1. RALPH H. AMBER
rhamber@rocketmail.com
505-659-6846
Highly capable of leveraging expertise in a variety of roles in a domestic or global setting, having led
technical teams in both Latin America and the United States. Bi-Lingual English/ Spanish.
Nationally Certified, New Mexico licensed EMT-B, Firefighter 1 serving as a volunteer Fire Lieutenant
with the Santa Fe County, Edgewood District Combination Fire/EMS Department.
Recently employed as an Operations Supervisor, previously Quality Manager, facilitating compliance to the
AS 9100C aerospace quality system requirements. Experienced with SPC, ISO/TS16949:2009, QS9000 and
ISO9001:2000, 5-S and 5-Why, Lean Manufacturing, Just-In-Time and 6-Sigma approaches to production
and quality management. Experience includes training and supervising tooling and technology personnel in
the US and Latin America, Quality Assurance and Quality Inspector, to Toolmaker to Process Engineer,
Quoting Agent, Project Engineer, Tooling Production and Technology Supervisor, Purchaser and Project
Manager. I am comfortable with high-volume or prototype settings, having worked in the aerospace
prototype and high-volume precision metal stampings manufacturing arena for many years, serving key
suppliers to the automotive and appliance industries.
• Use of advanced process quality procedure evaluations and engineering assessments to test product
and resolve nonconformance issues in a timely and permanent manner.
• Safeguard customer satisfaction and fuel internal development by meticulously managing complex
engineering projects on time and within budget.
• Exceptional ability to assess customer requirements and incorporate findings into parts production,
and assembly processes.
• Superb eye for process enhancement opportunities, with a talent for directing repair vs. replacement
decisions, designing new fixtures and implanting more efficient organizational systems.
Technical Compliance • Resource Coordination • Price Quotation • Raw Materials Procurement
Project Management • Team Management • Cost Estimation • Inventory Management
Die / Tooling Production, Set-Up, & Repair Specifications Analysis • Parts Assembly
Stamping Dies & Fixtures • Maintenance / Repairs • Continuous Process Improvement

2. PROFESSIONAL EXPERIENCE
NanoCool LLC January 21, 2015 to May 2015
2525 Alamo Ave. SE, Albuquerque, NM 505-247-4041 x121 http://www.nanocool.com/
Operations Supervisor
My responsibilities as Operation Supervisor included supervising and supporting the maintenance and
production departments and acting as the safety officer. I created work orders and printed labels and
packing slips as needed in support of pack out. I wrote the safety manual, edited various obsolete
procedures to reflect the current operations. I filled in for both production supervisors and primary
maintenance personnel on Fridays, as they worked from Monday thru Thursday only. I performed
preventive maintenance tasks weekly/monthly, and changed over manufacturing equipment to run different
products. I performed repairs to machines and equipment to keep production moving. The production
personnel spoke Spanish, and being bi-lingual, I was the primary interface between them and other support
personnel, such as the Quality Department. This job ended after the first quarter of 2015.
BACKERWORKS MANUFACTURING, LLC August 2013 to January 2015
5809 Jefferson St. NE, Albuquerque, NM 505-342-2943 http://www.backerworks.com/
Quality Manager
My responsibilities included managing the quality management system and implementing compliance to the
AS9100, Revision C standard. I wrote quality manuals, procedures and work instructions, responded to, as
well as issued nonconformance and corrective action reports. I reviewed purchase order contracts and
quotations, and confirmed the accuracy and receipt of purchased hardware items for complex assembly
projects, and reviewed customer prints for omissions and inaccuracies. I managed the calibration system,
perform calibrations, and oversaw quality inspection personnel in the coordination of inspection
requirements for large projects. Part of my duties also included rewriting the Employee Manual, making
sure the company was in compliance with state, federal and local employment laws, and assuring the
application of customer specific work standards throughout the organization. I also tracked and coordinated
the internal and outside processing of components belonging to complex assemblies with critical delivery
requirements. I left Backerworks to work for NanoCool, which offered increased earnings potential.
CONTINENTAL MACHINING COMPANY, April 2011 – August 2013
6824 Washington NE, Albuquerque, NM 505-345-2484 http://continentalmachiningcompany.com/
Quality Inspector
Programmed PC-DMIS and D-Soft software in conjunction with Zeiss and Browne & Sharp CMMs.
Measured and documented a wide variety of machined and fabricated parts and assemblies for use in the
aerospace and defense industries. Generated dimensional reports, prepared FAI reports, and assisted
customer representatives with on-site inspections. Performed instrument calibrations, maintained the
calibration records and manually measured and inspected products using various instruments and
techniques. Assisted with and conducted 5-Why and root cause analysis in resolving non-compliance
issues.
I was laid off along with several others when a Raytheon contract ended, resulting in lost production.

