Information & Leadership: Effect on consumer purchasing habits
1.
2.
3. INFORMATION OVERLOAD IN
THE CONTEXT OF APPAREL,
EFFECTS ON CONFIDENCE,
SHOPPERS ORIENTATION
AND LEADERSHIP
(JULIE V. STANTON AND DIANE M. PAOLO
2012)
4. HYPOTHESES
H1
Consumer confidence regarding apparel purchases will
be adversely affected by consumer perceptions of
information overload.
Higher perceptions of information overload will be
correlated with negative or utilitarian shopping
orientations while lower perceptions of overload will be
correlated with more positive shopping orientations.
H2
5. HYPOTHESES
H3
More exposure to fashion information will increase
clothing purchasing.
Being a trendsetter or a follower in a social group will
affect their apparel purchases positively.
H4
9. LITERATURE REVIEW
INFORMATION EXPOSURE AND APPAREL PURCHASING
Purchase decision process leads to:
• Problem recognition
• Information search
• Evaluation of alternatives
• Purchase
• Post-purchase evaluation
10. LITERATURE REVIEW
INFORMATION EXPOSURE AND APPAREL PURCHASING
Type of techniques to inform shoppers:
• More visual and verbal information
• Attitudes and purchase intentions More positive
• Bigger images leads to higher purchase intentions
• Smaller images leads to lower purchase intentions
11. LITERATURE REVIEW
TRENDSETTER VS. FOLLOWERS APPAREL PURCHASES
Trendsetters according to Summers:
• Higher income
• Higher education
• Social involvement
• Media influence
• Higher budget allocated to apparel
12. LITERATURE REVIEW
TRENDSETTER VS. FOLLOWERS APPAREL PURCHASES
•
Buy at different locations
•
Impulsive
•
Budget allocation
•
Different online shopping habits
13. LITERATURE REVIEW
OVERALL
Trendsetters:
• Interest in fashion
• Impulsive buying behavior
• Buy trendy apparel to be “up-to-date”
• Buy at specialty stores or department stores
Followers:
•
No interest in fashion
•
Follows budget
•
Buy apparel to “fit in”
•
Buy at discount stores
14. COLLECTION OF PRIMARY AND SECONDARY DATA
• Replicate a study
• Create two new related hypotheses in order to
compare findings and add to previous
research
SECONDARY DATA:
Databases
PRIMARY:
Survey Quantitative Data
METHODOLOGY
GOALS:
18. Sample Question:
(Q1C): I feel more ____ when I inform myself on
apparel.
Sample Question:
(Q2B): There are so many places to find out fashion trends that it
makes me overwhelmed.
19. Sample question:
(Q3F): Shopping itself is an enjoyable activity regardless of whether I
buy something or not.
Sample question:
(Q4E): I constantly see apparel advertisement.
20. Sample question:
(Q5B): I buy what I see in ads.
Sample question:
(Q6C): If you and your friends were to discuss fashion, what role would you be
most likely to play?
(Q6H): I do not want to be the first person to be wearing something unusual.
22. “Consumer confidence regarding
apparel purchases will be adversely
affected by consumer perceptions of
information overload.”
H1
FIGURE 1.A COEFFICIENTSA HYPOTHESIS 1
Model
B
Std. Deviation
Beta
t
Sig.
Perception
Of
Information
0.011
0.048
0.033
0.228
0.821
*data generated from SPSS*
23. “Consumer confidence regarding
apparel purchases will be adversely
affected by consumer perceptions of
information overload.”
H1
FIGURE 1.C CORRELATIONS HYPOTHESIS 1
Shopping
Confidence
Perception
Of Information
Person Correlation
0.033
Sig. (Two-tailed)
0.821
*data generated from SPSS*
24. H2
“Higher perceptions of information
overload will be correlated with
negative or utilitarian shopping
orientations while lower perceptions
of overload will be correlated with
more positive shopping orientations.”
