End-to-End M2M, Fifth Edition

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End-to-End M2M, Fifth Edition
Published on November 2011

Report Summary

Overview:

Machine-to-machine (M2M) communications is an emerging technology and industry sub-segment poised to change the way that
business is conducted, impacting everything from traditional telephony and IT operations to ERP, SCM, public safety, homeland
security, and more.

Written by industry experts who have actually designed, implemented and operated M2M applications, End-to-End M2M Fifth Edition
provides invaluable information for anyone seeking to better understand the technology, applications, business and regulatory issues.
This research distinguishes itself from other publications on this topic by providing the reader with an understanding of M2M, the
technologies involved in M2M, reasons to use M2M, key M2M applications, challenges in deploying M2M, and more.

Core Publication Topics

M2M 101: The basics of M2M
M2M Technology: Machine communications, wireless data communications, technology strategy, and back-end processing support
M2M Business Dynamics: How to generate revenue and profits with M2M, ROI modeling, business case modeling, and more
M2M Politics and Regulation: Privacy issues, regulatory issues, challenges to implement
M2M Applications and Case Studies: Learn from what has already been done with expert analysis from the author

Audience:

· Those involved in the M2M industry will find the business modeling, case studies, and expert analysis to be an extremely
valuable as tool in considering business expansion, M2M applications, and new projects
· Those new to the M2M industry will find this entire publication an invaluable resource and significant opportunity for cost
savings versus the effort and pain of simply learning by trial and error
· This is a must-have resource for anyone engaged in business or technology planning and engineering involving M2M
· Investors, analysts, and consultants in the M2M industry will find that this report provides all they need to know about M2M
· Industry segments that will benefit most from this report are suppliers and service providers of wireless (including cellular and
unlicensed spectrum), telemetry and telematics, enterprise users and beneficiaries of improved business process communications in
areas such as SCM and ERP, and government, public safety, and homeland security personnel

Keywords:

M2M, Machine to Machine, Machine to Machine Communications, M2M Communications, Embedded Systems, RFID, Automatic
Discovery, SCADA, Supervisory Control and Data Acquisition, Telemetry, Telematics, M2M Case Studies

Companies in Report:

· Aeris.net

End-to-End M2M, Fifth Edition (From Slideshare) Page 1/15


· Aether Wire
· AIRDESK
· Alien Technology
· Ambient Devices
· Augusta Systems
· Axeda
· Centerpoint Energy
· Cimetrics
· Comverge/6D
· controlGen
· Crossbow Technology
· Datasweep
· Dust
· Echelon
· eDevice
· Ember Corporation
· emWare
· Espial
· Industrial Objects
· Isochron
· Itron
· Jasper Wireless
· KORE Telematics
· Lantronix
· MeshNetworks
· Millennial Net
· NetSilicon
· nPhase
· Numerex
· Oceana Sensor
· Opto 22
· Questra
· Sensoria
· SensorLogic
· Sierra Wireless
· Skybility
· SmartSignal
· SmartSynch
· Tekelec
· Telemetric
· Tridium
· Wireless Innovation
· XcelleNet
· Xsilogy
· Zetron



Table of Content

Table of Contents:

M2M 101: Definition and History. 15
M2M Building Blocks. 16
M2M Evolution. 17
The major components of M2M... 18
Wireless M2M Devices. 19
Wireless Transport of M2M Data to and from the Monitoring Facility. 19
The Back-end Operations and Support Infrastructure. 20
M2M Solution Building Blocks: a More In-Depth View.. 21
The Machine The Customer Intends To Monitor And Control21
The In-Field Hardware Device Created By The Hardware Vendor21
Wireless Network. 21
The Back-End Server22
The Internet22
The Customer Facility For Monitoring And Controlling The Machines. 22
Part Two: M2M Technology. 23
The Field-Deployed Hardware And Firmware Technology. 23
Analog to Digital Converter, Digital to Analog Converter (ADC / DAC)24
Memory. 25
Input / Output (I/O)25
Power Module. 25
Processor and Clock. 25
Wireless Service Technology and Protocols. 27
GSM- (Global System Mobile)27
CDMA (Code Division Multiple Access)28
WiMAX.. 28
The Technologies. 29
GPRS (General Purpose Radio Service)30
1xRTT or CDMA2000. 30
High-Level Features Of 3G Wireless. 30
Immediacy. 30
Packet Switched- Internet Protocol (IP) Compatibility. 31
Spectrum Efficiency. 31
CDPD (Cellular Digital Packet Data Protocol)31
Control Channel - SMS, Analog Control Channel.32
SMS-The Short Message Service. 32
The Advantages of SMS. 33
Wireless Technology Recommendation for M2M... 34
GSM-SMS. 34
CDMA-1xRTT. 35
WiFi35