3. THOMPSON MACHINE, TOOL and DIE GROUP, Inc. Albuquerque, NM July 2009 – April 2011
8400 Washington Pl. NE, Albuquerque, NM 505-823-1453 http://thompsonmachineinc.com/
Quality Assurance Product Specialist
Sole quality inspector for the company; performed all internal quality functions. Rewrote the quality
manuals and directives, updated the quality systems and documentation for ISO 9001 compliance and
recertification, and maintained quality system for peak performance. Measured and inspected machined
parts and metal stampings using Zeiss CMM in conjunction with PC-DMIS software, and various other
inspection instruments. Calibrated all internally maintained instruments and maintained calibration database.
Responded to, and followed up on non-corrective action requests. Made changes to the layout of machines
and equipment to enhance flow and function of the materials through product realization. Modified tooling
designs to achieve consistent results in meeting product specifications. I resigned from Thompson after
being offered a job at Continental; Thompson ran out of work, and I was concerned about being laid off.
SMALL PARTS, Inc., USA and México March 1985- February 2009
600 Humphrey St., Logansport, IN 574-653-6323 http://www.smallpartsinc.com/
Small Parts de México, Avenida Antonio J. Bermudez #650, Cd. Juárez, Chihuahua, México
Project Manager / Tooling and Technology Supervisor / Liaison to Engineering 2007-2009
Small Parts de México, Avenida Antonio J. Bermudez #650, Cd. Juárez, Chihuahua, México
Attended staff and MRB meetings, participated in root cause analysis, new process implementation
procedures and follow up.
Visited US and Mexican manufacturing customers and managed competitive tooling transfer projects from
receipt of tooling to first part approval, and supporting documentation.
Resolved critical tooling issues and developed new tooling and trained and supervised technical teams to
perform progressive stamping die analysis and adjustments to consistently produce precise critical
dimensional requirements.
Trained maintenance personnel to inspect, maintain and adjust presses and equipment.
Drew plant layout in AutoCAD and reorganized equipment to enhance continuous flow.
Designed plant equipment and plant improvements, mechanisms and processes to enhance efficiency and
reduce costs.
Wrote documentation for, and performed supplier audits.
Established relationships with customers that allowed for the analysis of tooling structures and provided for
continuous process enhancement efforts using root cause analysis and solution testing methods.
I was laid off along with 80% of the SPI workforce during the economic situation in 2009.
Buyer, Raw Materials 2007
Small Parts de México, Avenida Antonio J. Bermudez #650, Cd. Juárez, Chihuahua, México
Handled procurement for metal coils and coordinated the supply levels with demand for metal stampings.
Continuously scouted for cost containment opportunities and minimized excess inventory.
After identifying and addressing inefficiencies in Purchasing, I was asked to assist in Project Management.
• Secured customer agreements to clear out $640,000 worth of obsolete supplies.
• Trimmed excess stocks and accelerated supply chain efficiency.
• Implemented preplanning strategies to assure “just in time” deliveries.

