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Mobile Report
MARCH 2013
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 A MONTHLY SNAPSHOT OF
MOBILE NEWS, VIEWS, EVENTS
 & DEVELOPMENTS LOCALLY
       AND ABROAD
HOW TO USE THIS REPORT


    This report is intended as an easy-to-reference tool
 It is a resource that allows you to easily flip through in your
own time – and not to necessarily read it from front-to-back
CONTENTS

» Executive Summary
» Section 1: Mobile Landscape
»   Section 2: Mobile Devices and Operating Systems
»   Section 3: Mobile Networks
»   Section 4: Social Networks
»   Sources and Contacts
Executive Summary
EXECUTIVE SUMMARY
»   More and more brands are building “second screen” apps and sites to bridge the gap between TV and mobile usage. In
    South Africa, mobile is already considered the first screen, with many spending more time on their mobile phones than
    watching TV.
»   In a post-PC era, consumers carry mobile devices for up to 16 hours a day. For this reason, mobile searchis a huge driver
    of conversions. A study by Google and Nielsen has proven that because of the convenience and immediacy, mobile search
    can trigger, on average, at least two follow-up actions.
»   Lean Start Up was a hot topic at this years SXSW. In an unpredictable, fast paced environment, this methodology is helping
    big brands to get their products out quickly, while experimenting and learning from their customers.
»   A key trend from the recent Mobile World Congress is enterprise-driveninnovationwhereby organisations invest in
    entrepreneurs to develop ideas for their brands from untested environments and untested platforms. Mobility is also a key
    driver of this trend as changing mobile lifestyles affects the way people live and conduct business.
»   Smartphones are expected to outsell feature phones for the first time in 2013, while tablets are set to explode in emerging
    markets as the their hunger for smart connected devices continues to grow and the increasing availability of affordable
    devices makes them more accessible.
EXECUTIVE SUMMARY
»   Absa made a big announcement that it is ready to launch its long awaited banking app to the public on 10 April 2013. Absa is
    the last of the “big four” consumer banks to launch a smartphone banking app. Hot on Absa’s heels is Investec, who is also
    set to launch its own smartphone banking app 5 days before Absa on 5 April 2013.
»   Samsung unveiled the new GalaxyS4 with an array of innovative features, taking mobile handsets to the next level. Launch
    details are yet to be confirmed but it is believed that it could be available from April 2013.
»   Telkom made a big announcement with the launch of Telkom Mobile, and unveiled a new logo. Telkom Mobile will
    become the umbrella brand for the group’s mobile business and 8ta will remain a sub-brand.
»   Telkom also said that its 4G/LTE broadband products were nearly ready for launch, Vodacom became the first network in
    SA to offer LTE services for prepaid customers, and MTN is set to charge a subscription fee to access its LTE network.
»   Mxit reveals its true numbers with the latest stats showing that Mxit has 4.5 million active users in SA over a seven day
    period and 2.8 million users in a one day period.
»   YouTube hit one billion monthly users and Twitter celebrated its 7th birthday.
»   To mark Mandela Day and Madiba’s 95th birthday, Nelson Mandela’s grandchild will be launching Mandela.is, a social
    network built around the idea of giving to the community.
SECTION 1



Mobile Landscape
TABLETS SET TO EXPLODE IN
    EMERGING MARKETS
    »     Tablets use is set to rapidlyescalate in emerging markets as their hunger for
          smart connected devices continues to grow.
    »     According to tech research company IDC, the smartconnected device
          volume in emerging markets grew by 41.3% in 2012 with the tablet volume
          growing by 111.3% and smartphone volume by 69.7% yearon year. Desktop
          and portablePC shipments meanwhile shrank by 3.8% and 0.8%
          respectively.
    »     The upward growth of tablets and smartphones in emerging markets is likely
          being driven by the increasing availability of affordabledevices among
          populations with increasing amounts of disposableincome. That kind of
          growth is less surprising when you bearin mind that, aidedby huge numbers
          of cheap, locally producedAndroid devices, China has alreadyovertakenthe
          US to become the world’s largest smartphone market. India and Brazil
          meanwhile aren’t far behind.



Source: Memeburn , 27 March 2013
WHY THE "SECOND SCREEN"
    INDUSTRY IS SET TO EXPLODE
    »     Watching television while also using a smartphone or tablet is one of the most
          popularleisure activities of the mobile era.
    »     The mobile industry is working hard to create mobile apps and sites that
          relate to what's on TV, in orderto capitaliseon this behavior.
    »     This approachis often referred to as the "second screen," the idea being that
          the tablet or smartphone becomes a TV companiondevice, allowing for
          addedlevels of interactivity— whether on social networks or dedicated
          second screen appsand sites that complement on-air content.
    »     Second screen appsand sites are bridges. They bring together the powerful
          but increasingly fragmented world of television media,and the fast-growing
          but still undeveloped digital realm. For TV-centric advertisers and content
          producers,second screen provides a channel through which to test out digital
          strategies while still remaining tied to familiarterritory.



Source: Business Insider 27 March 2013
MOBILE TO REPLACE TV AS 1ST
    SCREEN OF CHOICE
    »     The latest in-depth TREND. Dissect report on mobile, entitled, ‘The First
          Screen’, co-sponsored by Prezence Digital and M&C SaatchiMobile, asks
          whether marketersare doing enough with mobile; whether mobile is being
          properly integrated into brandcampaigns; what is the key to great mobile
          content and creative; and where the opportunities lie for brands in the future?
    »     Mobile is alreadythe first screen for many of us and will be the first screen for
          most of the world’s population, particularlythe way it is being integrated with
          television viewing. Yes, TV is still the first screen and mobile the second
          screen for many, particularlyin their leisure time after hours, but it won’t be
          for long.
    »     With integration and further innovation in this space, there will be no
          difference as TV’s are integrated with our mobile phones and mobile devices
          include television.
    »     There is still a disconnect between agencies, media owners and marketers,
          which are all struggling to understand and optimise the new marketing
          channels and technologies.
Source: Marklives.com 20 March 2013
MOBILE SEARCH MOMENTS
    STUDY
    »     Google and Nielsen conducted a study to help understand how mobile drives
          conversions through search.
    »     Here is a summary of key findings:
            –    Context-driven: at home, vs. in-store, vs. on the go, etc. Mobile search is
                 always on, happening on the go (17%) at home and at work (77%)
            –    Action-oriented:“find more information”, “book a table”, “share with your
                 friends”, etc.. 3 out of 4 mobile searches trigger follow up actions, whether it
                 be further research, a store visit, a phone call, a purchase or word-of-mouth
                 sharing. On average,each mobile search triggers nearly 2 follow-up actions
            –    Convenience and immediacy:right here, right now, at a click of a button.
                 Mobile search triggered follow-up actions also happenvery quickly. 55% of
                 conversions (store visit, phone call or purchase) happenwithin an hour




Source: Google, March 2013
SXSW: LEAN STARTUP FOR BIG
    BRANDS
    »     Eric Ries’s Lean Startup methodology was one of the hottest discussion
          topics of 2012 and was backagain this year at SXSW with a whole day of
          panels. Central to this line of thinking is the Minimum Viable Product (MVP),
          which represents a startup’s first test to judge the customer's interest in their
          offering, with a rough, often flawed version of their product. This strategy
          helps companies avoid early investment in unproven products or
          technologies and ensures efficient use of precious capital,all going directly
          towards iteratively rebuilding the MVP into what will eventually be the
          company’s core offering.
    »     Ries positions his methods as useful to both entrepreneurs and those looking
          to innovate from within established organisations. And, while an
          entrepreneurial attitude and management-style can bring a lot of value to an
          incumbent company,the considerations for the launch of an innovative
          enterprise differ dependingon the context. This year at SXSW, the Lean
          Startup stage welcomed a number of successful entrepreneurial test cases
          that exemplified a number of overlaps and differences for innovation at
          startups vs. established brands.

Source: Design Mind, 10 March 2013
WATCH OUT FOR ENTERPRISE-
    DRIVEN INNOVATION
    »     Large organisations with extensive reach and the means to finance
          innovation are investing in entrepreneurs to take their brandsto new places.
          This was one of the key insights revealed during the recent Mobile World
          Congress in Fira Gran Via,Barcelona,says Angus Robinson, Director of
          Mobile for NATIVE.
    »     Mondelez International and Unilever are among the big names putting
          money asideto get entrepreneurs innovating about their brands.Keith Weed,
          Chief MarketingOfficer of Unilever, said Unilever does not have all the
          answers for taking its brands into the future and is calling on entrepreneurs to
          bring innovative ideas focused on its brandsto the table.
    »     “There’s no denying that innovation is going to be the buzz word for this year.
          Organisations that are not investing in, embracingand adaptingto these
          innovations will find themselves playingthe catch-up game. It’s an exciting
          time for entrepreneurs and creative thinkers,” concludes Robinson.



Source: NATIVE, 20 March 2013
MOBILITY IS CHANGING THE
    WAY WE LIVE: HERE’S HOW
    »     The momentum has shifted steadily in favour of gadgets and services that are
          portableor mobile and those that deliver networking capabilitiesand
          entertainment. And that’s changing the way we live in profound ways that you
          might not have even noticed yet.
    »     According to tech research company Gartner,the most profound changes
          are occurring in the way people organise their lives and the spaces they live in.
    »     Early adopters tend to leave the home laptop in the bag and are abandoning
          the home office in favour of the lounge room couch or bedroom to do online
          activities in a more comfortable environment using a tablet or smartphone,”
          says Nick Ingelbrecht, research director at Gartner.
    »     “This early adoptertrend is becoming mainstreamconsumer behaviour”,
          says Ingelbrecht. “Consequently, technology and service providers are faced
          with no alternative but to innovate for mobility. If they do nothing, they face a
          potential train wreck as consumers abandongadgets, services and
          applicationsthat do not fully support changing mobile lifestyles.”

