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What People
Analytics Can’t
Capture by
‘Daniel
Goleman’
“A manager is not a person who can do the work better than his men; he is a
person who can get his men to do the work better than he can. ”
Frederick W. Smith
Overview:
The article
sheds light on
the shortcoming
of people
analytics when it
comes to
people.
People analytics, also known as talent analytics or HR analytics, refers to the
method of analytics that can help managers and executives make decisions
about their employees or workforce. People analytics applies statistics,
technology and expertise to large sets of talent data, which results in making
better management and business decisions for an organization.
What is People Analytics
There’s a saying in the
sciences, “Statistics
means never having to
say you are certain.”
Some algorithms can
make unhelpful
assumptions, only cure
is to ask more and more
questions.
Key Insight 2:
While evaluating the performance of an
employee, a manager must keep a count of
every possible thing that affects an
employee’s performance, including the
circumstances in which the performance was
delivered. Achieving targets are important but
that is not the only measure of contribution of
an employee in a firm.
Managerial Relevance
A good
manager
spends time
with his
coworkers to
understand
their needs
and motivates
them to
perform
better
because data
can’t predict
human
behavior.
A bad manager
focus too much on
employee’s
performance
number and ignore
other needs of the
employee.
Too
much
work
pressure
build
stress on
employe
es which
affect
quality of
work and
their
health.
Apart from
targets,
performance
evaluation
should also
include
presence at
work,
cooperative-
ness, job
knowledge
etc.
Traits of a good manager
Prakash Raj
Ramjas College
Delhi University
Internship project under Prof. Sameer Mathur
IIM-Lucknow

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People analytics