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Question No : 1
In making investment decisions, the senior management in your company prefers to use a rate that equates the present
value of cash inflows with the present value of cash outflows. This rate is also called:
Choice 1 Discount Rate
Choice 2 Benefit Cost Ratio
Choice 3 Internal Rate of Return
Choice 4 Net Present Value
Correct Choice : 3
Justification :
Internal Rate of Return (IRR)
 Discount Rate on an investment which makes Present value of cash inflows = Present value of cash outflows
 Project Selection Criterion: Select a project with higher IRR.
Example: There are 2 projects. Project A has an IRR of 15% and will be completed in 5 years. Project B has an IRR of
10% and will be completed in 1 year. Which project will you select?
Answer: Project A will be selected. The fact that project B has a smaller duration than project A does not matter because
time is already taken into account in IRR calculations.
Reference: PMstudy.com comments
Question No : 2
You are completing a NASA project for the launch of a weather forecasting satellite. The satellite is being tested for a
specific quality metric: Performance under Strong Winds. For which processes are quality metrics used?
Choice 1 Perform Quality Assurance and Plan Quality
Choice 2 Plan Quality and Control Quality
Choice 3 Control Quality, Plan Quality, and Perform Quality Assurance
Choice 4 Perform Quality Assurance and Control Quality
Correct Choice : 4
Justification :
Quality metrics are used in the Perform Quality Assurance and Control Quality processes.
Reference: PMBOK®
Guide - Fifth Edition, page 232, figure 8-3
PMstudy.com comments: Quality metrics form an output of Plan Quality Management process
Question No : 3
As a project manager, you are in the process of creating a list of all the project team members, their roles, and
communication information. This information should reside in:
Choice 1 Project plan
Choice 2 Project team directory
Choice 3 Performance reports
Choice 4 Responsibility assignment matrix
Correct Choice : 2
Justification :
Project team directory is a documented list of project team members, their project roles, and communication information.
Reference: PMBOK®
Guide - Fifth Edition, page 556
Question No : 4
You are a procurements manager and are responsible for managing complex procurement contracts. In this context, which
of the following is the most effective means of handling complex communications?
Choice 1 Formal oral
Choice 2 Formal written
Choice 3 Informal written
Choice 4 Informal oral
Correct Choice : 2
Justification :
The best way to manage complex communications, such as in contracts, is through formal written communication.
Reference: PMstudy.com comments
Question No : 5
In managing risks for your project, you examine the extent to which the uncertainty of each project element affects the
objective being examined when all other uncertain elements are held at baseline values. This helps to:
Choice 1 Get a qualitative analysis of the risk.
Choice 2 Determine which risks may have impact on the project.
Choice 3 Translate the uncertainties at a detailed level into potential impact on objectives expressed at the level of the total
project.
Choice 4 Determine the implication of choosing one alternative over the other.
Correct Choice : 2
Justification :
Sensitivity analysis helps to determine which risks have the most potential impact on the project. It helps to understand
how the variations in project`s objectives correlate with variations in different uncertainties. Conversely, it examines the
extent to which the uncertainty of each project element affects the objective being studied when all other uncertain
elements are held at their baseline values.
Reference: PMBOK®
Guide - Fifth Edition, page 338
Question No : 6
You are in the process of selecting an appropriate type of contract for your project. In this context, which of the following
statements related to fixed price, cost reimbursable, and time and material contracts is NOT correct?
Choice 1 In a fixed-price contract, the product is well defined.
Choice 2 In a cost reimbursable contract, the risk of the seller is low.
Choice 3 In a time and material contract, the risk of the buyer is low.
Choice 4 In a time and material contract, the type of payment is based on unit rates for work done. The unit rate for work
done is fixed, but the total cost increases with time.
Correct Choice : 3
Justification :
Contract Type Selection
Fixed Price Cost Reimbursable Time and Material
Definition of product Well-defined Not well-defined Not well-defined
Risk of buyer Low High High
Risk of seller High Low Low
Type of payment Fixed total price
Payment for actual cost
+ fee for seller profit
Unit rate of payment fixed,
but the cost increases with
time
Reference: PMstudy.com study notes
Question No : 7
What are common updates made throughout the Project Stakeholder Management processes?
Choice 1 Project Documents, Project Management Plan, Enterprise Environmental Factors
Choice 2 Project Documents, Organizational Process Assets, Project Management Plan
Choice 3 Organizational Process Assets, Issue Log, Stakeholder Register
Choice 4 Organizational Process Assets, Stakeholder Management Plan, Issue Log
Correct Choice : 2
Justification :
Project documents such as the Stakeholder Register, Project Schedule, Issue Log, and Change Log may be updated
throughout the Project Stakeholder Management processes. Various organizational process assets such as project status
reports, lessons learned documentation, and project records (e.g., correspondence, memos, meeting minutes) may also be
updated. Finally, various components of the Project Management Plan, such as the Stakeholder Management Plan,
Communications Management Plan, Human Resource Management Plan and potentially other subsidiary plans, may need
to be updated due to stakeholder management activities.
Option 1: Enterprise Environmental Factors (e.g., organizational culture or structure, government or industry standards) are
not typically updated throughout the Project Stakeholder Management processes, but they may be used; so you will see
Enterprise Environmental Factors as an input in the Identify Stakeholders and Plan Stakeholder Management processes,
but not and output.
Options 3 and 4: Although these are all correct, option 2 is more inclusive. You should choose the most inclusive response
when there are multiple correct options.
Reference: PMstudy.com comments
Question No : 8
Your company manufactures car batteries. A research team discovers that there is a manufacturing flaw in the batteries,
25,000 of which are already sold. This flaw can cause fatal accidents, although no such accidents have been reported yet.
Recalling all the batteries sold would cost the company as much as $ 25 million. What first step is your company going to
take on this issue?
Choice 1 Recall all batteries for repair
Choice 2 Do nothing - there are no reported accidents till now
Choice 3 Strengthen the contingency reserves of the company to handle financial implications arising out of future
accidents occurring due to malfunction of the batteries
Choice 4 Ensure that the manufacturing defect is rectified in subsequent production
Correct Choice : 1
Justification :
Option 1: This is the correct answer as it is ethical to recall the batteries immediately on discovering the manufacturing flaw
in spite of the high cost involved and probability of accident occurrence.
Option 2 and Option 3: These are not recommended, because they are unethical actions; they presuppose inaction till
accidents happen.
Option 4: This is not recommended. This is certainly a step that the company should take--- but not the first.
Reference: PMstudy.com comments
Question No : 9
You are a project manager in XYZ Company, which has a projectized organizational structure. In this context, which of the
following statements is incorrect?
Choice 1 Team members are often co-located.
Choice 2 There is a "home" for project team members after a project is completed.
Choice 3 You have a great deal of authority and independence.
Choice 4 Organizational units (or departments) either report directly to you or provide support services to the various
projects.
Correct Choice : 2
Justification :
One disadvantage of a projectized organization is that there is "no home" for the project team members once the project is
completed. All the remaining answer options mentioned are features of a projectized organization.
Reference: PMstudy.com comments
Question No : 10
You are in the Direct and Manage Project Work process. Which of the following is NOT a result?
Choice 1 Deliverables
Choice 2 Project management plan updates
Choice 3 Product management plan
Choice 4 Change requests
Correct Choice : 3
Justification :
Please refer to PMBOK®
Guide - Fifth Edition, page 79 (figure 4-6)
Reference: PMBOK®
Guide - Fifth Edition, page 79
PMstudy.com comments: PMBOK®
Guide does not define product management plan
Question No : 11
In projects, expert judgment will often be used throughout the Project Integration processes. Which of the following does
not provide expert judgment?
Choice 1 Professional and technical associations
Choice 2 Competitors
Choice 3 Consultants
Choice 4 Other units within the organization
Correct Choice : 2
Justification :
Expert judgment is available from many sources, including but not limited to:
- Other units within the organization
- Consultants
- Stakeholders, including customers or sponsors
- Professional and technical associations
- Industry groups
- Subject matter experts
Reference: PMBOK® Guide Fifth Edition, page 122
PMstudy.com comments: Competitors are not reliable sources of expert judgment.
Question No : 12
An activity has an optimistic estimate of 10 days, pessimistic estimate of 16 days, and most likely estimate of 13 days.
What is the PERT estimate for the task?
Choice 1 13 days
Choice 2 10 days
Choice 3 16 days
Choice 4 Cannot be determined with available information
Correct Choice : 1
Justification :
In a normal distribution, the PERT duration (also called mean)
= {Pessimistic + (4 x Most Likely) + Optimistic}/6
= {16 + (4 x 13) + 10}/6
= 13
Reference: PMstudy.com study notes
Question No : 13
Which of the following projects described below will you select?
Choice 1 Project A with opportunity cost of $100,000 and investment of $1,000,000.
Choice 2 Project B with opportunity cost of $200,000 and investment of $500,000.
Choice 3 Project C with opportunity cost of $300,000 and investment of $3,500,000.
Choice 4 Cannot be determined from the above options.
Correct Choice : 4
Justification :
Opportunity cost and investment are not project selection criteria. So, we cannot use these to make a decision.
Reference: PMstudy.com comments
Question No : 14
In your project, you are preparing a process improvement plan for the manufacture of a new drug. You include process
configuration, as part of the process improvement plan. The use of process configuration advances this objective through:
Choice 1 Description of the process and start and end of processes
Choice 2 Graphic depiction of processes, with interfaces identified, used to facilitate analysis
Choice 3 Process metric to maintain control over status of process
Choice 4 Improvement of process activities
Correct Choice : 2
Justification :
Process configuration is a graphic depiction of processes, with identified interfaces, used to facilitate analysis.
Reference: PMBOK®
Guide - Fifth Edition, page 241
Question No : 15
In your previous project, the project manager gave a lot of autonomy to the team members, which led to anarchy. The
management style followed by the project manager was:
Choice 1 Directing
Choice 2 Laissez faire
Choice 3 Delegating
Choice 4 Democratic
Correct Choice : 2
Justification :
The project manager usually follows different leadership styles as listed below:
• Autocratic: Makes decisions himself/herself; allows team members little involvement and discussion before a decision is
made.
• Directing: Instruct people what tasks will be performed and when and how they should be performed.
• Laissez Faire: Does not interfere; team is left unsupervised which may lead to anarchy.
• Democratic: Allows team to discuss issues and reach decisions, although still guides and advises.
• Delegating: Delegates to team members, particularly if competent to handle tasks.
• Coaching: Issues instructions and then supports and monitors.
• Discussing: Two-way communication and discussion with team members.
• Facilitating: Coordinates inputs from several sources before making a decision.
• Supportive: Provides positive assistance and encouragement; maintains and presents a positive outlook during times of
uncertainty; listens and encourages.
• Participatory: Involve others; same as Democratic style.
• Task-Oriented: Enforces task completion by deadlines.
• Team-Based: Emphasizes teamwork and working well together.
• Assertive: Confronts issues and displays confidence; establishes authority with respect.
Reference: PMstudy.com study notes
Question No : 16
In accordance with the communications management plan, you have been providing the Sponsor with status updates on a
daily basis but now the Chief Financial Officer has been coming to your desk every week to request a status update on the
project. What should the project manager do?
Choice 1 Update the communications management plan
Choice 2 Re-examine the stakeholder registry
Choice 3 Ask the Chief Financial Officer to talk to the Sponsor to get status updates
Choice 4 Continue providing the Sponsor with the status updates and ignore the Chief Financial Officer
Correct Choice : 1
Justification :
The best course of action would be to update the communications management plan to provide updates to the Sponsor
and the Chief Financial Officer.
Question No : 17
Plan Risk Responses is the process of developing options and actions to enhance opportunities and to reduce threats to
project objectives. The output of Plan Risk Responses process may be:
Choice 1 Expert judgment
Choice 2 Project management plan updates
Choice 3 Risk management plan
Choice 4 Risk register
Correct Choice : 2
Justification :
Project documents updates and project management plan updates are outputs of Plan Risk Responses process.
Reference: PMBOK®
Guide - Fifth Edition, page 342 (figure 11-18)
PMstudy.com comments:
Option 1: This is a technique used in the Identify Risks, Perform Quantitative Risk Analysis, Perform Qualitative Risk
Analysis, and Plan Risk Responses processes.
Option 3: This is an output of the Plan Risk Management process.
Option 4: This is an output of the Identify Risks process.
Question No : 18
In your company, you are in the process of deciding whether to buy a product or to make it in-house. Which of the following
statements about make-or-buy analysis are correct?
A. Make-or-buy analysis is part of the Conduct Procurements process that can be used to determine whether a particular
product can be produced cost effectively by the performing organization.
B. A make-or-buy analysis should consider all related costs.
C. Budget constraints may influence make-or-buy decisions.
D. Buy-side of the analysis includes both the actual out-of-pocket costs to purchase the product, as well as the indirect
costs of supporting the purchasing process.
Choice 1 B, C and D
Choice 2 A, C and D
Choice 3 B, C and A
Choice 4 A, B and D
Correct Choice : 1
Justification :
Make-or-buy analysis is part of the Plan Procurement Management process. It is a general management technique used to
determine whether particular work can best be accomplished by the project team or outsourced.
Reference: PMBOK®
Guide - Fifth Edition, page 365
Question No : 19
You have just started working on a project to construct a new toll highway that has been recently approved by the
government. You are aware that some local residents are opposed to the construction of the highway and a group of them
have been lobbying against it. Some seem to be concerned with the noise from the traffic on the highway, others with the
potential that they may need to relocate due to the highway’s planned location. Which of the following would be considered
valid stakeholders that should be identified and managed in your project?
Choice 1 Residents of the city
Choice 2 Government employees
Choice 3 Lobbying group
Choice 4 All of the above are stakeholders
Correct Choice : 4
Justification :
Stakeholders include all individuals and groups who are involved in, could impact, or be impacted by the project. All of
these are valid stakeholders. Residents who live in (and near) the city will be impacted by the new highway. Government
employees have already been involved in decision-making and would likely be providing further input and approvals
needed throughout the project. The group of local residents lobbying against the highway should also be identified and
their expectations considered. Even though they are negatively impacted by the project, they should still be identified as
stakeholders and managed throughout the project.
Reference: PMstudy.com comments
Question No : 20
You are constructing a railway track, which will pass through a less populated area. All necessary government and
regulatory approvals have been obtained for the project. You are aware that due to the motion of the train, there is a very
low probability of houses in the vicinity developing cracks. In this context, you should:
Choice 1 Stop the project
Choice 2 Do nothing, since the probability of adverse consequences is minimal
Choice 3 Inform the local people about the possibility of damage to their houses and preventive measures
Choice 4 Teach people how to rebuild their houses with concrete
Correct Choice : 3
Justification :
According to PMI Code of Ethics and Professional Conduct, a certificant should assume:
a. Responsibility to provide accurate and truthful communications.
b. Responsibility to comply with laws, regulations, and ethical standards governing professional practice in the
state/province and/or country while providing project management services.
Option 3: This is the correct answer. Although the probability of damage to the houses is low, it is ethical to inform the local
people and provide them all necessary assistance.
Option 1: Stopping of the project is an extreme reaction, because all approvals have already been obtained.
Option 2: This is unethical and violates the PMI Code of Ethics and Professional Conduct.
Option 4: Teaching them to rebuild houses with concrete is beyond the scope of the project.
Reference: PMI Code of Ethics and Professional Conduct
Question No : 21
You are working as a coordinator in an organization where decisions are primarily made by the senior management. The
structure of the organization you are working in is:
Choice 1 Weak Matrix
Choice 2 Balanced Matrix
Choice 3 Functional
Choice 4 Strong Matrix
Correct Choice : 1
Justification :
Weak matrix organizations maintain many of the characteristics of a functional organization, and the role of the project
manager is more of a coordinator or expeditor.
Reference: PMBOK®
Guide - Fifth Edition, page 23
PMstudy.com comments: In a weak matrix organization, project manager plays the role of a coordinator or expeditor and
all decisions are primarily made by the top/senior management.
Question No : 22
You are involved in a project for manufacturing ball bearings. You notice that the quality of the ball bearings produced has
deviated from the parameters specified in project management plan. In order to bring it in line with the specifications, you
initiate measures, which are referred to as:
Choice 1 Corrective action
Choice 2 Change requests
Choice 3 Defect repair
Choice 4 Preventive action
Correct Choice : 1
Justification :
Corrective action is an intentional activity that realigns the performance of the project work with the project management
plan.
Reference: PMBOK®
Guide - Fifth Edition, page 81
Question No : 23
You are a project manager for a $50 million project that is highly complex and involves more than 100 people. To
successfully execute the project, you decide to break it down into smaller manageable units. Which of the following
processes will you use?
Choice 1 Control Scope
Choice 2 Collect Requirements
Choice 3 Define Scope
Choice 4 Create WBS
Correct Choice : 4
Justification :
Create WBS is the process of subdividing project deliverables and project work into smaller, more manageable
components.
Reference: PMBOK®
Guide - Fifth Edition, page 125
Question No : 24
Which of the following statements about the creation of duration estimates is incorrect?
Choice 1 Mathematical analyses like CPM, GERT, and PERT indicate the dates on which the activity can be scheduled,
given resource limits and other constraints.
Choice 2 Duration compression techniques, including fast tracking and crashing can help in decreasing the project
schedule.
Choice 3 WBS classification allows for useful activity ordering and sorting.
Choice 4 The duration of the project is the sum of the duration of all the tasks in the project.
Correct Choice : 4
Justification :
The duration of the project should be calculated after drawing a network diagram and determining the critical path. The
duration of the project is the length of the critical path and not the sum of the duration of all the tasks in the project.
Reference: PMstudy.com study notes
Question No : 25
You have been managing a project to build a new Baseball complex and are three months into the construction. You notice
some variances and would like to forecast a new EAC. You hope to get approval to adjust the Cost Performance Baseline
by submitting the new EAC and justification through the Integrated Change Control process. Calculate the To-complete
performance index of your project, based on this new EAC, when the actual cost of your project is $200,000, cost variance
of your project is $25,000 and the budget at completion of your project is $350,000.
Choice 1 1.125
Choice 2 -1.4
Choice 3 1
Choice 4 -1
Correct Choice : 1
Justification :
CV = EV - AC
EV = CV + AC
= $25,000 + $200,000
= $225,000
CPI = EV / AC
= $225,000 / $200,000
= 1.125
EAC = BAC / CPI
= $350,000 / 1.125
= $311,111.11
TCPI = (BAC - EV) / (EAC - AC)
= ($350,000 - $225,000) / ($311,111.11 - $200,000)
= $125,000 / $111,111
= 1.125
Question No : 26
As a project manager, you want to ensure that appropriate quality standards and operational definitions are used for your
products. In this context, which of the following tools or techniques would you use to achieve this objective?
A. Quality audit
B. Process analysis
C. Quality control measurements
D. All quality planning tools and techniques
Choice 1 Only A
Choice 2 A and B
Choice 3 A, B and D
Choice 4 All of the above
Correct Choice : 3
Justification :
Quality control measurements are an input (not tool and technique) for Perform Quality Assurance. All the remaining are
valid tools for the Perform Quality Assurance process. The Perform Quality Assurance process uses the tools and
techniques of the Plan Quality Management and the Control Quality processes.
Reference: PMBOK®
Guide - Fifth Edition, pages 243 (figure 8-8) and 245
Question No : 27
You have a portfolio architect in your project, who has been with the company for 30 years. She commands a lot of respect
and recognition from others and is very self-confident. From a Maslow`s hierarchy of needs perspective, she has reached
the phase of:
Choice 1 Self-actualization
Choice 2 Social
Choice 3 Physiological
Choice 4 Self-esteem
Correct Choice : 4
Justification :
Please refer to the below diagram:
Reference: Project Management - A Systems Approach to Planning, Scheduling and Controlling, pages 195 and 196
Question No : 28
Work performance reports are the physical or electronic representation of work performance information compiled in
project documents intended to generate decisions or raise issues, actions, or awareness. Which of the following is NOT a
common format for work performance reports?