Source: Memeburn , 15 March 2013
MOBILITY EXTENDS THE
    REACH OF THE BUSINESS
    »     Mobility enjoys such acceptance in the marketthat many new enterprise
          applicationsare now built for mobile access first and for other devices only as
          additionalchannels.
    »     In short, mobile is the majorgrowth area of the moment; and the success of
          appsthe reason for its popularity. Unlike Internet-enabled enterprise mobility,
          appsoffer a far more streamlined, tap-once experience.
    »     The most obvious call for enterprise mobility is from companies with field
          workers such as sales reps, work-from-home staff or roving employees.
          Mobile also offers much more opportunity for self-service, for instance flight
          check-ins, hotel room bookings or reservations. Airline ground staff can
          check online seating plans on tablet devices while on-board the aircraft.
    »     With mobility increasing its advancein the enterprise it is important to
          seriously consider the implications of issues like the bring-your-own-device
          (BYOD) trend and the demandsit places on security and systems
          management.

Source: Realmdigital, 25 March 2013
'HAPPINESS' MOBILE APP TO
    TRACK EMPLOYEE MORALE
    »     JWT in Indonesia launched an in-house mobile "Happiness App." According
          to Kevin Mintaraga,CEO of XM Gravity in Jakarta,"both online and offline
          experience have to work together."
    »     One reason Mr. Mintaragastarted the appwas that he no longer has time to
          hold twice-a-year,hour-long sessions with each employee to see how work
          is going. He did it when his company had only six people, but now it's at 135.
    »     The app's"Mood" function asks users to choose from nine emotions,
          including excited, challenged, madand stressed. The "News" function
          includes not only internal notes about the annual companytrip, but
          announcements about free ice creamin the pantry and polls to choose which
          film to screen at office movie night. Going forward, it could be used in ways
          such as introducing new employees in a short video.
    »     The agency aims to use the app to mobilise its own people to help spread
          social media campaignsthey have done for clients.


Source: Adage, 15 March 2013
MOBILE BANKING IS STILL
    WAITING TO TAKE OFF
    »     The growth of mobile money will continue at a rapid rate this year, global
          mobile industry body GSMAsaid in a recently released report titled The
          Economy of Mobile 2013.
    »     GSMA said in its mobile bankingreport that the prohibitively high cost of a
          traditional,physical bankbranch and the lack of other basic infrastructure,
          such as point-of-sale terminals, have until recently madethe provision of
          such services impossible to a significant section of the world’s population.
    »     MTN and Vodacomand banks have some form of mobile paymentand
          bankingservices that they provide to their customers. However, despite the
          roll-out and investment madeby companies,GSMA counted six mobile
          money services that have more than 1-million active customers globally,
          three of which crossed the "1-million active" barrierduring last year.
    »     According to the report, there are 3.2-billion mobile customers globally. A
          further 700-million subscribers are expected to be addedby 2017 and the 4-
          billion markto be passed in 2018.

Source: Mobile Money Africa, 20 March 2013
ABSA FINALLY READY TO
    LAUNCH BANKING APP
    »     Absa has announced that it’s finally ready to launch a smartphone banking
          app,sometime after its competitors. The bank,which is a subsidiaryof
          BarclaysBank, has sent out media invitations confirming an official 10 April
          launch date.
    »     ABSA is the last of the “big four” consumer banks in South Africa to launch a
          smartphonebanking app.First National Bank (FNB) led the way by launching
          its app in mid 2011, while StandardBank and Nedbanklaunched theirs within
          a couple of days of each other in mid 2012.
    »     At this stage it’s unclear which platforms the Absa app will launch on first. It’s
          a fairly safe bet however that there will be iOS, Android and BlackBerryapps
          from the get go.
    »     It’s also unclear what features the appwill launch with, although it will have to
          come up with something fairly innovative if it wants to be competitive in the
          space.That’s especially imperative if the bankis to reverse its trend of losing
          customers.

Source: Memeburn , 28 March 2013
BROADBAND FOR ALL IN SA:
    CISCO TO HELP
    »     A public-privatepartnership is the only way to ensure that all South Africans
          will get access to broadbandby 2020, as envisaged by the Department of
          Communications. This is according to Alpheus Mangale,ManagingDirector
          of Cisco South Africa.
    »     Speakingat the Cisco Expo South Africa 2013, Mangalesaid that they are
          committed to assist government in the development of ICT policies that aid
          the accessibility and adoptionof ICT.
    »     One of the government projects which Cisco is particularlykeen to boost is
          the planto provide all South Africans with broadbandaccess by 2020.
    »     To achieve this, said Mangale,will require a public-privatepartnership where
          government makes it easy for telecoms operators to invest in networks,
          especially in rural areas.
    »     The biggest challenge, said the Cisco SA MD, is to get operators to invest in
          rural telecoms networks which are not profitable. Here, he said,government
          should step in to makesuch investments more attractiveto operators.
Source: MyBroadband, 10 March 2013
YOUNGER CONSUMERS ACCOUNT
    FOR ¾ OF SA’S INTERNET USERS
    »     Only one-third of South Africa’s populationused the internet in 2012,
          accordingto a December report from the South African Network Society
          Project (SANSS) at the University of Witwatersrand, conducted by Research
          ICT Africa (RIA).
    »     The makeupof internet users in South Africa skews extremely young. The
          study found that nearly three-quarters of the total internet population were
          between the ages of 15 and 34. Unsurprisingly, internet users were also
          more likely to be wealthy; almost three out of five internet users came from
          the middle- to high-income range. Still a notable two out of five internet users
          were low income or lived below the poverty line, suggesting that the internet
          is beginning to reach a wider swath of the country.
    »     As in other developing internet markets,access is primarily on mobile
          phones. The report put ownership of internet-capable mobile phones at 15.7
          million vs. 6.4 million consumers who owned a computer. Not all owners of
          internet-capablemobile phones have internet access on the devices, but
          propensity to access via mobile is much higher among these users.

Source: eMarketer, 25 February 2013
HOW DO SOUTH AFRICANS
    SPEND THEIR TIME ONLINE?
    »      Can you believe South Africans spend more time on their mobiles than they
           do watching TV, listening to the radio,or reading newspapers and
           magazines?
    »      A new report examining the habits of South African’s Internet users shows
           that non-digital media are losing ground to online channels; this is according
           to a report commissioned by the Digital Mediaand Marketing Association
           (DMMA). The survey was conducted among 2,263 South African Internet
           users between 21 Septemberand 5 October 2012.
    »      The report is meant to assist advertisers in understanding South African
           online consumers better. A full 95% of respondents said they used the
           Internet mainly for e-mail, while 84% used it for web browsing, and a
           whopping 78% madeuse of social networks.




Source: Digitlab , 4 March 2013
SECTION 2


Mobile Devices &
Operating Systems
SMARTPHONES TO OUTSELL FEATURE
    PHONES IN 2013 FOR FIRST TIME
    »     For years, analysts have been predictingthat smartphones would one day
          supplantbasic feature phones in terms of worldwide sales, and that day is
          expected to finally come in 2013.
    »     MarketresearcherIDC estimates that manufacturers will ship 918.6 million
          smartphones in 2013, which is about50.1% of the industry's total shipments.
          This number is expected to grow to 1.5 billion in smartphone shipments by
          the end of 2017, which will be represent about two-thirds of the total cell
          phone shipments.
    »     IDC says there are two main reasons why smartphones -- which can surf the
          Web, access e-mail, act as GPS navigation devices, and check you into your
          favorite coffee shop via dozens of social media apps-- are so popularright
          now. The most importantis the fact that prices have fallen dramatically
          across the globe on smartphones. But also importantis the fact that carriers
          around the globe are starting to deploy faster 4G, or fourth generation,
          cellular networks.


Source: CNET, 4 March 2013
APPLE BETS AUGMENTED REALITY WILL
    DRIVE NEXT WAVE OF MOBILE GROWTH
    »     Apple has been awardeda new patent related to an augmented reality
          system, makingit the latest handset manufacturer to place a bet that the
          technology will play a key role in next generation mobile experiences.
    »     Google, Nokia and Samsung, as well as marketers,are also supporting
          augmented reality in order to get ahead of what is expected to be a significant
          wave in consumer demandfor these experiences. While the technology is
          still in the early stages, the expectation is that it will play a bigger role going
          forward in how consumers access a variety of types of content.
    »     “As mobile industry transitions from keypadto touch screen as the new
          interaction mechanism, Augmented Reality based interaction will drive the
          next wave of growth ,” said Neil Shah, senior analyst for the global wireless
          practiceat Strategy Analytics, Newton, MA. “As a result, companies such as
          Google, Apple and Samsung are investing in this area.




Source: Mobile Marketer, 20 March 2013
SAMSUNG GALAXY S4
    OFFICIALLY UNVEILED
    »     Samsung unveiled the Samsung GalaxyS4 at the Samsung Unpackedevent it
          held in New York . As usual many rumours were confirmed while many others
          were refuted.
    »     Among the features whose details leaked before the Samsung event include
          SmartScroll, SmartPause, Air View and Air Gesture
    »     Features announced at the event that didn’t make it into “leaks” include Dual
          Camera,S Translator, Samsung Knox and Group Play
    »     Other hardwarefeatures not listed above include an infrared (IR) LED that offers
          television remote control functionality, similar to that announced for the HTC One
          earlier this year.
    »     The SamsungGalaxy S4 also include a temperature and humidity sensor, as well
          as an IR gesture sensor, Samsung said.
    »     The Long Term Evolution (LTE) model of the device would be availablea bit later
          this year,Samsung said.

Source: MyBroadband, 15 March 2013
THE STATE OF THE
    SMARTPHONE WAR POST-S4
    »     The unveiling of the long-awaited Galaxy S4 by Samsung has upped the ante
          in the alreadyhighly-competitive smartphone space – which has long been
          called a two-horse race at the top, between Samsungand Apple.
    »     Following Apple marketing chief Phil Schiller’s uncharacteristic “trash
          talking” on the eve of the Galaxy S4 launch, Apple has taken it another step
          further and released a new ad campaignpunting the iPhone with the tagline:
          “There’s iPhone. And then there’s everything else.”
    »     Samsung, along with other Android competitors such as HTC have upped
          their game, offering handsets with specs that go well beyond what the
          current iPhone 5 (which was released in Septemberlast year, and is only
          rumoured to be receiving its next update in August this year) has to offer on
          paper.




