CONCIEL provides management consulting and technology services including infrastructure solutions, IT consulting, data center consulting, network consulting, cloud consulting, quality systems consulting, and business process management consulting. It offers software products such as an ERP system, a CMMS, an EDMS, and an RBI software for risk-based inspection and integrity assessment of assets. CONCIEL works with clients in various industries to develop customized solutions that meet their unique needs and help optimize their technology investments and business processes.

4. Key Notes
Infrastructure Products
Software Products
Clients

5.  With a unique combination of management consultants and Technology Professionals in
one Firm, CONCIEL helps organizations achieve operational excellence and optimize
technology investments by developing and deploying solutions centered on industry best
practices. By analyzing the organization and by implementing customized management
solutions, CONCIEL helps organizations achieve operational excellence, improve customer
satisfaction, build up employee commitment and competence, strengthen organizational
structures, and optimize technology investments through the development and
Management Consultants and Technology ProfessionalsOverview
 At CONCIEL, we believe that our success is built on delivering fundamental and tangible
results in all of our competence areas, not quick fixes . We measure our success by that of
our clients, looking beyond short-term results to the creation of long term value.
As your partner, we are committed to your successVision
 We are committed to maintaining the highest level of international standards, quality
control and information security. We bring innovative technologies and ideas to our clients
in helping them to improve their profitability by Increasing revenue and reducing cost in
various possible ways.
Provide solutions with innovative technologyMission
 Within every industry, each company is unique. we visualize how your company works, on
all aspects and dimensions, and we define together goals and expectations. We work with
our clients to develop solutions that are tailored to their unique needs, resources and
characteristics. Even when using off-the-shelf packages, we customize it to suite your
business requirements making it a unique solution
Tailor Made solutionsCreativity
Overview

6.  CONCIEL provide data center and computer room
consulting services and turnkey solutions.
 We offer a broad range of project expertise. We
specialize in planning, designing, engineering,
constructing, monitoring and maintaining data
centers, computer rooms and server rooms that
integrate 'best-of-breed' critical infrastructure technologies. The result is an always available,
scalable, redundant, fault-tolerant, manageable, and maintainable data center environment.
Technology
DataCenter Data CenterTechnology
 CONCIEL provide full-service data
center consulting, engineering,
and designing experts specializing
in the following disciplines:
We provide innovative infrastructure solutions including:

7. Technology
ITInfrastructure IT InfrastructureTechnology
CONCIEL services enable a business to quickly take control of its IT costs, enhance its
system security, improve its ability to support its business and operating strategy,
and self-fund longer-term, IT-enabled improvements that drive additional value and
high performance. We provide a comprehensive road map that enables organizations to create an ag-
ile infrastructure via multiple streams of parallel work. We also provide outsourcing services to
help you manage your infrastructure. Our services help organizations ensure the core business-critical
applications and IT infrastructure is available 24x7 by having the right expertise, large talent pool
access. Our consulting and managed services deliver the resources and capabilities
required to assess, design, build and manage an agile, flexible IT environment. You’ll work with one
dedicated team from strategy and assessment through design, implementation, management and
optimization to reach a true end-to-end solution.
Infrastructure Outsourcing Services
provide ongoing mgmt. of a client’s infrastructure capabilities or functions.
We provide either Capacity Services or Managed Services in which we
take complete responsibility to manage the end-to-end function of one or
more of our infrastructure outsourcing services. Clients benefit from a
measurably more cost-effective, secure and responsive infrastructure
that scales and adapts to their business needs.
Outsourcing
We provide strategic support in defining IT budget, IT policy and IT
vision in order to implement best IT practices for day-to-day operations and ensure smooth running of
IT services while streamlining the existing and upcoming IT infrastructure for better uptime
IT Consulting
Our Network Technology Services enable clients to use their networks
in a secure and operationally efficient way to improve performance of their critical applications, re-
duce risks and support critical business needs by helping them create and implement an end-to-end
network strategy. Our professionals use their deep skills in network and network-related technologies
to help organizations reduce network complexity, implement wireless solutions, manage telecom
expenses and ultimately, reduce cost and improve network efficiency.
Network
We help clients map out and implement a data center solution that
employs market-leading technologies and processes, including managing processes and
applications as a business service, virtualizing all layers of the technology stack and
logically pooling data center resources, developing service-oriented infrastructures with automated
processes that trigger provisioning based on capacity and service-level objectives, and creating an
integrated operations framework that is proactive and predictive.
Data Center
Consultancy to migrate services on cloud computing including MS Ex-
change, SharePoint, Communication Server...Helping to achieve goal of lower cost and higher uptime
Cloud

