2. Catch the Energy
People are afraid of the future, of the
unknown. If a man faces up to it, and
takes the dare of the future, he can
have some control over his destiny.
That’s an exciting idea to me, better
than waiting with everybody else to see
what’s going to happen.
2
4. Love what you do
“Fish!” is based on Pike Place Fish Market in
Seattle, WA.
Over 75% of adult wake time is spent doing
work-related activities
People ought to enjoy work and be energized
by it.
“Fish!” motivates employees. 4
6. Fish – The Concept
“Fish!” is a parable , an invented story
about finding
the deep source of energy, creativity, and
passion
that exists inside each of us by learning to
love what
we do, even if at the moment we may not
be doing
exactly what we love.
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11. Choose your attitude
There is always a choice about the way you
do your work, even if there is not a choice
about the work itself.
Call a meeting and speak from the heart.
Find a message that communicates the
notion of choosing your attitude in a way that
everyone will understand and personalize.
11
13. Be There / Be Present
Be fully engaged in your work.
Take time to “smell the roses”.
Make the most of each day.
Let life have dignity and meaning for you.
13
15. Make Their Day
Engage people and welcome them to join in.
Be inclusive.
Focus your attention on ways to make
another person’s day positive.
Create goodwill and energy.
15
17. The Belief…
As you enter this place of work, please
choose to make today a great day.
Your colleagues, customers, team members,
and you yourself will be thankful.
Find ways to play . We can be serious about
ourselves.
17
18. Never doubt that a small group of thoughtful,
committed citizens can change the world.
Indeed it is the only thing that ever has.
- Margaret Mead
18
Notes de l'éditeur
Start with the VCD on Pike Place Market
John Glenn - In 1959, NASA selected him as one of the first seven astronauts in the U.S. space program. On February 20, 1962, atop an Atlas rocket, he rode into space and piloted the Friendship 7 spacecraft around the globe three times, becoming the first American to orbit the earth. John Glenn, the pilot and hero, soon found NASA's plans for him did not include another flight assignment. While he continued to serve as an advisor to NASA until 1964, his interests increasingly turned to public affairs. Encouraged by Bobby Kennedy to seek public office, Glenn retired from the Marine Corps as a colonel the following year to run for the United States Senate. Astronaut Glenn now became Senator Glenn.
Trainers: Read “Flinging Fish for Profit” for your reference. This will give you a brief story of the Pike Place Fish Market.
Suggest ways in which TechM can implement “Play” at work.
Trainer’s note – Divide participants into groups of 4/5 and ask them to do role plays on “Choosing your attitude”.
Trainer note: Read out the 2 caselets “Small Bites – be there” in class Talk about the difference between the 2 caselets. All participants now sit in a circle and share moments they displayed that they can “Be there” for someone at work or at home.
Trainer note: give the case study “Driven to Serve Others” to participants in groups of 4/5. Let them read the caselet. Let them answer the question - Think of ways in which you can make your customer’s day – internal and external.
Margaret Mead - US anthropologist & popularizer of anthropology
