2. Review management program
No more time wasted by searching reviews, Reputami condense them all
Semantic topic analytics
It gives the more common topics about your hotel
Rich guests profiles
It helps you see who is behind a comment
Customer search
It helps you know who are the most influent reviewers
Instant notifications
In order to never miss anything
Widgets and social media
It helps increase the direct booking
SERVICES THEY PROVID
5. They help the hotel maximise guest engagement by improving their rankings,
understanding their guests better and saving time with day to day feedback
management.
HOW DO THEY HELP
THE HOTEL TO
MAXIMISE GUEST
ENGAGEMENT
6. WHAT TYPE OF
SUPPORT THEY USE
E-mails
Graphics
Notifications
Profiles
Questionnaires
Social media
Reviews
7. SERVICES THEY PROVID
Hotel reputation management
Improve guest satisfaction and watch your revenue grow
Guest survey solution
Leverage guest survey, feedback to deliver and a better experience
Revenue optimizer
Identify opportunities to increase ADR and REVPAR
Destination analytic
Develop effective travel and tourism strategies for your destination
Hotel investment analytics
Powerful intelligence and smarter decisions
Reputation management for restaurants
Increase reservations and walk-ins
10. HOW DO THEY HELP
THE HOTEL TO
MAXIMISE GUEST
ENGAGEMENT
They help the hotel maximise guest engagement by leveraging online reputation
and guest satisfaction survey analytics in order to enhance guest experience
and increase revenue.
12. WHICH ONE DO I CHOOSE?
I think ReviewPro is more precise and complete than Reputami.
Its own reputation is greater and having so much feedbacks by professionals is
reassuring.
13. For customers
User friendly and complete
For hotel operations
Facilitates the decision making process and gives access to new
data
For staff
Helps them understand better the clients and re-adjust themselves
accoring to the feedback
For marketing
Helps target the customers and gain time
ADVANTAGES