Choice 1 S-curves
Choice 2 Control charts
Choice 3 Tables
Choice 4 Histograms
Correct Choice : 2
Justification :
Common formats for work performance reports include bar charts, S-curves, histograms, and tables. Control charts are a
tool used in the Control Quality process.
Reference: PMstudy.com comments
Question No : 29
In your new project the objective is to develop a new drug. After doing financial analysis, your finance manager provided
you with these statistics:
30% probability of success with benefits of $700,000
70% probability of failure with loss of $300,000
Based on this information, you:
Choice 1 Suggest that the project should proceed.
Choice 2 Suggest that the project should be stopped.
Choice 3 Communicate to your senior management that you cannot take a decision whether to proceed with the project or
not.
Choice 4 Start working on the project and ask your finance manager for additional information.
Correct Choice : 3
Justification :
Expected Value of the project
= Expected Value of success (0.30 x $700,000) + Expected value of Failure [0.70 x (- $300,000)]
= $210,000 - $210,000
= 0
Since the Expected Value is "0", you cannot take a decision whether to continue with the project or not.
Reference: PMstudy.com comments
Question No : 30
Which of the following tools are used in the Control Procurements process?
A. Payment systems
B. Performance reporting
C. Inspections and audits
D. Procurement audits
Choice 1 B, C, and D
Choice 2 Only B
Choice 3 Only C
Choice 4 A, B, and C
Correct Choice : 4
Justification :
`Procurement audits` is not a tool used in the Control Procurements process. It is a tool for the Close Procurements
process. All the other options are tools and techniques used in the Control Procurements process.
Reference: PMBOK®
Guide - Fifth Edition, page 356 (figure 12-1)
Question No : 31
Which one of the following is not an input to the Manage Stakeholder Engagement process?
Choice 1 Project Management Plan
Choice 2 Change Log
Choice 3 Communications Management Plan
Choice 4 Organizational Process Assets
Correct Choice : 1
Justification :
In the Manage Stakeholder Engagement process, the Project Management Plan is not listed as an input, but instead two of
its subsidiary plans – the Stakeholder Management Plan and the Communications Management Plan – are listed. The
Stakeholder Management Plan provides information on how to manage and keep stakeholders involved in the project. The
Communications Management Plan includes information on managing stakeholder expectations in terms of their
informational needs. These are the main plans needed to Manage Stakeholder Engagement.
Reference: PMBOK®
Guide - Fifth Edition, page 404 (figure 13-8)
PMstudy.com comments: Option 2: The Change Log has information about changes that stakeholders need to be aware
of, so it is a valid input here.
Option 4: Organizational Process Assets used here might include stakeholder communication requirements, change and
issue control procedures, and relevant historical information from previous projects.
Question No : 32
You are doing a project under cost-reimbursable contract where the target price was $1,200,000. Your project is nearing
completion and CPI is currently 1.3. You are concerned that you will be losing money by billing for less. In this context, you
should:
Choice 1 Tell your buyer about the CPI as it stands today and explain the reasons for the deviation from the plan.
Choice 2 Invoice for $1,500,000 because there are chances for costs being higher in a subsequent project.
Choice 3 Tell the bad news to the buyer and suggest charging more from the customer.
Choice 4 Add some extra features to cause "customer delight".
Correct Choice : 1
Justification :
As per PMI Code of Ethics and Professional Conduct, you should assume:
a. Responsibility to maintain and satisfy the scope and objectives of professional services, unless otherwise directed by the
customer
Option 1: This is the correct answer, because it is ethical to inform the buyer about the CPI as it stands.
Option 2: This is unethical because you are over-invoicing for the project.
Option 3: This does not reflect the correct position. Since CPI is 1.3, you have extra money, and there is no need to ask the
buyer for extra funding.
Choice 4: This is also called "gold plating." We should never deliver more than what is undertaken and as approved in the
project scope.
Reference: PMstudy.com study notes
Question No : 33
The dictionary meaning of authority is "power to influence or command thought, opinion, or behavior.” Your authority as a
project manager is greatly dependent on:
Choice 1 Support from functional managers
Choice 2 Support from senior management
Choice 3 Your influencing and leadership skills
Choice 4 Organizational structure
Correct Choice : 4
Justification :
Please refer to PMBOK®
Guide - Fifth Edition, page 22 (table 2-1)
Reference: PMBOK®
Guide - Fifth Edition, page 22
PMstudy.com comments: The most important factor for determining the authority of a project manager is the organizational
structure. Depending on the organizational structure, the project manager may have high to almost total authority (as in a
Projectized organization), little or none (as in a Functional organization).
Question No : 34
The customer communicates a request for a change in your project plan. What should be your first step towards
addressing the change request?
Choice 1 Talk with team members to understand implications of the change.
Choice 2 Communicate the change to the management to get their inputs.
Choice 3 Open up a change control.
Choice 4 Implement the change and communicate to the customer.
Correct Choice : 1
Justification :
Any time the customer requests for a change, you should:
1. Understand what kind of change is requested and talk with team members to assess the implication of the change.
2. Open up a change control if there is a formal change control mechanism.
3. Communicate the change to the management, and inform the customer about the impact of the change (e.g. increase in
sizing, schedule, etc.).
4. Implement the change, if it is accepted.
Reference: PMstudy.com comments
Question No : 35
Decomposition is a valuable tool for Create WBS process. However, decomposition may not be possible for a deliverable
or subcomponent if:
Choice 1 The deliverable or subcomponent is very complicated
Choice 2 The deliverable or subcomponent is already being produced
Choice 3 The deliverable or subcomponent will be accomplished far into the future
Choice 4 The deliverable is a service
Correct Choice : 3
Justification :
Decomposition may not be possible for a deliverable or subcomponent that will be accomplished far into the future.
Reference: PMBOK®
Guide - Fifth Edition, page 131
Question No : 36
You are in the process of developing the project schedule to determine start and finish dates for project activities. Which of
the following tools would NOT be used for this purpose?
Choice 1 Critical path method
Choice 2 Schedule compression
Choice 3 Scheduling tool
Choice 4 Schedule baseline
Correct Choice : 4
Justification :
Develop Schedule is the process of analyzing activity sequences, durations, resource requirements and schedule
constrains to create the project schedule.
Schedule baseline is an output for this process. The tools and techniques specified in the other options are used in the
Develop Schedule process.
Reference: PMBOK®
Guide - Fifth Edition, page 173, figure 6-16
Question No : 37
Given the following information, determine the EV of your project.
AC = $120,000
PV = $125,000
CV = -$10,000
Choice 1 $130,000
Choice 2 $110,000
Choice 3 $90,000
Choice 4 $120,000
Correct Choice : 2
Justification :
The formula to calculate CV is EV - AC, so when given both CV and AC, you can use this formula as a basis for solving for
EV.
CV = EV - AC
EV = CV + AC
EV = -$10,000 + $120,000
EV = $110,000
Reference: PMstudy.com comments
Question No : 38
Your company manufactures bearings for the automobile industry. You have historical information on the identified errors
and defects, and you would like to use this information to determine future performance. An appropriate tool which you can
use is:
Choice 1 Scatter diagram
Choice 2 Statistical sampling
Choice 3 Control chart
Choice 4 Trend analysis
Correct Choice : 4
Justification :
Trend Analysis. An analytical technique that uses mathematical models to forecast future outcomes based on historical
results.
Reference: PMBOK®
Guide - Fifth Edition, page 566
Question No : 39
You are the project manager of a complicated construction project, which involves building highways in the state of North
Carolina. You have several groups working with you in the project. To plan resources for this project and determine
connection between activities you should preferably use:
Choice 1 Staffing pool description
Choice 2 Staffing management plan
Choice 3 Responsibility assignment matrix (RAM)
Choice 4 Organization matrix
Correct Choice : 3
Justification :
RAM is used to illustrate the connections between activities or work packages and project team members. On larger
projects, RAMs can be developed at various levels. For example, a high-level RAM can define what a project team group
or unit is responsible for within each component of the WBS, while lower level RAMs are used within the group to
designate roles, responsibilities, and levels of authority for specific activities.
Reference: PMBOK®
Guide - Fifth Edition, page 262
Question No : 40
The processes used in Project Communications Management are:
Choice 1 Plan Communications Management, Manage Communications, and Control Communications.
Choice 2 Plan Communications Management, Control Communications, and Integrated Change Control.
Choice 3 Plan Communications Management, Administrative Closure, Control Communications, and Manage
Communications.
Choice 4 Control Communications, Manage Communications, and Administrative Closure.
Correct Choice : 1
Justification :
Plan Communications Management, Manage Communications, and Control Communications are the processes used in
Project Communications Management.
Reference: PMBOK®
Guide - Fifth Edition, page 288 (figure 10-1)
PMstudy comments: Integrated Change Control is done as part of the Monitoring and Controlling process. Administrative
closure is done as part of the Closing process.
Question No : 41
In your project, you have just conducted a risk data quality assessment to evaluate the degree to which the data about
risks is useful for risk management. What is your next step?
Choice 1 Perform a structured review of project plans and assumptions, both at the total project and detailed scope levels.
Choice 2 Develop checklists to identify risks based on historical information and knowledge that has been accumulated
from previous similar projects.
Choice 3 Conduct planning meetings to develop the risk management plan.
Choice 4 Conduct interviews to quantify the probability and impact of risks on project activities.
Correct Choice : 4
Justification :
Risk data quality assessment is a tool for Perform Qualitative Risk Analysis.
Option 4: This is the correct answer. It refers to "Interviewing" which is a tool and technique for Perform Quantitative Risk
Analysis. Perform Quantitative Risk Analysis is conducted after Perform Qualitative Risk Analysis.
Option 1: This refers to Documentation Reviews which is a tool for Identify Risks. Identify Risks is conducted before
Perform Qualitative Risk Analysis.
Option 2: This refers to Checklist Analysis which is a tool for Identify Risks. Identify Risks is conducted before Perform
Qualitative Risk Analysis.
Option 3: This refers to "Meetings" which is a tool for Plan Risk Management process. Plan Risk Management process is
conducted before Perform Qualitative Risk Analysis process.
Reference: PMstudy.com comments
Question No : 42
You have just signed a contract with a seller. Due to funding issues, your management decides to terminate the contract.
For this purpose, you will:
Choice 1 Go back to procurement planning to determine what to procure and when.
Choice 2 Choose from other potential sellers.
Choice 3 Follow procedures as listed in contract closure.
Choice 4 Initiate procedures listed in contract change control system to define the process by which the contract may be
identified.
Correct Choice : 3
Justification :
Early termination of a contract is a special case of procurement closure that can result from a mutual agreement of both
parties, from the default of one party, or for convenience of the buyer if provided for in the contract.
Reference: PMBOK®
Guide - Fifth Edition, page 387
Question No : 43
Which of the following processes is Information Management Systems a tool for?
Choice 1 Plan Stakeholder Management
Choice 2 Manage Stakeholder Engagement
Choice 3 Identify Stakeholders
Choice 4 Control Stakeholder Engagement
Correct Choice : 4
Justification :
Information Management Systems are used to collect, store, manage, and distribute information in various methods and
formats (e.g., hard copy, electronic, tables, spreadsheets, presentations, graphical). Standard tools are used by the project
manager to capture, store, and distribute information to stakeholders about project cost, schedule, and other performance
data. The project manager consolidates information from several systems and distributes reports to project stakeholders.
Reference: PMBOK®
Guide - Fifth Edition, pages 392 (figure 13-1) and 412
PMstudy.com comments: Information Management Systems is also used in the Manage Communications and Control
Communications processes which also involve gathering and reporting project information to stakeholders as planned.
Question No : 44
The seller`s project is undertaken on contract and you are an employee of the seller. Since you had worked earlier with
ABC Bank, the buyer, you happen to be aware of the evaluation criteria used in ABC Bank to select sellers. You
understand that this could be a potential conflict of interest situation. How do you propose to act?
Choice 1 Do nothing and continue to work as before
Choice 2 Take appropriate person in ABC Bank into confidence and discuss this issue with her
Choice 3 Disclose the evaluation criteria to your (seller) organization and help their business growth
Choice 4 Remove yourself from the project
Correct Choice : 2
Justification :
Option 2: This is the correct answer. Since the evaluation criteria are proprietary information of ABC Bank, it is important
for you to discuss the matter directly with the appropriate person in the ABC Bank.
Option 1: This introduces conflict of interest as to whether to act or not in favor of your current employer.
Option 3: This is unethical, because proprietary information of the buyer should not be disclosed.
Option 4: This is an extreme step that could be taken only if required after talking to the buyer.
Reference: PMstudy.com comments
Question No : 45
Your director has appointed you as a portfolio manager in the company. Your responsibility as a portfolio manager is to:
Choice 1 Select and support projects or program investments
Choice 2 Manage groups of projects in a coordinated way
Choice 3 Create a unique product, service, or result
Choice 4 Ensure that customer requirements are satisfied through progressive elaboration of projects
Correct Choice : 1
Justification :
A portfolio refers to projects, programs, subportfolios, and operations managed as a group to achieve strategic objectives.
Reference: PMBOK®
Guide - Fifth Edition, page 9
PMstudy.com comments: Project portfolio management refers to the selection and support of projects or program
investments. These investments in projects and programs are guided by the organization`s strategic plan and available
resources.
Option 2 refers to programs. Options 3 and 4 refer to projects.
Question No : 46
You are the project manager for a project, which is being managed under a contract. You receive a change request from
the buyer involving a government regulation. What should you do FIRST?
Choice 1 Talk with team members to understand implications of the change.
Choice 2 Communicate the change to the management to get their inputs.
Choice 3 Open up a change control.
Choice 4 Implement the change and communicate to the customer.
Correct Choice : 3
Justification :
Since the change request pertains to a government regulation and the project is being managed as part of a contract, it is
mandatory to implement the change. The first step towards that is to activate the change control mechanism.
Reference: PMstudy.com comments
Question No : 47
As part of decomposing, you break down the project work that needs to be accomplished in the near term at a low level of
WBS. However, the work planned in the future is broken down at a relatively high level of WBS. This technique is called :
Choice 1 Procrastination
Choice 2 Delaying tactics
Choice 3 Futuristic planning
Choice 4 Rolling wave planning
Correct Choice : 4
Justification :
Rolling Wave Planning: An iterative planning technique in which the work to be accomplished in the near term is planned in
detail, while the work in the future is planned at a higher level.
Reference: PMBOK®
Guide - Fifth Edition, page 560
Question No : 48
You are the project manager in the public works department, which awards contracts for constructing roads. Before
selecting the sellers, you must advertise in local newspapers. This is an example of:
Choice 1 Best practices in the industry
Choice 2 External dependency
Choice 3 Discretionary dependencies
Choice 4 Mandatory dependencies
Correct Choice : 4
Justification :
Mandatory dependencies are those that are contractually required or inherent in the nature of the work. Mandatory
dependencies often involve physical limitations, such as on a construction project where it is impossible to erect the
superstructure until after the foundation has been built, or on an electronics project, where a prototype must be built before
it can be tested.
Reference: PMBOK®
Guide - Fifth Edition, page 157
PMstudy.com comments: The use of “must” in the sentence suggests that this is a mandatory dependency.
Question No : 49
In your project, you are aggregating the estimated costs of individual activities to establish an authorized cost baseline. For
this purpose, which of the following will NOT be used as an input?
Choice 1 Resource calendars
Choice 2 Scope baseline
Choice 3 Cost baseline
Choice 4 Basis of estimates
Correct Choice : 3
Justification :
Determine Budget is the process of aggregating the estimated costs of individual activities or work packages to establish
an authorized cost baseline. Cost baseline is an output, not an input, of the Determine Budget process.
Reference: PMBOK®
Guide - Fifth Edition, page 208 (figure 7-6)
Question No : 50
In your project, you would like to generate ideas that can be linked to form organized patterns of thought about a problem.
Which one of the following techniques would you use?
Choice 1 Force field analysis
Choice 2 Affinity diagrams
Choice 3 Nominal group techniques
Choice 4 Brainstorming
Correct Choice : 2
Justification :
Affinity diagrams are used to generate ideas that can be linked to form organized patterns of thought about a problem.
Reference: PMBOK®
Guide - Fifth Edition, page 245
Question No : 51
In your software project, you have a programmer, who constantly professes to know all about project management and
keeps challenging his superiors. The programmer is playing the role of:
Choice 1 Aggressor
Choice 2 Conflict maximizer
Choice 3 Devil`s Advocate
Choice 4 Dominator
Correct Choice : 4
Justification :
Roles that undermine project management implementation
The Aggressor
- Criticizes everybody and everything on project management
- Deflates the status and ego of other team members
- Always acts aggressively
The Dominator
- Always tries to take over
- Professes to know everything about project management
- Tries to manipulate people
- Will challenge those in charge for a leadership role
The Devil’s Advocate
- Finds fault in all areas of project management
- Refuses to support project management unless threatened
- Acts more of a devil than an advocate
Reference: Project Management - A Systems Approach to Planning, Scheduling and Controlling, page 181
Question No : 52
Which of the following is not an organizational process asset that can influence the Control Communications process?
Choice 1 Report templates
Choice 2 Policies, standards, and procedures that define communications
Choice 3 Specific communication technologies available
Choice 4 The project`s budget
Correct Choice : 4
Justification :
The organizational process assets that may influence the Control Communications process include, but are not limited to:
• Report templates;
• Policies, standards, and procedures that define communications;
• Specific communication technologies available;
• Allowed communication media;
• Record retention policies; and
• Security requirements.
Reference: PMBOK®
Guide - Fifth Edition, page 306
PMstudy.com comments: The project`s budget is a constraint, and not part of organizational process assets. (Please note
that scope, cost and time are the triple constraints for any project.)
Question No : 53
You are evaluating the probabilities of risks and costs or rewards for each logical path of events and future decisions. You
create a diagram that describes a decision under consideration and the implications of choosing one or another of the
available alternatives. The diagram you have created can be referred to as:
Choice 1 Simulation diagram
Choice 2 Fishbone diagram
Choice 3 Decision tree
Choice 4 Influence diagram
Correct Choice : 3
Justification :
Decision tree analysis. A diagramming and calculation technique for evaluating the implications of a chain of multiple
options in the presence of uncertainty.
Reference: PMBOK®
Guide - Fifth Edition, page 536
Question No : 54
Which of the following is a major component in a procurement Agreement?
A. Incentives
B. Penalties
C. Warranty
D. Identified project manager
Choice 1 B, C and D
Choice 2 All of the above
Choice 3 B and C
Choice 4 A, B and C
Correct Choice : 4
Justification :
The major components in a contract document will vary, but will sometimes include the following: Incentives, penalties,
pricing, place of delivery, warranty, etc.
Reference: PMBOK®
Guide - Fifth Edition, pages 377 and 378
Question No : 55
You are the project manager for a project that involves developing a very important product for the company. While
executing the project plan, you notice that there are a lot of disagreements and conflicts occurring among project team
members, specifically regarding approved changes to the product. You review the Change and Issue Logs to gather some
information about what the conflicts could be about. After doing this, what should be your NEXT step?
Choice 1 Allow the team members to work through their disagreements without your involvement
Choice 2 Ask a senior team member to help the other members resolve their issues
Choice 3 Meet with all team members, listen to each perspective, and facilitate conflict management and consensus toward
project objectives
Choice 4 Have each team member discuss how he/she believes the changes should be made
Correct Choice : 3
Justification :
While the project is in executing phase, it is not uncommon for there to be conflict and disagreement among project team
members. The role of the project manager is to effectively manage stakeholders and promote appropriate stakeholder
engagement. It is therefore important for the project manager to have strong interpersonal and management skills.
Examples of interpersonal skills include building trust, resolving conflict, active listening, and overcoming resistance to
change. Examples of management skills include facilitating consensus toward project objectives, influencing others to
support the project, negotiating agreements to satisfy the project needs, and modifying organizational behavior to accept
the project outcomes.
