What do the best intranets on the planet look like? How do they measure success? How did they get there?
This informative webinar with intranet expert Toby Ward will showcase some of the very best intranets, intranet applications, and how the leading companies that operate them arrived at the pinnacle of intranet success. This free webinar will showcase intranets from:
• Cisco
• IBM
• DIRECTV
• Unisys
• And others
4. World Leading Intranet Experts
• 14 years of profitable history
• Dozens of Fortune 500 Clients
• World-Renown Thought Leaders; 200+ intranets
• Strategy, governance, design + implementation of intranets
• SharePoint experts > Social Business Interactive (SocialBiz.ca)
5. PrescientDigital.com
• Hundreds of articles
• Dozens of white papers & reports
• Dozens of case studies & videos
• Access to multiple social media channels
10. Inside Unisys
My Site Elements and
Enterprise Search are part of
an action bar that is persistent
across the company’s intranet.
Global Company News is
featured in main display
screen and allows for social
commenting.
Audienced “Regional” and
“Organization” news and
language translation
improves end user relevancy.
Leadership use of social
tools is evident through
featured blogs.
Video pod casts showcase
the latest news and activities
My Newsfeed roll-up will be
added in next release
providing tabs to toggle from
“My Country/Office”, “My
Organization” and “My
Network” views of Newsfeed
activities.
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11. Sitrion Social Sites
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“My Profile” makes it easy for
employees to build an individual
company presence and to “follow”
colleagues to quickly develop a
valuable social network.
About Me
This section provides a description of
“who I am and what I do” in my role
at Unisys
Ask Me About
This section showcases my areas of
expertise and is linked to search.
When colleagues ask question and
uses a #hashtag the topic, I am
notified.
Kudos
This section allows employees to
recognize the valuable contributions
of others
Recent Activity Feed
My Organization
This section provides a view of
my peer colleagues, those to whom I
report and employees who report up
to me.
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My Profile
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12. Lync Presence, Newsfeeds and Blogs
My Newsfeed
The integration of “Lync”, “My
Newsfeed” and “My Blog” posts
provides a simple and more
transparent way for employees to
share and learn
• Post Questions & Answers
Employees can pose and answer
questions within the newsfeed with
greater transparency and reach. The
use of hash tags directs questions to
experts who can then respond with the
right answer in a real time
environment.
• Filtered Newsfeed Viewing
This allows employees to view global
posts, or post made by colleagues
whom they are following or by
communities to which they are
subscribed.
• Add/Follow Colleagues
Enables employees to quickly build a
valuable network by following
colleagues and the information they
share in the newsfeed.
• Search & Join Communities
Employees can search by topic to find
communities of interest or view a list
of recommended communities to join.
My Blog
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29. Cisco Directory
Over 6.5 million profile
views a month
Click to connect real-time
via Instant Message and
Phone
30. Mobile – Anywhere, Anytime, Any Device
BYOD, CYOD: Any Trusted Industry
standard Device
Global Service Provider Partnerships
Corporate and Personal Paid Plans,
Strong terms of Use
Other
14,726 35,908 17,273 53632
-0.1%
Growth
-1.7%
Growth
1.2%
Growth
-11.3%
Growth
0.3%
Growth
78,733 43,2628,627
-1.4%
Growth
-0.1%
Growth
1.4%
Growth
69,544
Personally
Owned
Mobile
Devices
(BYOD)
130,622
Corporate
Provided
Laptops
(CYOD)
952
6.0%
Growth
31. Business Apps & Store – Transact from the Intranet
Cisco currently has 50+ internal
apps delivered through a
consolidated internal eStore.
Best of breed Native Apps & Responsive
Design
Cisco eStore as a catalog
of all Apps & services
Robust App Lifecycle, selection of
enterprise and Line of Business apps
33. Video – Interactive, High Impact
Internal “YouTube-like” capabilities
via Cisco Show and Share
The majority of employees attend major
events via video
Cisco has over 80 internal live broadcasts per month!
Over 300 videos uploaded every month
12 broadcast quality studios around the
world and over 1,000 TelePresence units
Video conferencing is pervasive
throughout the organization
34. Emerging Trend: Convergence
Employee User Behavior Leads Future Architecture Design
Find Product
Information
Find People
Intranet Cisco.com
Publish Content
View News / Updates
Complete Tasks
(Tools/Apps)
Most Frequent Tasks
1. Find Information
2. Find and Connect
with People
3. Use Tools / Apps
4. Consume News /
Announcements
5. Obtain Help/Support
Most Frequent Tasks
1. Find Product Info
2. Consume News /
Announcements
3. Use Tools / Apps
4. Find Event Info
5. Find and Connect
with People
Source: Cisco Intranet
Employee Survey May 2014
35. Emerging Trend: Convergence
Why put your Intranet on your external website?
Enable employee advocacy
Improve employee
productivity and customer
service
Reduce duplication of content
Drive operational efficiencies
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The next webinar: Poll
A great case study
Intranet governance
Social intranet applications
SharePoint, SharePoint, SharePoint
Alternatives to SharePoint
Live interactive features, including Chat and Q&A for the speaker. Their own YouTube called Show & Share.
70% of employees use Cisco.com and Intranet (CEC)
Segue…One of the emerging trends that we are actively pursing is Convergence… on multiple levels.
Weber Shandwick, the global PR released a report in August about the convergence of marketing and communications, blending traditionally separate teams and architectures for numerous benefits. This report illustrates what Cisco has been growing towards for the past year as we seek to optimize our IT investments and improve our user experiences across disparate digital platforms.
In fact, our employees showed us back in May that there already was an overlap in the tasks they were completing on both our internal and external sites….making us concluding there would be advantages to their experience by blending the two.
Weber Shandwick report: http://www.webershandwick.com/news/article/convergence-ahead-the-integration-of-communications-marketing
Enable Employee Advocacy. Public-ready internal news can shared socially by employees to improve company brand reputation, increase credibility of corporate messages.
HP is already doing this today with HP News Now.
We will be able to do this by the end of the fiscal year
Data on the credibility and brand reputation – Edelman Trust Index – “Employee social posts are twice as credible than executive spokesperson social posts.” Shel Holtz will back you on that one.
Improve employee productivity and customer service. Employees can seamlessly collaborate with customers and internal colleagues on the same platform.
Refers to Jive communities that can be both internal and external
Reduce Duplication of Content. Product, sales and services information is often published for both internal and external audiences. Publish it once and improve quality of content and productivity.
Product data is perfect example. Was posted in multiple spots…now one place.
Operational Efficiencies. One platform means one IT team, one publishing process, and one place for employees to go for “it all.”
1300 employees – 32% of users are engaged and have contributed to social media (blog post, forum, comment, etc.)