WiMAX.. 35
ZigBee. 36
6LoWPAN.. 36
Latest and upcoming Technologies for Telecom in the M2M Domain. 38
Picocell38
Femtocell38
MicroCells. 39
Technology in use. 41
Prototype of Zeppelin Based Communication Backbone. 42
Overview.. 45
Product Analysis. 47
3G.. 48
4G.. 50
LTE.. 52
RFID in a Nutshell54
Embedded Systems. 56
Real-Time Embedded Systems. 59
Networked Embedded Systems. 60
Power Aware Computing. 62
Security in Embedded Systems. 63
System-on-Chip Design. 63
Testing of Embedded Core-Based Integrated Circuits. 65
Embedded Applications. 66
Automotive Networks. 66
Industrial Automation. 67
Intelligent Sensors. 67
Technology Strategy. 69
Hardware Budget69
Scope of Deployment-Domestic or International69
Ease of Creating The Application. 69
Wireless Service Options. 69
Wireless Access Costs. 70
Further Technology Considerations. 70
IP Addresses: Static, Dynamic and Persistent70
Back-end Server Technology. 71
Gateway to Wireless Carrier or Service Provider. 72
3G-GPRS, 1xRTT Packet72
Delivery of SMS to the Internet72
Server That Processes Inbound And Outbound M2M Messages. 74
Adds A Layer Of Security. 74
Provides Billing Services. 74
Enables Customer Care. 74
Logs and Manages Traffic. 75
Interprets inbound and outbound M2M messages.75
Latest Developments & Market Segment76
Cloud. 76
SAAS (Software as a service)77
M2M Market Segments. 78



M2M in Automation. 81
M2M in Telecommunication. 83
M2M in Energy and Smart Metering System.. 84
M2M in Healthcare. 85
M2M in Transport & Tracking. 86
M2M in Public Safety. 88
PART - Two -B- RFID.. 91
Automatic Identi'cation Systems. 92
Barcode systems. 92
Optical character recognition. 92
Biometric procedures. 93
Fingerprinting procedures (dactyloscopy)93
Smart cards. 93
Memory cards. 94
Microprocessor cards. 94
RFID systems. 95
Components of an RFID System.. 97
Types of RFID Systems. 97
Types of Tags. 97
Passive Tags. 98
Semi Passive RFID Tags. 98
Active RFID Tags. 98
Active Tags with Sensors/GPS. 98
Difference between Active and Passive RFID.. 99
Application Field. 99
Comparison between RFID and the different available tracking techniques.101
Part 3: M2M Business Dynamics. 102
Why M2M is taking place-what happened. 102
M2M Opportunities: Services Companies Can Offer. 102
Hardware Services. 103
Wireless Devices. 104
Custom Interfaces. 104
Standards Approval104
Manufacturing. 104
Support104
Wireless Services. 105
Software and Back-End Services. 107
Revenue Models. 108
Recurring Revenue Flow.. 112
Business and Technology Strategies. 114
Choosing a Wireless Service Provider. 114
SIM Cards. 114
Activations. 114
Cost per SMS / Data Block. 115
SMS / Data Retry Scheme. 115
SMS Delivery Receipt115
Store and Forward. 116
Roaming. 116



