Developing a Patron-Driven Acquisition Service at the University of Denver
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ALCTS Acquisitions Managers and Vendors Interest Group. ALA Annual Conference, July 12, 2009.
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Developing a Patron-Driven Acquisition Service at the University of Denver
- 1. ALCTS Acquisitions Managers and Vendors Interest GroupJuly 12, 2009 Michael Levine-Clark Collections Librarian, University of Denver Kim Anderson Chief Bibliographer, Blackwell
- 2. Developing a Patron-Driven Acquisition Service at The University of Denver
- 3. Why Patron Driven? No dead ends for patrons seeking information Adds a just-in-time element to Collection Development Reduces item cost per use Integrates print and digital Collection Development
- 6. The Universe of Titles 170,663 books published in the U.S. in 2008* 53,869 books treated on approval by Blackwell in FY 2008 (North America) *Library and Book Trade Almanac 2009, p. 506 (preliminary data).
- 7. Demand-Driven Purchase E-Books Humanities forms No fiction, reprints, or textbooks Discovery through the catalog Dollar limits by patron type POD
- 8. The User Experience Discovery (OPAC) Print and/or ebook(s) Request (OPAC) Fast, seamless Ordering Alternative Sources Rush (or not?)
- 9. Questions What is “just in time?” How can we make print books and e-books work together? How do we measure success?
- 10. Profile Creation Develop a separate profile area for Patron- Driven activity Incorporate all existing forms subprofiles Block fiction, textbooks, reprints, sets Librarian selectors continue to receive their existing electronic forms notifications Approval book profile remains in place and active
- 13. Record Workflow Patron Driven profile generates title matches Blackwell creates a weekly file for FTP DU loads the MaRC tagged records with profiling metadata to their OPAC Patron can discover titles ‘available to order’ and create a request for print or ebook
- 14. Order Workflow Patron identifies the title and creates a request for e-book or print book by clicking a ‘buy’ button Acquisitions reviews requests and sources the order with e-book vendor, Blackwell, or another print supplier Patron is notified of title availability
- 15. A New Approach to Pricing Annual subscription fee for record creation Small transaction fee for each title ordered
- 16. Measuring Success with Patrons Did the patron find titles to request? What was the ratio of requests to title records loaded in the OPAC? Did the patron find the request function understandable and easy to use? Was the title provided when the patron needed it – What is “just in time?”
- 17. Measuring Success in the Library Did patrons create requests? How did circulation of patron-requested titles compare to other titles added in the same time period? How do patron-selected titles compare to librarian-selected titles? What was the impact on acquisitions workflow? Is this workflow scalable?