Flow From Blockers: How to Use Blocker Clustering to Improve Predictability, ALE 2015 Conference

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"Flow From Blockers: How to Use Blocker Clustering to Improve Predictability" presentation as given at the Agile Lean Europe 2015 Conference in Sofia, Bulgaria, 28 August 2015.

Direction et management

WHAT IS FLOW?
The movement of customer value through a process.
— Dan Vacanti

— Photo from Woodland Trust
WHAT IS A BLOCKER?
An abnormal condition that prevents
a committed work item from progress

WHAT IMPACTS DELIVERY TIME?
— From Real-World Kanban
@mattphilip #ale15

THE INVITATION @mattphilip #ale15
Subject: Improve planning and reduce risk
Dear Asynchronites,
Would you like to improve planning and
reduce risk in your team? I'm offering to
coach up to two teams in the practice of
blocker clustering…

© 2012, Asynchrony Solutions, Inc. All rights reserved.
1. Talk with teammates about
the experiment.
2. Define “block” for your
team.
3. Start gathering blocker
data, including reason and
duration — simply and
easily.
GETTING STARTED @mattphilip #ale15

ANALYSIS SESSION
We started on a monthly cadence.

CLUSTERS EMERGE
After dividing into Internal and External, the team further clusters the blockers
into reasons for blocks.

ANALYZE ROOT-CAUSE
We used ﬁshbone technique.

Internal blockers caused 20 days of
delay
External blockers caused 147 days
of delay
The biggest blocker cluster
accounted for 86 days of delay
WHAT WE DISCOVERED (TEAM 1) @mattphilip #ale15

35 Dependent Story blockers
BLOCKERS BY COUNT @mattphilip #ale15

69 days lost to Dependent Story blockers
BLOCKERS BY DAYS @mattphilip #ale15

141 stories in the release
66 stories were blocked at some
point — nearly half!
WHAT WE DISCOVERED (TEAM 2) @mattphilip #ale15

WHAT DOES THIS DO TO FLOW?
85th percentile
@mattphilip #ale15

IMPROVED FLOW
85th percentile
@mattphilip #ale15

TAKEAWAYS
You can learn from our mistakes 
and try some things that worked for us.

1 2 3 4 5
Teams
UNEXPECTED INSIGHTS
Biggest blocker cluster for each?
@mattphilip #ale15

1
2
3
UNEXPECTED INSIGHTS
Dependent
Stories
@mattphilip #ale15

THINGS TO AVOID
Most blockers were of “unknown” reason
@mattphilip #ale15
Differing definitions of “blocker”
Misunderstanding your commitment point
Bad (or no) data

THINGS TO TRY @mattphilip #ale15
Manage empirically as a safe-to-fail
experiment
Start simple, with invitation
Tell others about it

Klaus Leopold and Troy Magennis
bit.ly/SimResources
mattphilip.wordpress.com
@mattphilip
THANK YOU/Благодаря
Esmé

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Matthew Philip

Slides as presented on Dec 8, 2020 at FlowConf organized by Agile Kanban Istanbul. https://www.flowconf.com/ Organizational change often stalls out at departmental boundaries, whether that is IT or another division. How do we help organizations connect vertically and horizontally to realize the outcomes that they have when undertaking large-scale change efforts? Join this session to learn from a case study of a bank that combined flight levels and metrics to bridge their departmental boundaries and recognize gains not only in software delivery effectiveness but unifying higher-level strategy.

Metrics at Every (Flight) Level [2020 Agile Kanban Istanbul FlowConf]

Matthew Philip

Slides as presented at the 2020 Ágiles Latam Conference. Abstract: Barry O’Reilly exhorts today’s leaders to “break the cycle of behaviors that were effective in the past but are no longer relevant in the current business climate, and now limit or may even stand in the way of your success.” After more than two decades of writing, refining, grooming, estimating and documenting user stories, it’s time to unlearn them. In a vast and sad irony, user stories have become the heavyweight documentation and process that they were meant to replace. This session proposes that we strip away the accrued behaviors and get back to the heart of agile and focus on delivering — and measuring progress by — working software.

Stop writing stories, start validating working software

Matthew Philip

Slides as presented at the XP2020 Conference (Copenhagen/Online) by Matthew Philip (Accenture | SolutionsIQ). Abstract Hypothesis-Driven Development is thinking about the development of new ideas, products and services – even organizational change – as a series of experiments to determine whether an expected outcome will be achieved, so we need to know how to design and run experiments properly. This workshop session helps participants understand the importance of using experiments to help teams and organizations learn and improve, while giving hands-on practice in designing experiments to yield measurable evidence for that learning. We’ll even play a couple of inductive-logic games to get us in the mindset of how to write tests to validate — and invalidate — our hypotheses in order to acquire knowledge. Whether you’re in product development of organizational improvement, for those wanting to move from projects to experiments in the quest of continuous learning and evolutionary improvement, this session will provide the tools and mindset for going beyond simply calling something an experiment to conducting experiments with the proper rigor to maximize learning. This 60-minute workshop session helps participants: understand the importance of using experiments to help teams and organizations learn and improve gain hands-on practice in designing experiments to yield measurable evidence for that learning understand how to properly measure outcomes without confirmation bias https://www.agilealliance.org/xp2020/xp-2020-online-program/industry-and-practice-abstracts/#Philip