Option 1: The team has already been trying to work out disagreements without success so the project manager must now
step in.
Option 2: The project manager is ultimately responsible for managing the project team members; this should not be
delegated to other team members who may themselves be involved in conflicts.
Option 4: This may be a valid exercise after the project manager explores option 3 if the issues are primarily about how the
changes to the product should be made.
Question No : 56
You observe that two technical team members have been arguing constantly. You would like to ensure that personality
clashes do not endanger your project. To resolve this issue, you should use:
Choice 1 Leading and influencing skills
Choice 2 Communication skills
Choice 3 Negotiation skills
Choice 4 Problem solving skills
Correct Choice : 4
Justification :
Problem solving skills include problem definition and decision-making. Problems may be technical (differences of opinion
about the best way to design a product), managerial (a functional group is not performing according to plan), or
interpersonal (personality or style clashes).
Reference: PMstudy.com comments
Question No : 57
Your project sponsor has specified that you have to complete your project within 3 months with a funding limit of $250,000.
This is an example of:
Choice 1 Authoritative project management
Choice 2 Constraint
Choice 3 Assumption
Choice 4 Laissez-faire management
Correct Choice : 2
Justification :
Constraint is a limiting factor that affects the execution of a project or process. Constraints identified with the project scope
statement list and describe the specific internal or external restrictions or limitations associated with the project scope that
affect the execution of the project, for example, a predefined budget or any imposed dates or schedule milestones that are
issued by the customer or performing organization.
Reference: PMBOK® Guide Fifth Edition, page 124
PMstudy.com comments: Here, the project sponsor has imposed two constraints: a) completion time of 3 months and b)
funding limit of $250,000.
Question No : 58
In your current role as a project manager, you track, review, and regulate the progress of your project. Which of the
following would you not use to perform these activities?
Choice 1 Project management plan
Choice 2 Performance reports
Choice 3 Organizational process assets
Choice 4 Approved change requests
Correct Choice : 4
Justification :
Monitor and Control Project Work is the process of tracking, reviewing, and reporting the progress to meet the performance
objectives defined in the project management plan. Approved change requests is not an input to this process.
Reference: PMBOK®
Guide - Fifth Edition, page 86
Question No : 59
Your company exhibited a car model in two international auto expos and obtained feedback from the global automobile
industry, auto magazines, and others. The company decided to go ahead with the designing and manufacturing of the car,
taking into consideration the feedback received. Which of the following methods did your company use to make this
decision?
Choice 1 Observation technique
Choice 2 Prototype
Choice 3 Requirement documentation
Choice 4 Requirement traceability matrix
Correct Choice : 2
Justification :
Prototype is a method of obtaining early feedback on requirements by providing a working model of the expected product
before actually building it. Since a prototype is tangible, it allows stakeholders to experiment with a model of the final
product rather than being limited to discussing abstract representations of their requirements.
Reference: PMBOK®
Guide - Fifth Edition, page 116
PMstudy.com comments:
Option 1: Observation technique provides a direct way of viewing individuals in their environment and how they perform
their jobs and tasks to carry out the processes
Option 3: Requirement documentation describes how individual requirements meet the business needs for the project.
Option 4: Requirement traceability matrix gives high level requirement to more detailed requirement.
Question No : 60
Based on the following, construct a project schedule network diagram and determine the duration of the critical path.
Your project has a total of five tasks. At the beginning of the project you can simultaneously begin tasks A and C. Task A
has a duration of 3 days, and task C has a duration of 4 days. When task A completes, task B can begin. Task B has a
duration of 5 days. Task C is followed by task D, which is estimated at 6 days. Once task B is done, you can start task E.
The duration of task E is 4 days. Task D is a predecessor to Task E. What is the duration of the critical path?
Choice 1 12 days
Choice 2 15 days
Choice 3 18 days
Choice 4 14 days
Correct Choice : 4
Justification :
The project schedule network diagram can be represented as shown below.
Reference: PMstudy.com comments
Question No : 61
In your project, you are estimating schedule activity costs. You decide to use the bottom-up estimating technique. In this
context, which of the following statements about Bottom-up Estimates is incorrect?
Choice 1 Determines the cost of individual scope requirements in the scope statement
Choice 2 Provides detailed costs at lowest levels that are rolled up to higher levels for reporting and tracking purposes
Choice 3 Is a method of estimating a component of work
Choice 4 Provide cost and accuracy, which is influenced by the size and complexity of the individual schedule activity or
work package
Correct Choice : 1
Justification :
Bottom-up estimating is a method of estimating a component of work. The cost of individual work packages or activities is
estimated to the greatest level of specified detail. The detailed cost is then summarized or "rolled up" to higher levels for
subsequent reporting and tracking purposes.
Reference: PMBOK®
Guide - Fifth Edition, page 205
PMstudy.com comments: Scope requirements are not used for bottom-up estimating
Question No : 62
You are managing a project to design and implement a process to manufacture components for internal combustion
engines used in the automobile industry. You notice that in the past couple of days too many defects have been observed.
You would like to find out whether the process is stable or unusual events are occurring in your manufacturing process. For
this purpose, you should use:
Choice 1 Inspection
Choice 2 Pareto charts
Choice 3 Statistical sampling
Choice 4 Control charts
Correct Choice : 4
Justification :
Control charts are used to determine whether or not a process is stable or has predictable performance. Control charts can
be used to monitor various types of output variables. Although used most frequently to track repetitive activities required for
producing manufactured lots.
Reference: PMBOK®
Guide - Fifth Edition, page 238
Question No : 63
In your project, you are determining project roles, responsibilities, and reporting relationships. Which of the following is not
an input to this process?
Choice 1 Enterprise environmental factors
Choice 2 Organizational process assets
Choice 3 Activity resource requirements
Choice 4 Project organization charts
Correct Choice : 4
Justification :
Plan Human Resource Management is the process of identifying and documenting project roles, responsibilities, required
skills, reporting relationships, and creating a staffing management plan. Inputs to this process are activity resource
requirements, enterprise environmental factors, and organizational process assets. However, project organization charts
are an output.
Reference: PMBOK®
Guide - Fifth Edition, pages 257, 260, and 265
Question No : 64
In your project, you have created a list of identified risks and potential responses. You should document this information in
the:
Choice 1 Risk management plan
Choice 2 Risk database
Choice 3 Project plan
Choice 4 Risk register
Correct Choice : 4
Justification :
The risk register is a document in which the results of risk analysis and risk response planning are recorded.
Reference: PMBOK®
Guide - Fifth Edition, page 327
Question No : 65
You will use the Conduct Procurements process to receive bids or proposals and apply the selection criteria for selecting a
provider. Which of the following tools and techniques can be used for the Conduct Procurements process?
Choice 1 Procurement negotiations, bidder conferences, and independent estimates
Choice 2 Procurement negotiations, contract types, and bidder conferences
Choice 3 Procurement negotiations, make-or-buy analysis, and independent estimates
Choice 4 Performance reporting, advertising, and independent estimates
Correct Choice : 1
Justification :
Procurement negotiations, bidder conferences, advertising, and independent estimates are some of the tools and
techniques used in the Conduct Procurements process.
Reference: PMBOK®
Guide - Fifth Edition, page 371 (figure 12-4)
Question No : 66
You are managing a large software development project which involves an external customer. According to the Scope
Management Plan, the customer is expected to be verifying product deliverables when completed throughout the project.
This is especially important due to the complexity of the product requirements. You have sent a few of the software
modules to the customer for deliverable acceptance as scheduled; however, she appears to be busy and is slow
responding to emails and voice mails. The project is starting to fall behind and product acceptance risk has increased.
What should be your NEXT step?
Choice 1 Schedule a meeting with the customer to discuss the issue and explore ways of increasing current engagement
Choice 2 Ask the project sponsor to contact the customer and discuss the impact to the project
Choice 3 Ask the customer to provide another contact to verify the deliverables
Choice 4 Provide the customer with extra time to verify the modules and change the project schedule accordingly
Correct Choice : 1
Justification :
It is the project manager’s responsibility to effectively manage all stakeholder engagement throughout the project life cycle.
Any issues that arise should be addressed promptly to limit negative impact to the project. At this point, the next step is to
try to deal with the issue with the customer first by using appropriate management and interpersonal skills.
Option 2: The option of involving the project sponsor can be explored if option 1 is not effective.
Option 3: This is also not an immediate next step but can be explored later if the sponsor decides that her schedule cannot
accommodate the demands of the project.
Option 4: Allowing extra time for the customer to verify the scope could have significant impact to the project schedule and
other parts of the project management plan, so this would not be the best choice at this time.
Reference: PMstudy.com comments
Question No : 67
You are a project manager in an IT company. You have recently received an offer as a project manager in a construction
company offering a 25% salary hike. You have excellent technical knowledge in the IT field, but do not have much
exposure to the construction industry. In this context,
Choice 1 You should attend training classes related to the construction industry to get more technical expertise in the field.
Choice 2 You should not take up the assignment, because you will lose out on the experience and skills gained in the IT
field.
Choice 3 You should take up the assignment, because project management skills required in the construction company are
similar to those required in the IT field.
Choice 4 You should try to get more information about project management in the construction industry and then make an
informed decision about whether to take up the new opportunity.
Correct Choice : 3
Justification :
According to PMI, project management skills span across industries and the knowledge gained in one industry can be used
in other industries. A project manager need not be technically qualified in any specific industry to succeed.
Reference: PMstudy.com comments
Question No : 68
At what stage of the project are factors like probability of successfully completing the project, cost of changes, and cost of
error correction, the highest?
Choice 1 Beginning
Choice 2 End
Choice 3 Executing
Choice 4 Beginning and end
Correct Choice : 2
Justification :
The cost of making changes and correcting errors typically increases substantially as the project approaches completion.
Reference: PMBOK®
Guide - Fifth Edition, page 40
PMstudy.com notes:
Question No : 69
As a project manager, you know that project plan development is an important element to manage projects. Develop
Project Management Plan is done as part of:
Choice 1 Initiating
Choice 2 Planning
Choice 3 Executing
Choice 4 Controlling
Correct Choice : 2
Justification :
Develop Project Management Plan process is taken up as part of the Planning Process Group. Please refer table 3-1
(page 61) and figure A1-7 (page 428).
Reference: PMBOK®
Guide - Fifth Edition, pages 61 and 428
Question No : 70
As a project manager, you are interested in creating a detailed project scope statement to clearly define what work will be
performed and what work is going to be excluded. Which of the following will NOT be a part of this project scope
statement?
Choice 1 Project exclusions
Choice 2 Work breakdown structure (WBS)
Choice 3 Project deliverables
Choice 4 Project assumptions and constraints
Correct Choice : 2
Justification :
The detailed project scope statement, either directly, or by reference to other documents, includes the following: product
scope description, acceptance criteria, deliverable, project exclusion, constraints, and assumptions. However, it does not
include WBS, which is created in the Create WBS process.
Reference: PMBOK®
Guide - Fifth Edition, pages 123 and 124
Question No : 71
Please refer to the diagram below:
What is the slack for Task 2?
Choice 1 3 days
Choice 2 2 days
Choice 3 - 4 days
Choice 4 4 days
Correct Choice : 4
Justification :
The two paths for this project are:
Task 1→ Task 2→ Task 5
Task 1→ Task 3→ Task 4→ Task 5
The lengths of the paths are:
Task 1→ Task 2→ Task 5 : 17 days
Task 1→ Task 3→ Task 4→ Task 5 : 21 days
So, the critical path is of 21 days duration.
Slack in Task 2
= 21 - 17 days
= 4 days
Reference: PMstudy.com study notes
Question No : 72
Your sponsor has asked you to use payback period as a selection criterion to select amongst 5 competing projects. In this
context, which of the following statements related to payback period is incorrect?
Choice 1 Payback period is the number of years required to get back the initial investment in the project.
Choice 2 Payback period takes the discount rate into account to determine the best possible option.
Choice 3 Payback period is a project selection criterion widely used in conjunction with NPV and IRR to determine the most
suitable project.
Choice 4 The initial investment in the project will not impact the selection criteria when payback period is used for project
selection.
Correct Choice : 2
Justification :
Payback Period
 Number of years required for an organization to recapture an initial investment.
 Discount rate is not taken into account in calculations for payback period.
 Project Selection Criterion: Select a project with lower payback period.
Example: There are 2 projects. Project A has an investment of $500,000 and a payback period of 3 years. Project B has an
investment of $300,000 and a payback period of 5 years. Using the payback period criterion, which project will you select?
Answer: Project A will be selected. The fact that project B has a smaller investment than project A will not impact the
selection.
Question No : 73
You are working as a research assistant studying the growth of bacteria under different environmental conditions. Based
on your experiments, you conclude that the longevity of bacteria increases as the temperature increases. What type of
diagram can you use to illustrate your observation?
Choice 1 Control chart
Choice 2 Run chart
Choice 3 Scatter diagram
Choice 4 Histogram
Correct Choice : 3
Justification :
A scatter diagram shows the relationship between two variables.
Reference: PMBOK®
Guide - Fifth Edition, page 238
PMstudy.com comments: We are talking about two variables in the question, i.e., (a) temperature - the independent
variable and b) longevity of bacteria - the dependent variable. The relationship between these two variables can be
illustrated using a scatter diagram. This tool allows the quality team to study and identify the possible relationship between
changes observed in two variables. Dependent variables versus independent variables are plotted. The closer the points
are to a diagonal line, the more closely they are related.
Question No : 74
As a project manager, you realize the importance of team development for human resource management. Which of the
following is NOT a tool for the Develop Project Team process?
Choice 1 Interpersonal skills
Choice 2 Pre-assignment
Choice 3 Training
Choice 4 Ground rules
Correct Choice : 2
Justification :
Pre-assignment refers to the project team members selected in advance and is one of the tools and techniques used for
the Acquire Project Team process.
Reference: PMBOK®
Guide - Fifth Edition, page 270
Question No : 75
In your project, the risk calculations show that there is a risk of overrunning the project scope and schedule targets to
levels that are beyond the threshold limits determined in the project. To bring the level of risk to a level acceptable to your
organization, you should:
Choice 1 Consider using contingency reserves
Choice 2 Decrease the project scope and increase the project schedule
Choice 3 Talk with your sponsor about cancelling the project
Choice 4 Do additional risk response planning
Correct Choice : 1
Justification :
Contingency reserves are needed to bring the risk of overrunning stated project objectives to a level acceptable to the
organization.
Reference: PMBOK®
Guide - Fifth Edition, page 341
Question No : 76
In your project, the procurement statement of work (SOW) describes the procurement item in sufficient detail to allow
prospective sellers to determine if they are capable of providing the product. In this context, the details of the procurement
items` descriptions:
Choice 1 May vary, based on the nature of the item or needs of the buyer.
Choice 2 Should be at the level of work breakdown structures.
Choice 3 Should be at the activity level.
Choice 4 Should be at the level required in the proposal.
Correct Choice : 1
Justification :
The Procurement statement of work describes the procurement item in sufficient detail to allow prospective sellers to
determine if they are capable of providing the products, services, or results. Sufficient detail can vary based on the nature
of the item, the needs of the buyer, or the expected contract form.
Reference:PMBOK®
Guide - Fifth Edition, page 367
Question No : 77
During which process would the project manager most often need to use skills that influence others to support the project
and facilitate consensus toward project objectives?
Choice 1 Identify Stakeholders
Choice 2 Manage Stakeholder Engagement
Choice 3 Plan Stakeholder Management
Choice 4 Control Stakeholder Engagement
Correct Choice : 2
Justification :
These are examples of Management Skills which are tools for Manage Stakeholder Engagement.
Reference: PMBOK®
Guide - Fifth Edition, page 408
PMstudy.com comments: While the project is being executed, it is the project manager’s responsibility to ensure that all
stakeholders are involved as needed to meet the project objectives. This can be accomplished through effective
Management Skills.
Question No : 78
Your company has recently been awarded a contract by the government to reconstruct houses devastated by an
earthquake. In this context, the government`s role will impact your:
Choice 1 Project scope baseline
Choice 2 Business case and Business need
Choice 3 Project charter
Choice 4 Project management plan
Correct Choice : 3
Justification :
Option 3: Since the government is an external agency, and this is a "recently awarded" project as mentioned in the
question, hence inputs (e.g. contract) from the government will help the project manager in creation of the project charter
for the performing organization.
Option 1: Scope Baseline includes the Scope Statement, WBS and WBS Dictionary. So, this will be created later on after
the project charter is finalized.
Option 2: Business Need/Business case for the project should be already established because the government has
contracted out the work to your company.
Option 4: Project management plan is a planning document which will be created after the project charter is finalized.
Reference: PMstudy.com comments
Question No : 79
A project manager is responsible for managing project costs and human resources. Factors like cost and staffing level for a
project:
Choice 1 Increase with duration of the project
Choice 2 Decrease with duration of the project
Choice 3 Are low at the start, peak as the work is carried out, and drop rapidly as the project draws to a close
Choice 4 Cannot be determined, as they are specific to the project
Correct Choice : 3
Justification :
Refer PMBOK®
Guide - Fifth Edition, page 39 (figure 2-8).
Reference: PMBOK®
Guide - Fifth Edition, page 39
PMstudy.com Comments:
Question No : 80
You are managing a small project with five team members working part-time. At the beginning of every week, you orally
allocate work to all the team members. This is an example of:
Choice 1 Work Authorization System
Choice 2 Improper planning because team members do not know in advance what needs to be done at what time
Choice 3 Project time management plan
Choice 4 Project flexible time management plan
Correct Choice : 1
Justification :
A work authorization system is a collection of formal documented procedures that defines how project work will be
authorized (committed) to ensure that the work is done by the identified organization, at the right time, and in the proper
sequence.
Reference: PMBOK®
Guide - Fifth Edition, page 567
PMstudy.com comments: The primary mechanism is typically a written authorization to begin work on a specific activity or
work package. Depending on the size of the project, the design of a work authorization system would vary. For example,
on many smaller projects, verbal authorizations will be adequate.
Question No : 81
In your project, you are preparing the requirements management plan to define and document stakeholders` needs to meet
the project`s objectives. Which of the following is not a component of the requirements management plan?
Choice 1 Traceability structure
Choice 2 WBS
Choice 3 Requirements prioritization process
Choice 4 Product metrics
Correct Choice : 2
Justification :
Components of the requirements management plan can include, but are not limited to... requirements prioritization
process, product metrics that will be used and the rationale for using them; and traceability structure to reflect which
requirement attributes will be captured on the traceability matrix.
Reference: PMBOK®
Guide - Fifth Edition, page 110
PMstudy.com comments: Create WBS process happens after the Requirements Management Plan is created.
Question No : 82
The Trustees of a Race Track have appointed you as the Project Manager for a $400 million redevelopment project. They
expect the project to be completed before the Race Date exactly 3 Years from Project Start Date. Which of the following
parameters will help in determining the probability of finishing on time?
Choice 1 PERT value
Choice 2 CPM
Choice 3 Standard deviation
Choice 4 Variance
Correct Choice : 3
Justification :
Standard deviation is a measure that determines the probability of getting a result.
Hence, it is a good indicator of the probability of completing the task on time.
Reference: PMstudy.com study notes
Question No : 83
You are the project manager for a project where your team must travel to the work site by foot. The walk is 100 miles, and
is the first task on the project schedule. The total amount budgeted for this task is $4,000. If the team is scheduled to walk
20 miles per day, they should reach the work site at the end of day 5. At the end of the second day, you realize the team
has only traveled 30 miles, and you have spent $2,000. Based on this, what is the SPI for your project, and the projected
TCPI.
