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Company ProfileCompany Profile
SEETEKSEETEK
www.seetek.ch
About Seete
2
About
Seetek
SEETEK is a leading IT company
specialized in developing and
delivering cost effective turnkey
solutions and services for airport
operators and handlers.
In-depth knowledge of air
transport requirements and
development trends, in a constant
effort towards excellence, allow
SEETEK to offer itself as a highly
qualified and experienced
technological partner, supporting
its customer in all airport business
aspects - from consulting and
solution development to operating
IT infrastructures and business
processes - so that all air and
ground operations at the airport
can run safely and smoothly.
SEETEK provides
innovative and completely
integrated airport operational and
management solutions tailored
to the specific needs and the full
satisfaction of the customer, as to
reduce operating costs, streamline
airport ground operations, make
aircraft turnaround faster and
safer, lower congestion and
tighten security at airports.
ek About Seetek
3
SEETEKSEETEK
4
Our Mission - Our Vision
SEETEKSEETEK
Our
Objectives
• Coping with the challenges
and constant evolutions of the
market
• Offering our customers
comprehensive and highly
qualified services
• Consolidating a highly
skilled level of technical
and technological
competency
• Expand the current market
towards new geographic areas
5
Our
Mission
Our mission is to design,
develop and deliver IT products
and turnkey solutions – from
analysis to design, software and
hardware provision, systems
integration, installation and
commissioning, training,
consultancy, support and
maintenance – meeting the
requirements of our customer
airports in terms of reliability,
costeffectiveness, and quality
standards, in compliance with the
regulations of the
principal national and international
authorities such as – ICAO / IATA
/ EASA/ Eurocontrol / ENAV / Air
Traffic Control and Civil Aviation
Authorities.
n - Our Objectives Our
Vision
To become a leading technological
solutions provider that leads and
redefines trends in aviation
business while constantly growing
with worldwide startegical
partnerships.
6
Our Approach
SEETEKSEETEK
7
h - Our Approach
Our
Approach
The approach used by SEETEK
in, the development delivery
of the solutions provided within
its various areas of activity is
grounded on some fundamental
operating principles:
• Focus on the ethical values at the
basis of each relationship both
within the company and with third
parties
• Continuous updating of the
technical competencies throu-
gh research and development
programs
• Strategic partnership with
leading companies in the
aviation sector in order to set up
global and customized solutions
• Modularity and flexibility of
IT solutions provided aimed at
enhancing the return on the
investment for the customer
8
Our Product
SEETEKSEETEK
9
Our
Products
1/6
FLIGHT INFORMATION
MANAGEMENT SYSTEMS
SMART/SMP
Message Semantic Processor
automatically receiving,
decoding and distributing the
information contained in IATA
messages
from airlines and other airport
operators.
SMART/AODB
Airport Operational Database
centralised database providing
accurate and up-to-date
information about seasonal
schedules, short term and daily
schedules, real time flight
operational management, and
statistical data to the multiple
entities involved in the ground
handling process.
SMART/FIDS
Flight Information Display
System
providing provide real-time
updates of flight information to
all passengers and airport
operator staff.
Our
Products
2/6
DEPARTING FLIGHT
MANAGEMENT SYSTEMS
SMART/CUPPS
Common Use Passenger
Processing Systems
allowing different airlines to share
the same workstations and
peripherals for passenger check-in
and boarding, maximising efficient
use of airport resources.
SMART/Airport DCS
Departure Control System
local computerized departure
control system, managing
passenger check-in and boarding
operations, flight editing and
message generation.
SMART/CLF
Common Language Facility
providing a common user-friendly
graphical user interface (GUI) to
the DCS functionalities of different
airlines for checkin and boarding,
flight editing, aircraft weight and
balance and message generation.
ts - Our Products
Our Products - Our P
10
Our
Products
3/6
LOAD AND BALANCE
MANAGEMENT SYSTEMS
SMART/AHM560
Semi-Permanent Data
Management
reference database storing all
semipermanent data to be
managed for automated aircraft
load and balance in compliance
to IATAAHM 560 requirements.
SMART/Load&Balance
Aircraft Load and Balance
performing all weight and
balance calculations to produce
the required documentation for
aircraft loading staff and flight
crew in compliance to IATAAHM
590 regulations.
Our
Products
6/6
BILLING AND STATISTIC
MANAGEMENT SYSTEMS
SMART/STAT
Flight Statistics
for statistical and historical use of
all data stored in the airport
centralised database for all
incoming and outgoing flights.
SMART/BILL
Billing System
for automated invoicing of
airport charges and services
provided to
airlines and handling agents.
