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Fast Forward to Year 2025
Four Scenarios Describing the Digital Marketplace for Queensland
Government Services
Dr Stefan Hajkowicz
Data61
Strategic
Foresight
1. Ice Cream
3. Car Trip2. Children
Use activity
books and
games
Take
normal
careEffective
strategy not
yet identified
by humankind
Use
serviettes
Does the strategy
perform in
most/all areas of
overlap?
Scenario & Strategy
Planning Concepts
Things That Could Happen on
a family Holiday (3 scenarios
and 3 strategies)
Future of Work | Dr Stefan Hajkowicz & Dr Andrew Reeson4 |
Question: The area of lilly pad doubles every day. It
takes 19 days for the pond to be half-covered. On what
day is the pond completely covered?
Image: Pixabay
5 |
0
100,000
200,000
300,000
400,000
500,000
600,000
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20
PondCoverage(SquareMetres)
Answer: On day 20 (one day later) the pond is covered.
Frog Doesn’t Know
Anything is Happening Yet
Frog
Suspects
Something
Happening
Frog
realises
what’s
happening
& tries to
respond
50% Coverage
Image: Pixabay
100% Coverage
6 |
Characterising the
marketplace for
Queensland Government
services (e.g. health,
education, transport,
accommodation,
community and other
services) in the year
2025.
THE SCENARIOS
1. Heritage 3. Turbocharge
4. Stargate2. New
Order
Horizontal Axis
Extent of Digital Immersion (Deep to Shallow)
DEEP - The Data Explosion
0
200
400
600
800
1000
1200
1400
1600
1800
Jun
2010
Dec
2010
Jun
2011
Dec
2011
Jun
2012
Dec
2012
Jun
2013
Dec
2013
Jun
2014
Dec
2014
Jun
2015
ThousandTerabytes
Terabytes of data downloaded using
fixed line broadband
And we’d need another
75m to show you the
2025 forecast.
According to IBM The world creates 2.5
quintillion bytes of data daily; 90% of the
data was made in the last 2 years.
DEEP – Computing Speed
0
200
400
600
800
1000
1200
1400
1600
1971
1974
1982
1989
1995
1999
2003
2008
2012
Transistors(millions)
Moore’s Law – Number of
transistors on an integrated
circuit doubles at same cost
every 1.5 years
And then there’s quantum computing which could be
10,000 times faster …
Jury’s still out on whether D Wave 2 (second
commercially available quantum computer by
Google, NASA and D Wave Systems) actually
works. But maybe soon?
DEEP - The Internet of Things
2006
2 Billion Devices
2015
15 Billion Devices
2020
200 Billion Devices
Data source: Intel Corporation. A Guide to the Internet of Things. Image Wikipedia
225 times more
functionality
40,000 times
more functionality
Metcalfe's Law
Value of a network = n2
Wall-Ye VIN Robot Image Source: AFPSource: Wired Magazine
DEEP - The Reach of Robotics
DEEP - Task Automation and Job Replacement
“More than 5 million Aussie Jobs [40% of workforce] gone in 10-15 years”
- CEDA Report, Australia’s Future Workforce, 2015
“By one popular estimate 65% of children entering primary school today will ultimately
end up working in completely new job types that don’t yet exist”
- World Economic Forum, The Future of Jobs and Skills, 2016
SHALLOW – What Robots Can’t Do
After seven years of effort
by scientists from UC
Berkeley a robot can fold a
towel in …
20 mins.
The Berkeley Robot for the Elimination of Tedious Task (Brett) by Prof Abbeel at UC Berkley. Image source: Youtube
Image source: Su-Star
SHALLOW – Photographers Versus Lab Staff
0
2
4
6
8
10
12
14
1992 1994 1996 1998 2000 2002 2004 2006 2008 2010 2012 2014
Employment('000s)
Australian Photographic Industry
Photographers
Developers/printers
Data Source: ABS (2015). 6291.0.55.001 - Labour Force, Australia, Detailed. Canberra, Australian Bureau of Statistics.
Out of every 10 Australians 6 have been a victim
of cybercrime
Of all victims 46 percent experienced a
cybercrime incident in the past 12 months
In 2013 A$1.06 billion was stolen from
Australian citizens in cybercrime events
The average financial loss per victim in
2013 was A$201
5 million Australians fell victim to cybercrime last year
SHALLOW – Cybercrime, The Untamed Tiger
Australian Institute of Criminology
Future of Work | Dr Stefan Hajkowicz & Dr Andrew Reeson16 |
SHALLOW -
Information
overload, digital
exhaustion and
unplugging
.