Source: ITWeb, 18 March 2013
SAMSUNG GALAXY S4 SA
    LAUNCH WINDOW EMERGES
    »     Vodacomand Virgin Mobile will be offering the Samsung GalaxyS4,
          spokespeoplefor the networks recently told MyBroadband.
    »     Samsung announced that the GalaxyS4 would be available from 327 mobile
          operators across 155 countries, starting from April 2013.
    »     However, Vodacomsaid that it would confirm launch details “in due course.”
    »     Virgin Mobile said that they have not received formal confirmation yet from
          Samsung, but addedthat they expect to launch the device in early April 2013.
    »     The exact recommended retail price is also not available,Virgin Mobile said,
          but estimated that it will be between R7,000 and R8,000.




Source: MyBroadband, 18 March 2013
SAMSUNG EXEC CONFIRMS
    UPCOMING SMART WATCH
    »     Samsung's mobile executive VP Lee Young Hee has come out and confirmed
          that the company is hard at work preparinga new smartwatch.
    »     Bloomberg reported in the news, addingthat the he indicated a desire to be
          first to marketwith a new breed of smart watch, saying: "The issue here is
          who will first commercialise it so consumers can use it meaningfully."
    »     He is, no doubt, referring to the rumors which continue to swirl regarding
          Apple's plans to enter the smart watch arena. Arguably, if anyone can get a
          smart watch to marketit's Samsung—because it alreadyhas a rich history of
          producing watch-phone double acts. They just haven't been very good.
    »     There is, of course, no word on what Sammy'snext watch might be like.




Source: Gizmodo, 19 March 2013
SAMSUNG TO GIVE SA USERS
   FREE WI-FI FOR A YEAR
   »      Samsung announced that it will be giving its South African users 1GB of free
          Wi-Fi access a month.
   »      “We live in the connected age and it makes sense for Samsung to incorporate
          a service offering that combines innovative mobile devices with national
          wireless connectivity,” said Craige Fleischer, director of Mobile
          Communications at Samsung Electronics South Africa.
   »      The deal,which will be extended to all Samsung devices bought in the country
          over the past three years, represents a potential boon for the manufacturer.
   »      Despite a series of price wars between South Africa’s mobile operators, data
          remains pretty expensive in the country. “This offering is our way of thanking
          our local customers for their loyal support.” said Fleischer




Source: Memeburn, 14 March 2013
SAMSUNG TO ROLL OUT MOBILE
    HEALTH CENTRES ACROSS AFRICA
    »     Samsung recently launched its solar powered health centre model in Cape
          Town, markingthe start of what it says will be a large-scale medical initiative
          across Africa. The mobile centres are built for use in remote rural areas,and
          intended to eliminate the economic and geographicbarriers that prevent
          people across Africa from obtaining quality medical treatment.
    »     The solar-powered health centre is designed to reach as many people as
          possible, as regularly as possible. Samsung says that it wants to reach one-
          million people through its solar powered health centres by 2015 — as partof
          its broadergoal to positively impactthe lives of five-million people in Africa by
          2015.
    »     According to the World Bank, more than 60% of people in Sub-Saharan
          Africa live in rural areas. These people often lack the time and resources to
          reach clinics for proactive medical care, and particularly if they are ill and
          unable to makelong journeys.



Source: Memeburn , 15 March 2013
SAMSUNG SA OPEN TO MTN,
    CELL C AND 8TA PARTNERSHIPS
    »     Samsung South Africa and Vodacom’sbusiness arm have entered into an
          agreement that will see the two companies collaborating on mobile and
          network infrastructure services for businesses.
    »     Samsung South Africa has said that the deal with VodacomBusiness to
          provide“premium services” to enterprise is non-exclusive, and that it’s open
          to forming similar relationships with other operators.
    »     The initial phase of the agreement is focused on mobile solutions for the
          enterprise, but will be extended to other multimedia devices down the line,
          dependingon the company’s needs.
    »     Speakingto media at the SamsungAfrica Forum in CapeTown, Samsung
          South Africa head of Mobile, Paulo Ferreira said that working with the other
          operators is “a matter of time”. “Samsung is equally open to engaging in
          similarpartnerships with other South African operators,” he said.



Source: BusinessTech, 17 March 2013
APPLE CEO PAID LESS THAN
    NOKIA CEO
    »      Even though the iPhone routinely outsells the Lumia lineup, Nokia CEO
           Stephen Elop was compensated more last year than Apple CEO Tim Cook.
    »      According to the Nokia Blog, a recent filing showed that even after taking a
           pay cut, Elop maderoughly $5.63 million last yearcomparedto the estimated
           $4.2 million that Cook made in 2012. Don't feel too bad for Cook though, as he
           has been with Apple for a long time and I'm sure he has accrued a lot of
           valuablestock over the years.
    »      It is interesting to look at the head honchos' pay and compare that to market
           share, as Apple sold 47.8 million iPhones last quarter comparedto the 4.4
           million Lumia devices Nokia sold during its most recent quarter.With that
           said,Elop and Cook are competing against each other but they're also facing
           wildly different challenges moving ahead.




Source: The Full Signal, 7 March 2013
BLACKBERRY POSTS PROFIT IN Q4,
    BUT LOSES 3 MILLION SUBSCRIBERS
    »     Revenue for the quarterwas approximately US$2.7-billion, down US$49-
          million or two percent from approximately US$2.7-billion in the previous
          quarterand down 36% from US$4.2-billion in the same quarter of fiscal 2012.
    »     Despite revenue falling though, its profit margin actually increased slightly.
    »     During the quarter,it also lost some three-million subscribers. It reports
          some 76-million down from 79-million in the previous quarterand 80-million
          a year ago. It says it sold six-million BlackBerrydevices over the pastthree
          months, but only one-million of them were running BlackBerry10.
    »     The other big news form the company was the BlackBerrryco-founder Mike
          Lazaridiswould be stepping down from the company’s board.




Source: Memeburn , 28 March 2013
SECTION 3




Mobile Networks
SA'S MOBILE PRICE WAR SO
    FAR
    »     Industry observers say 2013 will see the mobile price war that started around
          the second quarter of last yearnot only continue, but actually heat up. With
          the 1 Marchdrop in mobile termination rates (MTR or interconnect), mobile
          operators have more margin to work with and analysts say this, together with
          the ever-changing mobile landscapein SA, makesfor a “lovely war”.
    »     So far this year, Cell C kicked off the campaignfor its new Supacharge
          product. Then Vodacomintroduced a new product suite for its vast prepaid
          base,Free4Sho, MTN joined the prepaidfray with the introduction of a new
          prepaidproduct - the MTN Mahalastarter pack,and then stepped up its
          game by slashing dataand prepaidprices and extending its Zone offerings,
          On 1 March–the day the MTRs fell to an all-time low – Vodacomwent Red
          with limitless contract options. Last but not least, Telkom’s mobile arm 8ta
          madewhat it said were “big changes” to its More prepaidcalling product.




Source: ITWeb, 19 March 2013
SMARTPHONE SHAKE-UP IN
    SA FROM NEOTEL
    »     Neotel has launched the HTC Desire VC on its network, an Android
          smartphonethat runs on both its CDMA network and has space for a SIM
          from a GSM mobile operator.
    »     Billing the offer as a “mobile smartlandline”, Neotel was very careful about
          the semantics of the offering.
    »     This is likely due to the fact that as a fixed wireless operator Neotel can take
          advantageof far lower termination rates than mobile operators like Vodacom,
          MTN, Cell C, and 8ta.
    »     Neotel highlights this as one of the value propositions of their service, saying
          that NeoSmart“leverages both Neotel’s cost effective landline rates and
          newly launched FreeCallZone”.
    »     FreeCallZone lets subscribers set up a “FreeTalkZone” for a fixed monthly
          fee (R49) that allows Neotel users in that zone call each other for free.



Source: MyBroadband, 6 March 2013
TELKOM LAUNCHES
    TELKOM MOBILE
    »     Telkom announced the launch of Telkom Mobile which it said is aimed at
          data-hungry consumers that makehigh volumes of voice calls. 8ta will
          remain as a “sub-brand”of Telkom Mobile, said Attila Vitai, managingdirector
          of Telkom Mobile.
    »     The new Telkom Mobile is based on an existing robust and growing network
          that will benefit from continuing infrastructure investment, Vitai said.
    »     The new brandis positioned to take advantage of changes in consumer
          knowledge, expectations and behaviour, Vitaisaid.
    »     “Pretty much everyone has at least one mobile device and most use them for
          more than basic calls and messaging. There is a significant core group of
          consumers who expect to be able to do more with their devices in their own
          time and on their own terms.”
    »     Vitai emphasisedthat 8.ta will continue to be the brandname for a core set of
          products within Telkom Mobile, which is a business unit within Telkom
          Group.
Source: BusinessTech, 19 March 2013
TELKOM 4G LAUNCH
    ‘WITHIN WEEKS’
    »     Telkom will launch commercial fourth-generation long-term evolution
          (4G/LTE) broadbandproducts “within weeks”, Telkom Mobile MD Attila Vitai
          says.
    »     In an interview with TechCentral, Vitai has disclosed that the companyexpects
          to have “about a thousand” LTE base stations live when it launches the next-
          generation broadbandnetwork. Coverage will be available in “sub-sets” of
          Johannesburg, Pretoria, Durban and CapeTown at launch.
    »     The companyhas been running a trial of 4G/LTE since November 2012. This
          trial is set to end on 31 March.
    »     Telkom Mobile is using the access it has to a huge chunk of radiofrequency
          spectrum in the 2,3GHz band to build the LTE network. Unlike rivals
          Vodacom,MTN and Cell C, Telkom is using a different type of 4G technology
          used in China and India. The technology has also recently found favour in the
          US.