SMART/BI
Business Intelligence
for intelligent airport data analysis
and business
performance management.
11
Products
Our
Products
4/6
BAGGAGE
MANAGEMENT SYSTEMS
SMART/BIT
Baggage Information Translator
providing real-time information
about checked baggage to allow
enhanced handling and
management operations.
SMART/BRS
Baggage Reconciliation System
comprehensive baggage
reconciliation system to track each
single bag from checkin to loading
meeting all security requirements
and service quality needs.
Our
Products
5/6
AIRPORT RESOURCE
MANAGEMENT SYSTEMS
SMART/ARMS
Airport Resource Management
System
performing all operations needed
for staff planning, rostering,
allocation and real time
management, as well as planning,
assignment and monitoring of key
airport resources, including
check-in desks, boarding gates,
baggage belts and parking stands.
SMART/STAND
Stand Assignment System
allowing the management and
allocation of the aircraft parking
stands and the real-time
monitoring of the actual movement
of aircraft on the ground.
SEETEKSEETEK
12
Our Operating Context - Our Se
Our Operating Context
SLOT COORDINATION
AFTN MESSAGES
APRON MANAGEMENT
ATC
OPERATIONS
ADMINISTRATION
SCHEDULING
RESERVATION
PASSENGER CHECK-IN
DEPARTURE SYSTEM
BAGGAGE HANDLING
IATA MESSAGES
AIRLINES
FIDS / AODB
SHOPS & RESTAURANTS
CUSTOMS & IMMIGRATION
BILLING
LANDSIDE
OPERATIONS
FLIGHT DISPATCHING
STAND ALLOCATION
WEIGHT & BALANCE
RAMP HANDLING
GROUND SUPPORT
BAGGAGE RECONCILIATION
AIRSIDE
OPERATIONS
13
Our
Services
1/6
TURNKEY SOLUTIONS
The most distinctive element of
SEETEK is its capability of
developing and carrying out
customized turnkey solutions
specifically tailored on the actual
requirements of its customers.
This allows SEETEK to promptly
identify and atisfy its customers
and their business needs through
state of the art solutions.
Our
Services
3/6
DESIGN AND ENGINEERING
The design methodology and
detail engineering approach
adopted by SEETEK have
been developed according to
appropriate standards of
• availability
• reliability
• adequacy
• state-of-the-art systems
This ensures uninterrupted airport
operations and high-level service
quality maintaining a profitable
cost-benefit relation for our
customers.
Our
Services
2/6
CONSULTING
AND PROCEDURE
DEVELOPMENT
Our airport experts can offer our
customers all necessary support
to identify the most suitable
solutions for their needs.
The solutions proposed are
designed and developed in order
to respond to any specific request
related either to the operative
airport context or to regulations
requirements.
All necessary procedures are
finally defined and arranged to
meet expected quality standards,
service levels, and regulatory
rules.
Combining a deep know-how of
the airport sector with effective
service methodologies,
SEETEK can support its
customers in the management,
development and implementation
of complex operational strategies.
ervices
14
Our
Services
4/6
The skill and experience of its
project managers and
consultants in the different fields
of the airport sector allow
SEETEK to define detailed
project plans fully compliant
to the technical specifications
and the actual needs
of its customers.
The project management
methodology used by
SEETEK ensures the
achievement of fixed objectives
within due time.
Specific control instruments
applied to the entire project cycle
ensure:
• risk minimization
• results verification
• works in progress monitoring
• effective preventive and
corrective actions for any
critical situation or trouble.
IMPLEMENTATION AND START-UP OF INTEGRATED
SYSTEMS
Our Services -
15
Our
Services
5/6
TRAINING
The implementation of new IT
systems based on new operative
procedures requires a punctual
definition of customized training
courses addressed to the whole
airport staff.
Our training programs are
addressed to the different
airport operators involved in the
systems implementation and
consolidation process with
interventions aimed at
• transferring the technical and
operative knowledge required
for a proper use of the systems
• providing all necessary
instruments to solve any trouble
and critical situation
The specific support
addressed to the management
and train-the-trainer special
courses ensure an effective
application of the acquired
know-how and the continuous
updating of the airport staff.
Why Us • Independence from third party
manufacturers and suppliers
• Constant technological evolution
• Solid airport know-how
• Practical experience
• Development expertise
• Reliable and flexible solutions
• Costs reduction
• Return on investments
Our
Services
6/6
ASSISTANCE
AND MAINTENANCE
The highly skilled technical staff
of SEETEK ensures preventive
maintenance interventions
for both the installed hardware and
software, as well as a Help-Desk
service that can be customized
based on the needs of the
customer including:
• Remote phone assistance
• Incoming call management,
problem tracking, and solving
• Overall management issues
assigned
• Detailed reports of interventions
and solutions adopted
• Onsite support.