SLAs. 116
SMS with GPRS and 3G.. 116
Billing Services. 116
Assessing A Wireless Services Provider's Capability. 117
Wireless Service Level Agreement: Key Criteria. 119
Return on Investment (ROI)122
Reducing Costs By Replacing Existing Processes And Procedures. 122
Increasing Efficiency Of An Operation. 122
Using M2M To Remain Competitive. 122
Billing Business and System Considerations. 123
Wireless Carrier123
Wireless Aggregator and VAR.. 124
Wireless Services Reseller124
Itemized Billing. 124
Recommended Billing Service Features. 126
Accept Raw Input Data From Wireless Carrier For Any Data Technology. 127
Create Single/ Multiple Invoices Based On User-Defined Rates. 127
Add And Modify New And Existing Rate Plans. 127
Add And Modify New And Existing Revenue Sharing Schemes. 127
Create User-Defined Statistical Information Requests. 128
Calculate Overages And Carry Over Amounts Of Data. 128
Invoice For Local Taxes, FCC And Other Federal / State Fees. 128
Indicate Roaming Instances And Invoice As Appropriate. 129
Part Four: M2M Politics, Privacy and Regulatory.130
M2M Regulatory issues. 130
Approvals. 130
GSM Conformance Testing. 131
PCS Type Certification Review Board (PTCRB)131
M2M And Telematics: Political And Privacy Issues. 132
M2M: Asset Tracking Using RFID Tags In Retail Stores. 132
Telematics: Vehicle Tracking And Navigational Assistance. 133
Latest Advances in M2M Segment135
Smart Metering. 135
Worldwide Implementation Status. 135
United Kingdom.. 135
United States. 137
Mobile Banking & Secured ATM... 138
From remote banking to Virtual Branch. 138
m-payments. 139
m-Banking scenarios. 139
ATM Banking & NFC.. 139
M-banking via USSD/SMS. 140
m-remittances. 140
m-Payments. 141
m-banking Anti fraud products. 141
Part 5: M2M Applications and Case Studies.143
M2M Applications. 143
Utility Company Applications. 143



AMR Business Dynamics. 144
AMR Benefits. 144
General Measurement And Detection Applications. 145
Heating Venting, Air Conditioning (HVAC)145
Alarm, Presence and Intrusion Detection. 146
Environment146
Vending and Copier Machine Monitoring. 146
Vending Machine Business Dynamics. 146
Office Copiers. 147
Radio Masts and Towers. 148
Railroad Level Crossing. 148
Parking and Traffic Control148
Asset and Inventory Tracking / Management149
Vehicle and Fleet Management149
Homeland Security. 150
Medical and Healthcare. 151
Part 5a: M2M The Next Level.152
Importance of M2M... 152
M2M Employer Value Chain Analysis. 153
M2M Needs From Employers Perspective. 153
Part 5b: M2M Technological Advances.159
M2M Sensors. 159
M2M Sensors: challenges. 160
M2M Sensor Requirement162
M2M Sensor Networks. 163
M2M Sensor Specifications. 164
Latest Developments in Home Networking. 165
Home Security using Sensor Networks. 166
Home Entertainment Systems. 167
Concepts. 168
Existing Standards. 168
Limitations. 169
Evaluations. 169
Comparison. 172
Part 5c: M2M Communication Protocols.173
M2M Standards for RFID.. 176
M2M Case Studies. 182
Hypothetical Case Study. 182
Integrating an M2M solution to a Field Service Repair Company. 182
Enterprise Profile (FBS, Inc.)182
Areas Of Inefficiency For FBS. 183
Recommended Wireless IM (M2M) Solution Components. 183
Post M2M Integration Work Flow.. 183
Wireless Instant Messaging Solution Costs. 186
Gross Profit Analysis. 187
Return on Investment Analysis. 187
Case Study on Jasper Wireless: M2M Services and Application. 190
About the company. 190



