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Learning About Oneself:
An Essential Process
to Confront Social Media Propaganda
Against the Resettlement of Syrian Refugees
Nadia Naffi
December 18, 2017
Oral Examination for the Degree of Doctor of Philosophy
Paris
Cologne
Nov Dec Jan Feb Mar Apr May June Jul Aug Sep Oct Nov Dec Jan
2 0 1 6
Brussels Nice
Feb
Quebec
Berlin
Edmonton
2 0 1 5
Mar Apr
London
Stokholm
2 0 1 7
May
ManchesterSome of the Events that Led to a High
Level of Online Reactions Against
Syrian Refugees and Muslims
Trump
Muslim Refugees
=
Terrorsist Rapists
Alexandre Bissonnette
Research on youth and on social media claims that
youth are victims, easily manipulated by the plethora
of messages shared online. 

(Wohn, Ellison, Khan, Fewins-Bliss, & Gray, 2013; Spears & Postmes, 2015)
“Substantial portions of youth are far less likely
than others to have voice and influence” 

(Cohen, Kahne, Bowyer, Middaugh, & Rogowski, 2012)

They are reluctant to share their perspective
online and act as “power users (frequent
users)”, instead of “powerful users (influential
users)”.

(Kahne, Hodgin, & Eidman-Aadahl, 2016)
1.How do Canadian youth construe online interactions about
the Syrian refugee crisis?
2.How do Canadian youth construe their role in the integration
and the inclusion of refugees in a context where the image
of refugees is deeply influenced by social media?
3.What knowledge and skills do youth develop when they
engage in analyzing their thoughts and behaviours in
regards to sensitive and controversial issues such as the
refugee crisis and resettlement?
4.How could this knowledge and these skills facilitate their
engagement in civic online reasoning and participatory
politics?
Research Questions
Human Performance Technology and Systems Theory
Integration, Inclusion and Exclusion
Immigration, Space and Transnationalism
Social Network, Social Media and Social Capital
Propaganda
Connected Youth
Education and Youth Civic and Political Engament
Literature Review
Education Psychology Sociology Religion Politics Communication Information
Literature Review
Samuel L. Gaertner
Jan Inge Jönhill Fethi Mansouri
Katrine Fangen
Yuvraj Joshi
Amartya SenRobert J. Oxoby
Hieu Van Ngo
Henri TajfelWalter G. Stephan
Cookie White
Stephan
Miles Hewstone
Roy F. Baumeister
John F. Dovidio
Gérard Bouchard
Rita Kaur Dhamoon
Rupert Brown
Gordon Willard
Allport
Raymond Nam
Cam Trau
Joy Noel
Baumgartner
Donn Byrne Urie
Bronfenbrenner
Richard A.
Swanson
Karl Ludwig von
Bertalanffy
Niklas Luhmann
Peter Senge
Alejandro Portes
John W. Berry
Homi K. Bhabha
Nina Glick-Schiller
Steven VertovecLudger Pries
Thomas FaistLuis E. Guarnizo
Benedict Anderson
J.P.L.M. van
Oudenhoven
Akhil Gupta
James Ferguson
Irene Bloemraad
Pierre Bourdieu
Robert Putnam
Mark Granovetter
Nicole B Ellison
Nan Lin
Tarleton Gillespie
Wan Shun Eva Lam Jessica VitakMimi Ito (Mizuko)
danah boyd
Wenjing XieAmanda Lenhart Clay ShirkyMarshall McLuhan
Ryan ScrivensAndré GagnéBarbara Perry Jonathan Montpetit
Henry Jenkins Joseph Kahne Jessica Thom
Cathy Cohen
Allison Harell
Paulo Freire
Henry Giroux
George Kelly Fay Fransella Don Bannister
Jack Adams-WebberMildred Shaw Jörn W. Scheer
Dennis Hinkle
Harry Procter Peter CumminsDavid Winter George Boeree
Devi Jankowicz
Ann-Louise Davidson
Dusan Stojnov
Literature Review
Samuel L. Gaertner
Jan Inge Jönhill Fethi Mansouri
Katrine Fangen
Yuvraj Joshi
Amartya SenRobert J. Oxoby
Hieu Van Ngo
Henri TajfelWalter G. Stephan
Cookie White
Stephan
Miles Hewstone
Roy F. Baumeister
John F. Dovidio
Gérard Bouchard