Source: TechCentral, 19 March 2013
YOU WILL PAY MORE FOR
    MTN LTE
    »     MTN will be charging an additionalsubscription fee to access its Long Term
          Evolution (LTE) network, though the network was not able to give an
          indication of what it will cost at this stage.
    »     Both Vodacomand MTN itemise LTE as a “value addedservice” (VAS) on
          their deal sheets, but MTN’s general managerfor product,innovation, and
          development, Mike Fairon said that they want the subscription to be visible to
          the customer.
    »     “It’s not a fully penetrated service,” Fairon said,explaining that they want to
          give customers the flexibility to opt for the service.
    »     The VAS will be free for the first three months so customers can test LTE, and
          Fairon said that subscribers will be able opt out and not pay the additional
          subscription should they no longer want it.




Source: MyBroadband, 11 March 2013
VODACOM LTE FOR PREPAID
    OFFICIALLY LAUNCHED
    »     Vodacomannounced that it has become the first network in South Africa to
          offer Long Term Evolution (LTE) services to all its customers.
    »     The service was initially launched to contract customers in October 2012, but
          Vodacomsaid that with increased LTE coverage and a much wider range of
          devices now available,they decidedto make LTE availableto its pre-paidand
          top-up customers.
    »     “We started out with 70 LTE capablebase stations in Gauteng, and just five
          months on [we're] approaching600 live LTE sites covering Johannesburg,
          CapeTown, Pretoria and Durban,” said VodacomCEO, Shameel Joosub.
    »     Vodacomsaid it is investing more than R6 billion per yearin South Africa. At
          current rates, the number of 3G base stations is growing at around 25% per
          year.
    »     This is the reason Vodacom has 50% more 3G Internet than any other
          operator,claimed the mobile network.

Source: MyBroadband, 25 March 2013
SECTION 4




Social Networks
FACEBOOK REVAMPS NEWSFEED
    WITH MOBILE-FIRST APPROACH
    »     Facebook HQ, Mark Zuckerbergunveiled a new look for news feed that uses
          a “mobile-inspired” consistent design across devices, lets you drill into
          specific content-type feeds, and offers larger images. Photo albums have
          gotten a facelift as well to be more immersive, and links shared will have
          longer blurb to preview what you’re about to click to.
    »     The roll out will be slow and careful so Facebook can get feedbackabout
          what’s working and what’s not. Here’s our quick hands-on video of what the
          redesign looks and feels like.
    »     Some other news feed design changes: check-ins to places now have a
          larger map to show people exactly where you are; Pinterest posts to
          Facebook are now more vivid,so what you see on Facebook “better reflects
          what you see on Pinterest”; videos appearlarger; and if multiple friends share
          the samepost, you’ll see their faces to the left of the post.




Source: TechCrunch, 7 March 2013
SA FACEBOOK USERS IN
    ALARMING DECLINE
    »     Social network Facebook has continued to lose South Africa users in
          February,accordingto data from social mediamonitoring firm, SocialBakers.
    »     The trend started towards the end of 2012, with Michal Wronski, MD of
          information analysts,Fuseware, citing social media fatigue and boredom.
    »     Facebook has shed 293,000 users in South Africa in the last month alone, or
          5.3% – only behind Japanout of the top 50 countries who boast the most
          Facebook users. And worse still, as many as 815,040 users have left the site
          over the past three months – a loss of 14.73%.
    »     South Africa is ranked32nd in terms of user numbers, with a penetration rate
          of 11.29% comparedto the country’s populationand 89.75% in relation to
          number of Internet users.
    »     The total number of Facebook users in South Africa now stands at 5.534
          million, showing growth of approximately176,960 users in the last six
          months.

Source: BusinessTech by MyBroadband, 8 March 2013
WHATSAPP TO EXTEND
    SUBSCRIPTION MODEL TO IOS
    »     WhatsApp, the popularmobile messaging appthat eschews advertisingin
          favor of a paid model, is getting ready to bring its iOS app in line with the appsit
          makes for other platforms by turning it into an annual subscription service.
          Jan Koum, WhatsApp’s CEO, says that the company is planning this yearto
          shift its iOS appto one where new users would pay annually to keep using,
          taking it away from a one-off download fee and bringing it in line with how it is
          distributed on the Android, BlackBerry,Nokia and Windows Phone platforms.
    »     On the competitive landscape,WhatsApp is currently one of the most popular
          messaging apps around,with 17 billion messages transmitted daily (7 billion
          inbound and 10 billion outbound), with over 100 million users on Android
          alone. But it is also facing challenges from the likes of messaging apps like
          Line, which in January passed 100 million users across multiple platforms.
          Line is free to download and it makes its revenues through in-apppurchases
          for stickers and virtual currency for games and other content, alongside other
          services like messaging and free voice calls, partof a strategy of presenting
          itself as a social entertainment platform.


Source TechCrunch, 17 March 2013
MXIT LAUNCHES LATEST
   J2ME APP
   »     African mobile social networking giant Mxit has launched the latest version of
         it J2ME app,which it says draws heavily, when it comes to looks at least, from
         its Android and BlackBerry10 apps.
   »     In an official blog post, Mxit said that the updated appcomes with a number of
         new features, including an improveduser experience, in line with the Android
         appand improvedprofile building with the inclusion of a user’s relationship
         status.
   »     The most significant changes however appearto be in imaging. People with
         feature phones will now apparentlybe able to send and receive large files,
         view images in higher resolutions, zoom into pictures and use full screen
         avatars.
   »     Given that the vast majority of Mxit’s users are still on feature phones,
         updatingthe J2ME experience makes sense.



Source Memeburn, 27 March 2013
TRUE MXIT USER NUMBERS
    REVEALED
    »     South African mobile networking platform,Mxit is looking to be more
          transparentand clear about its active user numbers, which is sitting at 7
          million using a 30-day metric.
    »     Over the pastfew years,reports of exact user numbers on Mxit have been
          “fuzzy” – with official figures reaching a high of 12.5 million, as reported by
          former CEO, Alan Knott Craigin July 2012.
    »     According to Mxit, previous figures were based on a 90-day metric (number of
          active users over 90 days); however, at the end of 2012, Mxit changed its
          metric to a more industry-standard30-day period.
    »     Locally, the numbers are checked across smaller time intervals, which
          shows that Mxit is seeing 4.5 million active South African users over 7 days,
          and 2.8 million users in one day.
    »     According to Mxit, 68% of its user base is between 18 and 35 years old, and
          the gender breakdownis 54% male and 46% female.

Source: BusinessTech, 24 March 2013
JOINS THE BILLION MONTHLY
   CLUB
   »      YouTube, the video sharing site says it has hit one billion monthly users on the
          platform joining the likes of Facebook in that rather exclusive club. In a recent
          blog post the site confirmed that it has hit a new milestone: “YouTube now
          has more than a billion unique users every single month”.
   »      “In the last eight years you’ve come to YouTube to watch, share and fall in love
          with videos from all over the world. Tens of thousands of partners have
          created channels that have found and built businesses for passionate,
          engaged audiences,” says the platform on its blog.
   »      This massive growth that it has seen has also been noticed by advertisers.
          According to the Google-owned site “all of the Ad Age Top 100 brands are
          now running campaignson YouTube”.
   »      What one billion monthly users means for YouTube is that almost one out of
          every two people on the internet visits the platform. That a pretty big
          command of the Internet populace.


Source: Memeburn, 22 March 2013
TWITTER TURNS 7
    »     They grow up so fast, don't they? When Jack Dorsey was setting up his twttr,
          even he probablydidn'texpect the service to be this popular,or that he'd
          become a household name in the process. After seven years,the social
          network has 200 million active users, pumpingout 400 million tweets per day
          -- of which we'd roughly estimate 90% of which is people being snarky about
          the TV show they're watching. To celebrate, the companyhas put together a
          video to takeyou through how Twitter has influenced the world.
    »     According to Twitter, over 200 million active users send more than 400 million
          Tweets every day.
    »     See the video here: http://youtu.be/Bl-FpuehWGA




Source: Engadget, 21 March 2013
TWITTER AD REVENUE TO NEAR
   $1BN IN 2014, THANKS TO MOBILE
   »      If all goes well, Twitter’s global ad revenue should hit a billion dollars by 2014,
          says a recent eMarketer report.
   »      The researchfirm says this number comes in the wake of advertisers
          showing “more interest in spending money on mobile advertisements on
          Twitter”, which suggests that Twitter’s reach is improving. With more than
          200-million monthly active users, Twitter is one of the top tier social networks
          so an improved interest in mobile advertising is hardly surprising.
   »      “Twitter has ultimately benefited from the increased focus on mobile by
          competitors like Google and Facebook,which have both expandedtheir own
          mobile ad offerings and worked to convince advertisers to shift dollars to
          mobile devices, says eMarketer.
   »      The microblogging platform launched of an Ads API recently which
          eMarketersreckons will also contribute to incremental growth for Twitter
          this year.


Source: Memeburn, 28 March 2013
SOCIAL NETWORK LAUNCH TO
    MARK MANDELA DAY
    »     NdabaMandela,founder of the Africa Rising foundation, the grandsonof one
          of the world’s most beloved statesmen and his friend Matthew Michelsen,
          CEO and founder of Backplane,a Palo Alto-based startup that has $5.8
          million in venture backingand is responsible for the enormously
          popularLady Gaga social network LittleMonsters.com.
    »     Mandelaand Michelsen will launch Mandela.is,a social hub built around the
          idea of giving backto the community. It will also help extend and amplify
          celebrations around MandelaDay, which itself is meant to inspire change and
          spur people to take action for the good of their communities.
    »     To mark MandelaDay and Madiba’s95th birthday,the grandchildrenare
          hosting a series of high-profile events. The social network will help preserve
          and protect Mandela’slegacy.
    »     At Mandela.is,people will be able to share thoughts and experiences via text,
          photos, art, and video, as well as building up profiles on the site. Invitations to
          use the site will at first be contained to ensure a steady build up of content and
          quality.
Source: Mackson Okotie, 17 March 2013
Sources and Credits
SOURCES
»   Adage              »   Fin24            »   Media24
»   Bloomberg          »   Finextra         »   Memeburn
»   Business Insider   »   Gartner          »   MobileMoneyAfrica
»   BusinessTech by    »   Gizmodo          »   MyBroadband
    MyBroadband
                       »   Google           »   Nielsen
»   CMO Council
                       »   GSMA             »   Realmdigital
»   CNET
                       »   IDC              »   TechCentral
»   Design Mind
                       »   ITWeb            »   TechCrunch
»   Digitlab
                       »   IT News Africa   »   The Full Signal
»   DMMA
                       »   Mackson Okotie   »   The Guardian
»   eConsultancy
                       »   Mashable         »   TREND.
»   eMarketer
                       »   Marlives.com
»   Engadget
CONTACT US
Should you have any mobile insight, strategy, campaign or
solutions requirements please contact any one of us.