8. Business process management (BPM) has been
referred to as a "holistic management" approach
to aligning an organization's business processes
with the wants and needs of clients. It promotes
business effectiveness and efficiency while striving for innovation,
flexibility, and integration with technology. Our approach, translates
strategy into execution, using process as the critical link to help
organizations realize immediate and measurable results. We develop process-based governance and
assets enabling the right focus, helping decide where to innovate and what not to change. We then
drive this to execution—aligning technologies, mobilizing people through change management and
making rapid adjustments to both. While many companies provide assistance with specific elements
of BPM, CONCIEL’s unique combination of skills, approaches, assets and tools generates value quickly,
delivers measurable results and creates durable BPM solutions
CONSULTING
BusinessProcessManagement BPMCONSULTING
CONCIEL offers a full range of BPM offerings across consulting, technology, and outsourcing that
deliver value quickly, provide measurable results, and have long lasting value.
Our BPM consulting solutions consist of BPM Lifecycle Management,
Process Improvement, Change Management, and Operating Model Strategy.
Consulting
Within our Technology Practice, we offer BPM Automation, BPM
Architecture, and Enhanced ERP Implementation.
Technology
Our BPM outsourcing solutions consist of Process Repository
Management, Applications Management, Business Process Outsourcing.
Outsourcing

9. CONCIEL Quality Consulting delivers tangible
results in the shortest time, at the lowest cost to
help your company be better at who you are
and what you do.
The goal is not to just comply with the applicable ISO
standard(s) but to demystify the requirements in order to
add value to your organization through simplicity, in-
creased effectiveness, greater efficiency and less cost.
CONCIEL Quality Consulting focuses on results-oriented
lean quality consulting, efficient ISO quality audits, lean ISO
manuals and documentation and effective practical ISO
training.
CONSULTING
QualitySystems Quality SystemsCONSULTING
Advising
Implementing
Outsourcing
 Implementing a quality management system
 Changing the quality culture
 Implementing new methods such as failure mode effects analysis (FMEA), production part approval
process (PPAP), or statistical process control (SPC)
 Achieving quality certification ISO 9001
 Leading, project managing and facilitating implementation teams
 Writing manuals or procedural documents e.g. quality management system (QMS)
 Producing process definitions e.g. organizational redesign
 Producing detailed process maps
Another form of our services is by doing the work as an interim manager. For organization that has a
manpower issue or in may not have need of a full time manager or have difficulty finding the right
person in the time window required.
We transfer skills and competencies through
 Training courses or workshops
 Mentoring teams or individuals
 Provision of books, training materials and other media
Training

10. Products
ERP ERPSoftware Products
DIRIGO Business Suite, is custom devel-
oped using latest .Net technology
providing access via desktop application
and web clients offered On Premise or
SAAS Model
Easy to Use
If you use Microsoft Office, our user interface seems familiar.
New users find our software easy to understand, navigate
Power Workflow
Using workflow rules, our Business Suite streamlines and au-
tomates your operational processes, reducing errors and cre-
Custom Implementation
Before your solution is implemented, our expert team will
analyze and evaluate your operation to focus on ensuring
Planning
Our careful planning and analysis help us to understand you
and your business, so that we can build a strong, successful
Work Smoothly
Our system track and integrate multiple modules from cus-
tomers to suppliers passing through the internal processes
Customized Reports
Our reporting structure captures most of the industry’s best
practices KPI in addition to customized reports developed per
client

