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Thrive. Grow. Achieve.
January 14, 2016
John L. Lehr
President, Orr Associates, Inc. (OAI)
Establishing a
Culture of
Philanthropy
Building a Culture of
Philanthropy
John L. Lehr
President, Orr Associates, Inc. (OAI)
Washington, DC / New York, NY
Defining Culture of Philanthropy
• Fundraising is regarded as critical to meeting
mission objectives
• All key stakeholders know they have a role in
fundraising
– Board, management, program and operational staff
– Donors, volunteers
– Constituents served
• Ample organizational resources and time are
committed to fundraising activities
3
Assessing Your Nonprofit’s
Culture of Philanthropy
• Four Pillars of Successful Fundraising
– Case for Support
– Leadership Alignment
– Donors and Prospects
– Systems / Infrastructure
4
Case for Support
• Does your organization have a strong Case for
Support?
– Is the organization needed and valued?
– Do programs align with the mission and stated
objectives?
– Has the organization demonstrated past success
and future direction?
– Do donors have a clear sense of how funds are
used?
5
Leadership Alignment
• Are Board and Management in agreement on
program and funding priorities?
• Does the Board understand its role in giving
and getting donations, and consider
fundraising a priority?
• Does Management devote time and resources
to cultivation, solicitation, and stewardship?
• Has the Board endorsed the Case for Support?
6
Donors and Prospects
• Do current donors feel engaged?
• Are you communicating with them sufficiently?
• Are there opportunities for them to be more
engaged?
• Do you have the breadth and depth of a donor /
prospect base to meet mission objectives?
• How are you recruiting new prospects?
– Through what forms of outreach?
• Personal connections, cultivation events, social media
7
Systems and Infrastructure
• Do you have sufficient fundraising staffing and
talent?
– Do you have a mix of skill sets?
• Frontline fundraisers across revenue streams, operations
• Are fundraising systems and processes in place?
• Are you strategic and coordinated in prospect
outreach and donor management?
– Moves Management System
• Do you have sufficient data systems?
– Staffing to conduct data analytics?
8
Addressing the Gaps
• Building and maintaining a culture of
philanthropy requires ongoing attention
• Nonprofits should revisit the Four Pillars at
least annually
• There are clears steps for addressing any gaps
– Strategic Planning
– Board Development
– Fundraising Assessment & Planning
– Outsource Development
9
Strategic Planning
• Identify the organization’s unique value proposition
• Assess where you are and where you want to go
– Interview key stakeholders
• Board, Management, Donors, Volunteers, Constituents
– Revisit vision, mission, core values, key objectives
– SWOT Analysis - strengths, weaknesses, opportunities,
threats
• Set a course of action
– Road mapping
• Determine the level of funding needed to meet mission
objectives
• Prepare and test the Case for Support
10
Board Development
• Assess the Board from a fundraising perspective
– Who is giving, getting, and participating in fundraising
activities?
– Clarify roles, responsibilities, expectations
• Align the Board around the Case for Support
• Train the Board in prospect identification,
cultivation, and solicitation
• Recruit new Board members to advance the
mission through fundraising
11
Fundraising Assessment and Planning
• Overall revenue needs
– Unrestricted and restricted giving
• Identify opportunities for growth
– Assessment of donor pool, prospect research
• Determine diversity of revenue streams
– What is the right mix and timing of fundraising activities
• Staffing Assessment
– A team with the skills, experience, and depth
• Donor Data and Donor Tracking
– Recording relevant information, tracking moves
• Integrating and coordinating with Finance
12
Outsource Development
• Assessment of staff turnover
– How often, which positions?
• Cost of staff turnover
– Lost relationships, recruitment costs, lost time
• Interim and long-term outsourcing options
– Continuity of staffing, stronger relationships with
donors, knowledge of programs
– Return on Investment
13
Key Points
• Every nonprofit organization needs to foster a
culture of philanthropy
• You can assess your culture of philanthropy
using the 4 Pillars of fundraising success
• Address the gaps through concrete steps
– Strategic Planning
– Board Development
– Fundraising Assessment and Planning
– Outsource Development
14
Contact Information
John L. Lehr, President
Orr Associates, Inc. (OAI)
2801 M Street NW
Washington DC 20007
Phone: (202) 719-8094
Email: jlehr@oai-usa.com
15Copyright Orr Associates, Inc.