Rita Kaur Dhamoon
Rupert Brown
Gordon Willard
Allport
Raymond Nam
Cam Trau
Joy Noel
Baumgartner
Donn Byrne Urie
Bronfenbrenner
Richard A.
Swanson
Karl Ludwig von
Bertalanffy
Niklas Luhmann
Peter Senge
Alejandro Portes
John W. Berry
Homi K. Bhabha
Nina Glick-Schiller
Steven VertovecLudger Pries
Thomas FaistLuis E. Guarnizo
Benedict Anderson
J.P.L.M. van
Oudenhoven
Akhil Gupta
James Ferguson
Irene Bloemraad
Pierre Bourdieu
Robert Putnam
Mark Granovetter
Nicole B Ellison
Nan Lin
Tarleton Gillespie
Wan Shun Eva Lam Jessica VitakMimi Ito (Mizuko)
danah boyd
Wenjing XieAmanda Lenhart Clay ShirkyMarshall McLuhan
Ryan ScrivensAndré GagnéBarbara Perry Jonathan Montpetit
Henry Jenkins Joseph Kahne Jessica Thom
Cathy Cohen
Allison Harell
Paulo Freire
Henry Giroux
George Kelly Fay Fransella Don Bannister
Jack Adams-WebberMildred Shaw Jörn W. Scheer
Dennis Hinkle
Harry Procter Peter CumminsDavid Winter George Boeree
Devi Jankowicz
Ann-Louise Davidson
Dusan Stojnov
The Contact
Hypothesis
The
Perception
of Rejection
Challenges
with Measuring
Social Inclusion
The Reasonable
Accommodation
The Mutual
Intergroup
Differentiation
Model
The
Similarity-
Attraction
Hypothesis
Regulated
Inclusion
The Common In-
Group Identity
ModelAversive
Racism
The Feeling of
Exclusion vs the
Observable
Exclusion
The Common In-
Group Identity
ModelAversive
Racism
The Mutual
Intergroup
Differentiation
Model
Multiple and
Changeable
Identities
Inclusion Leads
to Exclusion
Affirmative vs
Transformative
Inclusion is
Multidimensional
Systemic
Problem
Cause Lack
of Support
Capabilities
Perception of
Identity of
Capabilities and
of Others
The Integrated
Threat Theory
(ITT)
The Integrated
Threat Theory
(ITT)
The Social
Identity Theory
The Social
Categorization
Theory
Pew Research
Investment in
Social Relations
with Expected
Returns
Connected
Learning
Global Village
Participatory
Culture
Participatory
Politics
Bridging and
Bonding Social
Capital
War on Youth
Qualitative Grids
Laddering
Concepts
Participatory
Politics
The General
System Theory
The Ecological
Theory of
Development
Organizations
That Learn
Interdependance
The Performance
Diagnosis Matrix
The Social
Systems Theory
The Imagined
Communities
The
Acculturation
Model
The Third
Space
Transmigrants
Transnational
Public Sphere
Canadian
Exceptionalism
Transnationalism
Chain
Transnational Social
SpacesBorder-
Crossing Expansion
of Social Space
Super Diversity
Platforms
Politics
Segmented
Assimilation
Mobile Immigrants
Role and Position of
Dominant Groups in
Receiving Countries
Transnational
Public Sphere
Adding “Wish to
Be Engaged in
Transnational
Contact” to
Berry’s Model
Transnationalism
vs Globalisation
Habitus
Strong and
Weak Ties
Communication
and Society
Newsless YouthRight Wing Extremists and Radicalization
Anti-immigrant
sentiment
Connected
Youth
Impact of
Perception of
Exlusion
Personal Construct Psychology
Tolerance
PCP
Social Capital
and Social
Media
Belonging
Through
Transnational
Communities
Youth Social
Capital and
Social Media
Diverse
Perspective
Through Online
Interactions
Integration Inclusion
Interdependent
Negotiation
22 Canadian Youth
18 - 24 Years Old
5 Had Contact
with Refugees
19 Followed News
About the Refugee Crisis
1
Was Involved
in Welcoming
Refugees
21 Online Passive
Bystanders
by Choice
Active on Social Media
10 From Small
Towns
Mostly White
6 Muslims
14 Male
7 Female
1 Agender
Quebec
or
Ontario
Stood with
Refugees
and Muslims
Theoretical Framework
Fundamental Postulate: A person’s processes are psychologically
channelized by the ways in which he [she/they] anticipates events. 

