This Presentation is all about the Management Practices of Narayan Murthi former CEO Infosys Technologies Ltd. This presentation was selected as a best group presentation ever within the class.

1. Presented by –
Ankit Mathur
Hemant Gaur
Rajan Chhangani
Shubham Jain
MBA 1st Sem. JIETSOM

2.  Born - August 20, 1946, Mysore, Karnataka
 Education - B.E. from National Institute of Engineering,
University of Mysore, IIT Kanpur
 Spouse - Sudha Murthy
 Children - Rohan Murthy and Akshata Murthy
 Works for - Infosys Technologies
 Position - Chairman Emeritus of Infosys Technologies
 Book - “A BETTER INDIA A BETTER WORLD”

3.  Narayana started his career as a chief system programmer at
IIM Ahmedabad where he implemented the BASIC
interpreter for ECIL (Electronics Corporation of India Limited)
 Later, he joined Patni Computer Systems, Pune. Prior to
moving to Mumbai, he met his wife, Sudha, who too was an
engineer.
 In 1981, Narayana founded Infosys with six people with an
initial capital of 10,000/-
 Infosys became the first company to be listed in NASDAQ, in
1991.
 In 1996, it started its office in Europe, Milton Keynes, UK.
 In 2002, it was selected as the “The India's Most Respected
Company” by the Business World Survey.

4.  The Asiaweek magazine counted him in the 50 top most
powerful men in the year 2000.
 He was honored with the Padma Shree award by the
President of India.
 Narayana was also honored with the title 'Asia's
Businessman of the year' by Fortune magazine in 2003.
 In 2008 he was honored with the Padma Vibhushan by the
President of India.
 He also serves as a Director of the Central Board of the
Reserve Bank of India.
 He is the member of the Board of Directors of INSEAD.
 Commander of the Order of the British Empire (CBE)

5.  Every Obstacle is Opportunity
 Never Give Up
 Respect Your Competitors
 Visionary
 Trust
 Believe In Your Idea
 Humbleness

7. P O W E R E D B Y I N T E L L E C T
D R I V E N B Y V A L U E S

8. Narayan
Murthy
Nandan
Nilekani
N.S. Raghavan
S. Gopalakrishnan
S.D. ShibulalK. Dinesh
Ashok Kumar

9.  Founded - 2 JULY 1981
 Industry - IT services, IT consulting
 Headquarters - Electronics City,
Bangalore,Karnataka, India
 Key People - Vishal Sikka (CEO & MD)
 Revenue US$ 8.71 billion(2015)
 Operating Income - US$ 2.25 billion (2015)
 Profit - US$ 2.01 billion (2015)
 Total Assets - US$ 10.61 billion (2015)
 Number of
employees - 187,976(September 2015)

10. 1981
•Infosys Consultants Pvt Ltd.
1992
•Infosys Technologies
Private Limited
2011
•Infosys Technologies
Limited

11.  Banking Suite
 Big Data
 Cloud
 Customer Service
 Digital Commerce
 Digital Marketing
 Distributive Trade
 Micro-Commerce
 Sourcing & Procurement

12.  Finacle
 Flypp
 Infosys ActiveDesk
 iEngage
 iPower
 mConnect Infosys (Research on Demand)
 Infosys Unified Communication & Collaboration
(U C)
 iTransform
 Suppy Chain Visibility

13.  Infosys was ranked 15th largest IT services provider in
the world by HFS Research in its 2013 ranking.
 Infosys was ranked 19th on the world's most innovative
companies list by Forbes.
 Infosys was in the list of top twenty green companies
in Newsweek's Green Rankings for 2012.
 The company has been voted India's most admired
company in The Wall Street Journal Asia 200

14.  Customer Delight : To surpass customer expectations consistently.
 Leadership by Example : To set standard in business and
transactions and be an exemplar For the industry.
 Integrity and Transparency : To be ethical, sincere and open in all
transactions.
 Fairness : To be objective and Transaction-oriented, and thereby
earn trust and respect.
 Pursuit of Excellence : To strive relentlessly, constantly improve
employees, team, services and products to become the best

15. Vision :-
“To be a globally respected corporation the
provides best-of-breed business solutions,
leveraging technology, delivered by best-in-class
people.”
Mission :-
“To achieve objectives in an environment of
fairness, honesty, and courtesy towards their
clients, employees, vendors and society at
large.”

17. In December 2003, Infosys had acquired Australia-based IT
service provider Expert Information Services for $23 million.
 In December 2009, Infosys BPO acquired Atlanta-based
McCamish Systems for about $38 million.
 In September 2012, Infosys acquired Switzerland-
based Lodestone Management Consultants for about $345
million.
 In March 2015, Infosys acquired Panaya, Inc., a leading
provider of automation technology for large scale enterprise
software management.
 In June 2015, Infosys acquired Skava, a leading provider of
digital experience solutions, including mobile commerce and
in-store shopping experiences to large retail clients.

