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INFORMATION OVERLOAD IN
THE CONTEXT OF APPAREL,
EFFECTS ON CONFIDENCE,
SHOPPERS ORIENTATION
AND LEADERSHIP
(JULIE V. STANTON AND DIANE M. PAOLO
2012)
HYPOTHESES
H1

Consumer confidence regarding apparel purchases will
be adversely affected by consumer perceptions of
information overload.
Higher perceptions of information overload will be
correlated with negative or utilitarian shopping
orientations while lower perceptions of overload will be
correlated with more positive shopping orientations.
H2
HYPOTHESES
H3

More exposure to fashion information will increase
clothing purchasing.
Being a trendsetter or a follower in a social group will
affect their apparel purchases positively.
H4
MODELS
PERCEPTION OF
INFORMATION

SHOPPING
ORIENTATIONS

HYPOTHESIS 1

CONFIDENCE

HYPOTHESIS 2
MODELS
HYPOTHESIS 3

HYPOTHESIS 4

EXPOSURE

SOCIAL STANDING

APPAREL PURCHASE
LITERATURE REVIEW

METHODOLOGY

&
LITERATURE REVIEW

INFORMATION EXPOSURE AND APPAREL PURCHASING

Purchase decision process leads to:
• Problem recognition
• Information search
• Evaluation of alternatives

• Purchase
• Post-purchase evaluation
LITERATURE REVIEW

INFORMATION EXPOSURE AND APPAREL PURCHASING

Type of techniques to inform shoppers:
• More visual and verbal information

• Attitudes and purchase intentions  More positive
• Bigger images leads to higher purchase intentions
• Smaller images leads to lower purchase intentions
LITERATURE REVIEW

TRENDSETTER VS. FOLLOWERS APPAREL PURCHASES

Trendsetters according to Summers:
• Higher income
• Higher education
• Social involvement

• Media influence
• Higher budget allocated to apparel
LITERATURE REVIEW

TRENDSETTER VS. FOLLOWERS APPAREL PURCHASES

•

Buy at different locations

•

Impulsive

•

Budget allocation

•

Different online shopping habits
LITERATURE REVIEW

OVERALL

Trendsetters:
• Interest in fashion
• Impulsive buying behavior
• Buy trendy apparel to be “up-to-date”
• Buy at specialty stores or department stores
Followers:
•

No interest in fashion
•

Follows budget

•

Buy apparel to “fit in”

•

Buy at discount stores
COLLECTION OF PRIMARY AND SECONDARY DATA

• Replicate a study
• Create two new related hypotheses in order to
compare findings and add to previous
research
SECONDARY DATA:
Databases

PRIMARY:
Survey  Quantitative Data

METHODOLOGY

GOALS:
SAMPLING

•

Convenience

No Specific Emphasis On Gender
•

Participants
18-20
21-23
24-26
27+

Sample size: 50 Students

METHODOLOGY

•
SEVEN FACTORS
Sample Question:

(Q1C): I feel more ____ when I inform myself on
apparel.
Sample Question:

(Q2B): There are so many places to find out fashion trends that it
makes me overwhelmed.
Sample question:
(Q3F): Shopping itself is an enjoyable activity regardless of whether I

buy something or not.

Sample question:
(Q4E): I constantly see apparel advertisement.
Sample question:

(Q5B): I buy what I see in ads.
Sample question:
(Q6C): If you and your friends were to discuss fashion, what role would you be
most likely to play?
(Q6H): I do not want to be the first person to be wearing something unusual.
apparel purchase

Sample question:

7

(Q7): I get ideas from what the people are wearing and I will look
for something similar.
“Consumer confidence regarding
apparel purchases will be adversely
affected by consumer perceptions of
information overload.”

H1

FIGURE 1.A COEFFICIENTSA HYPOTHESIS 1
Model

B

Std. Deviation

Beta

t

Sig.

Perception
Of
Information

0.011

0.048

0.033

0.228

0.821

*data generated from SPSS*
“Consumer confidence regarding
apparel purchases will be adversely
affected by consumer perceptions of
information overload.”

