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1. Knowledge Management And
Collaborative Tools.
María Paula Moreno Aguilar

2. Definition Of Knowledge
• The Data Are Objective, Specific Facts Or Observations As
Well As The Data Are A Collection Of Measurements And
Statistical Information, And Also A Description Of Products,
Clients, Events, Activities Or Transactions That Are Recorded,
Classified And Stored.

3. Knowledge Chain
DATE
INFORMATION
KNOWLEDGE
Processed
Processed, Relevant And Actionable Data
Relevant
And
Actionable

4. CreationAnd ConversionOf Knowledge
Nonaka and Hirotaka Takeuchi,
described in 1990 the creation and
conversion of knowledge in four
modes that have been standardized,
which are:
 socialization: is the conversion of
knowledge
 combination: refers to the creation
of new knowledge
 outsourcing: conversion of tacit
knowledge to explicit
 internationalization: the creation of
explicit knowledge is referred to
from the tacito.

5. Components Of A SGC
• TWANA, in her book "the knowledge
management toolkit" considers that the
components of a knowledge management
system are:
knowledge repositories
collaboration platforms
Networks
Culture

6. IntegrationOf The SGCIn OtherInformation
Systems
Collaborative Group Work Tools
There Are Numerous Collaborative Tools:
• Google Apps: Set Of Web-based Programs
• Moodle: Knowledge Management System
• Egroupware: Application Suite
• Zimbra Collaboration Suite: Integrated Package For
Working In A Group Of Different Languages.
• Microsoft Share Point: Collaborative Tool
• Alfesco: Open Source Collaborative Tool
• Mediawiki: Content Management System

7. THANK YOU.

8. What Is Knowledge Management?
Knowledge management
is a process that helps
organizations identify,
select, organize,
disseminate and transfer
important information
and experiences that
are part of the memory
or capital of the organization.

9. Knowledge management provides value to
organizations in different ways:
Knowledge Management Provides Value To Organizations
In Different Ways:
• Better Practices
• Sustainable Competitive Advantages
• Management Of Data And Information Overload
• Allows You To Deal With Rapid Changes
• Knowledge Embedded In Products
• Globalization
• Assurance Of Downsizing In Systems (Downsinzing)