Vertical Axis
Extent of Institutional Change (Substantial to Limited)
Ronald Coase
Ronald Coase working in 2003.
Photo taken at and by University of
Chicago Law School. Wikipedia.
SUBSTANTIAL – Time to Rewrite
the Theory of the Firm?
SUBSTANTIAL - New Platform Economies
GLG
Future of Work | Dr Stefan Hajkowicz & Dr Andrew Reeson20 |
New Uber
Drivers in
the United
States
A study by Uber
Technologies and
Princeton University,
published 2016
SUBSTANTIAL – When the Model Works, It Grows Quickly
SUBSTANTIAL – The Innovation Imperative & Organisational
Redesign
World Economic Forum via Flickr. Zanny Minton Beddoes interviews Clayton Christensen
LIMITED – Can’t See the P2P Economy Yet (In Official Data)
But it may be on its way?
5%
10%
15%
20%
25%
30%
1992 1996 2000 2004 2008 2012
Casual employment by age group
20-29
30-39
40-49
50-59
60+
0%
10%
20%
30%
40%
50%
60%
1992 1996 2000 2004 2008 2012
Self-employment by age group
Data source: Australian Bureau of Statistics, detailed quarterly labour force survey
LIMITED – Hurdles Before the Global P2P Economy
Consumer
trust
Government
regulation
Competition from
longstanding
incumbents
Quality &
reliability
perceptions
A plausible scenario is that in 10 years (the time frame for this study) the
peer-to-peer economy has gone through a few expand-contract cycles but
isn’t too much bigger than now…
Public
relations
LIMITED – Organisational Momentum
Future of Work | Dr Stefan Hajkowicz & Dr Andrew Reeson25 |
Characterising the
marketplace for
Queensland Government
services (e.g. health,
education, transport,
accommodation,
community and other
services) in the year
2025.
THE SCENARIOS
1. Heritage 3. Turbocharge
4. Stargate2. New
Order
www.csiro.au
Data 61
Dr Stefan Hajkowicz
Principal Research Scientist
t +61 7 3833 5540
e Stefan.Hajkowicz@csiro.au
Thank you

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1 speaker scenarios (stefan hajkowicz)

  • 1. www.csiro.au Fast Forward to Year 2025 Four Scenarios Describing the Digital Marketplace for Queensland Government Services Dr Stefan Hajkowicz
  • 3. 1. Ice Cream 3. Car Trip2. Children Use activity books and games Take normal careEffective strategy not yet identified by humankind Use serviettes Does the strategy perform in most/all areas of overlap? Scenario & Strategy Planning Concepts Things That Could Happen on a family Holiday (3 scenarios and 3 strategies)
  • 4. Future of Work | Dr Stefan Hajkowicz & Dr Andrew Reeson4 | Question: The area of lilly pad doubles every day. It takes 19 days for the pond to be half-covered. On what day is the pond completely covered? Image: Pixabay
  • 5. 5 | 0 100,000 200,000 300,000 400,000 500,000 600,000 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 PondCoverage(SquareMetres) Answer: On day 20 (one day later) the pond is covered. Frog Doesn’t Know Anything is Happening Yet Frog Suspects Something Happening Frog realises what’s happening & tries to respond 50% Coverage Image: Pixabay 100% Coverage
  • 6. 6 | Characterising the marketplace for Queensland Government services (e.g. health, education, transport, accommodation, community and other services) in the year 2025. THE SCENARIOS 1. Heritage 3. Turbocharge 4. Stargate2. New Order
  • 7. Horizontal Axis Extent of Digital Immersion (Deep to Shallow)
  • 8. DEEP - The Data Explosion 0 200 400 600 800 1000 1200 1400 1600 1800 Jun 2010 Dec 2010 Jun 2011 Dec 2011 Jun 2012 Dec 2012 Jun 2013 Dec 2013 Jun 2014 Dec 2014 Jun 2015 ThousandTerabytes Terabytes of data downloaded using fixed line broadband And we’d need another 75m to show you the 2025 forecast. According to IBM The world creates 2.5 quintillion bytes of data daily; 90% of the data was made in the last 2 years.
