4. What is Organizational Culture?
What is Organizational climate ?
• A set of measurable properties of the perceived
work environment, directly or indirectly, created
by Individuals who live and work in this
environment and that influences the motivation and
behavior of these people.
• A system of meaning shared by the
organization's members
• Cultural values are collective beliefs,
assumptions, and feelings about what
things are good, normal, rational, valuable,
etc.
5. Why are climate and
culture
important?
The success of Human Services
organizations generally depends
on the relationships and
interactions between service
providers and service recipients.
These relationships are central to
the quality and outcome of
services.
6. Characteristics of Culture
Innovation and Risk Taking
Attention to Detail
Outcome Orientation
People Orientation
Team Orientation
Aggressiveness
Stability
7. Importance of Organizational
Culture
Talent-attractor
Talent-retainer
Engages people
Creates energy and momentum
Changes the view of "work"
Creates greater synergy
Makes everyone more successful
8. Factors of organizational culture:
Top Leadership Principles
Nature Of The Business.
Company Values, Policies and Work Ambiance
Clients and External Parties.
Recruitment and Selection.
9. HOW EMPLOYEES LEARN CULTURE
Culture is transmitted to
employees through:
Stories - provide
explanations
Rituals reinforce key values
Material Symbols - convey
importance
Language - identify and
segregate members
11. INFLUENCES
Organizational climate influences to a great extent the perform
ance of the employees because it has a major impact on motiva
tion and job satisfaction of individual employees. Organization
al climate determines the work environment in which the empl
oyee feels satisfied or dissatisfied
12. FACTORS OF ORGANISATIONAL
CLIMATE
Organisational Context
Organisational Structure
Leadership Process
Physical Environment
Organisational Values and Norms:
13. Elements of Climate
• Quality of Leadership
• Amount of Trust
• Communication, upward and downward
• Feeling of useful work
• Responsibility
• Fair rewards
• Reasonable job pressure
• Opportunity
• Reasonable controls, structure, and bureaucracy
• Employee involvement, participation.
14. Conclusion
Organizational climate and culture are important to social welf
are administration because they provide the critical links betwe
en organizational characteristics and service outcomes.
“Never doubt that a small group of capable and committed
people can ever change the world, infact it is the only
thing that ever did”