1. Maximize Your Information Capital
Dr. Rado Kotorov
Vice President and CIO
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2. Information Builders at a Glance
Focused
Software and Services
Business Intelligence & Analytics
Data Integration & Integrity
Experienced
38 years of experience
All industries, Government & Education
Global
Thousands of customers,
Millions of users
1,350 employees in 60 offices
All industries, Government & Education
Leading OEM software provider
Successful
98% success rate
Highest customer satisfaction
Long term customer partnerships
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3. BI Low Adoption Still Pervasive
After 20 years of BI the 70-80% are still underserved
We Conducted some research with IDG
Please do not distribute, we will make shortly an
app to slice and dice the results on our website

4. Whom Did We Ask?
IT decision makers (57%),
knowledge workers (33%), and
operational/front-line employees (10%)
US
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US
UK
Germany
Spain
France, and
Netherlands

5. Involvement in BI
IT decision makers are equally as likely to consume/review reports
prepared by others (46%), as they are to investigate data for trends
and business insights (46%) or to leverage tools to build
dashboards/queries (45%).
IT also reports high levels of involvement with data
mining/statistical analysis (41%) and building of reporting
applications for others (40%).
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applications for others (40%).
Knowledge workers most often report spending time
consuming/reviewing reports others prepare (61%) and investigating
data for trends and business insights (51%).
Operational/front-line employees report the lowest incidence of
involvement with business intelligence/analytics categorizing their
involvement as consuming/reviewing reports others prepare.

6. What respondents believe?
75% agree that “In my organization, information is used to align
our strategic goals with our day-to-day activities and processes by
providing easily accessible and relevant information to all
employees on a regular basis.”
69% agree that “My organization is committed to helping our
customers and partners make better decisions and as such shares
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customers and partners make better decisions and as such shares
not only relevant data, but also analytics with customers/partners
to create greater alignment and value.”
68% agree that “My organization views investments in
information management as being on par with investments in
other tangible assets, effectively leveraging information for
competitive advantage.”

7. The reality
The majority of organizations regularly solicit feedback about
information delivery preferences from:
executive management (82%),
mid-level management (83%)
knowledge workers (70%)
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but less frequently from:
operational/front-line employees (55%),
customers (51%),
external partners (41%), and
suppliers (34%).
Most organizations still concentrate their focus on delivering
information to the top tier of employees – executive
management, mid-level management and knowledge
workers.

8. The information delivery approach….
When asked which of two approaches would deliver a better user experience and
more adoption:
55% chose “powerful analytic tools for users to perform ad hoc analysis”, while
45% selected “an app store experience with a selection of information apps to
answer business questions with point and click”.
Many companies are still thinking about information management from
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Many companies are still thinking about information management from
the perspective of knowledge workers and other data intensive roles,
rather than focusing on approaches that will most effectively help them
deliver pervasive BI to all employees, external partners, suppliers and
customers.

9. BI Low Adoption Still Pervasive
After 20 years of BI the 70-80% are still underserved

10. Enterprise Capital
Emergence of Information Capital and Information Asset Management
Capital Assets Outcome
Investment Facilities Products & Services
Human Employee Programs
&Tools
Better Performance
Information Data & Systems Better Decisions &
& Processes
Information
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11. Maximizing Your Information Capital
Everyone Makes Decisions
Traditional BI, Analytics, Information Management
Lagging Indicators, Batch
Analytical
Role
Analytical
Goal
Information
Capital Gains
Executive
Management
Strategic Set Strategy
& Policy
Provide
Investments &
Resources
Mid-Management
& Analysts
Analytical Analyze
Performance
Leverage
Investment
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Next Generation BI, Analytics, Information Management
Leading Indicators, Real Time
Proactive
Employees
Operational Drive Change &
Business
Transformation
High ROI
Partners, Suppliers,
Customer
Vital Loyalty,
Differentiation
& Growth
Extreme ROI
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12. Maximize Your Information Capital
Inhibitors and Enablers for Success
Business Inhibitors
Technology Inhibitors
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Technology Inhibitors
Technology Enablers