Angus Robinson | Director: Mobile, Content, Community & Media
[tel] +27 (11) 555-3800
[cell] +27 (83) 635 4400
[fax] 0867210884
[email] angus@native.co.za
[twitter] @angusrobinson



Tracy Aberman | Mobile Strategist         Vuyisile Sisulu | Mobile Technologist
[tel] +27 (11) 555-3800                   [tel] +27 (11) 555-3800
[cell] +27 (82) 754 6111                  [cell] +27 (82) 679 5415
[fax] 0867210884                           [fax] 0867210884
[email] tracya@native.co.za               [email] vuyilisle@native.co.za
[twitter] @TracyInSA                      [twitter] @Vuyisile_Sisulu
The end.

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Native Mobile Monthly Report - March 2013

  • 2. INSERT IMAGE IN BACKGROUND MAKE SURE IT FILLS THE SCREEN 100% A MONTHLY SNAPSHOT OF MOBILE NEWS, VIEWS, EVENTS & DEVELOPMENTS LOCALLY AND ABROAD
  • 3. HOW TO USE THIS REPORT This report is intended as an easy-to-reference tool It is a resource that allows you to easily flip through in your own time – and not to necessarily read it from front-to-back
  • 4. CONTENTS » Executive Summary » Section 1: Mobile Landscape » Section 2: Mobile Devices and Operating Systems » Section 3: Mobile Networks » Section 4: Social Networks » Sources and Contacts
  • 6. EXECUTIVE SUMMARY » More and more brands are building “second screen” apps and sites to bridge the gap between TV and mobile usage. In South Africa, mobile is already considered the first screen, with many spending more time on their mobile phones than watching TV. » In a post-PC era, consumers carry mobile devices for up to 16 hours a day. For this reason, mobile searchis a huge driver of conversions. A study by Google and Nielsen has proven that because of the convenience and immediacy, mobile search can trigger, on average, at least two follow-up actions. » Lean Start Up was a hot topic at this years SXSW. In an unpredictable, fast paced environment, this methodology is helping big brands to get their products out quickly, while experimenting and learning from their customers. » A key trend from the recent Mobile World Congress is enterprise-driveninnovationwhereby organisations invest in entrepreneurs to develop ideas for their brands from untested environments and untested platforms. Mobility is also a key driver of this trend as changing mobile lifestyles affects the way people live and conduct business. » Smartphones are expected to outsell feature phones for the first time in 2013, while tablets are set to explode in emerging markets as the their hunger for smart connected devices continues to grow and the increasing availability of affordable devices makes them more accessible.
  • 7. EXECUTIVE SUMMARY » Absa made a big announcement that it is ready to launch its long awaited banking app to the public on 10 April 2013. Absa is the last of the “big four” consumer banks to launch a smartphone banking app. Hot on Absa’s heels is Investec, who is also set to launch its own smartphone banking app 5 days before Absa on 5 April 2013. » Samsung unveiled the new GalaxyS4 with an array of innovative features, taking mobile handsets to the next level. Launch details are yet to be confirmed but it is believed that it could be available from April 2013. » Telkom made a big announcement with the launch of Telkom Mobile, and unveiled a new logo. Telkom Mobile will become the umbrella brand for the group’s mobile business and 8ta will remain a sub-brand. » Telkom also said that its 4G/LTE broadband products were nearly ready for launch, Vodacom became the first network in SA to offer LTE services for prepaid customers, and MTN is set to charge a subscription fee to access its LTE network. » Mxit reveals its true numbers with the latest stats showing that Mxit has 4.5 million active users in SA over a seven day period and 2.8 million users in a one day period. » YouTube hit one billion monthly users and Twitter celebrated its 7th birthday. » To mark Mandela Day and Madiba’s 95th birthday, Nelson Mandela’s grandchild will be launching Mandela.is, a social network built around the idea of giving to the community.
  • 9. TABLETS SET TO EXPLODE IN EMERGING MARKETS » Tablets use is set to rapidlyescalate in emerging markets as their hunger for smart connected devices continues to grow. » According to tech research company IDC, the smartconnected device volume in emerging markets grew by 41.3% in 2012 with the tablet volume growing by 111.3% and smartphone volume by 69.7% yearon year. Desktop and portablePC shipments meanwhile shrank by 3.8% and 0.8% respectively. » The upward growth of tablets and smartphones in emerging markets is likely being driven by the increasing availability of affordabledevices among populations with increasing amounts of disposableincome. That kind of growth is less surprising when you bearin mind that, aidedby huge numbers of cheap, locally producedAndroid devices, China has alreadyovertakenthe US to become the world’s largest smartphone market. India and Brazil meanwhile aren’t far behind. Source: Memeburn , 27 March 2013
  • 10. WHY THE "SECOND SCREEN" INDUSTRY IS SET TO EXPLODE » Watching television while also using a smartphone or tablet is one of the most popularleisure activities of the mobile era. » The mobile industry is working hard to create mobile apps and sites that relate to what's on TV, in orderto capitaliseon this behavior. » This approachis often referred to as the "second screen," the idea being that the tablet or smartphone becomes a TV companiondevice, allowing for addedlevels of interactivity— whether on social networks or dedicated second screen appsand sites that complement on-air content. » Second screen appsand sites are bridges. They bring together the powerful but increasingly fragmented world of television media,and the fast-growing but still undeveloped digital realm. For TV-centric advertisers and content producers,second screen provides a channel through which to test out digital strategies while still remaining tied to familiarterritory. Source: Business Insider 27 March 2013
  • 11. MOBILE TO REPLACE TV AS 1ST SCREEN OF CHOICE » The latest in-depth TREND. Dissect report on mobile, entitled, ‘The First Screen’, co-sponsored by Prezence Digital and M&C SaatchiMobile, asks whether marketersare doing enough with mobile; whether mobile is being properly integrated into brandcampaigns; what is the key to great mobile content and creative; and where the opportunities lie for brands in the future? » Mobile is alreadythe first screen for many of us and will be the first screen for most of the world’s population, particularlythe way it is being integrated with television viewing. Yes, TV is still the first screen and mobile the second screen for many, particularlyin their leisure time after hours, but it won’t be for long. » With integration and further innovation in this space, there will be no difference as TV’s are integrated with our mobile phones and mobile devices include television. » There is still a disconnect between agencies, media owners and marketers, which are all struggling to understand and optimise the new marketing channels and technologies. Source: Marklives.com 20 March 2013
  • 12. MOBILE SEARCH MOMENTS STUDY » Google and Nielsen conducted a study to help understand how mobile drives conversions through search. » Here is a summary of key findings: – Context-driven: at home, vs. in-store, vs. on the go, etc. Mobile search is always on, happening on the go (17%) at home and at work (77%) – Action-oriented:“find more information”, “book a table”, “share with your friends”, etc.. 3 out of 4 mobile searches trigger follow up actions, whether it be further research, a store visit, a phone call, a purchase or word-of-mouth sharing. On average,each mobile search triggers nearly 2 follow-up actions – Convenience and immediacy:right here, right now, at a click of a button. Mobile search triggered follow-up actions also happenvery quickly. 55% of conversions (store visit, phone call or purchase) happenwithin an hour Source: Google, March 2013
  • 13. SXSW: LEAN STARTUP FOR BIG BRANDS » Eric Ries’s Lean Startup methodology was one of the hottest discussion topics of 2012 and was backagain this year at SXSW with a whole day of panels. Central to this line of thinking is the Minimum Viable Product (MVP), which represents a startup’s first test to judge the customer's interest in their offering, with a rough, often flawed version of their product. This strategy helps companies avoid early investment in unproven products or technologies and ensures efficient use of precious capital,all going directly towards iteratively rebuilding the MVP into what will eventually be the company’s core offering. » Ries positions his methods as useful to both entrepreneurs and those looking to innovate from within established organisations. And, while an entrepreneurial attitude and management-style can bring a lot of value to an incumbent company,the considerations for the launch of an innovative enterprise differ dependingon the context. This year at SXSW, the Lean Startup stage welcomed a number of successful entrepreneurial test cases that exemplified a number of overlaps and differences for innovation at startups vs. established brands. Source: Design Mind, 10 March 2013
  • 14. WATCH OUT FOR ENTERPRISE- DRIVEN INNOVATION » Large organisations with extensive reach and the means to finance innovation are investing in entrepreneurs to take their brandsto new places. This was one of the key insights revealed during the recent Mobile World Congress in Fira Gran Via,Barcelona,says Angus Robinson, Director of Mobile for NATIVE. » Mondelez International and Unilever are among the big names putting money asideto get entrepreneurs innovating about their brands.Keith Weed, Chief MarketingOfficer of Unilever, said Unilever does not have all the answers for taking its brands into the future and is calling on entrepreneurs to bring innovative ideas focused on its brandsto the table. » “There’s no denying that innovation is going to be the buzz word for this year. Organisations that are not investing in, embracingand adaptingto these innovations will find themselves playingthe catch-up game. It’s an exciting time for entrepreneurs and creative thinkers,” concludes Robinson. Source: NATIVE, 20 March 2013
  • 15. MOBILITY IS CHANGING THE WAY WE LIVE: HERE’S HOW » The momentum has shifted steadily in favour of gadgets and services that are portableor mobile and those that deliver networking capabilitiesand entertainment. And that’s changing the way we live in profound ways that you might not have even noticed yet. » According to tech research company Gartner,the most profound changes are occurring in the way people organise their lives and the spaces they live in. » Early adopters tend to leave the home laptop in the bag and are abandoning the home office in favour of the lounge room couch or bedroom to do online activities in a more comfortable environment using a tablet or smartphone,” says Nick Ingelbrecht, research director at Gartner. » “This early adoptertrend is becoming mainstreamconsumer behaviour”, says Ingelbrecht. “Consequently, technology and service providers are faced with no alternative but to innovate for mobility. If they do nothing, they face a potential train wreck as consumers abandongadgets, services and applicationsthat do not fully support changing mobile lifestyles.” Source: Memeburn , 15 March 2013