- Why Us
SEETEKSEETEK
Registered Office
Via Landriani, 2A – 6906 – Lugano – Switzerland
Tel. +41 215330216
Fax +41 919234123
www.seetek.ch

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Seetek company profile

  • 3. About Seetek SEETEK is a leading IT company specialized in developing and delivering cost effective turnkey solutions and services for airport operators and handlers. In-depth knowledge of air transport requirements and development trends, in a constant effort towards excellence, allow SEETEK to offer itself as a highly qualified and experienced technological partner, supporting its customer in all airport business aspects - from consulting and solution development to operating IT infrastructures and business processes - so that all air and ground operations at the airport can run safely and smoothly. SEETEK provides innovative and completely integrated airport operational and management solutions tailored to the specific needs and the full satisfaction of the customer, as to reduce operating costs, streamline airport ground operations, make aircraft turnaround faster and safer, lower congestion and tighten security at airports. ek About Seetek 3 SEETEKSEETEK
  • 4. 4 Our Mission - Our Vision SEETEKSEETEK
  • 5. Our Objectives • Coping with the challenges and constant evolutions of the market • Offering our customers comprehensive and highly qualified services • Consolidating a highly skilled level of technical and technological competency • Expand the current market towards new geographic areas 5 Our Mission Our mission is to design, develop and deliver IT products and turnkey solutions – from analysis to design, software and hardware provision, systems integration, installation and commissioning, training, consultancy, support and maintenance – meeting the requirements of our customer airports in terms of reliability, costeffectiveness, and quality standards, in compliance with the regulations of the principal national and international authorities such as – ICAO / IATA / EASA/ Eurocontrol / ENAV / Air Traffic Control and Civil Aviation Authorities. n - Our Objectives Our Vision To become a leading technological solutions provider that leads and redefines trends in aviation business while constantly growing with worldwide startegical partnerships.
  • 7. 7 h - Our Approach Our Approach The approach used by SEETEK in, the development delivery of the solutions provided within its various areas of activity is grounded on some fundamental operating principles: • Focus on the ethical values at the basis of each relationship both within the company and with third parties • Continuous updating of the technical competencies throu- gh research and development programs • Strategic partnership with leading companies in the aviation sector in order to set up global and customized solutions • Modularity and flexibility of IT solutions provided aimed at enhancing the return on the investment for the customer
  • 9. 9 Our Products 1/6 FLIGHT INFORMATION MANAGEMENT SYSTEMS SMART/SMP Message Semantic Processor automatically receiving, decoding and distributing the information contained in IATA messages from airlines and other airport operators. SMART/AODB Airport Operational Database centralised database providing accurate and up-to-date information about seasonal schedules, short term and daily schedules, real time flight operational management, and statistical data to the multiple entities involved in the ground handling process. SMART/FIDS Flight Information Display System providing provide real-time updates of flight information to all passengers and airport operator staff. Our Products 2/6 DEPARTING FLIGHT MANAGEMENT SYSTEMS SMART/CUPPS Common Use Passenger Processing Systems allowing different airlines to share the same workstations and peripherals for passenger check-in and boarding, maximising efficient use of airport resources. SMART/Airport DCS Departure Control System local computerized departure control system, managing passenger check-in and boarding operations, flight editing and message generation. SMART/CLF Common Language Facility providing a common user-friendly graphical user interface (GUI) to the DCS functionalities of different airlines for checkin and boarding, flight editing, aircraft weight and balance and message generation. ts - Our Products
  • 10. Our Products - Our P 10 Our Products 3/6 LOAD AND BALANCE MANAGEMENT SYSTEMS SMART/AHM560 Semi-Permanent Data Management reference database storing all semipermanent data to be managed for automated aircraft load and balance in compliance to IATAAHM 560 requirements. SMART/Load&Balance Aircraft Load and Balance performing all weight and balance calculations to produce the required documentation for aircraft loading staff and flight crew in compliance to IATAAHM 590 regulations.