(Kelly, 1955)
Kelly’s Personal Construct Psychology (PCP)
Kelly’s
Constructive
Alternativism
Kelly’s
Sociality
Corollary
Procter’s
Relationality
Corollary
16
1. Kelly’s Self-
Characterization
Technique
2. Procter’s Perceiver
Element Grid (PEG)
(Qualitative Grid)
3. Kelly’s Repertory
Grid Technique
4. Hinkles’ Laddering
Technique
Methods
100
Hours
100
Hours
1.How do Canadian youth construe online interactions
about the Syrian refugee crisis?
Refugees are dehumanized on social media
They are considered as problems to deal with instead
of human beings fleeing life-threatening events
They are viewed as uneducated, coming with large
families, and most probably a future burden on host
society tax payers
They are accused of “having ruined their own country
and now coming to ruin ours”
2.How do Canadian youth describe their role in the integration
and the inclusion of refugees in a context where the image of
refugees is deeply influenced by social media?
First interview: offline, in welcoming centres, on campus, in
classrooms
Fourth interview: both offline and online
๏ Disrupt the discourses around Syrian refugees
๏ Counterbalance the massive dissemination of hateful posts

๏ Report posts that are offensive or contain lies or misinformation 

๏ Provide people with alternative arguments or stories that would
allow them to make informed decisions

๏ Anticipate behaviours after terror attacks to counter the violent
accusations that would target Muslims and Muslim refugees 

๏ Acknowledge their own biases and actively communicate with
people with opposing views, especially the “closed minded ones”
3.What knowledge and skills do youth develop when they
engage in analyzing their thoughts and behaviours in
regards to sensitive and controversial issues such as the
refugee crisis and resettlement?
Unconscious filtering based on a set of selection criteria
Unconscious construing and labelling of the anti-Syrian
refugee anti-Muslim Canadians. They might have potential
legitimate concerns, specific factors that forge their beliefs
and potentially influence their attitudes towards refugees,
such as small town effect, social media influence, education,
and family and peer pressure.

Perceived online barriers leading to online passiveness
and bystander stand

Critical thinking about social media content, online
behaviours (including theirs), their knowledge about the
refugee crisis and their own thinking 

Realization that inaction is an action by itself
4.How could this knowledge and these skills facilitate their
engagement in civic online reasoning and participatory politics?
Unconscious filtering Explained online behaviour
Self-interest Sense of social responsibility
Worthless voice
Capable, empowered
and influential voice
Labeling Trying to understand
Offline and online dialogue
with refugees and host society
Offline intervention
with refugees
“Know Thyself”:
An Essential Process to Confront Social Media Propaganda
Analyze
Analyze
my behaviour
in the context
of propaganda
Which strategies/
media usage/
messages draw my
attention?
How do I react to
propagandist
behaviours?
How do I explain my
network’s reaction?
How do I react to my
networks’ behaviours?
Why?
Design
the counter -
propaganda
strategies
to adopt
What goal(s) do I want
to achieve?
Who are my
audiences?
How do I perceive my
role in reaching this
goal?
What are my
knowledge, skills and
resources?
What actions should I
take?
Design
Why?
Address
the factors
influencing
my move
to action
Do I care?
Do I care enough to
act?
What are my action
catalysts?
How can I enhance
them?
What are my action
inhibiters?
How can I eliminate
them?
Prepare
Why?
Evaluate
What is my stance on
the issue?
Investigate
my stance
on a sensitive
controversial
issue targeted
by propaganda
Why?
Question
Evaluate
my readiness
to act
How confident am I to
actively engage in the
counter-propaganda
actions I planed?
Why?
ActEvaluate
Civic Online
Reasoning
…
Participatory
Politics
AnalyzeQuestion Design Prepare Evaluate
From Passive Bystanders to Agents of Change
…who engage in civic online reasoning, stand up to propaganda, identify
ways to leverage the power of social media and have greater control,
voice and influence over issues that matter most in their lives
Media Literacy Propaganda
Awareness
…
Future Directions
Follow the 22 youth through an ethnography study
Move youth from ready to active
Analyze data collected from the European and Middle Eastern
participants and comparing it with the Canadian data to identify
potentially transferable solutions
Interview youth from the opposing camp, authors of “hate” speech
Use the PEG with both right wing extremists and Muslim refugees to
initiate dialogue and examine changes of attitudes
Use the model and 4 instruments to shed light on the influence of
social media on the inclusion of indigenous people, LGBTQ+
community, people of colour, people with disabilities and other groups
victimized through social media, and disrupt the “hate” discourses
targeting them
Move from theory to practice (Train the people at the front line:
educators, social workers, parents)
A single youth can do amazing things
A group of youth can do amazing things
If we become a society of agents of change and of dialogue
We will collectively overpower hate propaganda
Thank You
Nadia Naffi
December 2017
Oral Examination for the Degree of Doctor of Philosophy