4. Tooling & Technology Supervisor 2004-2007
Small Parts de México, Avenida Antonio J. Bermudez #650, Cd. Juárez, Chihuahua, México
I studied Spanish at Berlitz Career Services in Juárez.
Diagnosed and resolved problem tool issues specific to the Small Parts Inc. Juarez Division. Trained and
supervised Tooling and Technology Team to make components and build new dies, gages and fixtures.
Supervised Die Repair personnel in adjusting and maintaining production tooling to minimize downtime
and lock in precision dimensional requirements. Reverse-engineered customer supplied components and
improved designs to enhance functionality and longevity. I was asked to address issues in Purchasing
• Transformed an underperforming tool into the most profitable producer in the Juarez plant.
• Created production visibility and logistical planning capabilities through creation and
implementation of a component management system.
• Set up and managed the Tooling & Technology Dept. to design and fabricate new tooling and
modifications, and highlight company expertise to customers.
Class A Tool & Die 2003-2005
Small Parts, Inc., 600 Humphrey St., Logansport, IN 574-653-6323
Built and serviced progressive dies, multi-slide tooling, die components, gages and fixtures.
Developed new tooling on try-out presses to bring parts within print specifications to meet PPAP
requirements.
Diagnosed tooling issues, designed (AutoCAD) tooling and equipment improvements. Traveled to other SPI
divisions to resolve tooling issues they were unable to correct internally.
Proficient with tooling, progressives dies, machinist equipment, sensors and die protection. ISO, QS, TS,
and SPC.
Selected for a permanent position in Juarez based on problem solving ability and expertise.
Project Engineer / Engineering Project Manager 2000 - 2003
Small Parts, Inc., 600 Humphrey St., Logansport, IN 574-653-6323
Managed purchase orders through the quotation, development, production and delivery process
for key customers such as Ford, Asmo, Toyota, Tyco, Ambrake, Visteon, Delphi, Leer, Honeywell, Black &
Decker, Square-D, White-Rodgers and many others in the automotive and appliance manufacturing sectors.
Procured prototypes and secured quality documentation for customer assembly development.
Provided daily updates to customers, suppliers and corporate managers. Delivered top quality results
through customer requirement analysis, supplier management, advanced process quality procedure
evaluations, and engineering assessments.
Attended staff and MRB meetings, visited customer facilities and participated in resolving non-
conformances, efficiently and permanently using 5-why, Fishbone and other techniques as best suited to
particular issues.
Directed pre-production quality planning meetings (PPQP) which brought in personnel from different
aspects connected to realization of final product, and drew on past experience in order to anticipate issues
having the potential to affect the project development process.
Directed engineering review meetings upon successful completion of final product (PPAP) submission to
determine what went well and what did not, how future projects can be improved on, and how potential
problems could be avoided. Returned to Tooling due to family issues that required my direct attention.

5. Process Engineer 1998-2000
Small Parts, Inc., 600 Humphrey St., Logansport, IN 574-653-6323
Worked under senior quoting managers and learned the quotation process.
I then had an IS employee assigned to me, and was tasked with redesigning the quotation process to be all-
electronic, in order to eliminate missed quotation due dates. The new quoting system tracked and located all
quotes, displaying the stage of development and costs-to-date, plus countdown to delivery date., and applied
an appropriate mark-up and stored a percentage of the profit to be applied to equipment replacement.
Tooling apprenticeship at Small Parts Inc.
1995 to 1997, Class B from 1997 to 2000

6. LANGUAGE
English / Spanish as a second language
EDUCATION & CREDENTIALS
Ivy-Tech State University, Logansport & Kokomo, Indiana
Associate of Applied Science in Industrial Technology, Machine Tool Technology
Technical Certificate for Industrial Tool Technology Honors Graduate
Purdue University IUPUI Campus, Kokomo, Indiana
Mechanical Engineering Coursework - two years Dean’s List and Semester Honors
Berlítz Career Services, Juárez Campus, Juárez, Chihuahua, México
Español de Negocio – Business Spanish – complete coursework, beginner through advanced level
Lived and worked in Cd. Juárez, Chihuahua, México for 5 years, complete immersion in Spanish.
TECHNICAL SKILLS
AutoCAD, Microsoft Office, Microsoft Project, Access, Syteline 5&7, MRP, Corel WordPerfect,
PC-DMIS and D-Soft
ORGANIZATIONS
Santa Fe County Fire Department - Edgewood Volunteer Fire District
Fire Lieutenant – Firefighter 1/ Nationally Registered EMT-B, Licensed in NM

7. REFERENCES:
Tim Solinski
Santa Fe County – Edgewood Fire District - Chief
tsolinski@msn.com
505-991-6164
Dave Denison
Continental Machining Company - President / Owner
505-345-2483
Jason Romero
Continental Machining Company – Quality Assurance Manager
cmcquality@swcp.com
505-345-2483
Mike Winings
Small Parts Inc. / Materials Processing Inc. - Corporate - Vice President of Human Resources
mikwin@mpicorp.com
574-739-6234
Geraldo (Gerry) Vázquez
Small Parts Inc. – Juárez, MX Division - Plant Manager
gervaz@smallpartsinc.com
915-727-4705
Guillermo Tovar
Small Parts Inc. - Southwest - Regional Sales Manager
guitov@smallpartsinc.com
915-534-8117 ext 117
Clay Barnes
Small Parts Inc. / Materials Processing Inc. - Corporate - President and CEO
clabar@mpi.com clabar@smallpartsinc.com
574-753-6323