FIGURE 2.A COEFFICIENTSA HYPOTHESIS 2
Model
B
Std. Deviation
Beta
t
Sig.
Perception
Of
Information
-0.001
0.100
-0.002
-0.011
0.991
*data generated from SPSS*
25. H2
“Higher perceptions of information
overload will be correlated with
negative or utilitarian shopping
orientations while lower perceptions
of overload will be correlated with
more positive shopping orientations.”
FIGURE 2.C CORRELATIONS HYPOTHESIS 2
Perception
Of Information
Shopping
Orientations
Person Correlation
-0.002
Sig. (Two-tailed)
0.991
*data generated from SPSS*
26. “More exposure to fashion
information will increase clothing
purchasing.”
H3
FIGURE 3.A COEFFICIENTSA HYPOTHESIS 3
Model
B
Std. Deviation
Beta
t
Sig.
Exposure
To
Information
-0.077
0.100
-0.065
-0.169
0.241
*data generated from SPSS*
27. “More exposure to fashion
information will increase clothing
purchasing.”
H3
FIGURE 3.C CORRELATIONS HYPOTHESIS 3
Purchasing Habits
Exposure to
Information
Person Correlation
-0.169
Sig. (Two-tailed)
0.241
*data generated from SPSS*
28. H4
“Being a trendsetter or a follower in a
social group will affect their apparel
purchases positively.”
FIGURE 4.A COEFFICIENTSA HYPOTHESIS 4
Model
B
Std. Deviation
Beta
t
Sig.
Social
Standings
0.302
0.065
0.554
4.616
0.000
*data generated from SPSS*
29. H4
“Being a trendsetter or a follower in a
social group will affect their apparel
purchases positively.”
FIGURE 4.C CORRELATIONS HYPOTHESIS 4
Apparel Purchase
Social Standings
Person Correlation
0.554
Sig. (Two-tailed)
0.000
*data generated from SPSS*
30. H4
“Being a trendsetter or a follower in a
social group will affect their apparel
purchases positively.”
FIGURE 4.B CORRELATIONS HYPOTHESIS 4
Model
R Square
1
0.307
*data generated from SPSS*
34. LACK OF OBSERVATIONAL AND
EXPERIMENTAL DATA COLLECTION
METHODS
RESPONSE BIAS
TYPE OF DATA COLLECTION METHOD
LIMITATIONS
HYPOTHESIS TESTED:
General
Failed to go in depth to
focus on a specific topic
within the hypothesis
35. • Replicated hypotheses did not yield the same results
• Sample size is not representative
• Marketers must go big or go home
• An overload of information makes consumers less inclined to purchase
CONCLUSION
Notes de l'éditeur
After conducting our surveys, we used SPSS to analyze the raw data. The items we used for our survey mostly came from the Marketing Scale Handbook, we carefully chose the items in order properly measure the following factors. These seven factors are the independent and dependent variables of our 4 hypotheses, which are later tested against each other to test our hypotheses. To measure the values of each factor, the items were mostly measured with Likert scales ranging from 1 to 7, and with that we added items to in turn measure each factor. Now I’m going to give you an example of the type of questions we summed for each factor.
The first variable is shopping confidence, for this variable we utilized questions such as the one below. “I feel _____ when I inform myself on apparel.” To see how confident the respondent is and we use the provided answer’s weight to add up to another batch of questions that answers the measures the same variable.For our second variable, perception of information, we use questions like; “There are so many places to find out fashion trends that it makes me overwhelmed.”
For the shopping orientation variable we used items such as: “Shopping itself is an enjoyable activity regardless of whether I buy something or not.”For exposure to information we asked: “I constantly see apparel advertisement”
For the purchasing habits variable we used: “: I buy what I see in ads.”To measure social standing or status we used questions such as: “(Q6C): If you and your friends were to discuss fashion, what role would you be most likely to play?(Q6H): I do not want to be the first person to be wearing something unusual.”
Last but not least for the apparel purchase variable we asked questions like” I get ideas from what the people are wearing and I will look for something similar.”