No (Lab) Jacket Required: Designing Experiments for Learning [XP2020 Conference]

Matthew Philip

Slides as presented at the 2020 Lean Agile US conference (https://www.leanagileus.com/schedule-2020). Kanban, Andon, Kaizen as we are using these words in our English-speaking knowledge workplaces, but what do they mean? The fact that many of these Japanese terms originate in manufacturing complicates matters. We all discuss what they mean and why they are important in knowledge work today and go beyond the simple buzzwords. To help us remember not only the words but, more importantly, the concepts, we all use our own version of the popular Point travelers books so that participants can have a little fun learning.

From Andon to Yokoten: Japanese for Agilists

Matthew Philip

Slides as presented during the workshop with Karl Scotland at Flowcon, Paris, Dec. 12, 2019. https://www.flowcon.fr/ Hypothesis-Driven Development is thinking about the development of new ideas, products and services – even organizational change – as a series of experiments to determine whether an expected outcome will be achieved, so we need to know how to design and run experiments properly. This session helps participants understand the importance of using experiments to help teams and organizations learn and improve, while giving hands-on practice in designing experiments to yield measurable evidence for that learning. We’ll even play a couple of inductive-logic games to get us in the mindset of how to write tests to validate – and invalidate – our hypotheses in order to acquire knowledge. Whether you’re in product development or organizational improvement, for those wanting to move from projects to experiments in the quest of continuous learning and evolutionary improvement, this session will provide the tools and mindset for going beyond simply calling something an experiment, to conducting experiments with the proper rigor to maximize learning.

No (Lab) Jacket Required: Designing Experiments for Learning [2019 Flowcon]

Matthew Philip

Slides as presented at the 2019 Prairie DevCon Deliver Conference. http://www.prdcdeliver.com/ Leadership at Every Level: Practices for Aligned Autonomy What does it mean to have leadership at every level of an organization? How do you create aligned autonomy in your team or organization? This talk connects the philosophy of intent-based leadership with practices that enable you to realize the benefits of aligned autonomy, regardless of where your name is in your org chart. By discovering virtual safety nets and vision balloons, you’ll learn how to pragmatically establish psychological safety and alignment of purpose, two of the core traits of high-performing teams.

Leadership at every level [prdc2019]

Matthew Philip

Slides as presented at the 2019 Agile Midwest Conference. https://agilemidwest.org Abstract: Hypothesis-Driven Development is thinking about the development of new ideas, products and services – even organizational change – as a series of experiments to determine whether an expected outcome will be achieved, so we need to know how to design and run experiments properly. This session helps participants understand the importance of using experiments to help teams and organizations learn and improve, while giving hands-on practice in designing experiments to yield measurable evidence for that learning.

No (Lab) Jacket Required [Agile Midwest Conference]

Matthew Philip

[Slides from track talk at Lean Agile US 2019] What does it mean to have leadership at every level of an organization? How do you create aligned autonomy in your team or organization? This talk connects the philosophy of intent-based leadership with practices that enable you to realize the benefits of aligned autonomy, regardless of where your name is in your org chart. By discovering virtual safety nets and vision balloons, you’ll learn how to pragmatically establish safety and alignment of purpose, two of the core traits of high-performing teams. http://www.leanagileus.com/ #leanagileus19

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Metrics at Every (Flight) Level

No (Lab) Jacket Required Workshop [Kanban Global Summit 2022]

The 8 Stances of  a Transformational Leader

Strategy Deployment: Aligning Action to Vision

Metrics at Every (Flight) Level [2020 Agile Kanban Istanbul FlowConf]

Stop writing stories, start validating working software

No (Lab) Jacket Required: Designing Experiments for Learning [XP2020 Conference]

From Andon to Yokoten: Japanese for Agilists

No (Lab) Jacket Required: Designing Experiments for Learning [2019 Flowcon]

Leadership at every level [prdc2019]

No (Lab) Jacket Required [Agile Midwest Conference]

Leadership at Every Level: Practices for Aligned Autonomy

Kanban Cadences for Santa

Portfolio kanban (St. Louis Agile Product Ownership Meetup)

Culture add over culture fit [flowcon 2018]

The Service Delivery Review: The Missing Agile Feedback Loop

Forecasting with Less Effort and More Accuracy (Agile Camp NY 2018)

Leadership at Every Level: Intent-Based Leadership Practices

Thriving (Not Merely Surviving) the First Year: Redesigning the Onboarding Ex...

