The company culture of alska in a slide deck

1. Culture Code

2. First things first
We are a technology company that improves delivery of care by
connecting care teams more effectively.
Global healthcare teams Family Caregivers in the U.S

3. Create real solutions to real problems that impact people in a measurable way.
Engage customers and build loyalty by providing an excellent user experience and optimal service, always.
Contribute to a culture of kindness, respect and open exchange of ideas.
Recognize individual strengths and designate roles based on those strengths to benefit the company as a whole.
Think big… really big and collaborate with big thinkers.
Believe change that revolutionizes systems, cultures and generations is possible.
What we strive to do

4. Who we are
We are grown ups and we like to work
with other grown ups who know how to
behave.
• Be respectful of others and their
opinions, even if you don’t agree.
• Do the work you are expected to do
without being prompted.
• Be proactive. If you have an issue,
talk to the person who can actually fix
it. If you don’t know who that is,
please ask.
• Share ideas you have on how to make
something better.

5. That being said….
We like to have fun and we know that joy comes from spending time with
people you love and knowing they are cared for.
If you need time off, take it off. We trust you will know what is reasonable.

6. We celebrate successes
together because everyone
worked to make them happen.
Woo Hoo!
We rock!

7. Talented and passionate people expect a great culture
We want to work with talented and passionate people who come in a
variety of ages, shapes, sizes, genders, cultures, religions and abilities.
We provide a service to talented and passionate people who come in a
variety of ages, shapes, sizes, genders, cultures, religions and abilities.
It just makes sense, right?

8. We also believe things
grow better with
sunshine, including
companies.
We are transparent with our
employees, customers and
partners. We know this
builds trust.

9. Building trust with our
customers is vital
Our solution is a new way of doing something
that is challenging, emotional and often
involves life or death situations when people
are in crisis mode.
This is a true paradigm shift
Merriam-Webster; Paradigm shift: an
important change that happens when
the usual way of thinking about or doing
something is replaced by a new and
different way.

10. In 1980 Bill Gates predicted a
“computer on every desk and
in every home.”
Example:

11. Seriously?
Why would
I need that?

12. We aren’t saying
we are Bill Gates
but….
We are saying that
change, even change
that makes things better
can be challenging for
everyone to see and
adopt.That’s why the
change and the solution
must be better than
better, it needs to be
downright
DELIGHTFUL.

13. To succeed we have to
listen to our customers
• To learn what works
• To learn what doesn’t work
• To learn what future needs will be
• To learn what we don’t know
To make them happy and
solve problems that truly
exist not just the ones we
think exist.

14. The key to success

15. Success with customers, employees and partners is
measurable
Engagement and Satisfaction
If we have engagement and satisfaction we have happy customers that
are paying for our service, partners who want to work with us and
employees who give their best and stay with the company.

16. We are
committed to
putting
people over
profits

17. This doesn’t mean revenue and
profits don’t matter. It means
when we are faced with a decision
that creates a compromise, we
won’t undermine our
commitment to the best interest
of customers, employees or
partners even if it means less
immediate monetary gain.

18. We know we will make
some mistakes
It’s how we handle them that is
really important. Taking
ownership, being accountable
and learning from mistakes
makes us better.

19. We understand we have a
responsibility that goes beyond
creating a useful tech solution.
We will rise to the challenges that present
themselves anytime a new way of doing things is
adopted.

20. We will change as we grow
We can’t predict the future. We hope the ideals we embrace now, will remain the cornerstone of how we do
business and care for our customers. We are committed to make the adjustments
necessary to thrive.

21. Technology alone can’t fix problems, but well
designed technology provided to humans who are
tackling those problems, can change the world.
We are the world changing kind of technology.