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Nadia naffi-Learning About Oneself an Essential Process to Confront Social Media Propaganda Against the Resettlement of Syrian Refugees - Ph.D. Defence-2017

  • 1. Learning About Oneself: An Essential Process to Confront Social Media Propaganda Against the Resettlement of Syrian Refugees Nadia Naffi December 18, 2017 Oral Examination for the Degree of Doctor of Philosophy
  • 2.
  • 3.
  • 4.
  • 5. Paris Cologne Nov Dec Jan Feb Mar Apr May June Jul Aug Sep Oct Nov Dec Jan 2 0 1 6 Brussels Nice Feb Quebec Berlin Edmonton 2 0 1 5 Mar Apr London Stokholm 2 0 1 7 May ManchesterSome of the Events that Led to a High Level of Online Reactions Against Syrian Refugees and Muslims Trump
  • 7.
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  • 10. Alexandre Bissonnette Research on youth and on social media claims that youth are victims, easily manipulated by the plethora of messages shared online. (Wohn, Ellison, Khan, Fewins-Bliss, & Gray, 2013; Spears & Postmes, 2015)
  • 11. “Substantial portions of youth are far less likely than others to have voice and influence” (Cohen, Kahne, Bowyer, Middaugh, & Rogowski, 2012) They are reluctant to share their perspective online and act as “power users (frequent users)”, instead of “powerful users (influential users)”. (Kahne, Hodgin, & Eidman-Aadahl, 2016)
  • 12. 1.How do Canadian youth construe online interactions about the Syrian refugee crisis? 2.How do Canadian youth construe their role in the integration and the inclusion of refugees in a context where the image of refugees is deeply influenced by social media? 3.What knowledge and skills do youth develop when they engage in analyzing their thoughts and behaviours in regards to sensitive and controversial issues such as the refugee crisis and resettlement? 4.How could this knowledge and these skills facilitate their engagement in civic online reasoning and participatory politics? Research Questions
  • 13. Human Performance Technology and Systems Theory Integration, Inclusion and Exclusion Immigration, Space and Transnationalism Social Network, Social Media and Social Capital Propaganda Connected Youth Education and Youth Civic and Political Engament Literature Review Education Psychology Sociology Religion Politics Communication Information
  • 14. Literature Review Samuel L. Gaertner Jan Inge Jönhill Fethi Mansouri Katrine Fangen Yuvraj Joshi Amartya SenRobert J. Oxoby Hieu Van Ngo Henri TajfelWalter G. Stephan Cookie White Stephan Miles Hewstone Roy F. Baumeister John F. Dovidio Gérard Bouchard Rita Kaur Dhamoon Rupert Brown Gordon Willard Allport Raymond Nam Cam Trau Joy Noel Baumgartner Donn Byrne Urie Bronfenbrenner Richard A. Swanson Karl Ludwig von Bertalanffy Niklas Luhmann Peter Senge Alejandro Portes John W. Berry Homi K. Bhabha Nina Glick-Schiller Steven VertovecLudger Pries Thomas FaistLuis E. Guarnizo Benedict Anderson J.P.L.M. van Oudenhoven Akhil Gupta James Ferguson Irene Bloemraad Pierre Bourdieu Robert Putnam Mark Granovetter Nicole B Ellison Nan Lin Tarleton Gillespie Wan Shun Eva Lam Jessica VitakMimi Ito (Mizuko) danah boyd Wenjing XieAmanda Lenhart Clay ShirkyMarshall McLuhan Ryan ScrivensAndré GagnéBarbara Perry Jonathan Montpetit Henry Jenkins Joseph Kahne Jessica Thom Cathy Cohen Allison Harell Paulo Freire Henry Giroux George Kelly Fay Fransella Don Bannister Jack Adams-WebberMildred Shaw Jörn W. Scheer Dennis Hinkle Harry Procter Peter CumminsDavid Winter George Boeree Devi Jankowicz Ann-Louise Davidson Dusan Stojnov
  • 15. Literature Review Samuel L. Gaertner Jan Inge Jönhill Fethi Mansouri Katrine Fangen Yuvraj Joshi Amartya SenRobert J. Oxoby Hieu Van Ngo Henri TajfelWalter G. Stephan Cookie White Stephan Miles Hewstone Roy F. Baumeister John F. Dovidio Gérard Bouchard Rita Kaur Dhamoon Rupert Brown Gordon Willard Allport Raymond Nam Cam Trau Joy Noel Baumgartner Donn Byrne Urie Bronfenbrenner Richard A. Swanson Karl Ludwig von Bertalanffy Niklas Luhmann Peter Senge Alejandro Portes John W. Berry Homi K. Bhabha Nina Glick-Schiller Steven VertovecLudger Pries Thomas FaistLuis E. Guarnizo Benedict Anderson J.P.L.M. van Oudenhoven Akhil Gupta James Ferguson Irene Bloemraad Pierre Bourdieu Robert Putnam Mark