  • 16. MOBILITY EXTENDS THE REACH OF THE BUSINESS » Mobility enjoys such acceptance in the marketthat many new enterprise applicationsare now built for mobile access first and for other devices only as additionalchannels. » In short, mobile is the majorgrowth area of the moment; and the success of appsthe reason for its popularity. Unlike Internet-enabled enterprise mobility, appsoffer a far more streamlined, tap-once experience. » The most obvious call for enterprise mobility is from companies with field workers such as sales reps, work-from-home staff or roving employees. Mobile also offers much more opportunity for self-service, for instance flight check-ins, hotel room bookings or reservations. Airline ground staff can check online seating plans on tablet devices while on-board the aircraft. » With mobility increasing its advancein the enterprise it is important to seriously consider the implications of issues like the bring-your-own-device (BYOD) trend and the demandsit places on security and systems management. Source: Realmdigital, 25 March 2013
  • 17. 'HAPPINESS' MOBILE APP TO TRACK EMPLOYEE MORALE » JWT in Indonesia launched an in-house mobile "Happiness App." According to Kevin Mintaraga,CEO of XM Gravity in Jakarta,"both online and offline experience have to work together." » One reason Mr. Mintaragastarted the appwas that he no longer has time to hold twice-a-year,hour-long sessions with each employee to see how work is going. He did it when his company had only six people, but now it's at 135. » The app's"Mood" function asks users to choose from nine emotions, including excited, challenged, madand stressed. The "News" function includes not only internal notes about the annual companytrip, but announcements about free ice creamin the pantry and polls to choose which film to screen at office movie night. Going forward, it could be used in ways such as introducing new employees in a short video. » The agency aims to use the app to mobilise its own people to help spread social media campaignsthey have done for clients. Source: Adage, 15 March 2013
  • 18. MOBILE BANKING IS STILL WAITING TO TAKE OFF » The growth of mobile money will continue at a rapid rate this year, global mobile industry body GSMAsaid in a recently released report titled The Economy of Mobile 2013. » GSMA said in its mobile bankingreport that the prohibitively high cost of a traditional,physical bankbranch and the lack of other basic infrastructure, such as point-of-sale terminals, have until recently madethe provision of such services impossible to a significant section of the world’s population. » MTN and Vodacomand banks have some form of mobile paymentand bankingservices that they provide to their customers. However, despite the roll-out and investment madeby companies,GSMA counted six mobile money services that have more than 1-million active customers globally, three of which crossed the "1-million active" barrierduring last year. » According to the report, there are 3.2-billion mobile customers globally. A further 700-million subscribers are expected to be addedby 2017 and the 4- billion markto be passed in 2018. Source: Mobile Money Africa, 20 March 2013
  • 19. ABSA FINALLY READY TO LAUNCH BANKING APP » Absa has announced that it’s finally ready to launch a smartphone banking app,sometime after its competitors. The bank,which is a subsidiaryof BarclaysBank, has sent out media invitations confirming an official 10 April launch date. » ABSA is the last of the “big four” consumer banks in South Africa to launch a smartphonebanking app.First National Bank (FNB) led the way by launching its app in mid 2011, while StandardBank and Nedbanklaunched theirs within a couple of days of each other in mid 2012. » At this stage it’s unclear which platforms the Absa app will launch on first. It’s a fairly safe bet however that there will be iOS, Android and BlackBerryapps from the get go. » It’s also unclear what features the appwill launch with, although it will have to come up with something fairly innovative if it wants to be competitive in the space.That’s especially imperative if the bankis to reverse its trend of losing customers. Source: Memeburn , 28 March 2013
  • 20. BROADBAND FOR ALL IN SA: CISCO TO HELP » A public-privatepartnership is the only way to ensure that all South Africans will get access to broadbandby 2020, as envisaged by the Department of Communications. This is according to Alpheus Mangale,ManagingDirector of Cisco South Africa. » Speakingat the Cisco Expo South Africa 2013, Mangalesaid that they are committed to assist government in the development of ICT policies that aid the accessibility and adoptionof ICT. » One of the government projects which Cisco is particularlykeen to boost is the planto provide all South Africans with broadbandaccess by 2020. » To achieve this, said Mangale,will require a public-privatepartnership where government makes it easy for telecoms operators to invest in networks, especially in rural areas. » The biggest challenge, said the Cisco SA MD, is to get operators to invest in rural telecoms networks which are not profitable. Here, he said,government should step in to makesuch investments more attractiveto operators. Source: MyBroadband, 10 March 2013
  • 21. YOUNGER CONSUMERS ACCOUNT FOR ¾ OF SA’S INTERNET USERS » Only one-third of South Africa’s populationused the internet in 2012, accordingto a December report from the South African Network Society Project (SANSS) at the University of Witwatersrand, conducted by Research ICT Africa (RIA). » The makeupof internet users in South Africa skews extremely young. The study found that nearly three-quarters of the total internet population were between the ages of 15 and 34. Unsurprisingly, internet users were also more likely to be wealthy; almost three out of five internet users came from the middle- to high-income range. Still a notable two out of five internet users were low income or lived below the poverty line, suggesting that the internet is beginning to reach a wider swath of the country. » As in other developing internet markets,access is primarily on mobile phones. The report put ownership of internet-capable mobile phones at 15.7 million vs. 6.4 million consumers who owned a computer. Not all owners of internet-capablemobile phones have internet access on the devices, but propensity to access via mobile is much higher among these users. Source: eMarketer, 25 February 2013
  • 22. HOW DO SOUTH AFRICANS SPEND THEIR TIME ONLINE? » Can you believe South Africans spend more time on their mobiles than they do watching TV, listening to the radio,or reading newspapers and magazines? » A new report examining the habits of South African’s Internet users shows that non-digital media are losing ground to online channels; this is according to a report commissioned by the Digital Mediaand Marketing Association (DMMA). The survey was conducted among 2,263 South African Internet users between 21 Septemberand 5 October 2012. » The report is meant to assist advertisers in understanding South African online consumers better. A full 95% of respondents said they used the Internet mainly for e-mail, while 84% used it for web browsing, and a whopping 78% madeuse of social networks. Source: Digitlab , 4 March 2013
  • 23. SECTION 2 Mobile Devices & Operating Systems
  • 24. SMARTPHONES TO OUTSELL FEATURE PHONES IN 2013 FOR FIRST TIME » For years, analysts have been predictingthat smartphones would one day supplantbasic feature phones in terms of worldwide sales, and that day is expected to finally come in 2013. » MarketresearcherIDC estimates that manufacturers will ship 918.6 million smartphones in 2013, which is about50.1% of the industry's total shipments. This number is expected to grow to 1.5 billion in smartphone shipments by the end of 2017, which will be represent about two-thirds of the total cell phone shipments. » IDC says there are two main reasons why smartphones -- which can surf the Web, access e-mail, act as GPS navigation devices, and check you into your favorite coffee shop via dozens of social media apps-- are so popularright now. The most importantis the fact that prices have fallen dramatically across the globe on smartphones. But also importantis the fact that carriers around the globe are starting to deploy faster 4G, or fourth generation, cellular networks. Source: CNET, 4 March 2013
  • 25. APPLE BETS AUGMENTED REALITY WILL DRIVE NEXT WAVE OF MOBILE GROWTH » Apple has been awardeda new patent related to an augmented reality system, makingit the latest handset manufacturer to place a bet that the technology will play a key role in next generation mobile experiences. » Google, Nokia and Samsung, as well as marketers,are also supporting augmented reality in order to get ahead of what is expected to be a significant wave in consumer demandfor these experiences. While the technology is still in the early stages, the expectation is that it will play a bigger role going forward in how consumers access a variety of types of content. » “As mobile industry transitions from keypadto touch screen as the new interaction mechanism, Augmented Reality based interaction will drive the next wave of growth ,” said Neil Shah, senior analyst for the global wireless practiceat Strategy Analytics, Newton, MA. “As a result, companies such as Google, Apple and Samsung are investing in this area. Source: Mobile Marketer, 20 March 2013
  • 26. SAMSUNG GALAXY S4 OFFICIALLY UNVEILED » Samsung unveiled the Samsung GalaxyS4 at the Samsung Unpackedevent it held in New York . As usual many rumours were confirmed while many others were refuted. » Among the features whose details leaked before the Samsung event include SmartScroll, SmartPause, Air View and Air Gesture » Features announced at the event that didn’t make it into “leaks” include Dual Camera,S Translator, Samsung Knox and Group Play » Other hardwarefeatures not listed above include an infrared (IR) LED that offers television remote control functionality, similar to that announced for the HTC One earlier this year. » The SamsungGalaxy S4 also include a temperature and humidity sensor, as well as an IR gesture sensor, Samsung said. » The Long Term Evolution (LTE) model of the device would be availablea bit later this year,Samsung said. Source: MyBroadband, 15 March 2013