Choice 1 0.8, 1.4
Choice 2 0.75, 1.4
Choice 3 0.75, 1.2
Choice 4 Cannot be determined with the given information
Correct Choice : 2
Justification :
Given:
BAC = $4,000
AC = $2,000
PV = $1,600 ($4,000 / 5 days = $800 / day x 2 days = $1,600)
EV = $1,200 ($4,000 / 100 = $40 / mile; 30 miles x $40 / mile)
SPI = EV/PV = $1,200 / $1,600 = 0.75 (or 30 miles / 40 miles = 0.75)
TCPI = (BAC – EV) / (BAC – AC) = ($4,000-$1,200) / ($4,000-2,000) = $2,800 / $2,000 = 1.4
Reference: PMstudy.com comments
Question No : 84
After joining as a stand-in project manager for an ongoing project, you are informed by the team that certain features are
being added to the deliverable which was not asked for by the customer, to earn customer appreciation. In this situation:
Choice 1 You are concerned, because the project team is gold-plating
Choice 2 You are happy, because the project will `exceed customer expectations`
Choice 3 You are worried that this is going to increase the project size
Choice 4 You are undecided about the increase in the quality metrics of the project
Correct Choice : 1
Justification :
You should be concerned because the project team is gold-plating, which is not a recommended project management
practice.
Please note that `adding extra functionality beyond project scope` is not recommended by PMI, since a project is supposed
to deliver what is defined in its scope. Similarly, one cannot request for additional sizing for the project because the
customer had never asked for the additional requirements.
Reference: PMstudy.com comments
Question No : 85
Among the various conflict resolution modes (Confrontation, Compromise, Withdrawal, Forcing, and Smoothing), which
conflict resolution mode is most preferred or least preferred by project managers (answer format: most preferred, least
preferred)?
Choice 1 Compromise, Withdrawal
Choice 2 Confrontation, Withdrawal
Choice 3 Confrontation, Forcing
Choice 4 Smoothing, Withdrawal
Correct Choice : 2
Justification :
The most preferred conflict resolution techniques adopted by project managers (in descending order of preference) are as
follows:
1. Confrontation
2. Compromise
3. Smoothing
4. Forcing
5. Withdrawal
Blake and Mouton have delineated five modes for handling conflicts as listed below:
 Withdrawal: Retreating or withdrawal from a potential disagreement.
 Smoothing: De-emphasizing or avoiding areas of differences and emphasizing areas of agreement.
 Compromising: Bargaining and searching for solutions that bring some degree of satisfaction to the parties in a
dispute. Characterized by a ‘’give and take’’ attitude.
 Forcing: Exerting one’s viewpoint at the potential expense of another. Often characterized by competitiveness and
a win-lose situation.
 Confrontation: Facing the conflict directly, which involves a problem solving approach, whereby affected parties
work through their disagreements.
Reference: Project Management - A Systems Approach to Planning, Scheduling and Controlling, pages 304, 305 and 306
Question No : 86
As a project manager, you are creating a risk management plan to describe how risk management will be structured and
performed on the project. Which of the following would the risk management plan not include?
Choice 1 Budgeting
Choice 2 Methodology
Choice 3 Trigger condition
Choice 4 Risk categories
Correct Choice : 3
Justification :
Trigger condition is an event or situation that indicates that a risk is about to occur.
Reference: PMBOK®
Guide - Fifth Edition, page 566
PMstudy.com comments: Please note that trigger conditions are not discovered in the Plan Risk Management process and
are not included in the risk management plan. All the other options are included in the risk management plan
(PMBOK®
Guide - Fifth Edition, pages 316 and 317).
Question No : 87
As the project manager for a critical project in your organization, you must ensure that your team has the newest available
technology, so you are procuring 25 custom desktop computers, printers, and updated software for the project team
members. You will select a vendor and conduct negotiations with the vendor you determine best able to provide the
customized computers as required. What is a key output of this process?
Choice 1 Source selection criteria
Choice 2 Procurement negotiations
Choice 3 Procurement management plan
Choice 4 Agreements
Correct Choice : 4
Justification :
You are currently in the Conduct Procurements process and one of the key output of this process is the Agreement.
Option 1: Source selection criteria is an output of the Plan Procurement Management process.
Option 2: Procurement negotiations is a tool for the Conduct Procurements process, its not an output.
Option 3: The Procurement management plan in an output of the Plan Procurement Management process.
Reference:PMBOK®
Guide - Fifth Edition, page 356 (figure 12-1)
Question No : 88
Issue resolution is necessary to address obstacles that can prevent the team from achieving its goals. In order to manage
and resolve issues that arise during project execution, you develop an Issue Log and assign each issue to a team member
to ensure there is accountability for resolving specific issues by a target date. The Issue Log is generated and updated in
which Project Stakeholder Management process(es)?
Choice 1 Manage Stakeholder Engagement
Choice 2 Control Stakeholder Engagement
Choice 3 Manage Stakeholder Expectations
Choice 4 Manage Stakeholder Engagement and Control Stakeholder Engagement
Correct Choice : 4
Justification :
The question asks where the Issue Log is generated and updated. The Issue Log is an output of the Manage Stakeholder
Engagement process. It is also an input to the Control Stakeholder Engagement process so it is used and updated there as
well.
Reference: PMBOK®
Guide - Fifth Edition, pages 392 (figure 13-1), 408 and 411
PMstudy.com comments:
Options 1 and 2: These are correct options, but it is important to read all options and go with the most inclusive option.
Option 3: Manage Stakeholder Expectations is not a valid PMI process name.
Question No : 89
Which of the following is not the responsibility of a Project Management Professional?
Choice 1 Making decisions and taking actions
Choice 2 Fulfilling the commitments that you undertake
Choice 3 Ignoring errors and omissions
Choice 4 Upholding the Code of Ethics and Professional Conduct
Correct Choice : 3
Justification :
It is the responsibility of a project management professional to take ownership of the decisions you make or fail to make,
the actions you take or fail to take, and the consequences that result from these actions. When errors or omissions are
made, the certificant should not ignore them, but should take ownership and make suitable corrections.
Reference: PMstudy.com comments
Question No : 90
Project performance must be monitored and measured regularly to identify variances from the plan. Which of the following
processes does not belong to the Monitoring and Controlling Process Group?
Choice 1 Validate Scope
Choice 2 Control Risks
Choice 3 Control Communications
Choice 4 Perform Quality Assurance
Correct Choice : 4
Justification :
Perform Quality Assurance is a process in the Executing Process group.
Reference: PMBOK®
Guide - Fifth Edition, page 61, table 3-1
Question No : 91
To know who will approve the changes in your project deliverables and documentation, you should refer to:
Choice 1 Change control system
Choice 2 Project plan
Choice 3 Organization chart
Choice 4 Resource assignment matrix
Correct Choice : 1
Justification :
Change control system is a set of procedures that describes how modifications to the project deliverables and
documentation are managed and controlled.
Reference: PMBOK®
Guide - Fifth Edition, page 531
Question No : 92
Which of the following cannot be considered a benefit of a well-constructed scope statement?
Choice 1 Provides a documented basis for making future project decisions
Choice 2 Develops common understanding of project scope among stakeholders
Choice 3 Provides knowledge of project justification, deliverables, and objectives
Choice 4 Provides a basis for time and cost estimates
Correct Choice : 4
Justification :
Work breakdown structure (which is a component of the scope baseline, an output from Create WBS process) helps in
providing a basis for time and cost estimates.
Options 1, 2, and 3 are benefits of a well-constructed scope statement.
Reference: PMstudy.com comments
Question No : 93
You are responsible for Quality Audit in an Ongoing Project. The Audit has an optimistic estimate of ten days, pessimistic
estimate of sixteen days, and most likely estimate of thirteen days. Assuming a normal distribution, what is the probability
that the Audit will be completed within 10 to 16 days?
Choice 1 99.99 %
Choice 2 99.73 %
Choice 3 95.46 %
Choice 4 68.26%
Correct Choice : 2
Justification :
Please refer to the following Six Sigma exhibit:
In a normal distribution, the PERT duration (also called mean)
{Pessimistic + (4* Most Likely) + Optimistic} / 6
= {16 + (4 * 13) + 10}/6
= 13 days
1 Standard Deviation (sigma)
= (Pessimistic - Optimistic) / 6
= (16 - 10) / 6
= 1 day
If the task has to be completed within 10 days to 16 days, then the probability of completion within the time frame is
99.73% (3 sigma) as shown in the Six Sigma exhibit.
Reference: PMstudy.com study notes
Question No : 94
You have calculated the projected cost performance that is required to be achieved with the remaining resources in order
to meet a specified management goal. This projected cost performance is also known as:
Choice 1 Performance measurement document
Choice 2 To-complete performance index
Choice 3 Cost baseline
Choice 4 Cost performance index
Correct Choice : 2
Justification :
The To-complete performance index (TCPI) is a measure of the cost performance that is required to be achieved with the
remaining resources in order to meet a specified management goal, expressed as the ratio of the cost to finish the
outstanding work to the remaining budget.
Reference: PMBOK®
Guide - Fifth Edition, page 221
Question No : 95
In your project, you recommend a specific technique to identify a problem, discover the underlying causes that lead to it,
and develop preventive actions. The recommended technique is:
Choice 1 Trend analysis
Choice 2 Process analysis
Choice 3 Risk analysis
Choice 4 Root cause analysis
Correct Choice : 4
Justification :
Root cause analysis is a specific technique used to identify a problem, discover the underlying causes that lead to it, and
develop preventive actions.
Reference: PMBOK®
Guide - Fifth Edition, page 247
Question No : 96
You are the project manager of a high priority project, which will require more than 1,000 team members. During human
resource planning, you would like to apply proven principles to shorten the time needed to create a human resource plan
and make it effective. In this context, you will benefit if you consult an expert in the field of:
Choice 1 Networking and team formation
Choice 2 Human resource theory
Choice 3 Organizational theory
Choice 4 Cost management
Correct Choice : 3
Justification :
Organizational theory provides information regarding the way in which people, teams, and organizational units behave.
Effective use of this information can shorten the amount of time, cost, and effort needed to create the Plan Human
Resource Management process outputs and improve planning efficiency.
Reference: PMBOK®
Guide - Fifth Edition, page 263
Question No : 97
Project Risk Management helps in maximizing the likelihood and impact of positive events, and minimizing the likelihood
and impact of negative events in the project. In this context, Plan Risk Responses process:
Choice 1 Helps in defining how to conduct the risk management activities
Choice 2 Develops procedures and techniques to enhance opportunities and to reduce threats to project objectives
Choice 3 Determines which risks may affect the project and documents their characteristics
Choice 4 Monitors residual risks, identifies new risks, and evaluates risk process effectiveness
Correct Choice : 2
Justification :
Plan Risk Responses is the process of developing options and actions to enhance opportunities and to reduce threats to
project objectives.
Reference: PMBOK®
Guide - Fifth Edition, page 309
PMstudy.com comments:
Option 1: This defines the Plan Risk Management process.
Option 3: This defines the Identify Risks process.
Option 4: This defines the Control Risks process.
Question No : 98
In your project, the seller is worried that the CPIF contract is reaching the point of total assumption. What is meant by
thepoint of total assumption?
Choice 1 Point where share ratio becomes irrelevant
Choice 2 Point where risk registers need to be updated
Choice 3 Point where buyer assumes all the risk
Choice 4 Point where seller decides not to do the project any more
Correct Choice : 1
Justification :
Point of total assumption refers to the point where the costs have to be incurred by the seller herself when they have
exceeded the ceiling limits stipulated in the contract. Hence, share ratio ceases to be relevant.
Reference: PMstudy.com study notes
Question No : 99
You are working with your team to execute a project which involves implementation of 50 new Base Transceiver Station
(BTS) towers throughout remote areas of the country in order to improve wireless communication services. The project
involves many internal and external stakeholders which you have been managing throughout. Current schedule
performance is 1.3 and cost performance is 1.1 and there are no pressing issues that require escalations at this time. The
sponsor is a very high-level executive in the company who fully supports the project. However, he seems quite nervous
these days and has showed up at the past two team status meetings during which he diverted the team discussion away
from the usual agenda to issues that did not involve the project team. What is the best NEXT step for you to pursue?
Choice 1 Speak with the sponsor separately to discuss his present concerns and offer to provide any other required
information outside of the team status meetings.
Choice 2 Since the sponsor is a high-level executive, you should allow him to attend the meeting and address his concerns
there.
Choice 3 Ask the sponsor not to attend any more meetings.
Choice 4 Ask the sponsor to submit his issues prior to the meeting so you can add them to the Issue Log and the meeting
agenda.
Correct Choice : 1
Justification :
The project sponsor is a very valuable stakeholder to the project since he/she is accountable for enabling project success.
Some sponsors may be over- or under-involved in projects which could adversely impact the project’s objectives. In this
case, the sponsor is causing some distraction for the project team members by attending team meetings and bringing up
issues that should not be part of the regular status meeting. The project manager should first have a discussion with the
project sponsor to understand his present concerns and offer options for him to get any information he needs instead of
attending regular team status meetings. It is the project manager’s responsibility to manage stakeholders to ensure the
project’s success and to also ensure that they are all engaged when appropriate.
Option 2: Although the sponsor is a senior manager, he does not need to attend regular team status meetings, but rather
should be involved when issues need to be escalated, or when required for authorizing changes, phase-end reviews, very
high risks, etc.
Option 3: The sponsor does not usually need to attend team meetings but this option is a bit drastic. There are times when
the sponsor may want to check in and provide support to the project team so he may occasionally attend a meeting. Also it
would not be a good idea for the project manager to ask the sponsor not to attend any more meetings as the authority of
the sponsor is usually above that of the project manager.
Option 4: It’s always best to include all issues to be discussed in the meeting on an agenda; however, that’s not the real
problem in this situation and the issues being brought up by the sponsor are not relevant to this meeting.
Reference: PMstudy.com comments
Question No : 100
You have joined a company as a project manager, and although you maintain the professional conduct expected of you, it
is not reciprocated by the other employees. The BEST course of action for you would be to:
Choice 1 Maintain the same conduct
Choice 2 Change your behavior and be one among the other employees
Choice 3 Complain to the higher authority
Choice 4 Ignore others` behavior
Correct Choice : 1
Justification :
As a project manager, you are expected to behave as befitting a professional project management certificant, even when
such conduct is not reciprocated by your colleagues. This is one of the major tenets of the Code of Ethics and Professional
Conduct prescribed by PMI.
Reference: PMstudy.com comments
Question No : 101
As a project manager, you are aware that project management process groups are linked by their objectives. Planning
process group outputs including the project management plan become inputs for project implementation. In this context,
which of the following statements is inaccurate?
Choice 1 Process groups are non-overlapping activities that occur with varying intensity throughout the project.
Choice 2 If the project is divided into phases, the process groups interact within a project phase and may also cross over to
other phases.
Choice 3 Not all processes will be needed on all projects and not all of the interactions will apply to all the projects or
process groups.
Choice 4 Among the process groups and their processes, the process outputs are related and have an impact on the other
process groups.
Correct Choice : 1
Justification :
The Process Groups are seldom either discrete or one-time events; they are overlapping activities that occur throughout
the project. The output of one process generally becomes an input to another process or is a deliverable of the project,
subproject, or project phase.
Reference: PMBOK®
Guide - Fifth Edition, page 51
PMstudy comments: Also, please refer to PMBOK®
Guide - Fifth Edition, page 78, table 4-1.
Question No : 102
Perform Integrated Change Control process requires coordinating changes across knowledge areas. When a proposed
schedule change occurs, which of the following will not be affected?
Choice 1 Cost
Choice 2 Quality
Choice 3 Staffing
Choice 4 Communications
Correct Choice : 4
Justification :
A proposed schedule change will often affect cost, risk, quality, and staffing. Usually, communications are not impacted if
there is a schedule change in the project.
Reference: PMstudy.com comments
Question No : 103
You are the project manager for an initiative to release a new product in the market. But because of government
regulations, you will have to make some changes to the requirements documentation and the WBS. The changes made in
the requirements documentation are reflected in the:
Choice 1 Project document updates
Choice 2 Work breakdown structure
Choice 3 Project plan
Choice 4 Project charter
Correct Choice : 1
Justification :
Project Document updates: If approved change requests result from the Create WBS process, then the requirements
documentation may need to be updated to include approved changes.
Reference: PMBOK®
Guide - Fifth Edition, page 132
Question No : 104
Of the following documents, all of which are updated during the Control Schedule process, which is NOT a part of the
project management plan?
Choice 1 Schedule baseline
Choice 2 Cost baseline
Choice 3 Schedule management plan
Choice 4 Schedule data
Correct Choice : 4
Justification :
Elements of the project management plan that may be updated include, but are not limited to, schedule baseline, schedule
management plan, and cost baseline. Schedule data is the project document that gets updated as an output to the Control
Schedule process.
Reference: PMBOK®
Guide - Fifth Edition, page 191
PMstudy.com comments: Schedule data is a project document, but all baselines/plans are part of the project management
plan.
Question No : 105
Resource calendars provide information on a specific resource or a category of resources. They show how a project team
member might be unavailable (on vacation or in a training program) or how a labor contract can limit certain workers to
certain days of the week. Resource calendars are valuable inputs to:
Choice 1 Develop an approximation of the monetary resources needed to complete project activities.
Choice 2 Aggregate the estimated costs of individual activities or work packages to establish an authorized cost baseline.
Choice 3 Manage the actual changes when and as they occur.
Choice 4 Monitor work performance against funds expended.
Correct Choice : 2
Justification :
Determine Budget is the process of aggregating the estimated costs of individual activities or work packages to establish
an authorized cost baseline. Resource calendars are inputs to this process.
Reference: PMBOK®
Guide - Fifth Edition, page 208 (figure 7-6)
PMstudy.com comments: Option 1 refers to the Estimate Costs process; options 3 and 4 refer to the Control Costs
process.
Question No : 106
`Cost of quality` includes all costs incurred over the life of the product by investing in meeting requirements. In this context,
which of the following is NOT a ‘cost of quality’?
Choice 1 Opportunity costs
Choice 2 Cost of poor quality
Choice 3 External failure costs
Choice 4 Appraisal costs
Correct Choice : 1
Justification :
Cost of quality includes all costs incurred over the life of the product by investment in preventing non-conformance to
requirements, appraising the product or service for conformance to requirements, and failing to meet requirements
(rework). Failure costs are often categorized into internal (found by the project) and external (found by the customer).
Failure costs are also called cost of poor quality.
Reference: PMBOK®
Guide - Fifth Edition, page 235
PMstudy.com comments: Opportunity costs are not included in the cost of quality.
Question No : 107
You are the project manager in an organization, so all your team members report to you. Managing a team is always a
challenge and a project manager needs to focus on:
Choice 1 Communication
Choice 2 Observation
Choice 3 Influence
Choice 4 Assessment
Correct Choice : 1
Justification :
Team management involves a combination of skills with special emphasis on communication, conflict management,
negotiation, and leadership.
Reference: PMBOK®
Guide - Fifth Edition, page 280
Question No : 108
If there is a fire, the risk response plan developed is to use a fire extinguisher. If the fire extinguisher cannot take care of
the fire, you call in a fire engine – calling in the fire engine is an example of:
Choice 1 Secondary risk
Choice 2 Residual risk
Choice 3 Fallback Plan
Choice 4 Work around
Correct Choice : 3
Justification :
Several risk response strategies are available… A fallback plan can be developed for implementation if the selected
strategy turns out not to be fully effective or if an accepted risk occurs.
Reference: PMBOK®
Guide - Fifth Edition, page 343
Question No : 109
The following is the data for a CPIF project you are managing:
Target cost is $100,000;
Actual cost is $80,000
Target fee is $20,000;
Maximum fee is $25,000;
Sharing ratio is 60:40.
What should be the final price of the contract?
Choice 1 $100,000
Choice 2 $108,000
Choice 3 $105,000
Choice 4 $92,000
Correct Choice : 3
Justification :
Target cost (TC) = $100,000
Target fee (TF) = $20,000
Maximum fee = $25,000
Sharing ratio = 60:40
Actual fee (AF) = {(TC - AC) * SSR} + TF = {($100,000 - $80,000) * 40%} + $20,000 = $20,000 * 40% + $20,000 = $28,000
Although the actual fee is more than the maximum fee, the maximum fee ($25,000) only is payable.