Granovetter Nicole B Ellison Nan Lin Tarleton Gillespie Wan Shun Eva Lam Jessica VitakMimi Ito (Mizuko) danah boyd Wenjing XieAmanda Lenhart Clay ShirkyMarshall McLuhan Ryan ScrivensAndré GagnéBarbara Perry Jonathan Montpetit Henry Jenkins Joseph Kahne Jessica Thom Cathy Cohen Allison Harell Paulo Freire Henry Giroux George Kelly Fay Fransella Don Bannister Jack Adams-WebberMildred Shaw Jörn W. Scheer Dennis Hinkle Harry Procter Peter CumminsDavid Winter George Boeree Devi Jankowicz Ann-Louise Davidson Dusan Stojnov The Contact Hypothesis The Perception of Rejection Challenges with Measuring Social Inclusion The Reasonable Accommodation The Mutual Intergroup Differentiation Model The Similarity- Attraction Hypothesis Regulated Inclusion The Common In- Group Identity ModelAversive Racism The Feeling of Exclusion vs the Observable Exclusion The Common In- Group Identity ModelAversive Racism The Mutual Intergroup Differentiation Model Multiple and Changeable Identities Inclusion Leads to Exclusion Affirmative vs Transformative Inclusion is Multidimensional Systemic Problem Cause Lack of Support Capabilities Perception of Identity of Capabilities and of Others The Integrated Threat Theory (ITT) The Integrated Threat Theory (ITT) The Social Identity Theory The Social Categorization Theory Pew Research Investment in Social Relations with Expected Returns Connected Learning Global Village Participatory Culture Participatory Politics Bridging and Bonding Social Capital War on Youth Qualitative Grids Laddering Concepts Participatory Politics The General System Theory The Ecological Theory of Development Organizations That Learn Interdependance The Performance Diagnosis Matrix The Social Systems Theory The Imagined Communities The Acculturation Model The Third Space Transmigrants Transnational Public Sphere Canadian Exceptionalism Transnationalism Chain Transnational Social SpacesBorder- Crossing Expansion of Social Space Super Diversity Platforms Politics Segmented Assimilation Mobile Immigrants Role and Position of Dominant Groups in Receiving Countries Transnational Public Sphere Adding “Wish to Be Engaged in Transnational Contact” to Berry’s Model Transnationalism vs Globalisation Habitus Strong and Weak Ties Communication and Society Newsless YouthRight Wing Extremists and Radicalization Anti-immigrant sentiment Connected Youth Impact of Perception of Exlusion Personal Construct Psychology Tolerance PCP Social Capital and Social Media Belonging Through Transnational Communities Youth Social Capital and Social Media Diverse Perspective Through Online Interactions
  • 17. 22 Canadian Youth 18 - 24 Years Old 5 Had Contact with Refugees 19 Followed News About the Refugee Crisis 1 Was Involved in Welcoming Refugees 21 Online Passive Bystanders by Choice Active on Social Media 10 From Small Towns Mostly White 6 Muslims 14 Male 7 Female 1 Agender Quebec or Ontario Stood with Refugees and Muslims
  • 18. Theoretical Framework Fundamental Postulate: A person’s processes are psychologically channelized by the ways in which he [she/they] anticipates events. (Kelly, 1955) Kelly’s Personal Construct Psychology (PCP) Kelly’s Constructive Alternativism Kelly’s Sociality Corollary Procter’s Relationality Corollary
  • 19. 16 1. Kelly’s Self- Characterization Technique 2. Procter’s Perceiver Element Grid (PEG) (Qualitative Grid) 3. Kelly’s Repertory Grid Technique 4. Hinkles’ Laddering Technique Methods
  • 21. 1.How do Canadian youth construe online interactions about the Syrian refugee crisis? Refugees are dehumanized on social media They are considered as problems to deal with instead of human beings fleeing life-threatening events They are viewed as uneducated, coming with large families, and most probably a future burden on host society tax payers They are accused of “having ruined their own country and now coming to ruin ours”