  • 27. THE STATE OF THE SMARTPHONE WAR POST-S4 » The unveiling of the long-awaited Galaxy S4 by Samsung has upped the ante in the alreadyhighly-competitive smartphone space – which has long been called a two-horse race at the top, between Samsungand Apple. » Following Apple marketing chief Phil Schiller’s uncharacteristic “trash talking” on the eve of the Galaxy S4 launch, Apple has taken it another step further and released a new ad campaignpunting the iPhone with the tagline: “There’s iPhone. And then there’s everything else.” » Samsung, along with other Android competitors such as HTC have upped their game, offering handsets with specs that go well beyond what the current iPhone 5 (which was released in Septemberlast year, and is only rumoured to be receiving its next update in August this year) has to offer on paper. Source: ITWeb, 18 March 2013
  • 28. SAMSUNG GALAXY S4 SA LAUNCH WINDOW EMERGES » Vodacomand Virgin Mobile will be offering the Samsung GalaxyS4, spokespeoplefor the networks recently told MyBroadband. » Samsung announced that the GalaxyS4 would be available from 327 mobile operators across 155 countries, starting from April 2013. » However, Vodacomsaid that it would confirm launch details “in due course.” » Virgin Mobile said that they have not received formal confirmation yet from Samsung, but addedthat they expect to launch the device in early April 2013. » The exact recommended retail price is also not available,Virgin Mobile said, but estimated that it will be between R7,000 and R8,000. Source: MyBroadband, 18 March 2013
  • 29. SAMSUNG EXEC CONFIRMS UPCOMING SMART WATCH » Samsung's mobile executive VP Lee Young Hee has come out and confirmed that the company is hard at work preparinga new smartwatch. » Bloomberg reported in the news, addingthat the he indicated a desire to be first to marketwith a new breed of smart watch, saying: "The issue here is who will first commercialise it so consumers can use it meaningfully." » He is, no doubt, referring to the rumors which continue to swirl regarding Apple's plans to enter the smart watch arena. Arguably, if anyone can get a smart watch to marketit's Samsung—because it alreadyhas a rich history of producing watch-phone double acts. They just haven't been very good. » There is, of course, no word on what Sammy'snext watch might be like. Source: Gizmodo, 19 March 2013
  • 30. SAMSUNG TO GIVE SA USERS FREE WI-FI FOR A YEAR » Samsung announced that it will be giving its South African users 1GB of free Wi-Fi access a month. » “We live in the connected age and it makes sense for Samsung to incorporate a service offering that combines innovative mobile devices with national wireless connectivity,” said Craige Fleischer, director of Mobile Communications at Samsung Electronics South Africa. » The deal,which will be extended to all Samsung devices bought in the country over the past three years, represents a potential boon for the manufacturer. » Despite a series of price wars between South Africa’s mobile operators, data remains pretty expensive in the country. “This offering is our way of thanking our local customers for their loyal support.” said Fleischer Source: Memeburn, 14 March 2013
  • 31. SAMSUNG TO ROLL OUT MOBILE HEALTH CENTRES ACROSS AFRICA » Samsung recently launched its solar powered health centre model in Cape Town, markingthe start of what it says will be a large-scale medical initiative across Africa. The mobile centres are built for use in remote rural areas,and intended to eliminate the economic and geographicbarriers that prevent people across Africa from obtaining quality medical treatment. » The solar-powered health centre is designed to reach as many people as possible, as regularly as possible. Samsung says that it wants to reach one- million people through its solar powered health centres by 2015 — as partof its broadergoal to positively impactthe lives of five-million people in Africa by 2015. » According to the World Bank, more than 60% of people in Sub-Saharan Africa live in rural areas. These people often lack the time and resources to reach clinics for proactive medical care, and particularly if they are ill and unable to makelong journeys. Source: Memeburn , 15 March 2013
  • 32. SAMSUNG SA OPEN TO MTN, CELL C AND 8TA PARTNERSHIPS » Samsung South Africa and Vodacom’sbusiness arm have entered into an agreement that will see the two companies collaborating on mobile and network infrastructure services for businesses. » Samsung South Africa has said that the deal with VodacomBusiness to provide“premium services” to enterprise is non-exclusive, and that it’s open to forming similar relationships with other operators. » The initial phase of the agreement is focused on mobile solutions for the enterprise, but will be extended to other multimedia devices down the line, dependingon the company’s needs. » Speakingto media at the SamsungAfrica Forum in CapeTown, Samsung South Africa head of Mobile, Paulo Ferreira said that working with the other operators is “a matter of time”. “Samsung is equally open to engaging in similarpartnerships with other South African operators,” he said. Source: BusinessTech, 17 March 2013
  • 33. APPLE CEO PAID LESS THAN NOKIA CEO » Even though the iPhone routinely outsells the Lumia lineup, Nokia CEO Stephen Elop was compensated more last year than Apple CEO Tim Cook. » According to the Nokia Blog, a recent filing showed that even after taking a pay cut, Elop maderoughly $5.63 million last yearcomparedto the estimated $4.2 million that Cook made in 2012. Don't feel too bad for Cook though, as he has been with Apple for a long time and I'm sure he has accrued a lot of valuablestock over the years. » It is interesting to look at the head honchos' pay and compare that to market share, as Apple sold 47.8 million iPhones last quarter comparedto the 4.4 million Lumia devices Nokia sold during its most recent quarter.With that said,Elop and Cook are competing against each other but they're also facing wildly different challenges moving ahead. Source: The Full Signal, 7 March 2013
  • 34. BLACKBERRY POSTS PROFIT IN Q4, BUT LOSES 3 MILLION SUBSCRIBERS » Revenue for the quarterwas approximately US$2.7-billion, down US$49- million or two percent from approximately US$2.7-billion in the previous quarterand down 36% from US$4.2-billion in the same quarter of fiscal 2012. » Despite revenue falling though, its profit margin actually increased slightly. » During the quarter,it also lost some three-million subscribers. It reports some 76-million down from 79-million in the previous quarterand 80-million a year ago. It says it sold six-million BlackBerrydevices over the pastthree months, but only one-million of them were running BlackBerry10. » The other big news form the company was the BlackBerrryco-founder Mike Lazaridiswould be stepping down from the company’s board. Source: Memeburn , 28 March 2013
  • 36. SA'S MOBILE PRICE WAR SO FAR » Industry observers say 2013 will see the mobile price war that started around the second quarter of last yearnot only continue, but actually heat up. With the 1 Marchdrop in mobile termination rates (MTR or interconnect), mobile operators have more margin to work with and analysts say this, together with the ever-changing mobile landscapein SA, makesfor a “lovely war”. » So far this year, Cell C kicked off the campaignfor its new Supacharge product. Then Vodacomintroduced a new product suite for its vast prepaid base,Free4Sho, MTN joined the prepaidfray with the introduction of a new prepaidproduct - the MTN Mahalastarter pack,and then stepped up its game by slashing dataand prepaidprices and extending its Zone offerings, On 1 March–the day the MTRs fell to an all-time low – Vodacomwent Red with limitless contract options. Last but not least, Telkom’s mobile arm 8ta madewhat it said were “big changes” to its More prepaidcalling product. Source: ITWeb, 19 March 2013
  • 37. SMARTPHONE SHAKE-UP IN SA FROM NEOTEL » Neotel has launched the HTC Desire VC on its network, an Android smartphonethat runs on both its CDMA network and has space for a SIM from a GSM mobile operator. » Billing the offer as a “mobile smartlandline”, Neotel was very careful about the semantics of the offering. » This is likely due to the fact that as a fixed wireless operator Neotel can take advantageof far lower termination rates than mobile operators like Vodacom, MTN, Cell C, and 8ta. » Neotel highlights this as one of the value propositions of their service, saying that NeoSmart“leverages both Neotel’s cost effective landline rates and newly launched FreeCallZone”. » FreeCallZone lets subscribers set up a “FreeTalkZone” for a fixed monthly fee (R49) that allows Neotel users in that zone call each other for free. Source: MyBroadband, 6 March 2013
  • 38. TELKOM LAUNCHES TELKOM MOBILE » Telkom announced the launch of Telkom Mobile which it said is aimed at data-hungry consumers that makehigh volumes of voice calls. 8ta will remain as a “sub-brand”of Telkom Mobile, said Attila Vitai, managingdirector of Telkom Mobile. » The new Telkom Mobile is based on an existing robust and growing network that will benefit from continuing infrastructure investment, Vitai said. » The new brandis positioned to take advantage of changes in consumer knowledge, expectations and behaviour, Vitaisaid. » “Pretty much everyone has at least one mobile device and most use them for more than basic calls and messaging. There is a significant core group of consumers who expect to be able to do more with their devices in their own time and on their own terms.” » Vitai emphasisedthat 8.ta will continue to be the brandname for a core set of products within Telkom Mobile, which is a business unit within Telkom Group. Source: BusinessTech, 19 March 2013
  • 39. TELKOM 4G LAUNCH ‘WITHIN WEEKS’ » Telkom will launch commercial fourth-generation long-term evolution (4G/LTE) broadbandproducts “within weeks”, Telkom Mobile MD Attila Vitai says. » In an interview with TechCentral, Vitai has disclosed that the companyexpects to have “about a thousand” LTE base stations live when it launches the next- generation broadbandnetwork. Coverage will be available in “sub-sets” of Johannesburg, Pretoria, Durban and CapeTown at launch. » The companyhas been running a trial of 4G/LTE since November 2012. This trial is set to end on 31 March. » Telkom Mobile is using the access it has to a huge chunk of radiofrequency spectrum in the 2,3GHz band to build the LTE network. Unlike rivals Vodacom,MTN and Cell C, Telkom is using a different type of 4G technology used in China and India. The technology has also recently found favour in the US. Source: TechCentral, 19 March 2013
  • 40. YOU WILL PAY MORE FOR MTN LTE » MTN will be charging an additionalsubscription fee to access its Long Term Evolution (LTE) network, though the network was not able to give an indication of what it will cost at this stage. » Both Vodacomand MTN itemise LTE as a “value addedservice” (VAS) on their deal sheets, but MTN’s general managerfor product,innovation, and development, Mike Fairon said that they want the subscription to be visible to the customer. » “It’s not a fully penetrated service,” Fairon said,explaining that they want to give customers the flexibility to opt for the service. » The VAS will be free for the first three months so customers can test LTE, and Fairon said that subscribers will be able opt out and not pay the additional subscription should they no longer want it. Source: MyBroadband, 11 March 2013