Global SIM... 190
Service Management Tool: Jasper Control Center191
Professional Design and Certification. 191
Customers. 192
Latest Developments. 192
Case Study: Amersam Car Park Management194
Application Requirements. 194
Amersam: The Car Park Management Company. 194
Individual Monitoring of Every Parking Space. 195
Monitoring and Control of Other Facility Systems. 195
Author's Note. 197
Case Study: BioLab. 198
The Challenge. 198
The Solution. 198
The Results. 199
Author's Note. 200
Case Study: Brookstone Equipment Co.200
The Challenge. 200
The Solution. 201
Author's Note. 203
Case Study: ADT - Monitoring Parolees. 204
The Challenge. 204
The Solution. 204
Some Key Benefits Of This Solution. 205
Author's Note. 205
Case Study: Mobile Cardiac Telemetry. 206
CardioNet206
The Challenge. 206
The Solution. 207
Author's Note. 207
Case Study Kansas City Power & Light208
The Challenge. 208
The Solution. 208
FleetBoss Telematics Case Studies. 211
B&A Distributing, Inc., Beverage Distribution. 211
The Challenge. 211
The Solution. 211
Benefits. 211
Maverick Materials-Building Materials Supply. 211
Challenge. 211
The Solution. 211
Benefits. 211
Bayer AG-Inventory Management - ATplan Case Study. 212
The Challenge. 212
The Solution. 213
Benefits. 214
American Red Cross Case Study - Numerex. 215
The Challenge. 215



The Solution. 215
Benefits. 216
Ballarat Health Services - Opto 22 - Australia - Case Study. 217
The Challenge. 217
The Solution. 218
Benefits. 219
AIRS - Advanced Incident Response System - Cisco Case Study. 220
The Challenge. 220
The Solution. 220
Benefits. 221
Tridum - ABB Zurich - Case Study. 222
The Challenge. 222
The Solution. 222
Benefits. 223
Cole Plumbing. 224
Challenge. 224
The Solution. 224
Benefits. 224
Springer Equipment Forklift Sales, Parts, Service, Rentals, Leasing. 224
Challenge. 224
The Solution. 224
Benefits. 224
Provider Profiles. 224
AIRDESK.. 224
Airalliance' Partner Network. 225
Activation. 226
Technology. 226
Professional Services & Support226
FleetBoss. 227
Software, Firmware, Hardware Development227
nPhase. 228
Wireless Gateway Services. 228
M2M Developer Program.. 228
Direct, Wireless Service Providers. 228
Telemetrix. 228
Case Study on U.S. Naval Air Systems Command. 229
Location - Naval Air Systems Command, U.S.229
Project - A Distributed, Intelligent Network of Unmanned Systems.229
Company - Augusta Systems, Inc. 229
The Challenge. 229
The Solution. 229
Benefits. 230
Case Study on United States Navy. 231
Location - U.S. Navy Regional Supply Office in Norfolk, Va. 231
Project - Aviation Spare Parts Tracking.231
Company - Intermec RFID.. 231
The Challenge. 231
The Solution. 231



Benefits. 232
Case Study on St. Olavs Hospital, Norway. 233
Location - St. Olavs Hospital in Trondheim, Norway. 233
Project - Using RFID for Garments and Laundry. 233
Company - Texi AS. 233
The Challenge. 233
The Solution. 233
Benefits. 235
Case Study on Heinz. 236
Location - Heinz, U.S.236
Project - Inventory Tracking.236
Company - IBM... 236
The Challenge. 236
The Solution. 236
Benefits. 237
Case Study on U.S. Army: Land Warrior. 238
Location - U.S. 4th Stryker Brigade Combat Team, Fort Lewis. 238
Project - Codename Land Warrior. 238
Company - N.A. (U.S. Defence Research and Development)238
The Challenge. 238
The Solution. 238
Benefits. 239
Case Study on Automated Meter Reading System (China Gas)240
Location - China, Asia. 240
Project - Automated Meter Reading System.. 240
Company - Wavenis Technology, Coronis and HowDeep Technology. 240
The Challenge. 240
The Solution. 240
Benefits. 241
Case Study on GPS based Fleet and Asset Tracking. 242
Location - Toronto, Canada and Johannesburg. 242
Project - GPS based Tracking. 242
Company - Geotab. 242
The Challenge. 242
The Solution. 242
Benefits. 243
RTLS adoption in Memorial Hospital Miramar. 244
Overview.. 244
Details. 244
Working Principle. 245
Improvements. 246
Advantages. 247
Implementation. 248
Automation in Hospital Process - Brazil249
Overview.. 249
Details. 249
Patient Care System - Pantai Hospital Malaysia. 252
Overview.. 252



