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Presented by
Vicky Emery
August 2016


Prosci Delivering
Project Results:
Workshop for Project
Managers and Teams 
Information
Webinar
Introducing Being Human
• Founded in 1993
• Our mission: develop
change-capable
people and
organisations so they
achieve the benefits of
change.
• Prosci Primary Affiliate
Australia and New
Zealand.
2
Agenda
1.  About you: your needs in
building change capability on
projects/programs and across
the organisation
2.  Role based training overview
3.  Prosci Delivering Project
Results Workshop:
•  Target audience 
•  Learning Outcomes
•  Action learning approach 
•  Take ways
•  Our Facilitators
•  In house and public options – which
is right for you ?
4.  Q&A
3
“Change is the law of life. And those who look
only to the past or present are certain to miss
the future.” John F. Kennedy
Greatest contributors to success
1.  Active and visible executive
sponsorship
2.  Structured Change
Management approach
3.  Dedicated Change
Management resources
4.  Interaction and engagement
with Project Management
5.  Employee engagement and
participation
6.  Frequent and open
communication
7.  Engagement with middle
managers
✔
✔
2016 rank
2016 Best Practices in Change Management Report.
1,120 participants in 56 countries. Prosci Inc copyright 2016.
ê
é
✔
✔
✔
6
Interaction and engagement with Project
Management
7
Percentage of participants who integrated 
Project Management and Change Management 
71%
22%
7%
77%
20%
3%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
Yes No Don't know
2013
2015
Did integration make an
impact on achieving
project objectives?
58%
42%
0%
10%
20%
30%
40%
50%
60%
70%
Integrated Did not integrate
Best Practices update on who receives training
•  Significant increase in
training for Change
Management Resources
(72% up from 51%)
•  Decline in training for all
other groups
•  76% of participants said
their organisation didn’t
prepare managers for
change
9
72%
44%
37%
31%
15%
0% 20% 40% 60% 80%
Change Management
Resources
Project team
People Leaders
Executives
Impacted employees
Percent of Respondents
Groups that received CM Training
3%
3%
29%
47%
3%
0% 10% 20% 30% 40% 50%
Strongly agree
Agree
Disagree
Strongly disagree
Unsure
Percentage of Participants
Did your organisation adequately prepare people
leaders during change?
2016 Best Practices in Change Management Report.
1120 participants in 56 countries. Prosci copyright 2016.
Building organisational change capability requires twin
approach: training and project application
CM
Build
Individual

Competencies
Integrate into 

Changes, Projects 

and Programs
Initiate Plan Design Develop Deploy
“Go	
  Live”Kick	
  off
Phase	
  3:	
  
Reinforcing	
  
Change
Phase	
  2:	
  
Managing	
  
Change
Phase	
  1:	
  
Preparing	
  
for	
  Change
A D K A R
Strategy Plans Measures
General
Project
Lifecycle
Individual	
  
Change	
  Journey	
  
Milestones
Organizational
Change	
  Mgmt
Activities
Major	
  events
Prosci®
ADKAR ®
Model
Prosci®
3-Phase
Process
Execs &
Senior Leaders
Front-Line
Associates
Middle Managers
& Supervisors
Initiate Plan Design Develop Deploy Sustain
© Prosci Inc. All rights reserved www.change-management.com
 11
Internalize ABC
of sponsors
Internalize CLARC
role in change
Expect and
Thrive in Change
The effectiveness of Prosci’s research based,

role based training
Design solutions
with adoption
and usage in mindExecs &
Senior Leaders
Front-Line
Associates
Middle Managers
& Supervisors
12
Action Learning Program
 Key Change Enabling Roles
Senior Leadership
Change Practitioners
Project Teams
Managers
Front Line Employees
Prosci Sponsor Briefing 
(1/2 day)
Prosci Certification Program
Experienced Practitioner Program, 
ECM Boot Camp
Prosci Delivering Project Results
Workshop (1 day)
Prosci Managers Program
(1 day)
Prosci Employee Program
(1 day)
Role-BasedTraining
CoachingSupport
How Prosci’s role based training works
13
•  1 day
•  Get Project Managers and
teams, IT specialists, BAs,
SMEs on board with CM
•  Bring a current change 
•  See connection between
adoption and usage and
achieving results
•  Includes $300 worth of
Prosci cloud tools
•  In house and public
programs




2016 Public Programs

Brisbane: September 13 
Canberra: October 11
Melbourne: November 8
Auckland: November 14
Wellington: November 17

In House programs also
available 
min 12 participants

Prosci Delivering Project Results: Change
Management Workshop for Project Managers
14
Prosci Delivering Project Results: Change
Management Workshop for Project Managers
•  Launched in 2015 in Australia
•  Piloted for Prosci globally
•  Trained 225 people in wide range
of sectors
•  Specifically designed for Project
Managers and teams – uses PM
concepts and terminology
•  New content - NOT “cut down”
version of Certification Program
•  Action learning to suit their
learning style