  • 41. VODACOM LTE FOR PREPAID OFFICIALLY LAUNCHED » Vodacomannounced that it has become the first network in South Africa to offer Long Term Evolution (LTE) services to all its customers. » The service was initially launched to contract customers in October 2012, but Vodacomsaid that with increased LTE coverage and a much wider range of devices now available,they decidedto make LTE availableto its pre-paidand top-up customers. » “We started out with 70 LTE capablebase stations in Gauteng, and just five months on [we're] approaching600 live LTE sites covering Johannesburg, CapeTown, Pretoria and Durban,” said VodacomCEO, Shameel Joosub. » Vodacomsaid it is investing more than R6 billion per yearin South Africa. At current rates, the number of 3G base stations is growing at around 25% per year. » This is the reason Vodacom has 50% more 3G Internet than any other operator,claimed the mobile network. Source: MyBroadband, 25 March 2013
  • 43. FACEBOOK REVAMPS NEWSFEED WITH MOBILE-FIRST APPROACH » Facebook HQ, Mark Zuckerbergunveiled a new look for news feed that uses a “mobile-inspired” consistent design across devices, lets you drill into specific content-type feeds, and offers larger images. Photo albums have gotten a facelift as well to be more immersive, and links shared will have longer blurb to preview what you’re about to click to. » The roll out will be slow and careful so Facebook can get feedbackabout what’s working and what’s not. Here’s our quick hands-on video of what the redesign looks and feels like. » Some other news feed design changes: check-ins to places now have a larger map to show people exactly where you are; Pinterest posts to Facebook are now more vivid,so what you see on Facebook “better reflects what you see on Pinterest”; videos appearlarger; and if multiple friends share the samepost, you’ll see their faces to the left of the post. Source: TechCrunch, 7 March 2013
  • 44. SA FACEBOOK USERS IN ALARMING DECLINE » Social network Facebook has continued to lose South Africa users in February,accordingto data from social mediamonitoring firm, SocialBakers. » The trend started towards the end of 2012, with Michal Wronski, MD of information analysts,Fuseware, citing social media fatigue and boredom. » Facebook has shed 293,000 users in South Africa in the last month alone, or 5.3% – only behind Japanout of the top 50 countries who boast the most Facebook users. And worse still, as many as 815,040 users have left the site over the past three months – a loss of 14.73%. » South Africa is ranked32nd in terms of user numbers, with a penetration rate of 11.29% comparedto the country’s populationand 89.75% in relation to number of Internet users. » The total number of Facebook users in South Africa now stands at 5.534 million, showing growth of approximately176,960 users in the last six months. Source: BusinessTech by MyBroadband, 8 March 2013
  • 45. WHATSAPP TO EXTEND SUBSCRIPTION MODEL TO IOS » WhatsApp, the popularmobile messaging appthat eschews advertisingin favor of a paid model, is getting ready to bring its iOS app in line with the appsit makes for other platforms by turning it into an annual subscription service. Jan Koum, WhatsApp’s CEO, says that the company is planning this yearto shift its iOS appto one where new users would pay annually to keep using, taking it away from a one-off download fee and bringing it in line with how it is distributed on the Android, BlackBerry,Nokia and Windows Phone platforms. » On the competitive landscape,WhatsApp is currently one of the most popular messaging apps around,with 17 billion messages transmitted daily (7 billion inbound and 10 billion outbound), with over 100 million users on Android alone. But it is also facing challenges from the likes of messaging apps like Line, which in January passed 100 million users across multiple platforms. Line is free to download and it makes its revenues through in-apppurchases for stickers and virtual currency for games and other content, alongside other services like messaging and free voice calls, partof a strategy of presenting itself as a social entertainment platform. Source TechCrunch, 17 March 2013
  • 46. MXIT LAUNCHES LATEST J2ME APP » African mobile social networking giant Mxit has launched the latest version of it J2ME app,which it says draws heavily, when it comes to looks at least, from its Android and BlackBerry10 apps. » In an official blog post, Mxit said that the updated appcomes with a number of new features, including an improveduser experience, in line with the Android appand improvedprofile building with the inclusion of a user’s relationship status. » The most significant changes however appearto be in imaging. People with feature phones will now apparentlybe able to send and receive large files, view images in higher resolutions, zoom into pictures and use full screen avatars. » Given that the vast majority of Mxit’s users are still on feature phones, updatingthe J2ME experience makes sense. Source Memeburn, 27 March 2013
  • 47. TRUE MXIT USER NUMBERS REVEALED » South African mobile networking platform,Mxit is looking to be more transparentand clear about its active user numbers, which is sitting at 7 million using a 30-day metric. » Over the pastfew years,reports of exact user numbers on Mxit have been “fuzzy” – with official figures reaching a high of 12.5 million, as reported by former CEO, Alan Knott Craigin July 2012. » According to Mxit, previous figures were based on a 90-day metric (number of active users over 90 days); however, at the end of 2012, Mxit changed its metric to a more industry-standard30-day period. » Locally, the numbers are checked across smaller time intervals, which shows that Mxit is seeing 4.5 million active South African users over 7 days, and 2.8 million users in one day. » According to Mxit, 68% of its user base is between 18 and 35 years old, and the gender breakdownis 54% male and 46% female. Source: BusinessTech, 24 March 2013
  • 48. JOINS THE BILLION MONTHLY CLUB » YouTube, the video sharing site says it has hit one billion monthly users on the platform joining the likes of Facebook in that rather exclusive club. In a recent blog post the site confirmed that it has hit a new milestone: “YouTube now has more than a billion unique users every single month”. » “In the last eight years you’ve come to YouTube to watch, share and fall in love with videos from all over the world. Tens of thousands of partners have created channels that have found and built businesses for passionate, engaged audiences,” says the platform on its blog. » This massive growth that it has seen has also been noticed by advertisers. According to the Google-owned site “all of the Ad Age Top 100 brands are now running campaignson YouTube”. » What one billion monthly users means for YouTube is that almost one out of every two people on the internet visits the platform. That a pretty big command of the Internet populace. Source: Memeburn, 22 March 2013
  • 49. TWITTER TURNS 7 » They grow up so fast, don't they? When Jack Dorsey was setting up his twttr, even he probablydidn'texpect the service to be this popular,or that he'd become a household name in the process. After seven years,the social network has 200 million active users, pumpingout 400 million tweets per day -- of which we'd roughly estimate 90% of which is people being snarky about the TV show they're watching. To celebrate, the companyhas put together a video to takeyou through how Twitter has influenced the world. » According to Twitter, over 200 million active users send more than 400 million Tweets every day. » See the video here: http://youtu.be/Bl-FpuehWGA Source: Engadget, 21 March 2013
  • 50. TWITTER AD REVENUE TO NEAR $1BN IN 2014, THANKS TO MOBILE » If all goes well, Twitter’s global ad revenue should hit a billion dollars by 2014, says a recent eMarketer report. » The researchfirm says this number comes in the wake of advertisers showing “more interest in spending money on mobile advertisements on Twitter”, which suggests that Twitter’s reach is improving. With more than 200-million monthly active users, Twitter is one of the top tier social networks so an improved interest in mobile advertising is hardly surprising. » “Twitter has ultimately benefited from the increased focus on mobile by competitors like Google and Facebook,which have both expandedtheir own mobile ad offerings and worked to convince advertisers to shift dollars to mobile devices, says eMarketer. » The microblogging platform launched of an Ads API recently which eMarketersreckons will also contribute to incremental growth for Twitter this year. Source: Memeburn, 28 March 2013
  • 51. SOCIAL NETWORK LAUNCH TO MARK MANDELA DAY » NdabaMandela,founder of the Africa Rising foundation, the grandsonof one of the world’s most beloved statesmen and his friend Matthew Michelsen, CEO and founder of Backplane,a Palo Alto-based startup that has $5.8 million in venture backingand is responsible for the enormously popularLady Gaga social network LittleMonsters.com. » Mandelaand Michelsen will launch Mandela.is,a social hub built around the idea of giving backto the community. It will also help extend and amplify celebrations around MandelaDay, which itself is meant to inspire change and spur people to take action for the good of their communities. » To mark MandelaDay and Madiba’s95th birthday,the grandchildrenare hosting a series of high-profile events. The social network will help preserve and protect Mandela’slegacy. » At Mandela.is,people will be able to share thoughts and experiences via text, photos, art, and video, as well as building up profiles on the site. Invitations to use the site will at first be contained to ensure a steady build up of content and quality. Source: Mackson Okotie, 17 March 2013
  • 53. SOURCES » Adage » Fin24 » Media24 » Bloomberg » Finextra » Memeburn » Business Insider » Gartner » MobileMoneyAfrica » BusinessTech by » Gizmodo » MyBroadband MyBroadband » Google » Nielsen » CMO Council » GSMA » Realmdigital » CNET » IDC » TechCentral » Design Mind » ITWeb » TechCrunch » Digitlab » IT News Africa » The Full Signal » DMMA » Mackson Okotie » The Guardian » eConsultancy » Mashable » TREND. » eMarketer » Marlives.com » Engadget
  • 54. CONTACT US Should you have any mobile insight, strategy, campaign or solutions requirements please contact any one of us. Angus Robinson | Director: Mobile, Content, Community & Media [tel] +27 (11) 555-3800 [cell] +27 (83) 635 4400 [fax] 0867210884 [email] angus@native.co.za [twitter] @angusrobinson Tracy Aberman | Mobile Strategist Vuyisile Sisulu | Mobile Technologist [tel] +27 (11) 555-3800 [tel] +27 (11) 555-3800 [cell] +27 (82) 754 6111 [cell] +27 (82) 679 5415 [fax] 0867210884 [fax] 0867210884 [email] tracya@native.co.za [email] vuyilisle@native.co.za [twitter] @TracyInSA [twitter] @Vuyisile_Sisulu