  • 22. 2.How do Canadian youth describe their role in the integration and the inclusion of refugees in a context where the image of refugees is deeply influenced by social media? First interview: offline, in welcoming centres, on campus, in classrooms Fourth interview: both offline and online ๏ Disrupt the discourses around Syrian refugees ๏ Counterbalance the massive dissemination of hateful posts ๏ Report posts that are offensive or contain lies or misinformation ๏ Provide people with alternative arguments or stories that would allow them to make informed decisions ๏ Anticipate behaviours after terror attacks to counter the violent accusations that would target Muslims and Muslim refugees ๏ Acknowledge their own biases and actively communicate with people with opposing views, especially the “closed minded ones”
  • 23. 3.What knowledge and skills do youth develop when they engage in analyzing their thoughts and behaviours in regards to sensitive and controversial issues such as the refugee crisis and resettlement? Unconscious filtering based on a set of selection criteria Unconscious construing and labelling of the anti-Syrian refugee anti-Muslim Canadians. They might have potential legitimate concerns, specific factors that forge their beliefs and potentially influence their attitudes towards refugees, such as small town effect, social media influence, education, and family and peer pressure. Perceived online barriers leading to online passiveness and bystander stand Critical thinking about social media content, online behaviours (including theirs), their knowledge about the refugee crisis and their own thinking Realization that inaction is an action by itself
  • 24. 4.How could this knowledge and these skills facilitate their engagement in civic online reasoning and participatory politics? Unconscious filtering Explained online behaviour Self-interest Sense of social responsibility Worthless voice Capable, empowered and influential voice Labeling Trying to understand Offline and online dialogue with refugees and host society Offline intervention with refugees
  • 25. “Know Thyself”: An Essential Process to Confront Social Media Propaganda Analyze Analyze my behaviour in the context of propaganda Which strategies/ media usage/ messages draw my attention? How do I react to propagandist behaviours? How do I explain my network’s reaction? How do I react to my networks’ behaviours? Why? Design the counter - propaganda strategies to adopt What goal(s) do I want to achieve? Who are my audiences? How do I perceive my role in reaching this goal? What are my knowledge, skills and resources? What actions should I take? Design Why? Address the factors influencing my move to action Do I care? Do I care enough to act? What are my action catalysts? How can I enhance them? What are my action inhibiters? How can I eliminate them? Prepare Why? Evaluate What is my stance on the issue? Investigate my stance on a sensitive controversial issue targeted by propaganda Why? Question Evaluate my readiness to act How confident am I to actively engage in the counter-propaganda actions I planed? Why?
  • 26. ActEvaluate Civic Online Reasoning … Participatory Politics AnalyzeQuestion Design Prepare Evaluate From Passive Bystanders to Agents of Change …who engage in civic online reasoning, stand up to propaganda, identify ways to leverage the power of social media and have greater control, voice and influence over issues that matter most in their lives Media Literacy Propaganda Awareness …
  • 27. Future Directions Follow the 22 youth through an ethnography study Move youth from ready to active Analyze data collected from the European and Middle Eastern participants and comparing it with the Canadian data to identify potentially transferable solutions Interview youth from the opposing camp, authors of “hate” speech Use the PEG with both right wing extremists and Muslim refugees to initiate dialogue and examine changes of attitudes Use the model and 4 instruments to shed light on the influence of social media on the inclusion of indigenous people, LGBTQ+ community, people of colour, people with disabilities and other groups victimized through social media, and disrupt the “hate” discourses targeting them Move from theory to practice (Train the people at the front line: educators, social workers, parents)
  • 28. A single youth can do amazing things A group of youth can do amazing things If we become a society of agents of change and of dialogue We will collectively overpower hate propaganda
  • 29. Thank You Nadia Naffi December 2017 Oral Examination for the Degree of Doctor of Philosophy