So, final price = AC + AF = $ 80,000 + $ 25,000 = $ 105,000
Question No : 110
Which of the following statements about project stakeholders is not correct?
Choice 1 Stakeholders influence over the final characteristics of the product is usually highest at the beginning of a project.
Choice 2 Stakeholders may passively or actively detract from the success of the project.
Choice 3 Stakeholder identification is a continuous process throughout the entire project life cycle.
Choice 4 Stakeholders’ levels of responsibility and authority remain the same throughout the project’s life cycle.
Correct Choice : 4
Justification :
Stakeholders have varying levels of responsibility and authority on a project, but this can change throughout the project life
cycle; so option 4 is the “not correct” statement.
Option 1: The ability of stakeholders to influence the final characteristics of the project’s product (without significantly
impacting cost), is highest at the beginning of the project and generally decreases throughout the project life cycle.
Options 2 and 3: These are both correct statements as per the PMBOK® Guide -Fifth Edition, page 31.
Reference: PMstudy.com comments
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Pmstudy exam 2

  • 1. Question No : 1 In making investment decisions, the senior management in your company prefers to use a rate that equates the present value of cash inflows with the present value of cash outflows. This rate is also called: Choice 1 Discount Rate Choice 2 Benefit Cost Ratio Choice 3 Internal Rate of Return Choice 4 Net Present Value Correct Choice : 3 Justification : Internal Rate of Return (IRR)  Discount Rate on an investment which makes Present value of cash inflows = Present value of cash outflows  Project Selection Criterion: Select a project with higher IRR. Example: There are 2 projects. Project A has an IRR of 15% and will be completed in 5 years. Project B has an IRR of 10% and will be completed in 1 year. Which project will you select? Answer: Project A will be selected. The fact that project B has a smaller duration than project A does not matter because time is already taken into account in IRR calculations. Reference: PMstudy.com comments
  • 2. Question No : 2 You are completing a NASA project for the launch of a weather forecasting satellite. The satellite is being tested for a specific quality metric: Performance under Strong Winds. For which processes are quality metrics used? Choice 1 Perform Quality Assurance and Plan Quality Choice 2 Plan Quality and Control Quality Choice 3 Control Quality, Plan Quality, and Perform Quality Assurance Choice 4 Perform Quality Assurance and Control Quality Correct Choice : 4 Justification : Quality metrics are used in the Perform Quality Assurance and Control Quality processes. Reference: PMBOK® Guide - Fifth Edition, page 232, figure 8-3 PMstudy.com comments: Quality metrics form an output of Plan Quality Management process
  • 3. Question No : 3 As a project manager, you are in the process of creating a list of all the project team members, their roles, and communication information. This information should reside in: Choice 1 Project plan Choice 2 Project team directory Choice 3 Performance reports Choice 4 Responsibility assignment matrix Correct Choice : 2 Justification : Project team directory is a documented list of project team members, their project roles, and communication information. Reference: PMBOK® Guide - Fifth Edition, page 556
  • 4. Question No : 4 You are a procurements manager and are responsible for managing complex procurement contracts. In this context, which of the following is the most effective means of handling complex communications? Choice 1 Formal oral Choice 2 Formal written Choice 3 Informal written Choice 4 Informal oral Correct Choice : 2 Justification : The best way to manage complex communications, such as in contracts, is through formal written communication. Reference: PMstudy.com comments
  • 5. Question No : 5 In managing risks for your project, you examine the extent to which the uncertainty of each project element affects the objective being examined when all other uncertain elements are held at baseline values. This helps to: Choice 1 Get a qualitative analysis of the risk. Choice 2 Determine which risks may have impact on the project. Choice 3 Translate the uncertainties at a detailed level into potential impact on objectives expressed at the level of the total project. Choice 4 Determine the implication of choosing one alternative over the other. Correct Choice : 2 Justification : Sensitivity analysis helps to determine which risks have the most potential impact on the project. It helps to understand how the variations in project`s objectives correlate with variations in different uncertainties. Conversely, it examines the extent to which the uncertainty of each project element affects the objective being studied when all other uncertain elements are held at their baseline values. Reference: PMBOK® Guide - Fifth Edition, page 338
  • 6. Question No : 6 You are in the process of selecting an appropriate type of contract for your project. In this context, which of the following statements related to fixed price, cost reimbursable, and time and material contracts is NOT correct? Choice 1 In a fixed-price contract, the product is well defined. Choice 2 In a cost reimbursable contract, the risk of the seller is low. Choice 3 In a time and material contract, the risk of the buyer is low. Choice 4 In a time and material contract, the type of payment is based on unit rates for work done. The unit rate for work done is fixed, but the total cost increases with time. Correct Choice : 3 Justification : Contract Type Selection Fixed Price Cost Reimbursable Time and Material Definition of product Well-defined Not well-defined Not well-defined Risk of buyer Low High High Risk of seller High Low Low Type of payment Fixed total price Payment for actual cost + fee for seller profit Unit rate of payment fixed, but the cost increases with time Reference: PMstudy.com study notes
  • 7. Question No : 7 What are common updates made throughout the Project Stakeholder Management processes? Choice 1 Project Documents, Project Management Plan, Enterprise Environmental Factors Choice 2 Project Documents, Organizational Process Assets, Project Management Plan Choice 3 Organizational Process Assets, Issue Log, Stakeholder Register Choice 4 Organizational Process Assets, Stakeholder Management Plan, Issue Log Correct Choice : 2 Justification : Project documents such as the Stakeholder Register, Project Schedule, Issue Log, and Change Log may be updated throughout the Project Stakeholder Management processes. Various organizational process assets such as project status reports, lessons learned documentation, and project records (e.g., correspondence, memos, meeting minutes) may also be updated. Finally, various components of the Project Management Plan, such as the Stakeholder Management Plan, Communications Management Plan, Human Resource Management Plan and potentially other subsidiary plans, may need to be updated due to stakeholder management activities. Option 1: Enterprise Environmental Factors (e.g., organizational culture or structure, government or industry standards) are not typically updated throughout the Project Stakeholder Management processes, but they may be used; so you will see Enterprise Environmental Factors as an input in the Identify Stakeholders and Plan Stakeholder Management processes, but not and output. Options 3 and 4: Although these are all correct, option 2 is more inclusive. You should choose the most inclusive response when there are multiple correct options. Reference: PMstudy.com comments
  • 8. Question No : 8 Your company manufactures car batteries. A research team discovers that there is a manufacturing flaw in the batteries, 25,000 of which are already sold. This flaw can cause fatal accidents, although no such accidents have been reported yet. Recalling all the batteries sold would cost the company as much as $ 25 million. What first step is your company going to take on this issue? Choice 1 Recall all batteries for repair Choice 2 Do nothing - there are no reported accidents till now Choice 3 Strengthen the contingency reserves of the company to handle financial implications arising out of future accidents occurring due to malfunction of the batteries Choice 4 Ensure that the manufacturing defect is rectified in subsequent production Correct Choice : 1 Justification : Option 1: This is the correct answer as it is ethical to recall the batteries immediately on discovering the manufacturing flaw in spite of the high cost involved and probability of accident occurrence. Option 2 and Option 3: These are not recommended, because they are unethical actions; they presuppose inaction till accidents happen. Option 4: This is not recommended. This is certainly a step that the company should take--- but not the first. Reference: PMstudy.com comments
  • 9. Question No : 9 You are a project manager in XYZ Company, which has a projectized organizational structure. In this context, which of the following statements is incorrect? Choice 1 Team members are often co-located. Choice 2 There is a "home" for project team members after a project is completed. Choice 3 You have a great deal of authority and independence. Choice 4 Organizational units (or departments) either report directly to you or provide support services to the various projects. Correct Choice : 2 Justification : One disadvantage of a projectized organization is that there is "no home" for the project team members once the project is completed. All the remaining answer options mentioned are features of a projectized organization. Reference: PMstudy.com comments
  • 10. Question No : 10 You are in the Direct and Manage Project Work process. Which of the following is NOT a result? Choice 1 Deliverables Choice 2 Project management plan updates Choice 3 Product management plan Choice 4 Change requests Correct Choice : 3 Justification : Please refer to PMBOK® Guide - Fifth Edition, page 79 (figure 4-6) Reference: PMBOK® Guide - Fifth Edition, page 79 PMstudy.com comments: PMBOK® Guide does not define product management plan
  • 11. Question No : 11 In projects, expert judgment will often be used throughout the Project Integration processes. Which of the following does not provide expert judgment? Choice 1 Professional and technical associations Choice 2 Competitors Choice 3 Consultants Choice 4 Other units within the organization Correct Choice : 2 Justification : Expert judgment is available from many sources, including but not limited to: - Other units within the organization - Consultants - Stakeholders, including customers or sponsors - Professional and technical associations - Industry groups - Subject matter experts Reference: PMBOK® Guide Fifth Edition, page 122 PMstudy.com comments: Competitors are not reliable sources of expert judgment.
  • 12. Question No : 12 An activity has an optimistic estimate of 10 days, pessimistic estimate of 16 days, and most likely estimate of 13 days. What is the PERT estimate for the task? Choice 1 13 days Choice 2 10 days Choice 3 16 days Choice 4 Cannot be determined with available information Correct Choice : 1 Justification : In a normal distribution, the PERT duration (also called mean) = {Pessimistic + (4 x Most Likely) + Optimistic}/6 = {16 + (4 x 13) + 10}/6 = 13 Reference: PMstudy.com study notes
  • 13. Question No : 13 Which of the following projects described below will you select? Choice 1 Project A with opportunity cost of $100,000 and investment of $1,000,000. Choice 2 Project B with opportunity cost of $200,000 and investment of $500,000. Choice 3 Project C with opportunity cost of $300,000 and investment of $3,500,000. Choice 4 Cannot be determined from the above options. Correct Choice : 4 Justification : Opportunity cost and investment are not project selection criteria. So, we cannot use these to make a decision. Reference: PMstudy.com comments
  • 14. Question No : 14 In your project, you are preparing a process improvement plan for the manufacture of a new drug. You include process configuration, as part of the process improvement plan. The use of process configuration advances this objective through: Choice 1 Description of the process and start and end of processes Choice 2 Graphic depiction of processes, with interfaces identified, used to facilitate analysis Choice 3 Process metric to maintain control over status of process Choice 4 Improvement of process activities Correct Choice : 2 Justification : Process configuration is a graphic depiction of processes, with identified interfaces, used to facilitate analysis. Reference: PMBOK® Guide - Fifth Edition, page 241
  • 15. Question No : 15 In your previous project, the project manager gave a lot of autonomy to the team members, which led to anarchy. The management style followed by the project manager was: Choice 1 Directing Choice 2 Laissez faire Choice 3 Delegating Choice 4 Democratic Correct Choice : 2 Justification : The project manager usually follows different leadership styles as listed below: • Autocratic: Makes decisions himself/herself; allows team members little involvement and discussion before a decision is made. • Directing: Instruct people what tasks will be performed and when and how they should be performed. • Laissez Faire: Does not interfere; team is left unsupervised which may lead to anarchy. • Democratic: Allows team to discuss issues and reach decisions, although still guides and advises. • Delegating: Delegates to team members, particularly if competent to handle tasks. • Coaching: Issues instructions and then supports and monitors. • Discussing: Two-way communication and discussion with team members. • Facilitating: Coordinates inputs from several sources before making a decision. • Supportive: Provides positive assistance and encouragement; maintains and presents a positive outlook during times of
  • 16. uncertainty; listens and encourages. • Participatory: Involve others; same as Democratic style. • Task-Oriented: Enforces task completion by deadlines. • Team-Based: Emphasizes teamwork and working well together. • Assertive: Confronts issues and displays confidence; establishes authority with respect. Reference: PMstudy.com study notes Question No : 16 In accordance with the communications management plan, you have been providing the Sponsor with status updates on a daily basis but now the Chief Financial Officer has been coming to your desk every week to request a status update on the project. What should the project manager do? Choice 1 Update the communications management plan Choice 2 Re-examine the stakeholder registry Choice 3 Ask the Chief Financial Officer to talk to the Sponsor to get status updates Choice 4 Continue providing the Sponsor with the status updates and ignore the Chief Financial Officer Correct Choice : 1 Justification : The best course of action would be to update the communications management plan to provide updates to the Sponsor and the Chief Financial Officer.
  • 17. Question No : 17 Plan Risk Responses is the process of developing options and actions to enhance opportunities and to reduce threats to project objectives. The output of Plan Risk Responses process may be: Choice 1 Expert judgment Choice 2 Project management plan updates Choice 3 Risk management plan Choice 4 Risk register Correct Choice : 2 Justification : Project documents updates and project management plan updates are outputs of Plan Risk Responses process. Reference: PMBOK® Guide - Fifth Edition, page 342 (figure 11-18) PMstudy.com comments: Option 1: This is a technique used in the Identify Risks, Perform Quantitative Risk Analysis, Perform Qualitative Risk Analysis, and Plan Risk Responses processes. Option 3: This is an output of the Plan Risk Management process. Option 4: This is an output of the Identify Risks process.
  • 18. Question No : 18 In your company, you are in the process of deciding whether to buy a product or to make it in-house. Which of the following statements about make-or-buy analysis are correct? A. Make-or-buy analysis is part of the Conduct Procurements process that can be used to determine whether a particular product can be produced cost effectively by the performing organization. B. A make-or-buy analysis should consider all related costs. C. Budget constraints may influence make-or-buy decisions. D. Buy-side of the analysis includes both the actual out-of-pocket costs to purchase the product, as well as the indirect costs of supporting the purchasing process. Choice 1 B, C and D Choice 2 A, C and D Choice 3 B, C and A Choice 4 A, B and D Correct Choice : 1 Justification : Make-or-buy analysis is part of the Plan Procurement Management process. It is a general management technique used to determine whether particular work can best be accomplished by the project team or outsourced. Reference: PMBOK® Guide - Fifth Edition, page 365
  • 19. Question No : 19 You have just started working on a project to construct a new toll highway that has been recently approved by the government. You are aware that some local residents are opposed to the construction of the highway and a group of them have been lobbying against it. Some seem to be concerned with the noise from the traffic on the highway, others with the potential that they may need to relocate due to the highway’s planned location. Which of the following would be considered valid stakeholders that should be identified and managed in your project? Choice 1 Residents of the city Choice 2 Government employees Choice 3 Lobbying group Choice 4 All of the above are stakeholders Correct Choice : 4 Justification : Stakeholders include all individuals and groups who are involved in, could impact, or be impacted by the project. All of these are valid stakeholders. Residents who live in (and near) the city will be impacted by the new highway. Government employees have already been involved in decision-making and would likely be providing further input and approvals needed throughout the project. The group of local residents lobbying against the highway should also be identified and their expectations considered. Even though they are negatively impacted by the project, they should still be identified as stakeholders and managed throughout the project. Reference: PMstudy.com comments
  • 20. Question No : 20 You are constructing a railway track, which will pass through a less populated area. All necessary government and regulatory approvals have been obtained for the project. You are aware that due to the motion of the train, there is a very low probability of houses in the vicinity developing cracks. In this context, you should: Choice 1 Stop the project Choice 2 Do nothing, since the probability of adverse consequences is minimal Choice 3 Inform the local people about the possibility of damage to their houses and preventive measures Choice 4 Teach people how to rebuild their houses with concrete Correct Choice : 3 Justification : According to PMI Code of Ethics and Professional Conduct, a certificant should assume: a. Responsibility to provide accurate and truthful communications. b. Responsibility to comply with laws, regulations, and ethical standards governing professional practice in the state/province and/or country while providing project management services. Option 3: This is the correct answer. Although the probability of damage to the houses is low, it is ethical to inform the local people and provide them all necessary assistance. Option 1: Stopping of the project is an extreme reaction, because all approvals have already been obtained. Option 2: This is unethical and violates the PMI Code of Ethics and Professional Conduct. Option 4: Teaching them to rebuild houses with concrete is beyond the scope of the project. Reference: PMI Code of Ethics and Professional Conduct
  • 21. Question No : 21 You are working as a coordinator in an organization where decisions are primarily made by the senior management. The structure of the organization you are working in is: Choice 1 Weak Matrix Choice 2 Balanced Matrix Choice 3 Functional Choice 4 Strong Matrix Correct Choice : 1 Justification : Weak matrix organizations maintain many of the characteristics of a functional organization, and the role of the project manager is more of a coordinator or expeditor. Reference: PMBOK® Guide - Fifth Edition, page 23 PMstudy.com comments: In a weak matrix organization, project manager plays the role of a coordinator or expeditor and all decisions are primarily made by the top/senior management.
  • 22. Question No : 22 You are involved in a project for manufacturing ball bearings. You notice that the quality of the ball bearings produced has deviated from the parameters specified in project management plan. In order to bring it in line with the specifications, you initiate measures, which are referred to as: Choice 1 Corrective action Choice 2 Change requests Choice 3 Defect repair Choice 4 Preventive action Correct Choice : 1 Justification : Corrective action is an intentional activity that realigns the performance of the project work with the project management plan. Reference: PMBOK® Guide - Fifth Edition, page 81
  • 23. Question No : 23 You are a project manager for a $50 million project that is highly complex and involves more than 100 people. To successfully execute the project, you decide to break it down into smaller manageable units. Which of the following processes will you use? Choice 1 Control Scope Choice 2 Collect Requirements Choice 3 Define Scope Choice 4 Create WBS Correct Choice : 4 Justification : Create WBS is the process of subdividing project deliverables and project work into smaller, more manageable components. Reference: PMBOK® Guide - Fifth Edition, page 125
  • 24. Question No : 24 Which of the following statements about the creation of duration estimates is incorrect? Choice 1 Mathematical analyses like CPM, GERT, and PERT indicate the dates on which the activity can be scheduled, given resource limits and other constraints. Choice 2 Duration compression techniques, including fast tracking and crashing can help in decreasing the project schedule. Choice 3 WBS classification allows for useful activity ordering and sorting. Choice 4 The duration of the project is the sum of the duration of all the tasks in the project. Correct Choice : 4 Justification : The duration of the project should be calculated after drawing a network diagram and determining the critical path. The duration of the project is the length of the critical path and not the sum of the duration of all the tasks in the project. Reference: PMstudy.com study notes
  • 25. Question No : 25 You have been managing a project to build a new Baseball complex and are three months into the construction. You notice some variances and would like to forecast a new EAC. You hope to get approval to adjust the Cost Performance Baseline by submitting the new EAC and justification through the Integrated Change Control process. Calculate the To-complete performance index of your project, based on this new EAC, when the actual cost of your project is $200,000, cost variance of your project is $25,000 and the budget at completion of your project is $350,000. Choice 1 1.125 Choice 2 -1.4 Choice 3 1 Choice 4 -1 Correct Choice : 1 Justification : CV = EV - AC EV = CV + AC = $25,000 + $200,000 = $225,000 CPI = EV / AC = $225,000 / $200,000 = 1.125 EAC = BAC / CPI = $350,000 / 1.125 = $311,111.11 TCPI = (BAC - EV) / (EAC - AC) = ($350,000 - $225,000) / ($311,111.11 - $200,000) = $125,000 / $111,111 = 1.125
  • 26. Question No : 26 As a project manager, you want to ensure that appropriate quality standards and operational definitions are used for your products. In this context, which of the following tools or techniques would you use to achieve this objective? A. Quality audit B. Process analysis C. Quality control measurements D. All quality planning tools and techniques Choice 1 Only A Choice 2 A and B Choice 3 A, B and D Choice 4 All of the above Correct Choice : 3 Justification : Quality control measurements are an input (not tool and technique) for Perform Quality Assurance. All the remaining are valid tools for the Perform Quality Assurance process. The Perform Quality Assurance process uses the tools and techniques of the Plan Quality Management and the Control Quality processes. Reference: PMBOK® Guide - Fifth Edition, pages 243 (figure 8-8) and 245
  • 27. Question No : 27 You have a portfolio architect in your project, who has been with the company for 30 years. She commands a lot of respect and recognition from others and is very self-confident. From a Maslow`s hierarchy of needs perspective, she has reached the phase of: Choice 1 Self-actualization Choice 2 Social Choice 3 Physiological Choice 4 Self-esteem Correct Choice : 4 Justification : Please refer to the below diagram: Reference: Project Management - A Systems Approach to Planning, Scheduling and Controlling, pages 195 and 196
  • 28. Question No : 28 Work performance reports are the physical or electronic representation of work performance information compiled in project documents intended to generate decisions or raise issues, actions, or awareness. Which of the following is NOT a common format for work performance reports? Choice 1 S-curves Choice 2 Control charts Choice 3 Tables Choice 4 Histograms Correct Choice : 2 Justification : Common formats for work performance reports include bar charts, S-curves, histograms, and tables. Control charts are a tool used in the Control Quality process. Reference: PMstudy.com comments
  • 29. Question No : 29 In your new project the objective is to develop a new drug. After doing financial analysis, your finance manager provided you with these statistics: 30% probability of success with benefits of $700,000 70% probability of failure with loss of $300,000 Based on this information, you: Choice 1 Suggest that the project should proceed. Choice 2 Suggest that the project should be stopped. Choice 3 Communicate to your senior management that you cannot take a decision whether to proceed with the project or not. Choice 4 Start working on the project and ask your finance manager for additional information. Correct Choice : 3 Justification : Expected Value of the project = Expected Value of success (0.30 x $700,000) + Expected value of Failure [0.70 x (- $300,000)] = $210,000 - $210,000 = 0 Since the Expected Value is "0", you cannot take a decision whether to continue with the project or not. Reference: PMstudy.com comments
  • 30. Question No : 30 Which of the following tools are used in the Control Procurements process? A. Payment systems B. Performance reporting C. Inspections and audits D. Procurement audits Choice 1 B, C, and D Choice 2 Only B Choice 3 Only C Choice 4 A, B, and C Correct Choice : 4 Justification : `Procurement audits` is not a tool used in the Control Procurements process. It is a tool for the Close Procurements process. All the other options are tools and techniques used in the Control Procurements process. Reference: PMBOK® Guide - Fifth Edition, page 356 (figure 12-1)
  • 31. Question No : 31 Which one of the following is not an input to the Manage Stakeholder Engagement process? Choice 1 Project Management Plan Choice 2 Change Log Choice 3 Communications Management Plan Choice 4 Organizational Process Assets Correct Choice : 1 Justification : In the Manage Stakeholder Engagement process, the Project Management Plan is not listed as an input, but instead two of its subsidiary plans – the Stakeholder Management Plan and the Communications Management Plan – are listed. The Stakeholder Management Plan provides information on how to manage and keep stakeholders involved in the project. The Communications Management Plan includes information on managing stakeholder expectations in terms of their informational needs. These are the main plans needed to Manage Stakeholder Engagement. Reference: PMBOK® Guide - Fifth Edition, page 404 (figure 13-8) PMstudy.com comments: Option 2: The Change Log has information about changes that stakeholders need to be aware of, so it is a valid input here. Option 4: Organizational Process Assets used here might include stakeholder communication requirements, change and issue control procedures, and relevant historical information from previous projects.