13. Intelligence Integrity Integration

14. Information Builders Customers
All Leverage the Platform for Information Management & Analytics

15. Information Builders Customers
All Leverage the Platform for Information Management & Analytics

16. Information Builders Partners
All Leverage the Platform for Information Management & Analytics
Technology Partners
Strategic ISV Partners
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29. Solutions And Applications
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30. Single view of patient, citizen, student,
or criminal
Customer Acquisition and Retention
Online customer experience
Information Builders Solutions
High Impact Solutions Areas
Single view of customer
Customer intelligence
Public information portals
Call center Performance
Cost control and budget management
Performance management of employees,
suppliers, contractors
Real-time event analysis and
predictive scoring
Government, industry, and corporate
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Product and logistics intelligence
Reduction of redundant, error-prone, and
manual processes
Identity management
Location intelligence

31. Information Builders
Solutions and Applications
OmniPatient
Performance Management Framework
Law Enforcement Analytics
Fraud Detection
Social Services Analytics
Insurance Performance Foundation
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32. Customer Service
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33. Strong Commitment to Customer Service
Robust Process and Customer Engagement
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34. Strong Commitment to Customer Service
Awards and Testimonials
Recognized by American
“IBI support management and staff were instrumental in supporting
Sparta Systems' sophisticated OEM integration with IBI’s WebFOCUS.
This responsiveness was one of the key factors that enabled the
project to be a success.”
Tarun Arya, Director, Sparta Systems
“The IB support organization is the best vendor support I’ve ever
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Recognized by American
Business Awards
in 2012 for:
Customer Service
Organization
Customer Service
Outstanding Individual
Achievement
Customer Service
Executive Leadership
“The IB support organization is the best vendor support I’ve ever
worked with! They always go beyond my expectations. ”
Russell Hobbs, BI Manager, American Express
“Information Builders has an amazing passion for their customers.”
Mark Smith, President, Ventana Research

35. Information Builders Customers’ Successes
High Industry Recognition for Innovation and Value
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36. Information Builders Customers’ Successes
High Industry Recognition for Innovation and Value
Air Canada
Allstate
ArvinMeritor
ASM
Bajados Provincial Council
Bank Of New York/Pershing
BMO Bank of Montreal
BBVA – Spain
Bell Sygma
Beringer Blass Wine Estates
BNSF
Caja Espana
Caja General de Ahorros Granada
CANTV
Federal Insurance Deposit Corp
Federal Student Aid
Food For The Poor
Geronimo
Holland America Lines
Houston Community College
Hillman Group
La Barge
Legal Aid Society
JPMorgan Chase
Jefferson Medical Center
Medstar
Medline Industries
Merrill Lynch
NYU Medical Center
Oxford Properties
PACCAR
Prince George Police Department
RENFE
RBC Financial Group
Royal Sun Alliance
Rural Servicios Informaticos
Saint Georges Bank
Schawk
Scotia Bank
Sedgwick James
Sony
State of Iowa
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CANTV
Case Corporation
Charlotte-Mecklenberg PD
City of Houston, TX
City of Richmond, VA PD
Columbus City Schools*
CSX Transportation
Dealer Services Corporation
Dialysis Clinics
Dogmatch
Eastern Mountain Sports
Erlanger Police Department
Federal Bureau of Investigation
Federal Emergency Mgmt. Agency
Merrill Lynch
Milton Hershey School
Ministerio de Trabajo e Imegracion
Moneris Solutions
Mount Sinai Medical Center
NBC
Netherlands Home Office
Newhall Municipal Court
NYC Dept. of Housing
NYC Dept. of Health
NYC Dept. of Human Resources
NYPD Domestic Violence
New York Public Library*
State of Iowa
State of Louisiana
State of Missouri
Telus
TransAmerican Life Insurance Co
Trustmark
Universidad de Almeria
United States Dept. of Agriculture
United States Dept. of Justice
United States Postal Service
United States Transportation Command*
United Way of SE Pennsylvania
US Bank
Valero Energy Corporation*
Yeshiva University
Zugar Bank

37. Thank you.
We’re looking to help you maximize
the value of your information capital.
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