H1

FIGURE 1.C CORRELATIONS HYPOTHESIS 1
Shopping
Confidence
Perception
Of Information

Person Correlation

0.033

Sig. (Two-tailed)

0.821

*data generated from SPSS*
H2

“Higher perceptions of information
overload will be correlated with
negative or utilitarian shopping
orientations while lower perceptions
of overload will be correlated with
more positive shopping orientations.”

FIGURE 2.A COEFFICIENTSA HYPOTHESIS 2
Model

B

Std. Deviation

Beta

t

Sig.

Perception
Of
Information

-0.001

0.100

-0.002

-0.011

0.991

*data generated from SPSS*
H2

“Higher perceptions of information
overload will be correlated with
negative or utilitarian shopping
orientations while lower perceptions
of overload will be correlated with
more positive shopping orientations.”

FIGURE 2.C CORRELATIONS HYPOTHESIS 2
Perception
Of Information
Shopping
Orientations

Person Correlation

-0.002

Sig. (Two-tailed)

0.991

*data generated from SPSS*
“More exposure to fashion
information will increase clothing
purchasing.”

H3

FIGURE 3.A COEFFICIENTSA HYPOTHESIS 3
Model

B

Std. Deviation

Beta

t

Sig.

Exposure
To
Information

-0.077

0.100

-0.065

-0.169

0.241

*data generated from SPSS*
“More exposure to fashion
information will increase clothing
purchasing.”

H3

FIGURE 3.C CORRELATIONS HYPOTHESIS 3
Purchasing Habits
Exposure to
Information

Person Correlation

-0.169

Sig. (Two-tailed)

0.241

*data generated from SPSS*
H4

“Being a trendsetter or a follower in a
social group will affect their apparel
purchases positively.”

FIGURE 4.A COEFFICIENTSA HYPOTHESIS 4
Model

B

Std. Deviation

Beta

t

Sig.

Social
Standings

0.302

0.065

0.554

4.616

0.000

*data generated from SPSS*
H4

“Being a trendsetter or a follower in a
social group will affect their apparel
purchases positively.”

FIGURE 4.C CORRELATIONS HYPOTHESIS 4
Apparel Purchase
Social Standings

Person Correlation

0.554

Sig. (Two-tailed)

0.000

*data generated from SPSS*
H4

“Being a trendsetter or a follower in a
social group will affect their apparel
purchases positively.”

FIGURE 4.B CORRELATIONS HYPOTHESIS 4
Model

R Square

1

0.307

*data generated from SPSS*
TYPE OF DATA COLLECTION METHOD

LIMITATIONS
LIMITATIONS

AGE: 18-27
PARTICIPANTS: Only students
attending JMSB

GENDER: Not specific

Cannot represent the
population as a whole
LIMITATIONS

PARTICIPANTS COMPLETED
SURVEYS RAPIDLY

DESIGN FLAW: Lack Of A Positive Or
Negative End Of Scale

DISCREPANCY WITH SPSS

QUANTITATIVE DATA ONLY
LACK OF OBSERVATIONAL AND
EXPERIMENTAL DATA COLLECTION
METHODS
RESPONSE BIAS

TYPE OF DATA COLLECTION METHOD

LIMITATIONS

HYPOTHESIS TESTED:
General
Failed to go in depth to
focus on a specific topic
within the hypothesis
• Replicated hypotheses did not yield the same results
• Sample size is not representative
• Marketers must go big or go home
• An overload of information makes consumers less inclined to purchase

CONCLUSION
Information & Leadership: Effect on consumer purchasing habits
Information & Leadership: Effect on consumer purchasing habits

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Information & Leadership: Effect on consumer purchasing habits

