Transitioning to a Digital Enterprise - Dan Hushon News Release
1. Interview with: Dan Hushon, Chief
Technology Officer, Vice President &
General Manager, Cybersecurity,
CSC
“Over the past year, we have all seen
signs that “digital” is moving past the
consumer-focused startup, and past the
CMO and their digital-social agendas
into a much broader enterprise strategy
discussion,” says Dan Hushon, Chief
Technology Officer, Vice President &
General Manager, Cybersecurity, CSC.
“Many digital strategies center around
bringing contextually integrated
information forward into decision/
recommendation environments. By
providing continuous information, the
analytics and new consumerized apps,
mass-customized experiences are
becoming the norm,” he adds.
CSC is a solution provider at the
marcus evans Chief Information
Officer Summit 2016, in Los Angeles,
California, June 27-28.
How is IT shifting today?
I believe that the time is ripe for a
massive transformation of each layer of
the IT stack as new Digital Businesses
drive demands for intelligent informa-
tion processing, improved governance
and, of course, business agility.
Innovations including cloud, DevSecOps,
RESTful APIs, and even scale out data
fabrics have established a new way of
delivering IT. Today, most enterprises
are looking for proven roadmaps to help
them assess, prove and then transform
the legacy estate and org structure to
enable them to compete in this new
digital marketplace.
The transition to the digital enterprise
challenges the core of how IT depart-
ments provide value. Companies that
focus on keeping the lights on and
maintaining information stovepipes will
have less value than those that are
focused on fusing information to
disruptive business outcomes.
How can companies benefit from
this shift? What opportunities are
coming their way?
The Digital Enterprise has the potential
to produce the next wave of productiv-
ity, that will dwarf the first digital wave
in the mid-90s when paper moved to
email. In this new digital productivity
environment, information from multiple
sources is joined together, just in time,
and using substantial meta-information
to guide its integration. Putting highly
contextualized information in the hands
of employees, partners and clients
accelerates decision-making and
enables disruptive business models that
change the information value chain. This
demand for the right information at the
right time to the right person is forcing
key shifts in how IT is delivered and
results are achieved, especially in light
of rapidly changing regulatory controls
and increasing information threats.
The journey to the Digital Enterprise is
going to be an iterative journey that is
enabled by new as-a-Service IT models.
IaaS, PaaS and SaaS enable companies
to provision scalable IT in minutes
versus months. Experimentation has
lower upfront costs and risk; as both
successes and failures are more
immediately evident. Providing
analytically enhanced composite
information to employees, clients, and
partners, enables mass-customized
applications to drive the next wave of
business productivity.
How can enterprises get started on
their own digital journey? What do
CIOs need to know?
As you begin the journey, you need
proof points – whether you are talking
about developer productivity, customer
experience innovations, infrastructure
capital reductions – we have to define
metrics around some of the things we
want to improve. What I see being most
successful is a greenfield pilot of these
new technologies. Then you can see
what the TCO and ROI models are, so
you can begin to plan the broader digital
strategy for the business.
Finally, what do you consider key
for releasing a business’ full
potential? How can they grow
revenue while lowering costs?
This transformation is about more than
the latest hot technology or the fastest,
best infrastructure or tool. For me,
“digital” is defined as an information-
driven business where you are
maximizing the information that is
delivered to an employee, a client or a
partner, to make better, faster business
decisions. It enables us to bring enough
context to the conversation to know
what questions to ask to get to an
answer or decision much more quickly.
Beyond IT, companies must adapt
culturally to this new world, to get
“digital” into the organization’s DNA –
even those industries that, until now,
have avoided large-scale disruption.
The Digital Enterprise will increase
productivity of employees and allow new
disruptive business models that
substantially change the role of
information and technology in modern
businesses. There will be winners and
losers. The companies that transform
operations the fastest will be able to
lower costs and differentiate from
competitors. The companies that
innovate offerings the fastest will
disrupt the existing value chain and
create new businesses.
This
transformation is
about more than
the latest hot
technology
Transitioning to a Digital Enterprise
2. The Information Technology
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About CSC
CSC leads clients on their digital transformation journeys. The company provides innovative next-generation technology services
and solutions that leverage deep industry expertise, global scale, technology independence and an extensive partner community.
CSC serves leading commercial and international public sector organizations throughout the world. CSC is a Fortune 500 company
and ranked among the best corporate citizens. For more information, visit us at CSC.com.
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