  • 9. DEEP – Computing Speed 0 200 400 600 800 1000 1200 1400 1600 1971 1974 1982 1989 1995 1999 2003 2008 2012 Transistors(millions) Moore’s Law – Number of transistors on an integrated circuit doubles at same cost every 1.5 years And then there’s quantum computing which could be 10,000 times faster … Jury’s still out on whether D Wave 2 (second commercially available quantum computer by Google, NASA and D Wave Systems) actually works. But maybe soon?
  • 10. DEEP - The Internet of Things 2006 2 Billion Devices 2015 15 Billion Devices 2020 200 Billion Devices Data source: Intel Corporation. A Guide to the Internet of Things. Image Wikipedia 225 times more functionality 40,000 times more functionality Metcalfe's Law Value of a network = n2
  • 11. Wall-Ye VIN Robot Image Source: AFPSource: Wired Magazine DEEP - The Reach of Robotics
  • 12. DEEP - Task Automation and Job Replacement “More than 5 million Aussie Jobs [40% of workforce] gone in 10-15 years” - CEDA Report, Australia’s Future Workforce, 2015 “By one popular estimate 65% of children entering primary school today will ultimately end up working in completely new job types that don’t yet exist” - World Economic Forum, The Future of Jobs and Skills, 2016
  • 13. SHALLOW – What Robots Can’t Do After seven years of effort by scientists from UC Berkeley a robot can fold a towel in … 20 mins. The Berkeley Robot for the Elimination of Tedious Task (Brett) by Prof Abbeel at UC Berkley. Image source: Youtube Image source: Su-Star
  • 14. SHALLOW – Photographers Versus Lab Staff 0 2 4 6 8 10 12 14 1992 1994 1996 1998 2000 2002 2004 2006 2008 2010 2012 2014 Employment('000s) Australian Photographic Industry Photographers Developers/printers Data Source: ABS (2015). 6291.0.55.001 - Labour Force, Australia, Detailed. Canberra, Australian Bureau of Statistics.
  • 15. Out of every 10 Australians 6 have been a victim of cybercrime Of all victims 46 percent experienced a cybercrime incident in the past 12 months In 2013 A$1.06 billion was stolen from Australian citizens in cybercrime events The average financial loss per victim in 2013 was A$201 5 million Australians fell victim to cybercrime last year SHALLOW – Cybercrime, The Untamed Tiger Australian Institute of Criminology
  • 16. Future of Work | Dr Stefan Hajkowicz & Dr Andrew Reeson16 | SHALLOW - Information overload, digital exhaustion and unplugging .
  • 17. Vertical Axis Extent of Institutional Change (Substantial to Limited)
  • 18. Ronald Coase Ronald Coase working in 2003. Photo taken at and by University of Chicago Law School. Wikipedia. SUBSTANTIAL – Time to Rewrite the Theory of the Firm?
  • 19. SUBSTANTIAL - New Platform Economies GLG
  • 20. Future of Work | Dr Stefan Hajkowicz & Dr Andrew Reeson20 | New Uber Drivers in the United States A study by Uber Technologies and Princeton University, published 2016 SUBSTANTIAL – When the Model Works, It Grows Quickly
  • 21. SUBSTANTIAL – The Innovation Imperative & Organisational Redesign World Economic Forum via Flickr. Zanny Minton Beddoes interviews Clayton Christensen
  • 22. LIMITED – Can’t See the P2P Economy Yet (In Official Data) But it may be on its way? 5% 10% 15% 20% 25% 30% 1992 1996 2000 2004 2008 2012 Casual employment by age group 20-29 30-39 40-49 50-59 60+ 0% 10% 20% 30% 40% 50% 60% 1992 1996 2000 2004 2008 2012 Self-employment by age group Data source: Australian Bureau of Statistics, detailed quarterly labour force survey
  • 23. LIMITED – Hurdles Before the Global P2P Economy Consumer trust Government regulation Competition from longstanding incumbents Quality & reliability perceptions A plausible scenario is that in 10 years (the time frame for this study) the peer-to-peer economy has gone through a few expand-contract cycles but isn’t too much bigger than now… Public relations
  • 25. Future of Work | Dr Stefan Hajkowicz & Dr Andrew Reeson25 | Characterising the marketplace for Queensland Government services (e.g. health, education, transport, accommodation, community and other services) in the year 2025. THE SCENARIOS 1. Heritage 3. Turbocharge 4. Stargate2. New Order
  • 26. www.csiro.au Data 61 Dr Stefan Hajkowicz Principal Research Scientist t +61 7 3833 5540 e Stefan.Hajkowicz@csiro.au Thank you