11. Products
ERP ERPSoftware Products
DIRIGO Business Suite, is custom devel-
oped using latest .Net technology
providing access via desktop application
and web clients offered On Premise or
SAAS Model
Modules

12. Software
CMMS CMMSSoftware Products
Describe basic structures, manage
maintenance orders and related spare
parts, schedules, teams, labor,
contracts and purchase orders…
Functions
 Work Order Management
 Preventive and Planning Management
 Inventory and Reordering Management
 Purchasing and stock management
 Invoice Management
 Multiple maintenance operators (Time management)
 Management of Maintenance batches
 Multiple Warehouse Management
 Maintenance Workflow
 Purchasing Workflow
 Financial Management of projects
 Decentralized purchasing request
 Order / Invoice matching
 Multi-lingual (English, Spanish, German, Italian)
 Reporting
Reports
All reports are generated on a selected time period and...
 Per job (mechanics, electrics...),
 Per equipment/assembly/sub-assembly,
 Per equipment category or technical unit,
 Per cost center,
 Per location.
 Number of breakdowns,
 MTBF, MTTR...,
 Costs distribution between different types of
maintenance (corrective, preventive...),
 Costs distribution between manpower, spares and
sub-contractors,
 Average intervention cost.
 Financial report on maintenance costs :
 Direct Costs (manpower, spares and sub-contracts),
 Indirect Costs (breakdowns number and duration).

13. Software
EDMS EDMSSoftware Products
Overview
FileHold document management software system is easy to install,
and easy to use. The software licensing, implementation and support
packages are affordable for small to large organizations
At CONCIEL, we resell, install, customize and train users on
FileHold which is available in both desktop and web versions.
In addition, we have experience in the data collection and entry process
of the EDMS specially in the oil & gas sectors.
Use EDMS to optimize the security, integrity, and
accessibility of information, documents and data
liberated from the constraints of papers
Functions
 Powerful Features. FileHold is an “out-of-the-box” solution that comes pre-configured with user
roles and an intuitive, flexible, and friendly file structure that mimics your current physical file sys-
tem. The standard features. and optional modules satisfy even the most demanding document
storage and compliance requirements.
 Fast installation and start-up time. FileHold is fast and easy to install compared to "platform-based”
products that can require consultation and IT resources often measured in weeks and months.
FileHold automated installation techniques allow complete installation and initial user training in a
matter of hours.
 Affordable. FileHold ensures a fast return on investment. The price is kept low by providing feature
rich components that never need customizing.
 Integration Tools. Tight harmonization with Microsoft Office and Microsoft SharePoint provide a
familiar and intuitive interface. Integration with third party applications is completed in minutes
making FileHold the central point of truth in managing your Intellectual Property.
www.filehold.com

14. Software
RBI RBISoftware Products
Overview
Functions
 Inventory
 Lines
 Incoming/Outgoing/Tank/Drain/Fuel/etc.
 Headers/Manifolds/Flanges
 Valves/Risers/Pig Traps
 Vessels/Scrubbers/Exchangers/etc.
 Inspection
 TMLs/CMLs
 Areas of Concern
 Integrity Assess
 RBI
www.visualaimsoft.com
Visual AIM Risk Based Analysis
RBA software was built to manage
the risk and integrity of
physical assets associated with the energy
industry. Visual AIM offers more than risk
based analysis. The system optimizes the
mechanical integrity and reliability of any
group of assets using comprehensive Risk
Based Analysis (RBA), internal corrosion data
management and inspection data
management tools
Risk Based Inspection (RBI)
 API 571, 580, 581, etc.
 ASME B31.3/B31.4, VIII Div 1
 Corrosion Rates
 Failure Mechanisms
 Risk of Failure and Consequence of Failure
 Internal Corrosion
Integrity Assessment (Interactive Reports)
 Direct Examinations
 Re-assessment Intervals
 Metal Loss & Rules for Individual TMLs
Specific Asset Reports on Components
Leads to More Precise Budgeting
Records Performance Measures
 Mitigation (RBI to determine API 580 & 581 Recommendations
 Additional Monitoring if Required (Rules)
 Isometric Drawings & Database