15
Excellent, filled in
knowledge gap in the
change management
space.
Kevin, Project Manager,
Government Services
 

Very relevant to day-to-day work
processes. Feel I can definitely
incorporate elements into planning to
make projects more successful!
Peter Moloney, Project Manager,
University of Technology Sydney  
Target Audience
•  Project Managers
•  Program Managers
•  SMEs
•  HR/L&D/OD – who are
SMEs on projects 
•  Business Analysts
•  Change Champions
•  Change Analysts
•  Corporate
Communications - who
are SMEs on projects 
16
Learning Outcomes
1.  Reposition Change
Management to a key
component of change success,
in a partnership with Project
Management
2.  Show the connection between
project deliverables,
organisational outcomes and
the required employee adoption
and usage that delivers
expected benefits
3.  Overview of Prosci ADKAR
Model and Prosci methodology
4.  Leave with a completed Project
Blueprint – a key deliverable for
the Change Management Plan
17
Excellent, filled in my
knowledge gap in the change
management space. Kevin,
Project Manager, Government
Services
 
Action Learning Approach
•  Bring a current change
•  Work in teams or individually
•  Complete the Prosci PCT
Assessment on the change 
•  Learn and apply using Prosci
Change Management
Blueprint 
•  Estimate the percentage of
expected benefits tied to “people
change”
•  Identify impacted groups and
•  Identify their future state 
•  Complete ADKAR assessment
18
Take ways
•  AUD300 worth of Prosci resources
•  Workbook
•  Prosci Assessments and materials
•  ADKAR ® - A Model for Change in
Business, Government and our
Community - By Jeffrey M Hiatt (book)
•  Change Management - The People Side
of Change - By Jeffrey M Hiatt and
Timothy J Creasey
•  Prosci Change Management Best
Practices Research Expose (Prosci
Portal on-line app)
•  Change Management Blueprint (Prosci
Portal on-line app)
•  Webinar Replay: Integrating Change
Management and Project Management
(Prosci Portal on-line app)
19
Q&A
2016 Public Programs
Brisbane: September 13
Canberra: October 11
Melbourne: November 8
Auckland: November 14
Wellington: November 17
In House programs also
available
min 12 participants
20
Where to find today’s slides and recording
•  Being Human Company Linked in Profile – Follow us
•  Catherine Smithson’s Linked In profile
•  Being Human’s Facebook page
•  www.slideshare.net Search for Being Human Pty Ltd
(now includes option to listen to recording)
•  YouTube - Search for Being Human Pty Ltd


21
More info
Being Human
beinghuman.com.au
Prosci
•  change-management.com
•  prosci.com
•  portal.prosci.com
22

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Info Webinar: Prosci Workshop for Project Managers