Details. 252
Environment Sensing and Tracking. 253
The Development Methodology. 254
Advantages. 255
Targets. 256
The Future Step. 257
Tracking and Monitoring Application - Foster School of Medicine. 258
Overview.. 258
Details. 258
Working Principle. 261
Patient Tracking System - Disney Family Cancer Center. 264
Overview.. 264
Details. 264
Achieving the reality. 265
Focus. 267
Equipment Monitoring and Utility Management - Mission Hospital268
Overview.. 268
Details. 268
Palette Tracking in Japan. 271
Solution Provider271
Briefs. 271
Part Six: M2M Requirement, Roles and Market Analysis.275
M2M - Domain Analysis. 280
Company Analysis. 280
Tekelec. 280
Numerex. 281
KORE Telematics. 283
Sierra Wireless. 284
Jasper Wireless. 286
Product Comparison Matrix. 287
List of M2M Companies. 287
Future Analysis on M2M Segments. 289
M2M on Cellular Network. 290
M2M Analysis - Application Perspective. 290
Future Technology Path. 291
Part Six- a - Future Applications and Prototypes. 294
Prototypes. 298
Asset and warehouse management299
Automotive. 300
Building monitoring and control300
Environmental monitoring. 300
Health care. 301
Military battlefield awareness. 301
Security and surveillance. 302
Future Research. 302
Secure systems. 302
Embedded Operating Systems. 303
Groups Management303



Lightweight Signal Processing. 303
High-Data-Rate Sensors. 304
Applications. 305
Asset and warehouse management306
Automotive. 306
Building monitoring and control307
Environmental monitoring. 307
Health care. 307
Military battlefield awareness. 308
Security and surveillance. 308
Secure systems. 309
Embedded Operating Systems. 309
Groups Management310
Lightweight Signal Processing. 310
High-Data-Rate Sensors. 310
Signum, Inc.Error! Bookmark not defined.

Figures

Figure 1. The Three Essential Segments of a M2M Solution.17
Figure 2. A More Detailed Look at a GSM, M2M Solution.21
Figure 3. Using M2M To Monitor Water Level.24
Figure 4. Typical Processor Architecture.26
Figure 5. A More Compact, All-In-One Device Incorporating All Building Blocks.26
Figure 7. The Various Wireless WAN Technologies, Protocols & Bearers for M2M... 29
Figure 8. Typical M2M server integration to a 3G Network. 72
Figure 9. Configuration with an SMS Gateway and GSM network.73
Figure 10. Combined Back-End Servers, Processor And Monitoring Client.75
Figure 11. Range of Services M2M Service Providers Can Offer.103
Figure 12. Hardware Services Combined With Recurring-Fee Wireless Services.107
Figure 13. Software Services Combined With Recurring-Fee Wireless Services.108
Figure 14. Primary Revenue Source Opportunities Through Wireless Services.112
Figure 15. Primary Revenue Sources For Hardware Sales, Development And Support.112
Figure 16. Primary Revenue Sources for Back-End Server Development, Support.113
Figure 17 Example SLA Content for Wireless Providers and M2M Customers.120
Figure 18. Itemized Billing Information Flow.126
Figure 19. M2M and IM-Enabled Operations of FBS, Inc.185
Figure 20. Message Flow Between Various Solution Components.186

Tables

Table 1. Technology Comparison Between Telemetry and Modern M2M.16
Table 2 - Zeppelin Based Communication Backbone. 43
Table 5 - Cost Analysis. 46
Table 2. Wireless Revenue Projections For A 1000 Unit Account Over Five Years.111
Table 3. Typical Wireless Service Provider Performance Metrics.119
Table 4. Capital Expenditure, Fees for Solution Implementation.187



Table 5. Gross Profit Calculation.187
Table 6. ROI Analysis With Break-Even Reached After 18 Weeks.188

Graphs

Graph 1. Company Analysis
Graph 2.Technology focus
Graph 3. Application Focus
Graph 4. Important Factors and Current Trends
Graph 5. Predictions of Flourishing Segments


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