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2016-01-14 Establishing a Culture of Philanthropy

  • 1. Thrive. Grow. Achieve. January 14, 2016 John L. Lehr President, Orr Associates, Inc. (OAI) Establishing a Culture of Philanthropy
  • 2. Building a Culture of Philanthropy John L. Lehr President, Orr Associates, Inc. (OAI) Washington, DC / New York, NY
  • 3. Defining Culture of Philanthropy • Fundraising is regarded as critical to meeting mission objectives • All key stakeholders know they have a role in fundraising – Board, management, program and operational staff – Donors, volunteers – Constituents served • Ample organizational resources and time are committed to fundraising activities 3
  • 4. Assessing Your Nonprofit’s Culture of Philanthropy • Four Pillars of Successful Fundraising – Case for Support – Leadership Alignment – Donors and Prospects – Systems / Infrastructure 4
  • 5. Case for Support • Does your organization have a strong Case for Support? – Is the organization needed and valued? – Do programs align with the mission and stated objectives? – Has the organization demonstrated past success and future direction? – Do donors have a clear sense of how funds are used? 5
  • 6. Leadership Alignment • Are Board and Management in agreement on program and funding priorities? • Does the Board understand its role in giving and getting donations, and consider fundraising a priority? • Does Management devote time and resources to cultivation, solicitation, and stewardship? • Has the Board endorsed the Case for Support? 6
  • 7. Donors and Prospects • Do current donors feel engaged? • Are you communicating with them sufficiently? • Are there opportunities for them to be more engaged? • Do you have the breadth and depth of a donor / prospect base to meet mission objectives? • How are you recruiting new prospects? – Through what forms of outreach? • Personal connections, cultivation events, social media 7
  • 8. Systems and Infrastructure • Do you have sufficient fundraising staffing and talent? – Do you have a mix of skill sets? • Frontline fundraisers across revenue streams, operations • Are fundraising systems and processes in place? • Are you strategic and coordinated in prospect outreach and donor management? – Moves Management System • Do you have sufficient data systems? – Staffing to conduct data analytics? 8
  • 9. Addressing the Gaps • Building and maintaining a culture of philanthropy requires ongoing attention • Nonprofits should revisit the Four Pillars at least annually • There are clears steps for addressing any gaps – Strategic Planning – Board Development – Fundraising Assessment & Planning – Outsource Development 9
  • 10. Strategic Planning • Identify the organization’s unique value proposition • Assess where you are and where you want to go – Interview key stakeholders • Board, Management, Donors, Volunteers, Constituents – Revisit vision, mission, core values, key objectives – SWOT Analysis - strengths, weaknesses, opportunities, threats • Set a course of action – Road mapping • Determine the level of funding needed to meet mission objectives • Prepare and test the Case for Support 10
  • 11. Board Development • Assess the Board from a fundraising perspective – Who is giving, getting, and participating in fundraising activities? – Clarify roles, responsibilities, expectations • Align the Board around the Case for Support • Train the Board in prospect identification, cultivation, and solicitation • Recruit new Board members to advance the mission through fundraising 11
  • 12. Fundraising Assessment and Planning • Overall revenue needs – Unrestricted and restricted giving • Identify opportunities for growth – Assessment of donor pool, prospect research • Determine diversity of revenue streams – What is the right mix and timing of fundraising activities • Staffing Assessment – A team with the skills, experience, and depth • Donor Data and Donor Tracking – Recording relevant information, tracking moves • Integrating and coordinating with Finance 12
  • 13. Outsource Development • Assessment of staff turnover – How often, which positions? • Cost of staff turnover – Lost relationships, recruitment costs, lost time • Interim and long-term outsourcing options – Continuity of staffing, stronger relationships with donors, knowledge of programs – Return on Investment 13
  • 14. Key Points • Every nonprofit organization needs to foster a culture of philanthropy • You can assess your culture of philanthropy using the 4 Pillars of fundraising success • Address the gaps through concrete steps – Strategic Planning – Board Development – Fundraising Assessment and Planning – Outsource Development 14
  • 15. Contact Information John L. Lehr, President Orr Associates, Inc. (OAI) 2801 M Street NW Washington DC 20007 Phone: (202) 719-8094 Email: jlehr@oai-usa.com 15Copyright Orr Associates, Inc.