  • 1. Presented by Vicky Emery August 2016 Prosci Delivering Project Results: Workshop for Project Managers and Teams Information Webinar
  • 2. Introducing Being Human • Founded in 1993 • Our mission: develop change-capable people and organisations so they achieve the benefits of change. • Prosci Primary Affiliate Australia and New Zealand. 2
  • 3. Agenda 1.  About you: your needs in building change capability on projects/programs and across the organisation 2.  Role based training overview 3.  Prosci Delivering Project Results Workshop: •  Target audience •  Learning Outcomes •  Action learning approach •  Take ways •  Our Facilitators •  In house and public options – which is right for you ? 4.  Q&A 3 “Change is the law of life. And those who look only to the past or present are certain to miss the future.” John F. Kennedy
  • 4.
  • 5.
  • 6. Greatest contributors to success 1.  Active and visible executive sponsorship 2.  Structured Change Management approach 3.  Dedicated Change Management resources 4.  Interaction and engagement with Project Management 5.  Employee engagement and participation 6.  Frequent and open communication 7.  Engagement with middle managers ✔ ✔ 2016 rank 2016 Best Practices in Change Management Report. 1,120 participants in 56 countries. Prosci Inc copyright 2016. ê é ✔ ✔ ✔ 6
  • 7. Interaction and engagement with Project Management 7 Percentage of participants who integrated Project Management and Change Management 71% 22% 7% 77% 20% 3% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% Yes No Don't know 2013 2015 Did integration make an impact on achieving project objectives? 58% 42% 0% 10% 20% 30% 40% 50% 60% 70% Integrated Did not integrate
  • 8.
  • 9. Best Practices update on who receives training •  Significant increase in training for Change Management Resources (72% up from 51%) •  Decline in training for all other groups •  76% of participants said their organisation didn’t prepare managers for change 9 72% 44% 37% 31% 15% 0% 20% 40% 60% 80% Change Management Resources Project team People Leaders Executives Impacted employees Percent of Respondents Groups that received CM Training 3% 3% 29% 47% 3% 0% 10% 20% 30% 40% 50% Strongly agree Agree Disagree Strongly disagree Unsure Percentage of Participants Did your organisation adequately prepare people leaders during change? 2016 Best Practices in Change Management Report. 1120 participants in 56 countries. Prosci copyright 2016.
  • 10.
  • 11. Building organisational change capability requires twin approach: training and project application CM Build Individual
 Competencies Integrate into 
 Changes, Projects 
 and Programs Initiate Plan Design Develop Deploy “Go  Live”Kick  off Phase  3:   Reinforcing   Change Phase  2:   Managing   Change Phase  1:   Preparing   for  Change A D K A R Strategy Plans Measures General Project Lifecycle Individual   Change  Journey   Milestones Organizational Change  Mgmt Activities Major  events Prosci® ADKAR ® Model Prosci® 3-Phase Process Execs & Senior Leaders Front-Line Associates Middle Managers & Supervisors Initiate Plan Design Develop Deploy Sustain © Prosci Inc. All rights reserved www.change-management.com 11
  • 12. Internalize ABC of sponsors Internalize CLARC role in change Expect and Thrive in Change The effectiveness of Prosci’s research based,
 role based training Design solutions with adoption and usage in mindExecs & Senior Leaders Front-Line Associates Middle Managers & Supervisors 12
  • 13. Action Learning Program Key Change Enabling Roles Senior Leadership Change Practitioners Project Teams Managers Front Line Employees Prosci Sponsor Briefing (1/2 day) Prosci Certification Program Experienced Practitioner Program, ECM Boot Camp Prosci Delivering Project Results Workshop (1 day) Prosci Managers Program (1 day) Prosci Employee Program (1 day) Role-BasedTraining CoachingSupport How Prosci’s role based training works 13
  • 14. •  1 day •  Get Project Managers and teams, IT specialists, BAs, SMEs on board with CM •  Bring a current change •  See connection between adoption and usage and achieving results •  Includes $300 worth of Prosci cloud tools •  In house and public programs 2016 Public Programs Brisbane: September 13 Canberra: October 11 Melbourne: November 8 Auckland: November 14 Wellington: November 17 In House programs also available min 12 participants Prosci Delivering Project Results: Change Management Workshop for Project Managers 14
  • 15. Prosci Delivering Project Results: Change Management Workshop for Project Managers •  Launched in 2015 in Australia •  Piloted for Prosci globally •  Trained 225 people in wide range of sectors •  Specifically designed for Project Managers and teams – uses PM concepts and terminology •  New content - NOT “cut down” version of Certification Program •  Action learning to suit their learning style 15 Excellent, filled in knowledge gap in the change management space. Kevin, Project Manager, Government Services   Very relevant to day-to-day work processes. Feel I can definitely incorporate elements into planning to make projects more successful! Peter Moloney, Project Manager, University of Technology Sydney  
  • 16. Target Audience •  Project Managers •  Program Managers •  SMEs •  HR/L&D/OD – who are SMEs on projects •  Business Analysts •  Change Champions •  Change Analysts •  Corporate Communications - who are SMEs on projects 16
  • 17. Learning Outcomes 1.  Reposition Change Management to a key component of change success, in a partnership with Project Management 2.  Show the connection between project deliverables, organisational outcomes and the required employee adoption and usage that delivers expected benefits 3.  Overview of Prosci ADKAR Model and Prosci methodology 4.  Leave with a completed Project Blueprint – a key deliverable for the Change Management Plan 17 Excellent, filled in my knowledge gap in the change management space. Kevin, Project Manager, Government Services  
  • 18. Action Learning Approach •  Bring a current change •  Work in teams or individually •  Complete the Prosci PCT Assessment on the change •  Learn and apply using Prosci Change Management Blueprint •  Estimate the percentage of expected benefits tied to “people change” •  Identify impacted groups and •  Identify their future state •  Complete ADKAR assessment 18
  • 19. Take ways •  AUD300 worth of Prosci resources •  Workbook •  Prosci Assessments and materials •  ADKAR ® - A Model for Change in Business, Government and our Community - By Jeffrey M Hiatt (book) •  Change Management - The People Side of Change - By Jeffrey M Hiatt and Timothy J Creasey •  Prosci Change Management Best Practices Research Expose (Prosci Portal on-line app) •  Change Management Blueprint (Prosci Portal on-line app) •  Webinar Replay: Integrating Change Management and Project Management (Prosci Portal on-line app) 19
  • 20. Q&A 2016 Public Programs Brisbane: September 13 Canberra: October 11 Melbourne: November 8 Auckland: November 14 Wellington: November 17 In House programs also available min 12 participants 20
  • 21. Where to find today’s slides and recording •  Being Human Company Linked in Profile – Follow us •  Catherine Smithson’s Linked In profile •  Being Human’s Facebook page •  www.slideshare.net Search for Being Human Pty Ltd (now includes option to listen to recording) •  YouTube - Search for Being Human Pty Ltd 21
  • 22. More info Being Human beinghuman.com.au Prosci •  change-management.com •  prosci.com •  portal.prosci.com 22