  • 11. Our Products 6/6 BILLING AND STATISTIC MANAGEMENT SYSTEMS SMART/STAT Flight Statistics for statistical and historical use of all data stored in the airport centralised database for all incoming and outgoing flights. SMART/BILL Billing System for automated invoicing of airport charges and services provided to airlines and handling agents. SMART/BI Business Intelligence for intelligent airport data analysis and business performance management. 11 Products Our Products 4/6 BAGGAGE MANAGEMENT SYSTEMS SMART/BIT Baggage Information Translator providing real-time information about checked baggage to allow enhanced handling and management operations. SMART/BRS Baggage Reconciliation System comprehensive baggage reconciliation system to track each single bag from checkin to loading meeting all security requirements and service quality needs. Our Products 5/6 AIRPORT RESOURCE MANAGEMENT SYSTEMS SMART/ARMS Airport Resource Management System performing all operations needed for staff planning, rostering, allocation and real time management, as well as planning, assignment and monitoring of key airport resources, including check-in desks, boarding gates, baggage belts and parking stands. SMART/STAND Stand Assignment System allowing the management and allocation of the aircraft parking stands and the real-time monitoring of the actual movement of aircraft on the ground. SEETEKSEETEK
  • 12. 12 Our Operating Context - Our Se Our Operating Context SLOT COORDINATION AFTN MESSAGES APRON MANAGEMENT ATC OPERATIONS ADMINISTRATION SCHEDULING RESERVATION PASSENGER CHECK-IN DEPARTURE SYSTEM BAGGAGE HANDLING IATA MESSAGES AIRLINES FIDS / AODB SHOPS & RESTAURANTS CUSTOMS & IMMIGRATION BILLING LANDSIDE OPERATIONS FLIGHT DISPATCHING STAND ALLOCATION WEIGHT & BALANCE RAMP HANDLING GROUND SUPPORT BAGGAGE RECONCILIATION AIRSIDE OPERATIONS
  • 13. 13 Our Services 1/6 TURNKEY SOLUTIONS The most distinctive element of SEETEK is its capability of developing and carrying out customized turnkey solutions specifically tailored on the actual requirements of its customers. This allows SEETEK to promptly identify and atisfy its customers and their business needs through state of the art solutions. Our Services 3/6 DESIGN AND ENGINEERING The design methodology and detail engineering approach adopted by SEETEK have been developed according to appropriate standards of • availability • reliability • adequacy • state-of-the-art systems This ensures uninterrupted airport operations and high-level service quality maintaining a profitable cost-benefit relation for our customers. Our Services 2/6 CONSULTING AND PROCEDURE DEVELOPMENT Our airport experts can offer our customers all necessary support to identify the most suitable solutions for their needs. The solutions proposed are designed and developed in order to respond to any specific request related either to the operative airport context or to regulations requirements. All necessary procedures are finally defined and arranged to meet expected quality standards, service levels, and regulatory rules. Combining a deep know-how of the airport sector with effective service methodologies, SEETEK can support its customers in the management, development and implementation of complex operational strategies. ervices
  • 14. 14 Our Services 4/6 The skill and experience of its project managers and consultants in the different fields of the airport sector allow SEETEK to define detailed project plans fully compliant to the technical specifications and the actual needs of its customers. The project management methodology used by SEETEK ensures the achievement of fixed objectives within due time. Specific control instruments applied to the entire project cycle ensure: • risk minimization • results verification • works in progress monitoring • effective preventive and corrective actions for any critical situation or trouble. IMPLEMENTATION AND START-UP OF INTEGRATED SYSTEMS Our Services -
  • 15. 15 Our Services 5/6 TRAINING The implementation of new IT systems based on new operative procedures requires a punctual definition of customized training courses addressed to the whole airport staff. Our training programs are addressed to the different airport operators involved in the systems implementation and consolidation process with interventions aimed at • transferring the technical and operative knowledge required for a proper use of the systems • providing all necessary instruments to solve any trouble and critical situation The specific support addressed to the management and train-the-trainer special courses ensure an effective application of the acquired know-how and the continuous updating of the airport staff. Why Us • Independence from third party manufacturers and suppliers • Constant technological evolution • Solid airport know-how • Practical experience • Development expertise • Reliable and flexible solutions • Costs reduction • Return on investments Our Services 6/6 ASSISTANCE AND MAINTENANCE The highly skilled technical staff of SEETEK ensures preventive maintenance interventions for both the installed hardware and software, as well as a Help-Desk service that can be customized based on the needs of the customer including: • Remote phone assistance • Incoming call management, problem tracking, and solving • Overall management issues assigned • Detailed reports of interventions and solutions adopted • Onsite support. - Why Us
  • 16. SEETEKSEETEK Registered Office Via Landriani, 2A – 6906 – Lugano – Switzerland Tel. +41 215330216 Fax +41 919234123 www.seetek.ch