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  • 3. INFORMATION OVERLOAD IN THE CONTEXT OF APPAREL, EFFECTS ON CONFIDENCE, SHOPPERS ORIENTATION AND LEADERSHIP (JULIE V. STANTON AND DIANE M. PAOLO 2012)
  • 4. HYPOTHESES H1 Consumer confidence regarding apparel purchases will be adversely affected by consumer perceptions of information overload. Higher perceptions of information overload will be correlated with negative or utilitarian shopping orientations while lower perceptions of overload will be correlated with more positive shopping orientations. H2
  • 5. HYPOTHESES H3 More exposure to fashion information will increase clothing purchasing. Being a trendsetter or a follower in a social group will affect their apparel purchases positively. H4
  • 9. LITERATURE REVIEW INFORMATION EXPOSURE AND APPAREL PURCHASING Purchase decision process leads to: • Problem recognition • Information search • Evaluation of alternatives • Purchase • Post-purchase evaluation
  • 10. LITERATURE REVIEW INFORMATION EXPOSURE AND APPAREL PURCHASING Type of techniques to inform shoppers: • More visual and verbal information • Attitudes and purchase intentions  More positive • Bigger images leads to higher purchase intentions • Smaller images leads to lower purchase intentions
  • 11. LITERATURE REVIEW TRENDSETTER VS. FOLLOWERS APPAREL PURCHASES Trendsetters according to Summers: • Higher income • Higher education • Social involvement • Media influence • Higher budget allocated to apparel
  • 12. LITERATURE REVIEW TRENDSETTER VS. FOLLOWERS APPAREL PURCHASES • Buy at different locations • Impulsive • Budget allocation • Different online shopping habits
  • 13. LITERATURE REVIEW OVERALL Trendsetters: • Interest in fashion • Impulsive buying behavior • Buy trendy apparel to be “up-to-date” • Buy at specialty stores or department stores Followers: • No interest in fashion • Follows budget • Buy apparel to “fit in” • Buy at discount stores
  • 14. COLLECTION OF PRIMARY AND SECONDARY DATA • Replicate a study • Create two new related hypotheses in order to compare findings and add to previous research SECONDARY DATA: Databases PRIMARY: Survey  Quantitative Data METHODOLOGY GOALS:
  • 15. SAMPLING • Convenience No Specific Emphasis On Gender • Participants 18-20 21-23 24-26 27+ Sample size: 50 Students METHODOLOGY •
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  • 18. Sample Question: (Q1C): I feel more ____ when I inform myself on apparel. Sample Question: (Q2B): There are so many places to find out fashion trends that it makes me overwhelmed.
  • 19. Sample question: (Q3F): Shopping itself is an enjoyable activity regardless of whether I buy something or not. Sample question: (Q4E): I constantly see apparel advertisement.
  • 20. Sample question: (Q5B): I buy what I see in ads. Sample question: (Q6C): If you and your friends were to discuss fashion, what role would you be most likely to play? (Q6H): I do not want to be the first person to be wearing something unusual.
  • 21. apparel purchase Sample question: 7 (Q7): I get ideas from what the people are wearing and I will look for something similar.
  • 22. “Consumer confidence regarding apparel purchases will be adversely affected by consumer perceptions of information overload.” H1 FIGURE 1.A COEFFICIENTSA HYPOTHESIS 1 Model B Std. Deviation Beta t Sig. Perception Of Information 0.011 0.048 0.033 0.228 0.821 *data generated from SPSS*
  • 23. “Consumer confidence regarding apparel purchases will be adversely affected by consumer perceptions of information overload.” H1 FIGURE 1.C CORRELATIONS HYPOTHESIS 1 Shopping Confidence Perception Of Information Person Correlation 0.033 Sig. (Two-tailed) 0.821 *data generated from SPSS*
  • 24. H2 “Higher perceptions of information overload will be correlated with negative or utilitarian shopping orientations while lower perceptions of overload will be correlated with more positive shopping orientations.” FIGURE 2.A COEFFICIENTSA HYPOTHESIS 2 Model B Std. Deviation Beta t Sig. Perception Of Information -0.001 0.100 -0.002 -0.011 0.991 *data generated from SPSS*
  • 25. H2 “Higher perceptions of information overload will be correlated with negative or utilitarian shopping orientations while lower perceptions of overload will be correlated with more positive shopping orientations.” FIGURE 2.C CORRELATIONS HYPOTHESIS 2 Perception Of Information Shopping Orientations Person Correlation -0.002 Sig. (Two-tailed) 0.991 *data generated from SPSS*
  • 26. “More exposure to fashion information will increase clothing purchasing.” H3 FIGURE 3.A COEFFICIENTSA HYPOTHESIS 3 Model B Std. Deviation Beta t Sig. Exposure To Information -0.077 0.100 -0.065 -0.169 0.241 *data generated from SPSS*
  • 27. “More exposure to fashion information will increase clothing purchasing.” H3 FIGURE 3.C CORRELATIONS HYPOTHESIS 3 Purchasing Habits Exposure to Information Person Correlation -0.169 Sig. (Two-tailed) 0.241 *data generated from SPSS*
  • 28. H4 “Being a trendsetter or a follower in a social group will affect their apparel purchases positively.” FIGURE 4.A COEFFICIENTSA HYPOTHESIS 4 Model B Std. Deviation Beta t Sig. Social Standings 0.302 0.065 0.554 4.616 0.000 *data generated from SPSS*
  • 29. H4 “Being a trendsetter or a follower in a social group will affect their apparel purchases positively.” FIGURE 4.C CORRELATIONS HYPOTHESIS 4 Apparel Purchase Social Standings Person Correlation 0.554 Sig. (Two-tailed) 0.000 *data generated from SPSS*
  • 30. H4 “Being a trendsetter or a follower in a social group will affect their apparel purchases positively.” FIGURE 4.B CORRELATIONS HYPOTHESIS 4 Model R Square 1 0.307 *data generated from SPSS*
  • 31. TYPE OF DATA COLLECTION METHOD LIMITATIONS
  • 32. LIMITATIONS AGE: 18-27 PARTICIPANTS: Only students attending JMSB GENDER: Not specific Cannot represent the population as a whole
  • 33. LIMITATIONS PARTICIPANTS COMPLETED SURVEYS RAPIDLY DESIGN FLAW: Lack Of A Positive Or Negative End Of Scale DISCREPANCY WITH SPSS QUANTITATIVE DATA ONLY
  • 34. LACK OF OBSERVATIONAL AND EXPERIMENTAL DATA COLLECTION METHODS RESPONSE BIAS TYPE OF DATA COLLECTION METHOD LIMITATIONS HYPOTHESIS TESTED: General Failed to go in depth to focus on a specific topic within the hypothesis
  • 35. • Replicated hypotheses did not yield the same results • Sample size is not representative • Marketers must go big or go home • An overload of information makes consumers less inclined to purchase CONCLUSION