  • 32. Question No : 32 You are doing a project under cost-reimbursable contract where the target price was $1,200,000. Your project is nearing completion and CPI is currently 1.3. You are concerned that you will be losing money by billing for less. In this context, you should: Choice 1 Tell your buyer about the CPI as it stands today and explain the reasons for the deviation from the plan. Choice 2 Invoice for $1,500,000 because there are chances for costs being higher in a subsequent project. Choice 3 Tell the bad news to the buyer and suggest charging more from the customer. Choice 4 Add some extra features to cause "customer delight". Correct Choice : 1 Justification : As per PMI Code of Ethics and Professional Conduct, you should assume: a. Responsibility to maintain and satisfy the scope and objectives of professional services, unless otherwise directed by the customer Option 1: This is the correct answer, because it is ethical to inform the buyer about the CPI as it stands. Option 2: This is unethical because you are over-invoicing for the project. Option 3: This does not reflect the correct position. Since CPI is 1.3, you have extra money, and there is no need to ask the buyer for extra funding. Choice 4: This is also called "gold plating." We should never deliver more than what is undertaken and as approved in the project scope. Reference: PMstudy.com study notes
  • 33. Question No : 33 The dictionary meaning of authority is "power to influence or command thought, opinion, or behavior.” Your authority as a project manager is greatly dependent on: Choice 1 Support from functional managers Choice 2 Support from senior management Choice 3 Your influencing and leadership skills Choice 4 Organizational structure Correct Choice : 4 Justification : Please refer to PMBOK® Guide - Fifth Edition, page 22 (table 2-1) Reference: PMBOK® Guide - Fifth Edition, page 22 PMstudy.com comments: The most important factor for determining the authority of a project manager is the organizational structure. Depending on the organizational structure, the project manager may have high to almost total authority (as in a Projectized organization), little or none (as in a Functional organization).
  • 34. Question No : 34 The customer communicates a request for a change in your project plan. What should be your first step towards addressing the change request? Choice 1 Talk with team members to understand implications of the change. Choice 2 Communicate the change to the management to get their inputs. Choice 3 Open up a change control. Choice 4 Implement the change and communicate to the customer. Correct Choice : 1 Justification : Any time the customer requests for a change, you should: 1. Understand what kind of change is requested and talk with team members to assess the implication of the change. 2. Open up a change control if there is a formal change control mechanism. 3. Communicate the change to the management, and inform the customer about the impact of the change (e.g. increase in sizing, schedule, etc.). 4. Implement the change, if it is accepted. Reference: PMstudy.com comments
  • 35. Question No : 35 Decomposition is a valuable tool for Create WBS process. However, decomposition may not be possible for a deliverable or subcomponent if: Choice 1 The deliverable or subcomponent is very complicated Choice 2 The deliverable or subcomponent is already being produced Choice 3 The deliverable or subcomponent will be accomplished far into the future Choice 4 The deliverable is a service Correct Choice : 3 Justification : Decomposition may not be possible for a deliverable or subcomponent that will be accomplished far into the future. Reference: PMBOK® Guide - Fifth Edition, page 131
  • 36. Question No : 36 You are in the process of developing the project schedule to determine start and finish dates for project activities. Which of the following tools would NOT be used for this purpose? Choice 1 Critical path method Choice 2 Schedule compression Choice 3 Scheduling tool Choice 4 Schedule baseline Correct Choice : 4 Justification : Develop Schedule is the process of analyzing activity sequences, durations, resource requirements and schedule constrains to create the project schedule. Schedule baseline is an output for this process. The tools and techniques specified in the other options are used in the Develop Schedule process. Reference: PMBOK® Guide - Fifth Edition, page 173, figure 6-16
  • 37. Question No : 37 Given the following information, determine the EV of your project. AC = $120,000 PV = $125,000 CV = -$10,000 Choice 1 $130,000 Choice 2 $110,000 Choice 3 $90,000 Choice 4 $120,000 Correct Choice : 2 Justification : The formula to calculate CV is EV - AC, so when given both CV and AC, you can use this formula as a basis for solving for EV. CV = EV - AC EV = CV + AC EV = -$10,000 + $120,000 EV = $110,000 Reference: PMstudy.com comments
  • 38. Question No : 38 Your company manufactures bearings for the automobile industry. You have historical information on the identified errors and defects, and you would like to use this information to determine future performance. An appropriate tool which you can use is: Choice 1 Scatter diagram Choice 2 Statistical sampling Choice 3 Control chart Choice 4 Trend analysis Correct Choice : 4 Justification : Trend Analysis. An analytical technique that uses mathematical models to forecast future outcomes based on historical results. Reference: PMBOK® Guide - Fifth Edition, page 566
  • 39. Question No : 39 You are the project manager of a complicated construction project, which involves building highways in the state of North Carolina. You have several groups working with you in the project. To plan resources for this project and determine connection between activities you should preferably use: Choice 1 Staffing pool description Choice 2 Staffing management plan Choice 3 Responsibility assignment matrix (RAM) Choice 4 Organization matrix Correct Choice : 3 Justification : RAM is used to illustrate the connections between activities or work packages and project team members. On larger projects, RAMs can be developed at various levels. For example, a high-level RAM can define what a project team group or unit is responsible for within each component of the WBS, while lower level RAMs are used within the group to designate roles, responsibilities, and levels of authority for specific activities. Reference: PMBOK® Guide - Fifth Edition, page 262
  • 40. Question No : 40 The processes used in Project Communications Management are: Choice 1 Plan Communications Management, Manage Communications, and Control Communications. Choice 2 Plan Communications Management, Control Communications, and Integrated Change Control. Choice 3 Plan Communications Management, Administrative Closure, Control Communications, and Manage Communications. Choice 4 Control Communications, Manage Communications, and Administrative Closure. Correct Choice : 1 Justification : Plan Communications Management, Manage Communications, and Control Communications are the processes used in Project Communications Management. Reference: PMBOK® Guide - Fifth Edition, page 288 (figure 10-1) PMstudy comments: Integrated Change Control is done as part of the Monitoring and Controlling process. Administrative closure is done as part of the Closing process.
  • 41. Question No : 41 In your project, you have just conducted a risk data quality assessment to evaluate the degree to which the data about risks is useful for risk management. What is your next step? Choice 1 Perform a structured review of project plans and assumptions, both at the total project and detailed scope levels. Choice 2 Develop checklists to identify risks based on historical information and knowledge that has been accumulated from previous similar projects. Choice 3 Conduct planning meetings to develop the risk management plan. Choice 4 Conduct interviews to quantify the probability and impact of risks on project activities. Correct Choice : 4 Justification : Risk data quality assessment is a tool for Perform Qualitative Risk Analysis. Option 4: This is the correct answer. It refers to "Interviewing" which is a tool and technique for Perform Quantitative Risk Analysis. Perform Quantitative Risk Analysis is conducted after Perform Qualitative Risk Analysis. Option 1: This refers to Documentation Reviews which is a tool for Identify Risks. Identify Risks is conducted before Perform Qualitative Risk Analysis. Option 2: This refers to Checklist Analysis which is a tool for Identify Risks. Identify Risks is conducted before Perform Qualitative Risk Analysis. Option 3: This refers to "Meetings" which is a tool for Plan Risk Management process. Plan Risk Management process is conducted before Perform Qualitative Risk Analysis process. Reference: PMstudy.com comments
  • 42. Question No : 42 You have just signed a contract with a seller. Due to funding issues, your management decides to terminate the contract. For this purpose, you will: Choice 1 Go back to procurement planning to determine what to procure and when. Choice 2 Choose from other potential sellers. Choice 3 Follow procedures as listed in contract closure. Choice 4 Initiate procedures listed in contract change control system to define the process by which the contract may be identified. Correct Choice : 3 Justification : Early termination of a contract is a special case of procurement closure that can result from a mutual agreement of both parties, from the default of one party, or for convenience of the buyer if provided for in the contract. Reference: PMBOK® Guide - Fifth Edition, page 387
  • 43. Question No : 43 Which of the following processes is Information Management Systems a tool for? Choice 1 Plan Stakeholder Management Choice 2 Manage Stakeholder Engagement Choice 3 Identify Stakeholders Choice 4 Control Stakeholder Engagement Correct Choice : 4 Justification : Information Management Systems are used to collect, store, manage, and distribute information in various methods and formats (e.g., hard copy, electronic, tables, spreadsheets, presentations, graphical). Standard tools are used by the project manager to capture, store, and distribute information to stakeholders about project cost, schedule, and other performance data. The project manager consolidates information from several systems and distributes reports to project stakeholders. Reference: PMBOK® Guide - Fifth Edition, pages 392 (figure 13-1) and 412 PMstudy.com comments: Information Management Systems is also used in the Manage Communications and Control Communications processes which also involve gathering and reporting project information to stakeholders as planned.
  • 44. Question No : 44 The seller`s project is undertaken on contract and you are an employee of the seller. Since you had worked earlier with ABC Bank, the buyer, you happen to be aware of the evaluation criteria used in ABC Bank to select sellers. You understand that this could be a potential conflict of interest situation. How do you propose to act? Choice 1 Do nothing and continue to work as before Choice 2 Take appropriate person in ABC Bank into confidence and discuss this issue with her Choice 3 Disclose the evaluation criteria to your (seller) organization and help their business growth Choice 4 Remove yourself from the project Correct Choice : 2 Justification : Option 2: This is the correct answer. Since the evaluation criteria are proprietary information of ABC Bank, it is important for you to discuss the matter directly with the appropriate person in the ABC Bank. Option 1: This introduces conflict of interest as to whether to act or not in favor of your current employer. Option 3: This is unethical, because proprietary information of the buyer should not be disclosed. Option 4: This is an extreme step that could be taken only if required after talking to the buyer. Reference: PMstudy.com comments
  • 45. Question No : 45 Your director has appointed you as a portfolio manager in the company. Your responsibility as a portfolio manager is to: Choice 1 Select and support projects or program investments Choice 2 Manage groups of projects in a coordinated way Choice 3 Create a unique product, service, or result Choice 4 Ensure that customer requirements are satisfied through progressive elaboration of projects Correct Choice : 1 Justification : A portfolio refers to projects, programs, subportfolios, and operations managed as a group to achieve strategic objectives. Reference: PMBOK® Guide - Fifth Edition, page 9 PMstudy.com comments: Project portfolio management refers to the selection and support of projects or program investments. These investments in projects and programs are guided by the organization`s strategic plan and available resources. Option 2 refers to programs. Options 3 and 4 refer to projects.
  • 46. Question No : 46 You are the project manager for a project, which is being managed under a contract. You receive a change request from the buyer involving a government regulation. What should you do FIRST? Choice 1 Talk with team members to understand implications of the change. Choice 2 Communicate the change to the management to get their inputs. Choice 3 Open up a change control. Choice 4 Implement the change and communicate to the customer. Correct Choice : 3 Justification : Since the change request pertains to a government regulation and the project is being managed as part of a contract, it is mandatory to implement the change. The first step towards that is to activate the change control mechanism. Reference: PMstudy.com comments
  • 47. Question No : 47 As part of decomposing, you break down the project work that needs to be accomplished in the near term at a low level of WBS. However, the work planned in the future is broken down at a relatively high level of WBS. This technique is called : Choice 1 Procrastination Choice 2 Delaying tactics Choice 3 Futuristic planning Choice 4 Rolling wave planning Correct Choice : 4 Justification : Rolling Wave Planning: An iterative planning technique in which the work to be accomplished in the near term is planned in detail, while the work in the future is planned at a higher level. Reference: PMBOK® Guide - Fifth Edition, page 560
  • 48. Question No : 48 You are the project manager in the public works department, which awards contracts for constructing roads. Before selecting the sellers, you must advertise in local newspapers. This is an example of: Choice 1 Best practices in the industry Choice 2 External dependency Choice 3 Discretionary dependencies Choice 4 Mandatory dependencies Correct Choice : 4 Justification : Mandatory dependencies are those that are contractually required or inherent in the nature of the work. Mandatory dependencies often involve physical limitations, such as on a construction project where it is impossible to erect the superstructure until after the foundation has been built, or on an electronics project, where a prototype must be built before it can be tested. Reference: PMBOK® Guide - Fifth Edition, page 157 PMstudy.com comments: The use of “must” in the sentence suggests that this is a mandatory dependency.
  • 49. Question No : 49 In your project, you are aggregating the estimated costs of individual activities to establish an authorized cost baseline. For this purpose, which of the following will NOT be used as an input? Choice 1 Resource calendars Choice 2 Scope baseline Choice 3 Cost baseline Choice 4 Basis of estimates Correct Choice : 3 Justification : Determine Budget is the process of aggregating the estimated costs of individual activities or work packages to establish an authorized cost baseline. Cost baseline is an output, not an input, of the Determine Budget process. Reference: PMBOK® Guide - Fifth Edition, page 208 (figure 7-6)
  • 50. Question No : 50 In your project, you would like to generate ideas that can be linked to form organized patterns of thought about a problem. Which one of the following techniques would you use? Choice 1 Force field analysis Choice 2 Affinity diagrams Choice 3 Nominal group techniques Choice 4 Brainstorming Correct Choice : 2 Justification : Affinity diagrams are used to generate ideas that can be linked to form organized patterns of thought about a problem. Reference: PMBOK® Guide - Fifth Edition, page 245
  • 51. Question No : 51 In your software project, you have a programmer, who constantly professes to know all about project management and keeps challenging his superiors. The programmer is playing the role of: Choice 1 Aggressor Choice 2 Conflict maximizer Choice 3 Devil`s Advocate Choice 4 Dominator Correct Choice : 4 Justification : Roles that undermine project management implementation The Aggressor - Criticizes everybody and everything on project management - Deflates the status and ego of other team members - Always acts aggressively The Dominator - Always tries to take over - Professes to know everything about project management - Tries to manipulate people - Will challenge those in charge for a leadership role The Devil’s Advocate - Finds fault in all areas of project management - Refuses to support project management unless threatened - Acts more of a devil than an advocate Reference: Project Management - A Systems Approach to Planning, Scheduling and Controlling, page 181
  • 52. Question No : 52 Which of the following is not an organizational process asset that can influence the Control Communications process? Choice 1 Report templates Choice 2 Policies, standards, and procedures that define communications Choice 3 Specific communication technologies available Choice 4 The project`s budget Correct Choice : 4 Justification : The organizational process assets that may influence the Control Communications process include, but are not limited to: • Report templates; • Policies, standards, and procedures that define communications; • Specific communication technologies available; • Allowed communication media; • Record retention policies; and • Security requirements. Reference: PMBOK® Guide - Fifth Edition, page 306 PMstudy.com comments: The project`s budget is a constraint, and not part of organizational process assets. (Please note that scope, cost and time are the triple constraints for any project.)
  • 53. Question No : 53 You are evaluating the probabilities of risks and costs or rewards for each logical path of events and future decisions. You create a diagram that describes a decision under consideration and the implications of choosing one or another of the available alternatives. The diagram you have created can be referred to as: Choice 1 Simulation diagram Choice 2 Fishbone diagram Choice 3 Decision tree Choice 4 Influence diagram Correct Choice : 3 Justification : Decision tree analysis. A diagramming and calculation technique for evaluating the implications of a chain of multiple options in the presence of uncertainty. Reference: PMBOK® Guide - Fifth Edition, page 536
  • 54. Question No : 54 Which of the following is a major component in a procurement Agreement? A. Incentives B. Penalties C. Warranty D. Identified project manager Choice 1 B, C and D Choice 2 All of the above Choice 3 B and C Choice 4 A, B and C Correct Choice : 4 Justification : The major components in a contract document will vary, but will sometimes include the following: Incentives, penalties, pricing, place of delivery, warranty, etc. Reference: PMBOK® Guide - Fifth Edition, pages 377 and 378
  • 55. Question No : 55 You are the project manager for a project that involves developing a very important product for the company. While executing the project plan, you notice that there are a lot of disagreements and conflicts occurring among project team members, specifically regarding approved changes to the product. You review the Change and Issue Logs to gather some information about what the conflicts could be about. After doing this, what should be your NEXT step? Choice 1 Allow the team members to work through their disagreements without your involvement Choice 2 Ask a senior team member to help the other members resolve their issues Choice 3 Meet with all team members, listen to each perspective, and facilitate conflict management and consensus toward project objectives Choice 4 Have each team member discuss how he/she believes the changes should be made Correct Choice : 3 Justification : While the project is in executing phase, it is not uncommon for there to be conflict and disagreement among project team members. The role of the project manager is to effectively manage stakeholders and promote appropriate stakeholder engagement. It is therefore important for the project manager to have strong interpersonal and management skills. Examples of interpersonal skills include building trust, resolving conflict, active listening, and overcoming resistance to change. Examples of management skills include facilitating consensus toward project objectives, influencing others to support the project, negotiating agreements to satisfy the project needs, and modifying organizational behavior to accept the project outcomes. Option 1: The team has already been trying to work out disagreements without success so the project manager must now step in. Option 2: The project manager is ultimately responsible for managing the project team members; this should not be delegated to other team members who may themselves be involved in conflicts. Option 4: This may be a valid exercise after the project manager explores option 3 if the issues are primarily about how the changes to the product should be made.
