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1. i
MINISTRY OF EDUCATION & TRAINING
HOCHIMINH CITYUNIVERSITYOF TECHNOLOGY
GRADUATE INTERNSHIP REPORT
ANALYSIS OF LE & ASSOCIATES COMPANY’S PROCESS OF
RECRUITMENT SERVICE
Subject: Graduate Internship Report
Specialty: Business Administration
Student’s ID: 1411143334 Class: 14DQTQ03
Ho Chi Minh City, 2018

2. ii
ACKNOWLEDGEMENT
The internship opportunity I had with Le & Associates was a great chance
for learning and professional development. Therefore, I consider myself as a very
lucky individual as I was provided with an opportunity to be a part of it. I am
also grateful for having a chance to meet so many wonderful people and
professionals who led me though this internship period.
Bearing in mind previous I am using this opportunity to express my
deepest gratitude and special thanks to the Manager and team members of Mass
Recruitment in Le & Associates who in spite of being extraordinarily busy with
their duties, took time out to hear, guide and keep me on the correct path and
allowing me to carry out my project at their esteemed organization and extending
during the training.
I express my deepest thanks to Ms. Tram Anh - instructors for taking part
in useful decision & giving necessary advices and guidance and arranged all
facilities to make life easier. I choose this moment to acknowledge his
contribution gratefully.
It is my radiant sentiment to place on record my best regards, deepest
sense of gratitude to Mr. Cuong – Manager, Ms. Thao - Teamleader, Mr. Hau,
Ms. Hai, Mr. Duc, Ms. Ngoc - Mass Recruitment Executive and Mr Son - Intern
for their careful and precious guidance which were extremely valuable for my
study both theoretically and practically.
I perceive as this opportunity as a big milestone in my career
development. I will strive to use gained skills and knowledge in the best possible
way, and I will continue to work on their improvement, in order to attain desired
career objectives. Hope to continue cooperation with all of you in the future.
Sincerely,
Ngoc Duyen

3. iii
SOCIALIST REPUBLIC OF VIETNAM
Independence – Freedom - Happiness
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COMMENTS OF THE SUPERVISOR
Student’s full name: …………………………………………………………..
Student’s ID : …………………………………………………………..
Academic Year : ……………………………………………………
1. Duration
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2. Department
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3. Responsibility and Discipline awareness
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4. Results
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5. General comments
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Supervisor

4. iv
SOCIALIST REPUBLIC OF VIETNAM
Independence – Freedom - Happiness
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COMMENTS OF THE INSTRUCTOR
Student’s full name: …………………………………………………………..
Student’s ID : …………………………………………………………..
Academic Year : ……………………………………………………
1. Duration
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2. Department
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3. General comments
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Instructor

5. v
TABLE OF CONTENTS
INTRODUCTION ............................................................................................................1
CHAPTER 1: GENERAL INTRODUCTION OF LE & ASSOCIATES COMPANY ..2
1.1. History of the company......................................................................................2
1.1.1. General background ....................................................................................2
1.1.2. The business growth journey .....................Error! Bookmark not defined.
1.2. Vision and mission............................................Error! Bookmark not defined.
1.2.1. Vision.........................................................Error! Bookmark not defined.
1.2.2. Mission.......................................................Error! Bookmark not defined.
1.3. Organizational structure ....................................Error! Bookmark not defined.
1.4. Business performance in last 3 years (from 2015 to 2017)....Error! Bookmark
not defined.
1.5. Summary of Chapter 1 ......................................Error! Bookmark not defined.
CHAPTER 2: THE REAL SITUATION OF LE & ASSOCIATES COMPANY’S
PROCESS OF RECRUITMENT SERVICE ...................Error! Bookmark not defined.
2.1. The real situation analysis.................................Error! Bookmark not defined.
2.2. The advantages and disadvantages of Le & Associates Company’s process of
recruitment service .......................................................Error! Bookmark not defined.
2.2.1. Advantages.................................................Error! Bookmark not defined.
2.2.2. Disadvantages ............................................Error! Bookmark not defined.
2.3. Summary of chapter 2 .......................................Error! Bookmark not defined.
CHAPTER 3: SUGGESTION .........................................Error! Bookmark not defined.
3.1. Suggestions For The Disadvantages Of Le & Associates Company’s Process
Of Recruitment Service................................................Error! Bookmark not defined.
3.1.1. Linkage Between Departments ..................Error! Bookmark not defined.
3.1.2. Recruitment Information Channel .............Error! Bookmark not defined.
3.1.3. Headcounts of MRT...................................Error! Bookmark not defined.
3.1.4. Commitment Time .....................................Error! Bookmark not defined.
3.1.5. Warranty Policy .........................................Error! Bookmark not defined.
3.2. Other Suggestions .............................................Error! Bookmark not defined.
CONCLUSION................................................................Error! Bookmark not defined.
REFERENCES ................................................................Error! Bookmark not defined.
APPENDIX.........................................................................................................................