Notes de l'éditeur

  1. After conducting our surveys, we used SPSS to analyze the raw data. The items we used for our survey mostly came from the Marketing Scale Handbook, we carefully chose the items in order properly measure the following factors. These seven factors are the independent and dependent variables of our 4 hypotheses, which are later tested against each other to test our hypotheses. To measure the values of each factor, the items were mostly measured with Likert scales ranging from 1 to 7, and with that we added items to in turn measure each factor. Now I’m going to give you an example of the type of questions we summed for each factor.
  2. The first variable is shopping confidence, for this variable we utilized questions such as the one below. “I feel _____ when I inform myself on apparel.” To see how confident the respondent is and we use the provided answer’s weight to add up to another batch of questions that answers the measures the same variable.For our second variable, perception of information, we use questions like; “There are so many places to find out fashion trends that it makes me overwhelmed.”
  3. For the shopping orientation variable we used items such as: “Shopping itself is an enjoyable activity regardless of whether I buy something or not.”For exposure to information we asked: “I constantly see apparel advertisement”
  4. For the purchasing habits variable we used: “: I buy what I see in ads.”To measure social standing or status we used questions such as: “(Q6C): If you and your friends were to discuss fashion, what role would you be most likely to play?(Q6H): I do not want to be the first person to be wearing something unusual.”
  5. Last but not least for the apparel purchase variable we asked questions like” I get ideas from what the people are wearing and I will look for something similar.”