world, and that in turn is changing how any digital marketer does business
  21. Keywords: Use but don’t abuse / Write for readers not Search Engines Competitor Backlinks Guest Post
  22. Serve content and offers based on the demographics, segmentation and user behavior. Encourage stores to participate in the content development. Allow them to promote offers & new products to specific groups.
  23. Serve content and offers based on the demographics, segmentation and user behavior. Encourage stores to participate in the content development. Allow them to promote offers & new products to specific groups.
  24. Serve content and offers based on the demographics, segmentation and user behavior. Encourage stores to participate in the content development. Allow them to promote offers & new products to specific groups.
  25. The smartphone revolution has touched every corner of the world, and that in turn is changing how any digital marketer does business