6. TABLE OF SPECIAL TERMS AND SHORTCUT WORDS
L&A Le & Associates
MRT Mass Recruitment Team
HRBP Human Resource Business Partner
CV Curriculum Vitae
EBT Earning Before Tax
EO Employment Outsourcing
BD Business Development
C&OD Consulting & Organizational Development
F&A Financial and Accounting
R&D Research & Development
MKT Marketing
PO Project Outsourcing
IT Information Technology

7. TABLE OF CHARTS AND TABLES
Table 1.1 Business performance from 2015 to 2017
Table 2.1 Performance Statistics

8. TABLE OF FIGURES
Figure 1.1 Organizational Structure of Le & Associates Company
Figure 2.1 Scope of HR outsourcing
Figure 2.2 Close clients of outsourcing services
Figure 2.3 Process of recruitment using HR outsourcing
Figure 2.4 Process of recruitment not using HR
Figure 2.5 Quantity Needed Received By Job Family
Figure 2.6 Statistics Demanded To Customers
Figure 2.7 Statistical Results For Customers

9. INTRODUCTION
With the flow of economic integration of the country is the birth of
business enterprises with many different fields and industries. However to be
able to survive and develop sustainably in the opening and fierce competition
environment requires businesses to create a foothold in the market. The core
factor to operate well large enterprises is the human resources. Indeed, to be able
to survive and developing in the fiercely competitive market, companies must
identify goals and directions for using resources in the enterprise as well as find
solutions to optimize human resources, helps businesses save costs, optimize
business efficiency, freeing businesses out the non-core administrative work,
helping businesses improve compliance with legal regulations related to labor,
improve productivity and quality of work. Take advantage of modern and
professional technology and tools of human resources management in labor
management. Since then, companies for HR services have come into existence,
to serve the urgent needs of human resources for various partners.
Any process that has been, is and will be in operation will have its
advantages and disadvantages, so the analysis of the process of recruitment
service human resource enterprise is one of the ways to improve the quality of
service for the business. Through the analysis and evaluation of the recruitment
process of the company, the company will capture the status of its business
operations, confirm the cause and source of the recruitment has influenced the
recruitment activities, as well as the positive factors, the potential resources of
the enterprise, thus bringing into play the strengths to overcome the
disadvantages and difficulties. The business also encountered. Besides, it also
helped the company set out the tactics business suit size and capacity of the
company itself in order to improve recruitment efficiency.
Hence, the analysis and evaluation of the recruitment process is a
necessary step for the company to survive and develop. That is why I chose the
topic "Analyze the recruitment service process of Le & Associates" to do my
internship report.

10. CHAPTER 1: GENERAL INTRODUCTION OF LE & ASSOCIATES
COMPANY
1.1. Historyof the company
1.1.1. General background
Tax Code: 0302269938
Phone: (84-8) 39103311
Email: admin@l-a.edu.vn
Website: www.l-a.com.vn
Address: 2nd Floor, 140 Nguyen Van Thu Street, Da Kao Ward, District 1, Ho
Chi Minh City
Logo:
Le & Associates (L&A), a member company of L & A Holdings, provides
comprehensive human resource solutions for large enterprises and multinational
corporations over 15 years.
Founded in 2001, Le & Associates has built a wide reputation and has
been trusted by customers. It is because of this trust we have developed fast and
successful. These achievements are due to us has taken the practical solutions to
meet the specific needs of customers; we rely on a team of dedicated
professionals in the field leading. Finally, equally important is the advanced
information technology, with the sophisticated tools we attract, referrals and help
people get their jobs done right choice.

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