The document discusses Product Health, a company that provides battery intelligence and monitoring services for manufacturers. It monitors battery health metrics like state of charge, temperature, and voltage. This helps prevent issues, optimize performance remotely, and inform product design. It argues that connecting products to ongoing health data allows for improved performance, less waste, and a more continuous customer connection over the product lifecycle. The initial focus market is batteries for off-grid solar products in developing areas, where maintenance is difficult but financing depends on reliable performance.

1. Smart, Connected and
Healthy Products
Case Studies for a
Smarter Future
Tamara.Giltsoff@ProductHealth.com
The Knot: at Arup. 25th March, 2015
@producthealth @tamaragiltsoff

2. Circular Economy
Why we are excited
2
Smart, connected
products able to
pass data about
themselves
Smart, connected
products can be
shared, leased,
insured and
serviced
IMPACT

3. 3
• Prevent misuse
• Pre-empt customer needs
• Inform product design
• Pre-empt poor health
• Remotely control – servicize
• Push product updates – upgrade
• View history of product
• Assess product health
• Locate/identify products
or componenets
• Assess product health
(pre-shipping)
Product
intelligence
in the
Circular
Economy
ASSESS THE HEALTH
OF YOUR PRODUCTS
MANAGE AND CONTROL
YOUR PRODUCTS
LEARN HOW YOUR
PRODUCTS ARE BEING USED

4. 4
Longer and healthier
lives for powered
products
When value creation in the ‘make, sell, dispose’
economy has led to product features warfare,
designed obsolescence and redundancy
Product Health’s vision

5. How
5
We sell actionable product
intelligence as a low-cost service to
manufacturers and distributors
#
OK
PREDICT THE HEALTH
OF PRODUCTS
• Prevent misuse
• Proactively maintain
• Test products
MANAGE & CONTROL
PRODUCTS REMOTELY
• Control power
• Optimise output
• Push updates
LEARN HOW
PRODUCTS ARE USED
• Pre-empt customer needs
• Upsell or upgrade
• Inform product design

6. Our service
6
Battery intelligence
1. Actual and predicted
battery health:
• State of charge
• Battery capacity
estimation
• Over heating
• High voltage
2. Anomaly detection
user segmentation
4. Device detection
APIProduct Health
Sensors monitor Voltage,
Current and Temperature
at the battery
Mobility
Back-up
Radio/TV
Lighting
Phone
K Kit
Alerts
Tasks
Capacity
Estimation
Charging
Search
Dashboard
AlertsAlerts
CategorySort By AlertsFilter By
List
Device Name 1
Device Name 2
08.11
Date
Severe
level
2.15PM
TimeAlerts
FalseResolve + Add Task
Last upadated 06,2014 03:00pm
08.11
Date
Severe
level
2.15PM
TimeAlerts
FalseResolve + Add Task
08.11
Date
Severe
level
2.15PM
TimeAlerts
FalseResolve + Add Task
08.11
Date
Severe
level
2.15PM
TimeAlerts
FalseResolve + Add Task
08.11
Date
Severe
level
2.15PM
TimeAlerts
FalseResolve + Add Task
08.11
Date
Severe
level
2.15PM
TimeAlerts
FalseResolve + Add Task
Map
ATT 100%9:25 PM
producthealth/user12.com
K
Alerts
Filter
MapList
Device Name 1
Device Name 2
Overheating
Overheating
08.11.2014 | 2.14pm
08.11.2014 | 2.14pm
08.11.2014 | 2.14pm
Undercharging
FalseResolve + Add Task
FalseResolve + Add Task
FalseResolve + Add Task
OVERLOAD
2hrs | 5km
Alerts &
Notifications
Overheating
Undercharging
Bad data
No data
Overload
Everything OK
Access to the battery
intelligence
Data AnalyticsTime Series Database
in the Cloud
Monitoring Kit
Product Health
Dashboard and API
Battery Sensor + Comms Hub
HOW DO WE WORK WITH YOU?
FREEFREEUNIT FEEFREEUNIT PRICE
alerts on the data
Choose how to view the
raw and analysed data
Access the intelligence
for a low-cost monthly
per unit monitored fee
Store your product data
at Product Health time
series database
Install the low-cost plug-and-
play Monitoring Kit for single
or multiple batteries

7. Hypothesis
By having access to intelligence [on products]
people can make valuable decisions =
7
• Issues pre-empted
• Optimised remotely
• Tested before shipped
• Made well to begin with
Better
performance
Less
redundancy
Continuous
connection to
customers
• Assessed for re-use
• Upgraded remotely
• Parts pre-ordered and
replaced in advance
• Service provision and
access over ownership
• Intimate understanding
of product use
Sensors monitor Volta
Mobility
Back-up
Radio/TV
Lighting
Phone

8. Our initial market:
Citi Global Perspective &
Solutions (2015) estimate
up to a 240GW global
market for energy
storage by 2030
(>$400 billion), excluding
car batteries

9. The macro problem
hypothesis

10. Limits to the ‘make, sell
and dispose’ economy
10
Dumb. Linear. Waste.

11. New markets that depend
on products working
11
Off-grid power sector reaching
1.3 billion people without
access to grid power

12. Product Health
case study

13. We started here
13
Energy & Power Group (EPG) in the Department of
Engineering Science and the Department of Machine
Learning
?

14. Market opportunity and
our current sector focus
1.3 billion without access to grid
power (set to grow in line with
population growth), typically low
income communities
Off-grid solar products (“Solar Home
Systems”) distributed across Sub
Saharan Africa and Asia, which require
consumer financing

15. Market opportunity and
our current sector focus
Rechargeable Lead-Acid and Li Ion batteries for: UPS, RE, marine, traction…

16. The problems we are solving
16
1. Maintenance and failure is expensive
• Batteries fail (faults with the battery and batteries wrongly used)
• Batteries reach the end of their life (some ahead of others)
• Service call-outs are impossible to qualify
• Battery use is impossible to evaluate
• SLAs can be expensive to break
2. Business models that depend on performance
• Repayments, service fees and contracts depend
on batteries working
3. Business models that depend on a remote connection
• Working capital needs protecting
4. Product end-of-life is the large elephant in the room!

17. 17
Where is the dead battery?

18. 18
Battery intelligence

19. Our future
Smart, connected
products able to
pass data about
themselves
Smart, connected
products can be
shared, leased,
insured and
serviced

20. Our future
• Monitoring Kit hardware to be 10x cheaper than existing
• Smart, Connected and Healthy products
• Batteries: off-grid, back-up power, marine, traction markets
• Smart City infrastructure
• Transport infrastructure
• Tools
• Predicting the future!
20
SIGN-UP! Go to producthealth.com/news to
participate in ground-breaking predictive battery health
research, supporting by Innovate UK’s IoT Launchpad

21. Thank you!
www.producthealth.com
tamara.giltsoff@producthealth.com