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This paper "Beyond the Codes: Repositioning Towards a Sustainable Development," presented in 2013, underscores the crucial role of effective communication in driving sustainability within engineering practice. While traditional engineering approaches have relied heavily on codes of measurement and standardization to ensure safety and efficiency, the paper argues for a fundamental repositioning of engineering towards sustainability. This repositioning, depicted as going "beyond the codes," urges engineers to integrate sustainability principles into their work. Engineers must recognize that sustainability encompasses environmental stewardship, social equity, and economic prosperity, transcending mere compliance with technical standards. This broader mandate requires engineers to engage in dialogue with diverse stakeholders, including policymakers, industry leaders, and communities. Effective communication becomes paramount in fostering collaboration and garnering support for sustainable initiatives. Moreover, engineers must embrace a new mindset that positions sustainability as a core aspect of their profession. They must advocate for sustainability within their organizations, challenging existing norms, and championing innovative solutions. This shift in perspective requires engineers to become proficient communicators, capable of articulating the value proposition of sustainability to various audiences. Internal communication within engineering firms is equally vital, fostering a culture of collaboration and innovation. Engineers must share knowledge, expertise, and best practices to accelerate the adoption of sustainable technologies and practices. Visual communication tools, such as data visualization, can aid in conveying complex technical information effectively. Ultimately, the paper emphasizes that effective communication is essential for repositioning engineering towards sustainability. By embracing communication as a core competency and championing sustainability, engineers can navigate the complexities of the 21st century and pave the way for a more sustainable future.

Beyond the Codes_Repositioning towards sustainable development

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Strategic Management, Vision Mission, Internal Analsysis

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Leaders enhance communication by actively listening, providing constructive f...

Ram V Chary

Software developers are intended to be massive, highly leverageable value creators for their companies and teams - using their creative and technical talent to build products themselves or mission-critical systems that facilitate the delivery of value inside the business. The blunt truth, however, is that many software developers would screw up tying their own shoes when left to their own devices. There's an abundant corpus of work out there on how managers routinely let down their software developers through insufficient planning, communication, listening, and support. In this talk we're going to explore the inverse - how individual software developers contributing to a project unintentionally sabotage their teams, their companies, their projects, and themselves through: * Immutable technical preferences + biases; * Bad attitudes; * Poor listening; * Inflexible and unproductive learning styles; * Risk aversion; * Incuriosity; * And more! Most importantly, in this talk we're going to try to address how we can help shift developers who want to learn and improve, but are have trouble executing, become the high value contributors they'd like to be.

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Flow From Blockers: How to Use Blocker Clustering to Improve Predictability, ALE 2015 Conference

1. FLOW FROM BLOCKERS How to Use Blocker Clustering to Improve Predictability

2. WHAT IS FLOW? The movement of customer value through a process. — Dan Vacanti

3. — Photo from Woodland Trust WHAT IS A BLOCKER? An abnormal condition that prevents a committed work item from progress

4. WHAT IMPACTS DELIVERY TIME? — From Real-World Kanban @mattphilip #ale15

5. BLOCKER CLUSTERING @mattphilip #ale15

6. THE INVITATION @mattphilip #ale15 Subject: Improve planning and reduce risk Dear Asynchronites, Would you like to improve planning and reduce risk in your team? I'm offering to coach up to two teams in the practice of blocker clustering…

7. © 2012, Asynchrony Solutions, Inc. All rights reserved. 1. Talk with teammates about the experiment. 2. Define “block” for your team. 3. Start gathering blocker data, including reason and duration — simply and easily. GETTING STARTED @mattphilip #ale15

8. ANALYSIS SESSION We started on a monthly cadence.

9. CLUSTERS EMERGE After dividing into Internal and External, the team further clusters the blockers into reasons for blocks.

10. ANALYZE ROOT-CAUSE We used ﬁshbone technique.

11. Internal blockers caused 20 days of delay External blockers caused 147 days of delay The biggest blocker cluster accounted for 86 days of delay WHAT WE DISCOVERED (TEAM 1) @mattphilip #ale15

12. 35 Dependent Story blockers BLOCKERS BY COUNT @mattphilip #ale15

13. 69 days lost to Dependent Story blockers BLOCKERS BY DAYS @mattphilip #ale15

14. 141 stories in the release 66 stories were blocked at some point — nearly half! WHAT WE DISCOVERED (TEAM 2) @mattphilip #ale15

15. WHAT DOES THIS DO TO FLOW? 85th percentile @mattphilip #ale15

16. IMPROVED FLOW 85th percentile @mattphilip #ale15

17. TAKEAWAYS You can learn from our mistakes  and try some things that worked for us.

18. 1 2 3 4 5 Teams UNEXPECTED INSIGHTS Biggest blocker cluster for each? @mattphilip #ale15

19. 1 2 3 UNEXPECTED INSIGHTS Dependent Stories @mattphilip #ale15

20. THINGS TO AVOID Most blockers were of “unknown” reason @mattphilip #ale15 Differing definitions of “blocker” Misunderstanding your commitment point Bad (or no) data

21. THINGS TO TRY @mattphilip #ale15 Manage empirically as a safe-to-fail experiment Start simple, with invitation Tell others about it

22. Klaus Leopold and Troy Magennis bit.ly/SimResources mattphilip.wordpress.com @mattphilip THANK YOU/Благодаря Esmé

Flow From Blockers: How to Use Blocker Clustering to Improve Predictability, ALE 2015 Conference

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