14. Disturbing News: a)TQM, re-engineering, et al, diminishing ret. b) Gallup Study involving 2 million respondents c) The Conference Board Report d) Behavioraleconomists e) From where will performance improvement come?
15. The Questions before us today: a) Do we as leaders need to consider changing our behaviors? b) Is it possible to sustainably change behavior? c) How does a leader change behavior?
16. So, what’s the answer? What is the foundation for our understanding and growth as 21st century leaders?
17. The Human Element of Leadership - hard science or soft-skill mumbo jumbo?
18. Four Things Assholes Have in Common: Consistently leave others demeaned or de-energized, especially those who have less power Less sensitive to the needs of others More focused on their own needs Disinhibition-becoming less inhibited about social norms Prof. Robert Sutton The No Asshole Rule
20. “Leaders got hired for their business experienceand intelligence, but got fired for their lapses in social and emotional intelligence.” Daniel Goleman Study cited in May 2009 interview on Bill Moyers Journal
21. Elements of Great Managing I know what is expected of me at work. At work, I have the opportunity to do what I dobest. My supervisor, or someone at work, seems to care about me as a person. There is someone at work who encourages my development. This last year, I have had opportunities at work to learn and grow.
22. “You can evade reality, but you cannot evade the consequences of evading reality” Ayn Rand
31. Questions Work Ethic: What are you doing now, today, to demonstrate personal responsibility and improve your skills?
32. Questions Humility: How would the members of your team describe your behavior with regard to humility?
33. Questions Mental Toughness: What could you be doing to step out of your comfort zone, to challenge yourself, and to further develop your Mental Toughness?
34. Questions Self-motivation: Real lasting, sustainable motivation comes from within. What are you facing right now that is an opportunity to rise above obstacles, challenges and self-doubt and motivate yourself to do what you know needs to be done?
35. Questions Selflessness: How are you demonstrating selflessness? Are you taking advantage of the selflessness of others, or are you supporting it by your selflessness?