8. üAutonomy
”the desire to direct our own lives”
üMastery
”the urge to make progress and get
better at something that matters”
üPurpose
”the yearning to do what we do in the
service of something larger than
ourselves.”
23. ü Goal: Command respect
ü Strategy:
1. Hold your ground.
2. Interrupt the assault.
3. Immediately go back to the core.
4. Aim for the outcome and fire.
5. Peace with honor.
24. ✓Goal: Uncover the Sniper
✓Strategy:
1. Stop, look, track back.
2. Use search light questions.
3. Use Tank Strategy if needed.
4. Go on a blame patrol.
5. Propose a civil future.
25. ✓Goal: Control the situation
✓Strategy:
1. Grab attention.
2. Aim for the heart.
3. Reduce intensity.
4. Allow time for good behavior.
0. Grenade prevention.
26. ✓Goal: Open for new ideas
✓Strategy:
1. Be prepared and know your case.
2. Track back respectfully.
3. Mix with their doubts and desires.
4. Present indirectly.
5. Make the Professor a mentor.
27. ü Goal: Disarm the bad ideas
ü Strategy:
1. Give some personal attention.
2. Clear up the details.
3. Tell how it (really) is.
4. Be soft on the person.
5. Interrupt the pattern.
28. ✓Goal: Get real commitment
✓Strategy:
1. Make honest through safety.
2. Be honest.
3. Help the person (learn to) plan.
4. Create commitment.
5. Improve the relationship.
29. ✓Goal: Help (learning) to chose
✓Strategy:
1. Create a comfort zone.
2. Clarify conflicts and options.
3. Use decision making proces.
4. Put at ease.. and then move on.
5. Improve the relationship.
30. ✓Goal: Seduction to talk.
✓Strategy:
1. Plan for enough time.
2. Pose expecting questions.
3. Make/keep it light.
4. Guess.
5. Show the future.
31. ✓Goal: Move to problemsolving
✓Strategy:
1. ‘Go with the flow’.
2. Use the person as resource.
3. Leave the door open.
4. Polarize and flip it around.
5. Recognize and note the good intentions.
32. ✓Goal: Problem solving alliance
✓Strategy:
1. Listen for main themes and core.
2. Interrupt and make specific.
3. Shift focus to solutions.
4. Show the future.
5. Draw a line.