Mike Hertz from Soho Computing presentation at Tech Day Camp 2012 on Backup and Disaster Recovery for small business data

2. Backups:
o Would you suffer financial hardships if you experienced a
loss of data?
o Is your data secure?
o What data lies on your computers that would be difficult, if
not impossible, to recreate in the case of loss or damage?
o Are you currently backing up your critical data?

3. Offsite Storage and Online
Backups
File Synchronizing
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4. No one backup solution is the right one
for everyone. Different amounts of
data, sensitivity of the data,
criticality, ease of access, all must be
considered when strategizing a backup
plan.
SOHO Systems will prepare a
customized backup solution proposal
after analyzing the systems and type,
location and amount of data unique to
your environment.

5. SOHO Systems will install and setup a cloud
backup solution:
• Create your online storage account
• Install and configure the SOHO Remote Backup
client software on laptop and desktop PC’s
• Configure file types, locations and priority
to be backed up
Ongoing support includes:
• Monitoring backup storage usage and alerting
• Telephone and remote access for backup
troubleshooting
• On-site support @ $120/hr

6. Local Backups & Disaster
Recovery

7. Local Backups
• Drag and drop copies
• Backup utilities
included with
storage devices

8. Backup: Files and folders
are compressed and placed in
proprietary formatted files
Copy: Duplicate of a file

9. Image Backups
• Acronis True Image
• Norton Ghost
• Windows Backup and
Restore

10. Image backups create essentially a
mirror image copy of your computer,
from the boot files, operating system
(Windows), programs (Office Word, Excel
etc.) to all the data located on your PC’s
hard drive.
Image backups protect you from
hardware failures and severe data
corruption from viruses or other
malware. With an optional “restore to
dissimilar hardware” add-on an image
backup can protect you from loss from
theft, fire etc. by enabling a full restore

11. Backups
Full, Incremental and
Differential Backups
• Full backup is everything you have
selected to back up
• Incremental is everything that has
changed since the ;last backup
• Differential is everything that has
changed since the last full backup

12. Full Image Backups
Installation and setup includes:
• Installation of Acronis True Image software
on each PC
• License registration
• Configure and run initial full image backup on
each PC
• Setup scheduled differential backups to occur
at intervals to be determined
Ongoing support includes:
• 1 year telephone and remote access for image
backup troubleshooting
• On-site support @ $120/hr

13. Online Cloud Backups
combined with Local Image
Backups provide your best
defense against catastrophic
data loss and prolonged
recovery time in the event of
disaster!

14. A disaster recovery backup plan from SOHO
Systems includes both a cloud based backup
solution for daily/continuous data file backup
and a local full image backup.
This approach provides an easy method of
recovering lost, damaged or accidental deletion
of your data as well as a rapid and up to date
restoration of your computer system in the
event of catastrophic loss
Don’t be this guy!

16.  Computer Backups presented by SOHO Systems
 Protecting your data; Local and remote backups of your computer data
 Copy of files; docs, spreadsheets, financials, pics, music, etc
 Local backups on usb removable storage, network attached storage, server shares, CD/DVD,
tape
 Manual copy of files to near storage (drag and drop)
 Use of specialized backup apps
 Windows built in backup apps
 XP “NTBackup” (typically not included with XP Home version)
 Vista, 7, 8 “Backup and Restore”
 Mac built in backup apps
 Time Machine (OS X 10.5 or greater)
 3 rd party apps
 Many included with backup storage devices
 Freeware
 Low cost backup apps (~$50)
 Acronis True Image
 Norton Ghost
 NovaBackup
 Chronosync (Mac)

17.  Cloud storage
 Free with Google apps, MS Skydrive, iCloud…
 May require manually uploading files for backup and sharing
 Limited space allocated, more available for a fee
 Other free cloud storage options
 Mozy, SugarSync, Dropbox, SOHO Remote…
 Automatic scheduled backups/syncs, continuous syncs
 Limited free space
 Fee based cloud storage
 Carbonite, Mozy, SugarSync, Dropbox, SOHO Remote…
 Pay per GB/month, typically around $0.50/GB
 Different licensing models
 Per PC per GB
 Multiple PC’s share allocated space
 Some charge an additional device lic fee ~ $5.00/month
 Multiple revisions
 Secure transmissions and storage
 HIPAA, SOX, MA CMR 17 compliance

18.  Planning for the inevitable: catastrophic loss or damage
 Hard drive crash
 Data corruption due to malware, power surge hardware failure, etc.
 Two tiered approach to computer backups
 Implement both local and remote (cloud) backups
 Backup key data daily or continuously to cloud drive
 Documents folder
 Financial data files
 Outlook data files
 Backup weekly or monthly to local storage utilizing system image backup
 Backs up entire computer
 Full backup
 Incremental backups
 Differential backups
 Fast system recovery after repair/replace of damaged components (bare metal
restore)
 Rotate external hard drives (backup device) to keep a copy offsite.
a. Some imaging software can even restore to dissimilar hardware
Contact Mike Hertz at SOHO Systems for all your IT Services needs
mah@soho-consulting.net
781-261-3173 or 617-823-7850