  • 56. Question No : 56 You observe that two technical team members have been arguing constantly. You would like to ensure that personality clashes do not endanger your project. To resolve this issue, you should use: Choice 1 Leading and influencing skills Choice 2 Communication skills Choice 3 Negotiation skills Choice 4 Problem solving skills Correct Choice : 4 Justification : Problem solving skills include problem definition and decision-making. Problems may be technical (differences of opinion about the best way to design a product), managerial (a functional group is not performing according to plan), or interpersonal (personality or style clashes). Reference: PMstudy.com comments
  • 57. Question No : 57 Your project sponsor has specified that you have to complete your project within 3 months with a funding limit of $250,000. This is an example of: Choice 1 Authoritative project management Choice 2 Constraint Choice 3 Assumption Choice 4 Laissez-faire management Correct Choice : 2 Justification : Constraint is a limiting factor that affects the execution of a project or process. Constraints identified with the project scope statement list and describe the specific internal or external restrictions or limitations associated with the project scope that affect the execution of the project, for example, a predefined budget or any imposed dates or schedule milestones that are issued by the customer or performing organization. Reference: PMBOK® Guide Fifth Edition, page 124 PMstudy.com comments: Here, the project sponsor has imposed two constraints: a) completion time of 3 months and b) funding limit of $250,000.
  • 58. Question No : 58 In your current role as a project manager, you track, review, and regulate the progress of your project. Which of the following would you not use to perform these activities? Choice 1 Project management plan Choice 2 Performance reports Choice 3 Organizational process assets Choice 4 Approved change requests Correct Choice : 4 Justification : Monitor and Control Project Work is the process of tracking, reviewing, and reporting the progress to meet the performance objectives defined in the project management plan. Approved change requests is not an input to this process. Reference: PMBOK® Guide - Fifth Edition, page 86
  • 59. Question No : 59 Your company exhibited a car model in two international auto expos and obtained feedback from the global automobile industry, auto magazines, and others. The company decided to go ahead with the designing and manufacturing of the car, taking into consideration the feedback received. Which of the following methods did your company use to make this decision? Choice 1 Observation technique Choice 2 Prototype Choice 3 Requirement documentation Choice 4 Requirement traceability matrix Correct Choice : 2 Justification : Prototype is a method of obtaining early feedback on requirements by providing a working model of the expected product before actually building it. Since a prototype is tangible, it allows stakeholders to experiment with a model of the final product rather than being limited to discussing abstract representations of their requirements. Reference: PMBOK® Guide - Fifth Edition, page 116 PMstudy.com comments: Option 1: Observation technique provides a direct way of viewing individuals in their environment and how they perform their jobs and tasks to carry out the processes Option 3: Requirement documentation describes how individual requirements meet the business needs for the project. Option 4: Requirement traceability matrix gives high level requirement to more detailed requirement.
  • 60. Question No : 60 Based on the following, construct a project schedule network diagram and determine the duration of the critical path. Your project has a total of five tasks. At the beginning of the project you can simultaneously begin tasks A and C. Task A has a duration of 3 days, and task C has a duration of 4 days. When task A completes, task B can begin. Task B has a duration of 5 days. Task C is followed by task D, which is estimated at 6 days. Once task B is done, you can start task E. The duration of task E is 4 days. Task D is a predecessor to Task E. What is the duration of the critical path? Choice 1 12 days Choice 2 15 days Choice 3 18 days Choice 4 14 days Correct Choice : 4 Justification : The project schedule network diagram can be represented as shown below.
  • 62. Question No : 61 In your project, you are estimating schedule activity costs. You decide to use the bottom-up estimating technique. In this context, which of the following statements about Bottom-up Estimates is incorrect? Choice 1 Determines the cost of individual scope requirements in the scope statement Choice 2 Provides detailed costs at lowest levels that are rolled up to higher levels for reporting and tracking purposes Choice 3 Is a method of estimating a component of work Choice 4 Provide cost and accuracy, which is influenced by the size and complexity of the individual schedule activity or work package Correct Choice : 1 Justification : Bottom-up estimating is a method of estimating a component of work. The cost of individual work packages or activities is estimated to the greatest level of specified detail. The detailed cost is then summarized or "rolled up" to higher levels for subsequent reporting and tracking purposes. Reference: PMBOK® Guide - Fifth Edition, page 205 PMstudy.com comments: Scope requirements are not used for bottom-up estimating
  • 63. Question No : 62 You are managing a project to design and implement a process to manufacture components for internal combustion engines used in the automobile industry. You notice that in the past couple of days too many defects have been observed. You would like to find out whether the process is stable or unusual events are occurring in your manufacturing process. For this purpose, you should use: Choice 1 Inspection Choice 2 Pareto charts Choice 3 Statistical sampling Choice 4 Control charts Correct Choice : 4 Justification : Control charts are used to determine whether or not a process is stable or has predictable performance. Control charts can be used to monitor various types of output variables. Although used most frequently to track repetitive activities required for producing manufactured lots. Reference: PMBOK® Guide - Fifth Edition, page 238
  • 64. Question No : 63 In your project, you are determining project roles, responsibilities, and reporting relationships. Which of the following is not an input to this process? Choice 1 Enterprise environmental factors Choice 2 Organizational process assets Choice 3 Activity resource requirements Choice 4 Project organization charts Correct Choice : 4 Justification : Plan Human Resource Management is the process of identifying and documenting project roles, responsibilities, required skills, reporting relationships, and creating a staffing management plan. Inputs to this process are activity resource requirements, enterprise environmental factors, and organizational process assets. However, project organization charts are an output. Reference: PMBOK® Guide - Fifth Edition, pages 257, 260, and 265
  • 65. Question No : 64 In your project, you have created a list of identified risks and potential responses. You should document this information in the: Choice 1 Risk management plan Choice 2 Risk database Choice 3 Project plan Choice 4 Risk register Correct Choice : 4 Justification : The risk register is a document in which the results of risk analysis and risk response planning are recorded. Reference: PMBOK® Guide - Fifth Edition, page 327
  • 66. Question No : 65 You will use the Conduct Procurements process to receive bids or proposals and apply the selection criteria for selecting a provider. Which of the following tools and techniques can be used for the Conduct Procurements process? Choice 1 Procurement negotiations, bidder conferences, and independent estimates Choice 2 Procurement negotiations, contract types, and bidder conferences Choice 3 Procurement negotiations, make-or-buy analysis, and independent estimates Choice 4 Performance reporting, advertising, and independent estimates Correct Choice : 1 Justification : Procurement negotiations, bidder conferences, advertising, and independent estimates are some of the tools and techniques used in the Conduct Procurements process. Reference: PMBOK® Guide - Fifth Edition, page 371 (figure 12-4)
  • 67. Question No : 66 You are managing a large software development project which involves an external customer. According to the Scope Management Plan, the customer is expected to be verifying product deliverables when completed throughout the project. This is especially important due to the complexity of the product requirements. You have sent a few of the software modules to the customer for deliverable acceptance as scheduled; however, she appears to be busy and is slow responding to emails and voice mails. The project is starting to fall behind and product acceptance risk has increased. What should be your NEXT step? Choice 1 Schedule a meeting with the customer to discuss the issue and explore ways of increasing current engagement Choice 2 Ask the project sponsor to contact the customer and discuss the impact to the project Choice 3 Ask the customer to provide another contact to verify the deliverables Choice 4 Provide the customer with extra time to verify the modules and change the project schedule accordingly Correct Choice : 1 Justification : It is the project manager’s responsibility to effectively manage all stakeholder engagement throughout the project life cycle. Any issues that arise should be addressed promptly to limit negative impact to the project. At this point, the next step is to try to deal with the issue with the customer first by using appropriate management and interpersonal skills. Option 2: The option of involving the project sponsor can be explored if option 1 is not effective. Option 3: This is also not an immediate next step but can be explored later if the sponsor decides that her schedule cannot accommodate the demands of the project. Option 4: Allowing extra time for the customer to verify the scope could have significant impact to the project schedule and other parts of the project management plan, so this would not be the best choice at this time. Reference: PMstudy.com comments
  • 68. Question No : 67 You are a project manager in an IT company. You have recently received an offer as a project manager in a construction company offering a 25% salary hike. You have excellent technical knowledge in the IT field, but do not have much exposure to the construction industry. In this context, Choice 1 You should attend training classes related to the construction industry to get more technical expertise in the field. Choice 2 You should not take up the assignment, because you will lose out on the experience and skills gained in the IT field. Choice 3 You should take up the assignment, because project management skills required in the construction company are similar to those required in the IT field. Choice 4 You should try to get more information about project management in the construction industry and then make an informed decision about whether to take up the new opportunity. Correct Choice : 3 Justification : According to PMI, project management skills span across industries and the knowledge gained in one industry can be used in other industries. A project manager need not be technically qualified in any specific industry to succeed. Reference: PMstudy.com comments
  • 69. Question No : 68 At what stage of the project are factors like probability of successfully completing the project, cost of changes, and cost of error correction, the highest? Choice 1 Beginning Choice 2 End Choice 3 Executing Choice 4 Beginning and end Correct Choice : 2 Justification : The cost of making changes and correcting errors typically increases substantially as the project approaches completion. Reference: PMBOK® Guide - Fifth Edition, page 40 PMstudy.com notes:
  • 70. Question No : 69 As a project manager, you know that project plan development is an important element to manage projects. Develop Project Management Plan is done as part of: Choice 1 Initiating Choice 2 Planning Choice 3 Executing Choice 4 Controlling Correct Choice : 2 Justification : Develop Project Management Plan process is taken up as part of the Planning Process Group. Please refer table 3-1 (page 61) and figure A1-7 (page 428). Reference: PMBOK® Guide - Fifth Edition, pages 61 and 428
  • 71. Question No : 70 As a project manager, you are interested in creating a detailed project scope statement to clearly define what work will be performed and what work is going to be excluded. Which of the following will NOT be a part of this project scope statement? Choice 1 Project exclusions Choice 2 Work breakdown structure (WBS) Choice 3 Project deliverables Choice 4 Project assumptions and constraints Correct Choice : 2 Justification : The detailed project scope statement, either directly, or by reference to other documents, includes the following: product scope description, acceptance criteria, deliverable, project exclusion, constraints, and assumptions. However, it does not include WBS, which is created in the Create WBS process. Reference: PMBOK® Guide - Fifth Edition, pages 123 and 124
  • 72. Question No : 71 Please refer to the diagram below: What is the slack for Task 2? Choice 1 3 days Choice 2 2 days Choice 3 - 4 days Choice 4 4 days Correct Choice : 4 Justification : The two paths for this project are: Task 1→ Task 2→ Task 5 Task 1→ Task 3→ Task 4→ Task 5 The lengths of the paths are:
  • 73. Task 1→ Task 2→ Task 5 : 17 days Task 1→ Task 3→ Task 4→ Task 5 : 21 days So, the critical path is of 21 days duration. Slack in Task 2 = 21 - 17 days = 4 days Reference: PMstudy.com study notes
  • 74. Question No : 72 Your sponsor has asked you to use payback period as a selection criterion to select amongst 5 competing projects. In this context, which of the following statements related to payback period is incorrect? Choice 1 Payback period is the number of years required to get back the initial investment in the project. Choice 2 Payback period takes the discount rate into account to determine the best possible option. Choice 3 Payback period is a project selection criterion widely used in conjunction with NPV and IRR to determine the most suitable project. Choice 4 The initial investment in the project will not impact the selection criteria when payback period is used for project selection. Correct Choice : 2 Justification : Payback Period  Number of years required for an organization to recapture an initial investment.  Discount rate is not taken into account in calculations for payback period.  Project Selection Criterion: Select a project with lower payback period. Example: There are 2 projects. Project A has an investment of $500,000 and a payback period of 3 years. Project B has an investment of $300,000 and a payback period of 5 years. Using the payback period criterion, which project will you select? Answer: Project A will be selected. The fact that project B has a smaller investment than project A will not impact the selection.
  • 75. Question No : 73 You are working as a research assistant studying the growth of bacteria under different environmental conditions. Based on your experiments, you conclude that the longevity of bacteria increases as the temperature increases. What type of diagram can you use to illustrate your observation? Choice 1 Control chart Choice 2 Run chart Choice 3 Scatter diagram Choice 4 Histogram Correct Choice : 3 Justification : A scatter diagram shows the relationship between two variables. Reference: PMBOK® Guide - Fifth Edition, page 238 PMstudy.com comments: We are talking about two variables in the question, i.e., (a) temperature - the independent variable and b) longevity of bacteria - the dependent variable. The relationship between these two variables can be illustrated using a scatter diagram. This tool allows the quality team to study and identify the possible relationship between changes observed in two variables. Dependent variables versus independent variables are plotted. The closer the points are to a diagonal line, the more closely they are related.
  • 76. Question No : 74 As a project manager, you realize the importance of team development for human resource management. Which of the following is NOT a tool for the Develop Project Team process? Choice 1 Interpersonal skills Choice 2 Pre-assignment Choice 3 Training Choice 4 Ground rules Correct Choice : 2 Justification : Pre-assignment refers to the project team members selected in advance and is one of the tools and techniques used for the Acquire Project Team process. Reference: PMBOK® Guide - Fifth Edition, page 270
  • 77. Question No : 75 In your project, the risk calculations show that there is a risk of overrunning the project scope and schedule targets to levels that are beyond the threshold limits determined in the project. To bring the level of risk to a level acceptable to your organization, you should: Choice 1 Consider using contingency reserves Choice 2 Decrease the project scope and increase the project schedule Choice 3 Talk with your sponsor about cancelling the project Choice 4 Do additional risk response planning Correct Choice : 1 Justification : Contingency reserves are needed to bring the risk of overrunning stated project objectives to a level acceptable to the organization. Reference: PMBOK® Guide - Fifth Edition, page 341
  • 78. Question No : 76 In your project, the procurement statement of work (SOW) describes the procurement item in sufficient detail to allow prospective sellers to determine if they are capable of providing the product. In this context, the details of the procurement items` descriptions: Choice 1 May vary, based on the nature of the item or needs of the buyer. Choice 2 Should be at the level of work breakdown structures. Choice 3 Should be at the activity level. Choice 4 Should be at the level required in the proposal. Correct Choice : 1 Justification : The Procurement statement of work describes the procurement item in sufficient detail to allow prospective sellers to determine if they are capable of providing the products, services, or results. Sufficient detail can vary based on the nature of the item, the needs of the buyer, or the expected contract form. Reference:PMBOK® Guide - Fifth Edition, page 367
  • 79. Question No : 77 During which process would the project manager most often need to use skills that influence others to support the project and facilitate consensus toward project objectives? Choice 1 Identify Stakeholders Choice 2 Manage Stakeholder Engagement Choice 3 Plan Stakeholder Management Choice 4 Control Stakeholder Engagement Correct Choice : 2 Justification : These are examples of Management Skills which are tools for Manage Stakeholder Engagement. Reference: PMBOK® Guide - Fifth Edition, page 408 PMstudy.com comments: While the project is being executed, it is the project manager’s responsibility to ensure that all stakeholders are involved as needed to meet the project objectives. This can be accomplished through effective Management Skills.
  • 80. Question No : 78 Your company has recently been awarded a contract by the government to reconstruct houses devastated by an earthquake. In this context, the government`s role will impact your: Choice 1 Project scope baseline Choice 2 Business case and Business need Choice 3 Project charter Choice 4 Project management plan Correct Choice : 3 Justification : Option 3: Since the government is an external agency, and this is a "recently awarded" project as mentioned in the question, hence inputs (e.g. contract) from the government will help the project manager in creation of the project charter for the performing organization. Option 1: Scope Baseline includes the Scope Statement, WBS and WBS Dictionary. So, this will be created later on after the project charter is finalized. Option 2: Business Need/Business case for the project should be already established because the government has contracted out the work to your company. Option 4: Project management plan is a planning document which will be created after the project charter is finalized. Reference: PMstudy.com comments
  • 81. Question No : 79 A project manager is responsible for managing project costs and human resources. Factors like cost and staffing level for a project: Choice 1 Increase with duration of the project Choice 2 Decrease with duration of the project Choice 3 Are low at the start, peak as the work is carried out, and drop rapidly as the project draws to a close Choice 4 Cannot be determined, as they are specific to the project Correct Choice : 3 Justification : Refer PMBOK® Guide - Fifth Edition, page 39 (figure 2-8). Reference: PMBOK® Guide - Fifth Edition, page 39 PMstudy.com Comments:
  • 82.
  • 83. Question No : 80 You are managing a small project with five team members working part-time. At the beginning of every week, you orally allocate work to all the team members. This is an example of: Choice 1 Work Authorization System Choice 2 Improper planning because team members do not know in advance what needs to be done at what time Choice 3 Project time management plan Choice 4 Project flexible time management plan Correct Choice : 1 Justification : A work authorization system is a collection of formal documented procedures that defines how project work will be authorized (committed) to ensure that the work is done by the identified organization, at the right time, and in the proper sequence. Reference: PMBOK® Guide - Fifth Edition, page 567 PMstudy.com comments: The primary mechanism is typically a written authorization to begin work on a specific activity or work package. Depending on the size of the project, the design of a work authorization system would vary. For example, on many smaller projects, verbal authorizations will be adequate.
  • 84. Question No : 81 In your project, you are preparing the requirements management plan to define and document stakeholders` needs to meet the project`s objectives. Which of the following is not a component of the requirements management plan? Choice 1 Traceability structure Choice 2 WBS Choice 3 Requirements prioritization process Choice 4 Product metrics Correct Choice : 2 Justification : Components of the requirements management plan can include, but are not limited to... requirements prioritization process, product metrics that will be used and the rationale for using them; and traceability structure to reflect which requirement attributes will be captured on the traceability matrix. Reference: PMBOK® Guide - Fifth Edition, page 110 PMstudy.com comments: Create WBS process happens after the Requirements Management Plan is created.
  • 85. Question No : 82 The Trustees of a Race Track have appointed you as the Project Manager for a $400 million redevelopment project. They expect the project to be completed before the Race Date exactly 3 Years from Project Start Date. Which of the following parameters will help in determining the probability of finishing on time? Choice 1 PERT value Choice 2 CPM Choice 3 Standard deviation Choice 4 Variance Correct Choice : 3 Justification : Standard deviation is a measure that determines the probability of getting a result. Hence, it is a good indicator of the probability of completing the task on time. Reference: PMstudy.com study notes
  • 86. Question No : 83 You are the project manager for a project where your team must travel to the work site by foot. The walk is 100 miles, and is the first task on the project schedule. The total amount budgeted for this task is $4,000. If the team is scheduled to walk 20 miles per day, they should reach the work site at the end of day 5. At the end of the second day, you realize the team has only traveled 30 miles, and you have spent $2,000. Based on this, what is the SPI for your project, and the projected TCPI. Choice 1 0.8, 1.4 Choice 2 0.75, 1.4 Choice 3 0.75, 1.2 Choice 4 Cannot be determined with the given information Correct Choice : 2 Justification : Given: BAC = $4,000 AC = $2,000 PV = $1,600 ($4,000 / 5 days = $800 / day x 2 days = $1,600) EV = $1,200 ($4,000 / 100 = $40 / mile; 30 miles x $40 / mile) SPI = EV/PV = $1,200 / $1,600 = 0.75 (or 30 miles / 40 miles = 0.75) TCPI = (BAC – EV) / (BAC – AC) = ($4,000-$1,200) / ($4,000-2,000) = $2,800 / $2,000 = 1.4 Reference: PMstudy.com comments
  • 87. Question No : 84 After joining as a stand-in project manager for an ongoing project, you are informed by the team that certain features are being added to the deliverable which was not asked for by the customer, to earn customer appreciation. In this situation: Choice 1 You are concerned, because the project team is gold-plating Choice 2 You are happy, because the project will `exceed customer expectations` Choice 3 You are worried that this is going to increase the project size Choice 4 You are undecided about the increase in the quality metrics of the project Correct Choice : 1 Justification : You should be concerned because the project team is gold-plating, which is not a recommended project management practice. Please note that `adding extra functionality beyond project scope` is not recommended by PMI, since a project is supposed to deliver what is defined in its scope. Similarly, one cannot request for additional sizing for the project because the customer had never asked for the additional requirements. Reference: PMstudy.com comments
  • 88. Question No : 85 Among the various conflict resolution modes (Confrontation, Compromise, Withdrawal, Forcing, and Smoothing), which conflict resolution mode is most preferred or least preferred by project managers (answer format: most preferred, least preferred)? Choice 1 Compromise, Withdrawal Choice 2 Confrontation, Withdrawal Choice 3 Confrontation, Forcing Choice 4 Smoothing, Withdrawal Correct Choice : 2 Justification : The most preferred conflict resolution techniques adopted by project managers (in descending order of preference) are as follows: 1. Confrontation 2. Compromise 3. Smoothing 4. Forcing 5. Withdrawal Blake and Mouton have delineated five modes for handling conflicts as listed below:  Withdrawal: Retreating or withdrawal from a potential disagreement.  Smoothing: De-emphasizing or avoiding areas of differences and emphasizing areas of agreement.