19.  A Shared Responsibilities
 Dealing with People
 Overtime Compensation
 Performance Evaluation and Salary Increases
 Equal Employment and Opportunity Policies

20.  Focus on emerging business trends and pervasive technologies.
 Leverage existing client base to increase demand.
 Promote US-India success when pursuing new clients.
 Strengthen presence in North America and EU while gaining
foothold in China.
 Broaden strategies alliances with best-in-class providers with
complementary skill sets.
 Expand into high-end consulting.

22. ACCELERATE INNOVATION
Power growth through digital money

23.  Developer(s) - Infosys
 Initial Release - 1999
 Stable Release - 10 October 2009/ 1 November 2011
 Written in - JAVA, C/C++
 Type - Banking Software
 Operating system - Cross-platform

25.  Universal banking solution from Infosys.
 Empowers bank to transform their
business.
 Architected out of years of experience
with global banks and offers several
powerful and differentiating features.
 One of the most comprehensive,
flexible and scalable solutions in its class.

29.  Performance Measurement :
• Measures performance against value.
• Peoples performance in the knowledge industry
is as valuable as gold.
• By introducing ESOPs he motivated his
employees to work smart and hard.

30.  Pioneer in HRM :
• Software is a knowledge business hence the focus
is shifted to Brainware.
• He started ESOPs that is real distribution of
wealth.
• Now it is very common in the industry to have
ESOPs but it has done wonders in Infosys.
 Social Being :
• Putting the public good ahead of private good in
every decision he makes.
• It practices CSR very well. Rehabilitation drive,
literacy program, donations, etc. are few ways in
which he works for the society.

31.  Underlying Practice:
• This helps to lay the foundation to build a healthy
relationship.
• It is better to have a small part of a large, growing
pie; than a large part of small shrinking one.
 Strategy(Customer is the King) :
• Being unique in the marketplace and making sure
that they are the 1st mover.
• Tap the need of the customer and give them more
than they expect.
• Mr. Murthy says that “Growth comes from repeat
business, repeat business comes from relationship
with customer are built on trust and trust is built
by delivering quality products.

32.  Respect:
• Success requires no explanation and failure
permits none.
• People need to respect themselves enough so that
their self-confidence remains intact whether to
succeed or fail.
 Delegation of Authority:
• His behavior is delegating type.
• Each company within the group has its own
specific strategies and aspirations and thereby
makes its decisions.

33.  Adversity:
• Always raising the confidence of followers.
• Always making employees understand that tough
times are part of life and they will come out better
at the end of it.
• Sustaining the hope of employees.
 Values:
• For creating a successful organization, it requires
creating trust in people.
• And to create trust, the leader has to subscribe to
a value system: a protocol for behavior that
enhance the confidence, commitment and
enthusiasm of the people.

34.  Sharing is Caring:
• Infosys decided to share a portion of its equity
with employee. This helped them retain talent and
gave employees a sense of ownership.
• Murthy is proud of having given away stocks worth
over ₹50,000 crore to employees.
• So as a leader he always believed in employee
welfare.
 Enhancing Trust :
• He brought transparency at Infosys.
• Has created an environment where each other
feels secure enough to be able to disclose his or
her mistakes, and resolves to improve.

35.  Talent spotting and Division of Labor:
• Murthy is known to have an eye for talent and a
talent for dividing labor.
• Narayan Murthy knows that the success depends
on placing right people at right task.
• He developed an ability to identify the strengths of
his team member and utilize to them optimally.
 Getting Rich but Honestly:
• Rich businesses were considered to be dirty in the
days when the country had a socialist bent. Infosys
was a company which got rid of this sentiment.
• Murthy, with his ‘no compromise’ policy on
greasing palms and doing ethical business, set the
standards

36.  Two mottos:
• He always kept in mind two Sanskrit sentences:
1. Sathyannasti Paro Dharma (There is no dharma
greater than adherence to truth);
2. Satyameva jayate (truth alone triumphs).
• He let these be his motto for good corporate
leadership.
“Management is getting work through
people, but real management is
Developing people through work”

37. जो लोग जीतते है, वह कोई अलग
चीजो को अंजाम नह ं देते, बल्कक
वो आम चीजो को खास अंदाज़ में
पूरा करते है l

39. Q : Name of book written by Narayana Murthy?
Q : Two major awards given by President of India to him?
Q : How many Founders of Infosys?
Q : Any three services of Infosys?
Q : Major Clients of Infosys?
Q : Any two HR policies of Infosys?
Q : Initial Release year of Finacle?
Q : Any Four Management Practices?