8. Guidance and Support Course structure and timetable e.g. course calendar, study guide, tutorials Reflection and demonstration Internalization and reflection, e.g. in-text questions, blogs, e-portfolios Diagnostic, formative or summative assessment e.g. TMAs, iCMAs, ECAs Course Map View: Course title Course summary Level, credits, duration, key features Key works Description words indicating pedagogical approach, special features Content and activities Course materials, prior experience, learner-generated content, e.g. readings, DVDs, podcasts, labs Communication and Collaboration Dialogic aspects of the course, interaction between learners & tutors - course forum, email