Providing social media marketing content through cost efficient, royalty-free real-time digital marketing campaigns is one way CENTURY 21 has differentiated itself from other real estate franchisors looking to attract brokerages and agents. It enables the brand to break away from the pack and break out of the category with regard to innovative marketing and advertising strategy.

1. C21’s ‘drumbeat’ marketing campaigns gives
its network something to tweet about
Brand uses 2-year-old campaign to fill in the digital gaps of its larger national advertising
initiatives
May 26, 2015
To help its broker and agent affiliates beat in time with graduation season, Century 21 Real Estate
released a series of “#EmptyNesters” videos, the latest instance of the brand’s 2-year-old real-time
marketing campaign.
Beginning in 2013, the large franchisor, which has over 100,000 agents in its global network, began
creating videos featuring cost-efficient, timely, shareable content to fill in the digital gaps of its massive,
national marketing campaigns that span Super Bowl TV ads to ads in the Olympic Games.
Providing social media marketing content through these real-time marketing campaigns is one way
Century 21 looks to differentiate itself from the hungry pack of real estate franchisors looking to attract
brokerages and agents. Re/Max, Century 21, Coldwell Banker Real Estate and Berkshire Hathaway
HomeServices have all launched national TV campaigns this year.

2. One of Century 21’s latest “drumbeat” marketing videos, “Listen to Your Mother.”
In addition to distributing “#EmptyNesters” videos to its network using its relatively new partnership with
the social media management platform Hootsuite, the firm uses its Facebook, Twitter, Instagram, Google
Plus and YouTube accounts to get the word out to consumers itself.
In this campaign, the brand targeted Facebook ads to people who liked its Facebook page and who were
45 years old or older and who have adult children, Century 21’s social media director, Matt Gentile, told
Inman. He uses the adjective “drumbeat” to describe the campaigns.
“The average cost of our digital drumbeat campaigns inclusive of production and advertising is
approximately 200 times less than a mass media buy similar to the Super Bowl,” Gentile said.
But one of the key focuses of the campaign is helping affiliates stay top of mind with their spheres of
influence, Gentile added.
Thanks to data from the firm’s C21 Social for Business platform, powered by Hootsuite, Gentile could
share that Century 21 affiliated brokers and agents shared the “EmptyNester” campaign 390 times on
Facebook.
Edward Berenbaum, president of Washington, D.C.-area Century 21 Redwood Realty, is one broker who
uses the “drumbeat” campaign fodder on a regular basis.
Since the brand makes the raw files of the “drumbeat” campaigns available to its network, Berenbaum
uses the raw videos as material for its email marketing campaigns, powered by the video-based email
marketing firm BombBomb.
(Gentile pointed out that the brand is looking to make it easier for its affiliates to access the raw files of its
campaigns with a soon-to-be-completed integration with the cloud-storage service Box.)
Berenbaum views the real-time marketing videos from Century 21 as a “clever, lighthearted” way to stay
in touch with the contacts in his firm’s email database. For example, there’s only so many times the firm
can suggest houses for potential buyers, but these videos give the firm the content for a “friendly touch.”
Berenbaum views the campaign less as a lead-gen tool and more as a way to warm the leads his firm
already has.