  • 89.  Compromising: Bargaining and searching for solutions that bring some degree of satisfaction to the parties in a dispute. Characterized by a ‘’give and take’’ attitude.  Forcing: Exerting one’s viewpoint at the potential expense of another. Often characterized by competitiveness and a win-lose situation.  Confrontation: Facing the conflict directly, which involves a problem solving approach, whereby affected parties work through their disagreements. Reference: Project Management - A Systems Approach to Planning, Scheduling and Controlling, pages 304, 305 and 306
  • 90. Question No : 86 As a project manager, you are creating a risk management plan to describe how risk management will be structured and performed on the project. Which of the following would the risk management plan not include? Choice 1 Budgeting Choice 2 Methodology Choice 3 Trigger condition Choice 4 Risk categories Correct Choice : 3 Justification : Trigger condition is an event or situation that indicates that a risk is about to occur. Reference: PMBOK® Guide - Fifth Edition, page 566 PMstudy.com comments: Please note that trigger conditions are not discovered in the Plan Risk Management process and are not included in the risk management plan. All the other options are included in the risk management plan (PMBOK® Guide - Fifth Edition, pages 316 and 317).
  • 91. Question No : 87 As the project manager for a critical project in your organization, you must ensure that your team has the newest available technology, so you are procuring 25 custom desktop computers, printers, and updated software for the project team members. You will select a vendor and conduct negotiations with the vendor you determine best able to provide the customized computers as required. What is a key output of this process? Choice 1 Source selection criteria Choice 2 Procurement negotiations Choice 3 Procurement management plan Choice 4 Agreements Correct Choice : 4 Justification : You are currently in the Conduct Procurements process and one of the key output of this process is the Agreement. Option 1: Source selection criteria is an output of the Plan Procurement Management process. Option 2: Procurement negotiations is a tool for the Conduct Procurements process, its not an output. Option 3: The Procurement management plan in an output of the Plan Procurement Management process. Reference:PMBOK® Guide - Fifth Edition, page 356 (figure 12-1)
  • 92. Question No : 88 Issue resolution is necessary to address obstacles that can prevent the team from achieving its goals. In order to manage and resolve issues that arise during project execution, you develop an Issue Log and assign each issue to a team member to ensure there is accountability for resolving specific issues by a target date. The Issue Log is generated and updated in which Project Stakeholder Management process(es)? Choice 1 Manage Stakeholder Engagement Choice 2 Control Stakeholder Engagement Choice 3 Manage Stakeholder Expectations Choice 4 Manage Stakeholder Engagement and Control Stakeholder Engagement Correct Choice : 4 Justification : The question asks where the Issue Log is generated and updated. The Issue Log is an output of the Manage Stakeholder Engagement process. It is also an input to the Control Stakeholder Engagement process so it is used and updated there as well. Reference: PMBOK® Guide - Fifth Edition, pages 392 (figure 13-1), 408 and 411 PMstudy.com comments: Options 1 and 2: These are correct options, but it is important to read all options and go with the most inclusive option. Option 3: Manage Stakeholder Expectations is not a valid PMI process name.
  • 93. Question No : 89 Which of the following is not the responsibility of a Project Management Professional? Choice 1 Making decisions and taking actions Choice 2 Fulfilling the commitments that you undertake Choice 3 Ignoring errors and omissions Choice 4 Upholding the Code of Ethics and Professional Conduct Correct Choice : 3 Justification : It is the responsibility of a project management professional to take ownership of the decisions you make or fail to make, the actions you take or fail to take, and the consequences that result from these actions. When errors or omissions are made, the certificant should not ignore them, but should take ownership and make suitable corrections. Reference: PMstudy.com comments
  • 94. Question No : 90 Project performance must be monitored and measured regularly to identify variances from the plan. Which of the following processes does not belong to the Monitoring and Controlling Process Group? Choice 1 Validate Scope Choice 2 Control Risks Choice 3 Control Communications Choice 4 Perform Quality Assurance Correct Choice : 4 Justification : Perform Quality Assurance is a process in the Executing Process group. Reference: PMBOK® Guide - Fifth Edition, page 61, table 3-1
  • 95. Question No : 91 To know who will approve the changes in your project deliverables and documentation, you should refer to: Choice 1 Change control system Choice 2 Project plan Choice 3 Organization chart Choice 4 Resource assignment matrix Correct Choice : 1 Justification : Change control system is a set of procedures that describes how modifications to the project deliverables and documentation are managed and controlled. Reference: PMBOK® Guide - Fifth Edition, page 531
  • 96. Question No : 92 Which of the following cannot be considered a benefit of a well-constructed scope statement? Choice 1 Provides a documented basis for making future project decisions Choice 2 Develops common understanding of project scope among stakeholders Choice 3 Provides knowledge of project justification, deliverables, and objectives Choice 4 Provides a basis for time and cost estimates Correct Choice : 4 Justification : Work breakdown structure (which is a component of the scope baseline, an output from Create WBS process) helps in providing a basis for time and cost estimates. Options 1, 2, and 3 are benefits of a well-constructed scope statement. Reference: PMstudy.com comments
  • 97. Question No : 93 You are responsible for Quality Audit in an Ongoing Project. The Audit has an optimistic estimate of ten days, pessimistic estimate of sixteen days, and most likely estimate of thirteen days. Assuming a normal distribution, what is the probability that the Audit will be completed within 10 to 16 days? Choice 1 99.99 % Choice 2 99.73 % Choice 3 95.46 % Choice 4 68.26% Correct Choice : 2 Justification : Please refer to the following Six Sigma exhibit: In a normal distribution, the PERT duration (also called mean) {Pessimistic + (4* Most Likely) + Optimistic} / 6 = {16 + (4 * 13) + 10}/6 = 13 days 1 Standard Deviation (sigma)
  • 98. = (Pessimistic - Optimistic) / 6 = (16 - 10) / 6 = 1 day If the task has to be completed within 10 days to 16 days, then the probability of completion within the time frame is 99.73% (3 sigma) as shown in the Six Sigma exhibit. Reference: PMstudy.com study notes
  • 99. Question No : 94 You have calculated the projected cost performance that is required to be achieved with the remaining resources in order to meet a specified management goal. This projected cost performance is also known as: Choice 1 Performance measurement document Choice 2 To-complete performance index Choice 3 Cost baseline Choice 4 Cost performance index Correct Choice : 2 Justification : The To-complete performance index (TCPI) is a measure of the cost performance that is required to be achieved with the remaining resources in order to meet a specified management goal, expressed as the ratio of the cost to finish the outstanding work to the remaining budget. Reference: PMBOK® Guide - Fifth Edition, page 221
  • 100. Question No : 95 In your project, you recommend a specific technique to identify a problem, discover the underlying causes that lead to it, and develop preventive actions. The recommended technique is: Choice 1 Trend analysis Choice 2 Process analysis Choice 3 Risk analysis Choice 4 Root cause analysis Correct Choice : 4 Justification : Root cause analysis is a specific technique used to identify a problem, discover the underlying causes that lead to it, and develop preventive actions. Reference: PMBOK® Guide - Fifth Edition, page 247
  • 101. Question No : 96 You are the project manager of a high priority project, which will require more than 1,000 team members. During human resource planning, you would like to apply proven principles to shorten the time needed to create a human resource plan and make it effective. In this context, you will benefit if you consult an expert in the field of: Choice 1 Networking and team formation Choice 2 Human resource theory Choice 3 Organizational theory Choice 4 Cost management Correct Choice : 3 Justification : Organizational theory provides information regarding the way in which people, teams, and organizational units behave. Effective use of this information can shorten the amount of time, cost, and effort needed to create the Plan Human Resource Management process outputs and improve planning efficiency. Reference: PMBOK® Guide - Fifth Edition, page 263
  • 102. Question No : 97 Project Risk Management helps in maximizing the likelihood and impact of positive events, and minimizing the likelihood and impact of negative events in the project. In this context, Plan Risk Responses process: Choice 1 Helps in defining how to conduct the risk management activities Choice 2 Develops procedures and techniques to enhance opportunities and to reduce threats to project objectives Choice 3 Determines which risks may affect the project and documents their characteristics Choice 4 Monitors residual risks, identifies new risks, and evaluates risk process effectiveness Correct Choice : 2 Justification : Plan Risk Responses is the process of developing options and actions to enhance opportunities and to reduce threats to project objectives. Reference: PMBOK® Guide - Fifth Edition, page 309 PMstudy.com comments: Option 1: This defines the Plan Risk Management process. Option 3: This defines the Identify Risks process. Option 4: This defines the Control Risks process.
  • 103. Question No : 98 In your project, the seller is worried that the CPIF contract is reaching the point of total assumption. What is meant by thepoint of total assumption? Choice 1 Point where share ratio becomes irrelevant Choice 2 Point where risk registers need to be updated Choice 3 Point where buyer assumes all the risk Choice 4 Point where seller decides not to do the project any more Correct Choice : 1 Justification : Point of total assumption refers to the point where the costs have to be incurred by the seller herself when they have exceeded the ceiling limits stipulated in the contract. Hence, share ratio ceases to be relevant. Reference: PMstudy.com study notes
  • 104. Question No : 99 You are working with your team to execute a project which involves implementation of 50 new Base Transceiver Station (BTS) towers throughout remote areas of the country in order to improve wireless communication services. The project involves many internal and external stakeholders which you have been managing throughout. Current schedule performance is 1.3 and cost performance is 1.1 and there are no pressing issues that require escalations at this time. The sponsor is a very high-level executive in the company who fully supports the project. However, he seems quite nervous these days and has showed up at the past two team status meetings during which he diverted the team discussion away from the usual agenda to issues that did not involve the project team. What is the best NEXT step for you to pursue? Choice 1 Speak with the sponsor separately to discuss his present concerns and offer to provide any other required information outside of the team status meetings. Choice 2 Since the sponsor is a high-level executive, you should allow him to attend the meeting and address his concerns there. Choice 3 Ask the sponsor not to attend any more meetings. Choice 4 Ask the sponsor to submit his issues prior to the meeting so you can add them to the Issue Log and the meeting agenda. Correct Choice : 1 Justification : The project sponsor is a very valuable stakeholder to the project since he/she is accountable for enabling project success. Some sponsors may be over- or under-involved in projects which could adversely impact the project’s objectives. In this case, the sponsor is causing some distraction for the project team members by attending team meetings and bringing up issues that should not be part of the regular status meeting. The project manager should first have a discussion with the project sponsor to understand his present concerns and offer options for him to get any information he needs instead of attending regular team status meetings. It is the project manager’s responsibility to manage stakeholders to ensure the project’s success and to also ensure that they are all engaged when appropriate. Option 2: Although the sponsor is a senior manager, he does not need to attend regular team status meetings, but rather should be involved when issues need to be escalated, or when required for authorizing changes, phase-end reviews, very high risks, etc. Option 3: The sponsor does not usually need to attend team meetings but this option is a bit drastic. There are times when
  • 105. the sponsor may want to check in and provide support to the project team so he may occasionally attend a meeting. Also it would not be a good idea for the project manager to ask the sponsor not to attend any more meetings as the authority of the sponsor is usually above that of the project manager. Option 4: It’s always best to include all issues to be discussed in the meeting on an agenda; however, that’s not the real problem in this situation and the issues being brought up by the sponsor are not relevant to this meeting. Reference: PMstudy.com comments
  • 106. Question No : 100 You have joined a company as a project manager, and although you maintain the professional conduct expected of you, it is not reciprocated by the other employees. The BEST course of action for you would be to: Choice 1 Maintain the same conduct Choice 2 Change your behavior and be one among the other employees Choice 3 Complain to the higher authority Choice 4 Ignore others` behavior Correct Choice : 1 Justification : As a project manager, you are expected to behave as befitting a professional project management certificant, even when such conduct is not reciprocated by your colleagues. This is one of the major tenets of the Code of Ethics and Professional Conduct prescribed by PMI. Reference: PMstudy.com comments
  • 107. Question No : 101 As a project manager, you are aware that project management process groups are linked by their objectives. Planning process group outputs including the project management plan become inputs for project implementation. In this context, which of the following statements is inaccurate? Choice 1 Process groups are non-overlapping activities that occur with varying intensity throughout the project. Choice 2 If the project is divided into phases, the process groups interact within a project phase and may also cross over to other phases. Choice 3 Not all processes will be needed on all projects and not all of the interactions will apply to all the projects or process groups. Choice 4 Among the process groups and their processes, the process outputs are related and have an impact on the other process groups. Correct Choice : 1 Justification : The Process Groups are seldom either discrete or one-time events; they are overlapping activities that occur throughout the project. The output of one process generally becomes an input to another process or is a deliverable of the project, subproject, or project phase. Reference: PMBOK® Guide - Fifth Edition, page 51 PMstudy comments: Also, please refer to PMBOK® Guide - Fifth Edition, page 78, table 4-1.
  • 108. Question No : 102 Perform Integrated Change Control process requires coordinating changes across knowledge areas. When a proposed schedule change occurs, which of the following will not be affected? Choice 1 Cost Choice 2 Quality Choice 3 Staffing Choice 4 Communications Correct Choice : 4 Justification : A proposed schedule change will often affect cost, risk, quality, and staffing. Usually, communications are not impacted if there is a schedule change in the project. Reference: PMstudy.com comments
  • 109. Question No : 103 You are the project manager for an initiative to release a new product in the market. But because of government regulations, you will have to make some changes to the requirements documentation and the WBS. The changes made in the requirements documentation are reflected in the: Choice 1 Project document updates Choice 2 Work breakdown structure Choice 3 Project plan Choice 4 Project charter Correct Choice : 1 Justification : Project Document updates: If approved change requests result from the Create WBS process, then the requirements documentation may need to be updated to include approved changes. Reference: PMBOK® Guide - Fifth Edition, page 132
  • 110. Question No : 104 Of the following documents, all of which are updated during the Control Schedule process, which is NOT a part of the project management plan? Choice 1 Schedule baseline Choice 2 Cost baseline Choice 3 Schedule management plan Choice 4 Schedule data Correct Choice : 4 Justification : Elements of the project management plan that may be updated include, but are not limited to, schedule baseline, schedule management plan, and cost baseline. Schedule data is the project document that gets updated as an output to the Control Schedule process. Reference: PMBOK® Guide - Fifth Edition, page 191 PMstudy.com comments: Schedule data is a project document, but all baselines/plans are part of the project management plan.
  • 111. Question No : 105 Resource calendars provide information on a specific resource or a category of resources. They show how a project team member might be unavailable (on vacation or in a training program) or how a labor contract can limit certain workers to certain days of the week. Resource calendars are valuable inputs to: Choice 1 Develop an approximation of the monetary resources needed to complete project activities. Choice 2 Aggregate the estimated costs of individual activities or work packages to establish an authorized cost baseline. Choice 3 Manage the actual changes when and as they occur. Choice 4 Monitor work performance against funds expended. Correct Choice : 2 Justification : Determine Budget is the process of aggregating the estimated costs of individual activities or work packages to establish an authorized cost baseline. Resource calendars are inputs to this process. Reference: PMBOK® Guide - Fifth Edition, page 208 (figure 7-6) PMstudy.com comments: Option 1 refers to the Estimate Costs process; options 3 and 4 refer to the Control Costs process.
  • 112. Question No : 106 `Cost of quality` includes all costs incurred over the life of the product by investing in meeting requirements. In this context, which of the following is NOT a ‘cost of quality’? Choice 1 Opportunity costs Choice 2 Cost of poor quality Choice 3 External failure costs Choice 4 Appraisal costs Correct Choice : 1 Justification : Cost of quality includes all costs incurred over the life of the product by investment in preventing non-conformance to requirements, appraising the product or service for conformance to requirements, and failing to meet requirements (rework). Failure costs are often categorized into internal (found by the project) and external (found by the customer). Failure costs are also called cost of poor quality. Reference: PMBOK® Guide - Fifth Edition, page 235 PMstudy.com comments: Opportunity costs are not included in the cost of quality.
  • 113. Question No : 107 You are the project manager in an organization, so all your team members report to you. Managing a team is always a challenge and a project manager needs to focus on: Choice 1 Communication Choice 2 Observation Choice 3 Influence Choice 4 Assessment Correct Choice : 1 Justification : Team management involves a combination of skills with special emphasis on communication, conflict management, negotiation, and leadership. Reference: PMBOK® Guide - Fifth Edition, page 280
  • 114. Question No : 108 If there is a fire, the risk response plan developed is to use a fire extinguisher. If the fire extinguisher cannot take care of the fire, you call in a fire engine – calling in the fire engine is an example of: Choice 1 Secondary risk Choice 2 Residual risk Choice 3 Fallback Plan Choice 4 Work around Correct Choice : 3 Justification : Several risk response strategies are available… A fallback plan can be developed for implementation if the selected strategy turns out not to be fully effective or if an accepted risk occurs. Reference: PMBOK® Guide - Fifth Edition, page 343
  • 115. Question No : 109 The following is the data for a CPIF project you are managing: Target cost is $100,000; Actual cost is $80,000 Target fee is $20,000; Maximum fee is $25,000; Sharing ratio is 60:40. What should be the final price of the contract? Choice 1 $100,000 Choice 2 $108,000 Choice 3 $105,000 Choice 4 $92,000 Correct Choice : 3 Justification : Target cost (TC) = $100,000 Target fee (TF) = $20,000 Maximum fee = $25,000 Sharing ratio = 60:40 Actual fee (AF) = {(TC - AC) * SSR} + TF = {($100,000 - $80,000) * 40%} + $20,000 = $20,000 * 40% + $20,000 = $28,000 Although the actual fee is more than the maximum fee, the maximum fee ($25,000) only is payable. So, final price = AC + AF = $ 80,000 + $ 25,000 = $ 105,000
  • 116. Question No : 110 Which of the following statements about project stakeholders is not correct? Choice 1 Stakeholders influence over the final characteristics of the product is usually highest at the beginning of a project. Choice 2 Stakeholders may passively or actively detract from the success of the project. Choice 3 Stakeholder identification is a continuous process throughout the entire project life cycle. Choice 4 Stakeholders’ levels of responsibility and authority remain the same throughout the project’s life cycle. Correct Choice : 4 Justification : Stakeholders have varying levels of responsibility and authority on a project, but this can change throughout the project life cycle; so option 4 is the “not correct” statement. Option 1: The ability of stakeholders to influence the final characteristics of the project’s product (without significantly impacting cost), is highest at the beginning of the project and generally decreases throughout the project life cycle. Options 2 and 3: These are both correct statements as per the PMBOK® Guide -Fifth Edition, page 31. Reference: PMstudy.com comments