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March 22nd2011 Pepper de Callier Kristin Parpel Senior Leadership Workshop
What we have been told about this team is very inspiring: ,[object Object]
You’ve found a creative way to communicate what it means to be part of the Heineken family
There has been enormous progress in the supply chain with your very successful TPM program
There has also been fantastic progress in Change management
You once again received the best OPCO award in CEE for your strategic Sales program
Distribution already reached their 2015 vision goal by achieving 93 %  customer satisfaction
Marketing won the Golden Award at the EFI awards for Zlaty Bazant
You have been recognized by Heineken worldwide for market achievements
You have fantastic financial results
And last but not least, 91 % of  your employees are proud to work for Heineken Slovensko!,[object Object]
To share some ideas
To relax and have some fun,[object Object]
Disturbing News: a)TQM, re-engineering, et al, diminishing ret.  b) Gallup Study involving 2 million respondents  c) The Conference Board Report  d)	Behavioraleconomists e) From where will performance improvement come?
The Questions before us today:  a) Do we as leaders need to consider  changing our behaviors?   b) Is it possible to sustainably change behavior? c) How does a leader change behavior?
 So, what’s the answer? What is the foundation for our understanding and growth as 21st century leaders?
The Human Element of Leadership - hard science or soft-skill mumbo jumbo?
Four Things Assholes Have in Common: Consistently leave others demeaned or de-energized, especially those who have less power Less sensitive to the needs of others More focused on their own needs Disinhibition-becoming less inhibited about social norms Prof. Robert Sutton The No Asshole Rule
The human element of leadership Why should you be interested?
“Leaders got hired for their business experienceand intelligence, but got fired for their lapses in social and emotional intelligence.” Daniel Goleman Study cited in May 2009 interview on Bill Moyers Journal
 Elements of Great Managing I know what is expected of me at work. At work, I have the opportunity to do what I dobest. My supervisor, or someone at work, seems to care about me as a person. There is someone at work who encourages my development. This last year, I have had opportunities at work to learn and grow.
“You can evade reality, but you cannot evade the consequences of evading reality” Ayn Rand
Coffee break
Can I really change?  M = I x V Motivation = Interest x value
Your legacy statement in one sentence
Lunch
What Makes a Winning Team?
TaskCohesion
AttributesofWinners WorkEthics Humility MentalToughness Self-motivation Selflessness
Questions Task Cohesion:  Are you adding to, or taking away from task cohesion on your team?
Questions Work Ethic:  What are you doing now, today, to demonstrate personal responsibility and improve your skills?

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Presentation March 22

  • 1. March 22nd2011 Pepper de Callier Kristin Parpel Senior Leadership Workshop
  • 2.
  • 3. You’ve found a creative way to communicate what it means to be part of the Heineken family
  • 4. There has been enormous progress in the supply chain with your very successful TPM program
  • 5. There has also been fantastic progress in Change management
  • 6. You once again received the best OPCO award in CEE for your strategic Sales program
  • 7. Distribution already reached their 2015 vision goal by achieving 93 % customer satisfaction
  • 8. Marketing won the Golden Award at the EFI awards for Zlaty Bazant
  • 9. You have been recognized by Heineken worldwide for market achievements
  • 10. You have fantastic financial results
  • 11.
  • 13.
  • 14. Disturbing News: a)TQM, re-engineering, et al, diminishing ret. b) Gallup Study involving 2 million respondents c) The Conference Board Report d) Behavioraleconomists e) From where will performance improvement come?
  • 15. The Questions before us today: a) Do we as leaders need to consider changing our behaviors? b) Is it possible to sustainably change behavior? c) How does a leader change behavior?
  • 16. So, what’s the answer? What is the foundation for our understanding and growth as 21st century leaders?
  • 17. The Human Element of Leadership - hard science or soft-skill mumbo jumbo?
  • 18. Four Things Assholes Have in Common: Consistently leave others demeaned or de-energized, especially those who have less power Less sensitive to the needs of others More focused on their own needs Disinhibition-becoming less inhibited about social norms Prof. Robert Sutton The No Asshole Rule
  • 19. The human element of leadership Why should you be interested?
  • 20. “Leaders got hired for their business experienceand intelligence, but got fired for their lapses in social and emotional intelligence.” Daniel Goleman Study cited in May 2009 interview on Bill Moyers Journal
  • 21. Elements of Great Managing I know what is expected of me at work. At work, I have the opportunity to do what I dobest. My supervisor, or someone at work, seems to care about me as a person. There is someone at work who encourages my development. This last year, I have had opportunities at work to learn and grow.
  • 22. “You can evade reality, but you cannot evade the consequences of evading reality” Ayn Rand
  • 24. Can I really change? M = I x V Motivation = Interest x value
  • 25. Your legacy statement in one sentence
  • 26. Lunch
  • 27. What Makes a Winning Team?
  • 29. AttributesofWinners WorkEthics Humility MentalToughness Self-motivation Selflessness
  • 30. Questions Task Cohesion: Are you adding to, or taking away from task cohesion on your team?
  • 31. Questions Work Ethic: What are you doing now, today, to demonstrate personal responsibility and improve your skills?
  • 32. Questions Humility: How would the members of your team describe your behavior with regard to humility?
  • 33. Questions Mental Toughness: What could you be doing to step out of your comfort zone, to challenge yourself, and to further develop your Mental Toughness?
  • 34. Questions Self-motivation: Real lasting, sustainable motivation comes from within. What are you facing right now that is an opportunity to rise above obstacles, challenges and self-doubt and motivate yourself to do what you know needs to be done?
  • 35. Questions Selflessness: How are you demonstrating selflessness? Are you taking advantage of the selflessness of others, or are you supporting it by your selflessness?
  • 37. Love, Attachment, Caring, Sex and Your Career
  • 38.
  • 39. sharing data with the group
  • 40. identifying growth opportunities- sharing the plan and the commitment
  • 41.